POURTANT sans les clients le patron n est rien !!
Le patron de COSTA a pour objectif de democratiser la croisiere a tout prix et donc de modifier considerablement la clientele d antan
est ce qu'ils augmentent les marges en baissant de façon vertigineuse les prestations et les prix ??
cela serait interessant de le savoir
je ne sais pas si on peut trouver le chiffre d affaires sur INTERNET ?
en tout cas c est un gros risque à long terme... pas sur que la nouvelle clientele depense autant a bord ....on verra si le low cost paye dans quelques annees A SUIVRE !
Le "low cost" comme vous dites est la seule méthode pour remplir des bateaux aussi gros actuellement. N'oubliez pas que c'est encore la crise dans beaucoup de pays... il faut donc prendre des parts de marché, fidéliser les clients... et par la suite augmenter les prix si c'est possible.
Et par rapport à 10-15 ans en arrière, l'économie d'échelle est énorme.
Quand on passe de 500 personnes à 5000 sur un bateau, les frais ne sont pas du tout multipliés par le même facteur.
Oui les bateaux sont de plus en plus gros et il faut les remplir
Pourtant je. M interrogé comment se fait il que les compagnies americianes telles que ROYAL CELEBRITY PRINCESS HOLLAND AMERICA parviennent à remplir sans pratiquer de low COST
Alors oui il y a des promos mais pas des 400 euros la semaine
Pour exemple l allure que je prends le 18 octobre est deja plein depiuis 2 mois pourtant c le plûs grand bateau au monde .....
Il y a 10 ans je faisais ma premiere CROISIERE sur le COSTA MAGICA pas de prix sacrifies et ma cabine balcon m a conté 1600 euros par personne pour la semaine , le bateau etait plein ..... Le service excellent
A MÉDITER .....
Oui, c'est vrai... je me demande également comment ils arrivent à remplir d'aussi gros bateaux sans casser les prix, c'est étonnant.
Probablement que l'essentiel de leur marché est hors de l'Europe, il sera donc intéressant de voir les nationalité des passagers lors de votre croisière...
Le patron de costa n'a pas l'objectif de démocratiser les croisieres, il a pour objectif d'améliorer ses marges.
Pour ce faire, sa priorité est de remplir ses bateaux et ce n'est pas les quelques suites qui font ses résultats, ce sont les nombreux passagers qui vont occuper ses navires, avec un prix d'appel assez bas, mais que l'on va inciter á dépenser pas mal d'extras,
C'est du reste ce qui explique la frustration légitime de ses anciens clients des suites, qui ne sont certainement plus sa priorité et auxquels il lui est de plus en plus difficile d'apporter un service qui correspond aux prix.
En ce qui concerne les résultats, ceux de Costa France sont très bons et si ce n'était plus le cas, les actionnaires américains aurait vite fait de changer la direction...
En ce qui concerne le low-cost, je vous rappelle que Ryanair est la Cie d'aviation qui fait les meilleurs résultats. (Elle n'a pas jugé necessaire de créer une 1ère classe...)
J'ai effectué ces derniers temps deux croisieres avec Celebrity, je n'ai pas le sentiment que leur politique soit très differente de celle de Costa ou de MSC...
Oui je suis d accord je me suis mal exprimé biensur quand je dis que le le PDG de COSTA veut démocratiser la crosiiere le but est de pratiquer le LOW COST et de s adresser à un autre segment de la population pour toucher plûs de monde....
Par contre il est vraiment difficile de comparer le transport aérien a une semaine de croisiere ... Perso j e m en fous de voyager en classe eco d etre serre je ne regarde que la securite poir ma semaine de vacances je veux du confort
Je n ai pas du tout la même expérience que toi sur mes 3 crosiieres CELEBRITY !!! Compagnie premium beaucoup moins de passagers plûs de personnel pas du tout le meme segment de population à bord, très peu d enfants population à bord BCP plûs agee et pas de tarif low COST ? Si tu en vois fais môi signe da m interesse 😉
Sur ma dernière, il y avait un certain nombre de groupe de "comité d'entreprise" Canadien et Américain qui n'avaient pas dû payer le prix fort.
En ce qui me concerne ma balcon sup, Infinity, sur Buenos-aires Valparaiso 15 j, m'avait coûté 2500$\p... Moins cher que celle dans les fjords avec Costa...
J'ai oublié de dire que pour ce prix, j'avais le pack boisson á 47$\j et un crédit bord de 75$...
Ce n'est peut-être pas du Low-cost, mais ce n'était vraiment pas très cher...
tout a fait d accord il y a de bonnes affaires a faire chez CELEBRITY
mais tu es loin du low cost de COSTA ET MSC ou tu peux trouver des semaines a 300 euros voire 400 en balcon casiment tout le temps !!!
le pack boisson a 47 dollars par jour n nest pas une bonne affaire pour moi lol car je ne bois pas d alcool 😉
les credits a bord et les pourboires gratuits sont des promos frequemment proposées sur les compagnies americaines
Je n'ai pas la même lecture que vous en ce qui concerne les points attribués, à savoir que j'ai compris que les points 2013 à 2015 seront recalculés comme suit :
cabine balcon premium : 350/Jour et non 450
cabine suite : 450/Jour
En ce qui concerne le surclassement, je trouve également que ce n'est pas très clair :
A votre avis si on fait une croisière de plus en 2016 par rapport à 2015, profite t on du surclassement ou faudra t il attendre 2027 par rapport à 2016, date à laquelle le nouveau costa club prendra effet ?
Je suis bien d'accord avec toi Isa sur le low cost de costa et MSC.
Je suis également contre ces prix à 400€ la semaine voir moins j'ai vu à 299€ car avec de tel tarif on ne peut attendre des miracles et obligatoirement une clientèle qui veut tout pour rien avec pleins d'enfants (pour certains mal éduqué) et au final qui ne sera pas content !
Le pack boisson pour moi n'est pas rentable valable chez MSC classic et chez Costa ne buvant très peut d'alcool.
Bah, pour moi la carte de fidélité n'est qu'un plus...
je choisis mes croisières pour l'itinéraire, les dates, le bateau et le prix proposé et si ça tombe sur une date privilège tant mieux, sinon tant pis...
Quand aux cadeaux à bord, bof ça m'importe assez peu...
Concernant le fait que celebrity machin ou royal truc est mieux que Costa ou Msc, ben c'est comme les avis, tout le monde a le sien et tant mieux sinon on serait tous sur le même bateau 🤪
Et je suis assez d'accord également sur le fait que ces sociétés ont besoin de remplir leurs bateaux pour qu'ensuite les croisieristes dépensent à bord et que la société puisse gagner de l'argent...après tout c'est le but de n'importe quelle société...
Si depuis tant d'années il n'y avait pas eut tant de gaspillage de nourriture et de vols (d'objets, serviettes etc), on n'en serait peut être pas là, mais force est de constater qu'on en est loin...
D'accord en tous points !
À chacun sa façon de voyager, ses habitudes, ses préférences, ses gouts, ses choix, son budget et c'est bien ainsi.
Vouloir comparer l'un à l'autre n'aboutira jamais,
Les petits avantages des différents niveaux de cartes n'ont que peu d'importance, et n'impactent pas le plaisir de la croisière.
Les compagnies de croisière réalisent des bénéfices et c'est normal.
Bonjour Christian,
+1, comme dirait mon petit fils...
Jusqu'à preuve du contraire, personne n'est obligé de choisir une Cie de croisière qui ne lui donne pas ou plus satisfaction et il suffit de ne plus acheter ses produits.
Le choix est suffisamment large et varié pour que chacun puisse y trouver son compte, mais il ne faut pas rêver ce ne sont pas les clients qui vont décider de la politique générale d'une Cie...
Cela n'empêche pas les forumistes d'exprimer leurs avis et leurs regrets lesquels sont certainement pris en considération par les directions commerciales.
Même si les offres de croisières ont évolué, je crois que cela reste une manière bien agréable de voyager pour ceux (et tant mieux s'ils sont plus nombreux) qui ont la chance de pouvoir en profiter.
Bonne soirée,
Jean Marie
tout a fait d accord il y a de bonnes affaires a faire chez CELEBRITY
mais tu es loin du low cost de COSTA ET MSC ou tu peux trouver des semaines a 300 euros voire 400 en balcon casiment tout le temps !!!
le pack boisson a 47 dollars par jour n nest pas une bonne affaire pour moi lol car je ne bois pas d alcool 😉
les credits a bord et les pourboires gratuits sont des promos frequemment proposées sur les compagnies americaines
Je viens de recevoir les pubs pour celebrity en 2016, on y retrouve les mêmes tarifs que chez Costa ou MSC, avec pourboires et boissons...
Cela me conforte dans l'idée que toutes ces Cies fonctionnent de façon très similaires, les quelques différences ne sont que le resultat d'impressions personnelles.
Une cabine avec balcon premium rapporte 100 points de base (comme toutes les cabines) + 175 points doublés, soit 450 par jour et donc 3150 points par semaine.
Si on ajoute 600€ à bord, on arrive à un total de 4350 points en une semaine...
.. mais celui qui part au tarif flash sait qu'il n'aura pas de points, on ne peut pas tout avoir.
bonjour jean paul,
je débarque juste du néoromantica, ou on a appris la nouvelle à bord, ..
autant dire qu'on a été voir la permanence costa club..
vous avez toutefois fait une erreur dans votre calcul
il n'y a pas 100 points de base, +175 points de balcon,
mais juste 175 points doublés si vous êtes en premium ...
donc 350 points/j en balcon premium
les 450 points se sont pour les suites ...
(normal car plus vous montez en catégorie plus vous cotisez de points, et il n'y aurait selon votre calcul pas de différence entre suite et balcon...déjà qu'il n'y a à première vue pas de différence entre mini suite et grande suite ....)
en ce qui concerne les tarifs flash, si maintenant on cotise les points sur les dépenses à bord, comme les autres, seul les jours de croisière ne seront toujours pas comptés
en outre dans le nouveau calcul de points, (1point par 1 euros dépensés et 2 points /euros si vous êtes en premium) seront comptés toutes les dépenses faites avant la croisière:
réservation de prestations à bord, excursions etc etc et avec comme nouveauté aussi une cotisation sur les vols transferts assurés par costa
donc en résumé au 1er janvier 2016 toutes les cartes de fidélités seront annulées
puis ils vont recalculer selon le nouveau barème de points toutes les croisières des 3 années antérieures et cela vous donnera votre nouvelle carte ...
pour rester dans l'ironie, il vous sera malgré tout possible de savoir qu'elle est la totalité de vos points depuis le début de votre carte donc en 2018 vous pourrez savoir combien de points vous avez cotisé depuis votre 1ere croisière , cela restera en mémoire dans leur logiciel ....même si concrètement cela ne servira strictement à rein ....
Bonjour Sylvie et merci d'avoir répondu à votre retour de croisière.
J'avais donc bien compris le calcul des points. Néanmoins il reste quelques questions auxquelles vous pourrez peut-être répondre :
1° les points "dépensés à bord" sont attribués comment lorsqu'on voyage en couple ? moitié/moitié pour chacun ?
2° le surclassement prévu lorsqu'il y a une croisière supplémentaire par rapport à l'année précédente démarre t il dès l'an prochain, à savoir 2 croisières en 2015 et la 3ème surclassée en 2016 ? ou 2 croisières en 2016 et la 3ème surclassée en 2017 ?
3° si on fait la croisière du nouvel an c'est à dire, on part en 2015 et on revient en 2016, la croisière est elle comptée pour 2015 ou pour 2016, (ceci toujours pour la croisière surclassée d'une année par rapport à l'autre).
Il est certain, comme je l'ai lu sur ce fil, que toutes ces questions et les petits cadeaux ne motivent pas une croisière, MAIS je dois dire qu'on s'habitue vite aux avantages, style embarquement et débarquement prioritaires, pas d'attente pour les excursions, bagages livrés en priorité............... et d'après ce que j'ai pu voir, seuls les PEARL DIAMANT bénéficieront encore de tous ces avantages, et d'autres nouveaux intéressants : restaurant club matin midi et soir, en accès libre, excursions en comité réduit (je demande à voir) blanchisserie en fin de croisière, et bagages porte à porte (je ne sais absolument pas comment ca marche...........)
Bref, c'est vrai que tous ces avantages nous font réfléchir avant de recommencer le cycle à la concurrence directe, msc par exemple. Maintenant, s'il faut recommencer presque à zéro, la réflexion est ouverte...... et COSTA va perdre des clients fidèles
Hi there,
I’m looking into a Mediterranean cruise on the Splendida in YC.
I’d love to know if it’s a ship with a lot of triple and quadruple cabins in the Yacht Club.
The thing is, I’m planning to depart from Malta, and either the cruise ends during the French school holidays in October with a departure from Marseille—which means there’s a risk of lots of kids on board—or the other option is a departure on October 30th, which might also have some French kids during the first part of the cruise.
I read that some ships in the Fantasia class have more triple or quadruple cabins than others, but I’m not sure if the Splendida is one of them.
If anyone has that info…
PS: This isn’t about starting a debate on traveling with or without kids… I’d just like a quiet week, and that’s not always easy in a small space with lots of children around.
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros:
- Ship size
- Reasonable noise levels, except in the restaurants (aside from the covered pool area)
- Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets
- Understated, tasteful decor
- French language spoken on board
- Friendly staff for the most part
- 100% French-speaking clientele
- Decent food with French dishes (even with an Indian chef)
- Tables for two available (though the ship was full, so no changes possible)
- Some high-quality shows, thanks to an excellent English-speaking troupe
- Interesting lectures (especially on history and cetaceans)
The cons:
- Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times)
- Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...)
- Industrial, thawed-out bread and pastries (a letdown for a ship with a French image)
- Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables
- Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi, I’m about to go on a cruise on the Costa Smeralda but I’ve never been on a cruise before. Could anyone share the à-la-carte drink menu? I’d like to know if the prices are excessive, since the MyDrinks drink packages, for example, cost 266 € per adult.
Have a great day! 😉
Hi everyone,
I’m going on a Mediterranean cruise in November and I’m looking for some "tips" to visit the cities of Naples, Messina, and Valletta in Malta without booking the ship’s excursions, which are really expensive.
Thanks so much for your advice and suggestions. We’re a group of 6 people.
Looking forward to hearing from you...
Best,
M
PS: We’re also stopping in Genoa and Barcelona—even though we know these two cities, we’d still love any tips for visiting them!
Thanks
Hello everyone,
We’re a senior couple signed up for a 13-day cruise in Japan on the Princess Sapphire, departing from Yokohama on April 8, 2027.
Are there any other French speakers on this forum who’ll be on this trip?
Hoping for a reply...
Hi,
The MSC Magnifica has been refurbished and a Yacht Club class has been added. Could anyone share their impressions of cabin 14001, as the view is slightly obstructed? Is it really a "disadvantage" in terms of brightness? Thanks in advance
Hi, we're heading to Venice soon. We have a hotel in Mestre and we'd like to know which bus can take us from the Mestre hotel to Marghera Port. Thanks.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi there,
I’m looking for an all-inclusive Nile cruise on a comfortable boat with as few passengers as possible.
Which tour operator can you recommend?
Thanks in advance.
I’m about to book the panoramic suite, and I’m not sure whether I should go for the one at the front of the ship or the one at the back. I’d really appreciate any feedback—anyone who’s already booked this kind of suite and can share the pros and cons?
Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi everyone, we're going on a week-long cruise and I have a question: can we travel by train and on a cruise with small refrigerated injectable syringes?
Do we need to complete any formalities?
And how should we store them?
Thanks in advance for your feedback.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027.
Has anyone already done this trip?
I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long?
There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion.
Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it?
It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it?
Thanks for sharing your thoughts on this journey.
Best regards.
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille.
The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs.
We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day).
There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us...
The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality.
The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon.
Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child.
In Civitavecchia, there was a shuttle to the train station for 6 €.
On the MSC for Me app, there were "promotions" on certain excursions.
We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot.
Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène