Costa avait embauché un polytechnicien pour cogiter le nouveau règlement du costa club... 🤪, à présent, je pense qu'il va devoir embaucher un énarque pour l'expliquer...😉
Mais il devrait surtout recruter quelqu'un qui ait l'habitude de faire des croisières, et plus particulièrement des croisières COSTA pour connaître toutes les ficelles !
Bonsoir tout le monde,
Si j'ai bien tout compris:
Pour les nouveaux clients ou du moins les clients récents, c'est tout bénef. 🙂 Les points étant doublés, le up grade sera plus rapide.🙂
Pour les anciens qui hésitaient d'aller voir ailleurs et bien, il est peut être temps de le faire et de passer chez MSC en faisant reconnaître leur carte, avant qu'il ne soit trop tard.🙂
Bon, bien sûr je comprends les déçus et me mets à leur place mais à mes yeux, c'est pas la carte d'avantage qui fait qu'on reste fidèle à une compagnie mais bien se qu'on y trouve, en terme d'ambiance, de confort, de nourriture etc....
Je vous souhaite à tous de bonnes croisières avec votre (vos) compagnie (s)préférée(s)😛
bonjour michèle
il faut savoir que le mail est tombé en plein dans la croisière, et que la personne n'avait pas réponse à tout le découvrant comme nous ..
au début j'avais compris que l'on gardait les points déjà cotisés, et que l'on refaisait les 3 dernières années avec le nouveau calcul ....
donc on a eu confirmation que non il n'y aura pas de cumul de points déjà existant ,
mais bien une remise à zéro à partir de 2013 et un calcul des croisières effectuées depuis cette date ...
en un mot si vous aviez 100 000 points mais que depuis 2013 vous n'avez pas pu faire de croisières, votre carte sera de zéro !
le calcul des dépenses à bord se fera comme maintenant, les points seront donnés à la personne qui presenta sa carte au moment de l'achat, seuls les points frais de séjour à bord seront partagés comme actuellement
une erreur toutefois (comme me la fait remarquer à juste titre un lecteur anonyme 😉 )
se sera 2 points /par euros dépensés à bord pour tous et non pas 1/1 x2 pour les premiums ...
donc si vous vous achetez une rivière de diamant à la boutisue à bord, et que vous présentez votre carte se sera vous qui aurez les points, si c'est monsieur, c'est lui qui les aura....c'est dingue ça on va se battre pour savoir qui va payer la rivière de diamants !!!😄
pour le service porte à porte, c'est un service qui existe déjà (je l'ai appris sur le bateau...) cota à une société, qui s'en occupe, on vient chercher vos bagages chez vous, et vous les retrouvez dans votre cabine ! idem pour le retour, vous les mettez devant votre porte de cabine et vous les retrouvez devant chez vous
pour le surclassement c'est encore flou ...
normalement, je dirais que si vous êtes diamant au 1er janvier 2016, vous pouvez bénéficier du surclassement dès 2016 !! puisque les avantages commencent au 1 er janvier ..
pour la croisière du nouvel an, je dirai que c'est sur 2015 que cela compte, car en discutant elle me disait, que de la façon dont on compte actuellement, ou il faut faire 3 croisières en 3 ans, c'était le jour de l'embarquement qui comptait c'est arrivé sur des tours du monde, et c'est la date de l'embarquement qui comptait ...
moi j'ai posé une colle dont je n'ai pas eu la réponse ;
si monsieur et madame ont une carte diamant, et que pour la croisière "surclassée" ils prennent chacun une cabine, auront-ils 2 suites ? et peuvent 'ils prendrent une suite en surclassement sur le copte de monsieur puis plus tard une suite sur le compte de madame ?
IL va falloir attendre encore un peu pour comprendre tout ça, mais de toute façon quoiqu'il en soit, il faut bien comprendre que pour avoir cette carte, il faut faire plusieurs croisières par ans uniquement chez costa, ou alors en faire bcp plus, et que tous les ans cette carte sera remise en cause , c'est vraiment pour que costa garde ses clients exclusifs.... maintenant il faudrait savoir si ils vous accorderont plus d'attention lors de vos requêtes lorsque vous montrerez votre carte, ...je reviens juste du neoromantica, et nous étions 1034 passagers à bord, avec 205 gold pearl ....donc autant dire qu'être gold pearl rendait indifférents la plupart du personnel ...
Je reviens d'une croisière sur le magica et nous avons eu les mêmes explications au Costa Club soit : calcul sur les 3 dernières années, les points par catégorie de cabine et les 2 points par euro dépensé. Nous n'avons pas demandé plus d'explications que cela car beaucoup de monde au Costa Club. Il nous a été dit qu'ils allaient récompenser les clients les plus fidèles (nous avons eu dans notre croisière, un couple qui en décembre allait faire leur 9ème croisière de l'année !!!!!!!!)
et nous étions tellement de pearl et Gold pearl que le repas au restaurant club n'a pu être réservé par nos soins mais nous avions une invitation à une date donnée (que nous pouvions modifier) et un horaire qui correspondait à peu près à notre horaire habituel, ce n'était pas plus mal.
D'après mes calculs je pense que mon mari sera diamant lors de notre prochaine croisière de février, qu'en fonction de ces points là, il gardera son statut de diamant l'année suivante puis tout dépendra de ce que nous ferons, mais comme nous ne faisons pas que des croisières je ne crois pas que nous pourrons rester diamant, mais les avantages sont un plus, pour nous la priorité est la découverte de nouveaux horizons.
Bonjour Sylvie et merci d'avoir répondu à toutes ces questions !
Costa répondra au fur et à mesure des questions posées par ses clients........... à leur avantage, car à mon avis, ils n'ont pas pensé à tout.
Tout cela est encore flou et comme le disait quelqu'un sur ce fil, ils vont embaucher un énarque après le polytechnicien pour mettre tout cela au clair 😏
Juste une petite précision, les Gold Pearl (nouveau statut) auront également droit au surclassement de cabine.
Je dis bien nouveau statut car nous aussi nous étions sur le luminosa en mai durant 16 jours et les avantages Gold Pearl (débarquement prioritaire et dispositions pour les excursions) n'ont pas pu être accordés au vu du nombre très important de Gold Pearl.
Une question concernant le porte à porte bagages, j'ai lu sur le site que cela ne concernait que les ports italiens, ok, mais s'il y a un vol, ca marche aussi ? Cela parait difficile non ?
Il faudrait que Costa pense à communiquer également sur autre chose que sur les tarifs Flash ! Cela leur amènerait peut-être aussi des clients "rentables" qui consomment à bord !
............... c'est pas la carte d'avantage qui fait qu'on reste fidèle à une compagnie mais bien se qu'on y trouve, en terme d'ambiance, de confort, de nourriture ..................
Absolument d' accord : - pour un " club", ...ou un autre, il ne faut pas confondre :
- le principal, ce que vous définissez, ...
- et l' accessoire : ce satellite que des commerciaux de hauts niveaux ont mis en orbite autour de votre appétit a renouveler ( ... chez eux ) ces plaisirs et dépaysements.
Que " la chose " soit :
- une usine a gaz destinée a absorber le maximum d' intérêt d' études et de savantes manoeuvres, en vous piégeant sournoisement dans la spirale de la montée ... en points, pour : in fine : ... pas grand chose ..
- ou des équivalences auto-programmées pour " piquer sans vergogne" , une clientèle de hautes cartes , (donc d' habitués a voyager régulièrement ) de son concurrent direct, avec des avantages, a la clefs ..... ramenés aussi, a pas grand chose...
- ...Elles montrent, en fait , que ces compagnies savent qu' elles sont en concurrence ... et c' est une bonne chose pour nous.
- Mais le " principal " réside dans ce que ces dernières sont capables de nous offrir sur leurs navires, pas sur le bon calage du satellite
Le terme fidélité se galvaude, gardons nous de perdre notre recul et bon sens.... et profitons de notre tour d' embarquer : - pour " notre " croisière
Le terme fidélité se galvaude, gardons nous de perdre notre recul et bon sens.... et profitons de notre tour d' embarquer : - pour " notre " croisière
Bon, moi, ce que j' en écris ....
Cordialement,
Tout à fait d'accord avec toi.
Du moment qu'on passe un bon moment et qu'on oublie pour quelques jours nos soucis quotidiens, TOUT VA BIEN.
Bonne future croisière à tous et profitez de l'instant présent.
Tout à fait d'accord avec les réflexions de Christianh, nous ne faisons pas telle ou telle chose pour obtenir des clopinettes et l'envie d'engranger des bons points (cela nous ramène à la maternelle) qui ne sont en réalité qu'un mirage et les commerciaux savent très bien exploiter cette envie d'avoir la super carte VIP, mais tout simplement pour nous faire plaisir et nous reposer.
Nous avons profité des avantages carte Black chez MSC durant pas mal d'années tout en sachant que cela était un cadeau et un plus non obligatoire de la part de la compagnie , mais nous ne faisions pas ces croisières dans le but d'engranger des bons points, mais pour nous évader, par contre nous n'apprécierions pas une diminution des prestations en rapport avec la réservation faite, donc si nous ne constatons pas de revue à la baisse des services choisis, rien à redire, ce qui serait dommage c'est que selon le choix des ambiances ceux ci soient en diminution et nous opterions alors pour une autre façon de voyager ou tout simplement rester chez nous😄 .
Si vous n'êtes plus satisfaits de Costa, allez voir sur MSC! Vos cartes Costa sont converties en cartes équivalentes MSC... Mais les avantages de ces cartes sont modifiés chez MSC. Allez faire un tour sur leur site et le voyagers club...
Bonjour,
Personnellement, je ne pense pas que les quelques avantages apportés par telle ou telle compagnie puisse justifier le choix d'une Cie par rapport à une autre.
Dans le meilleur des cas, c'est seulement un "petit plus" qui vient récompenser une certaine fidélité.
D'ailleurs, á la lecture des nombreux commentaires, il apparaît que la préférence pour une Cie, résulte le plus souvent d'éléments subjectifs.
Je note au passage, que malgré un gros effort de communication pour "faire croire le contraire" ces nouvelles règles se traduisent plutôt par une diminution des anciens "avantages"...
Par exemple, chez Costa, les "super 20% de réduction des nouveaux diamants " c'est un peu moins que les "5+17% des anciens Gold"...
et le nouveau crédit à bord ne remplace pas les 30€ de Casino + les 30€ de spa + les 15€ de photos, des anciens Gold...
Pour MSC, je laisse aux spécialistes le soin de décortiquer les nouvelles règles, mais je crains qu'un arrivage massif de "Nouveaux Blacks" ne viennent perturber le jeu... ( surtout, ne voyez dans mes remarques aucun propos racistes...)
MSC a également revu à la baisse les avantages des cartes Black mais si les prestations à bord ne diminuent pas je suis de votre avis c' est ce qui est le plus important, les avantages cartes club étaient en fait des cadeaux et ceux ci ne peuvent être éternels. 😉
Pour moi, l'essentiel son les prestations a bord, je ne souhaite pas qu'elle diminue ou alors je préfère une petite augmentation que de devoir acheter à bord qui reviendra au même au final.
Pour le club, c'est bien je le prend pour un plus...
Bonjour. Pour le credit de bord le montant reste le meme...75 euros sauf qu ils sont utilisables partout sur le bateau. Je prefere cette nouvelle formule
Hi there,
I’m looking into a Mediterranean cruise on the Splendida in YC.
I’d love to know if it’s a ship with a lot of triple and quadruple cabins in the Yacht Club.
The thing is, I’m planning to depart from Malta, and either the cruise ends during the French school holidays in October with a departure from Marseille—which means there’s a risk of lots of kids on board—or the other option is a departure on October 30th, which might also have some French kids during the first part of the cruise.
I read that some ships in the Fantasia class have more triple or quadruple cabins than others, but I’m not sure if the Splendida is one of them.
If anyone has that info…
PS: This isn’t about starting a debate on traveling with or without kids… I’d just like a quiet week, and that’s not always easy in a small space with lots of children around.
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros:
- Ship size
- Reasonable noise levels, except in the restaurants (aside from the covered pool area)
- Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets
- Understated, tasteful decor
- French language spoken on board
- Friendly staff for the most part
- 100% French-speaking clientele
- Decent food with French dishes (even with an Indian chef)
- Tables for two available (though the ship was full, so no changes possible)
- Some high-quality shows, thanks to an excellent English-speaking troupe
- Interesting lectures (especially on history and cetaceans)
The cons:
- Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times)
- Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...)
- Industrial, thawed-out bread and pastries (a letdown for a ship with a French image)
- Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables
- Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi, I’m about to go on a cruise on the Costa Smeralda but I’ve never been on a cruise before. Could anyone share the à-la-carte drink menu? I’d like to know if the prices are excessive, since the MyDrinks drink packages, for example, cost 266 € per adult.
Have a great day! 😉
Hi everyone,
I’m going on a Mediterranean cruise in November and I’m looking for some "tips" to visit the cities of Naples, Messina, and Valletta in Malta without booking the ship’s excursions, which are really expensive.
Thanks so much for your advice and suggestions. We’re a group of 6 people.
Looking forward to hearing from you...
Best,
M
PS: We’re also stopping in Genoa and Barcelona—even though we know these two cities, we’d still love any tips for visiting them!
Thanks
Hello everyone,
We’re a senior couple signed up for a 13-day cruise in Japan on the Princess Sapphire, departing from Yokohama on April 8, 2027.
Are there any other French speakers on this forum who’ll be on this trip?
Hoping for a reply...
Hi,
The MSC Magnifica has been refurbished and a Yacht Club class has been added. Could anyone share their impressions of cabin 14001, as the view is slightly obstructed? Is it really a "disadvantage" in terms of brightness? Thanks in advance
Hi, we're heading to Venice soon. We have a hotel in Mestre and we'd like to know which bus can take us from the Mestre hotel to Marghera Port. Thanks.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion.
2) Follow this format:
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates!
PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1
JANUARY
14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi there,
I’m looking for an all-inclusive Nile cruise on a comfortable boat with as few passengers as possible.
Which tour operator can you recommend?
Thanks in advance.
I’m about to book the panoramic suite, and I’m not sure whether I should go for the one at the front of the ship or the one at the back. I’d really appreciate any feedback—anyone who’s already booked this kind of suite and can share the pros and cons?
Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion
2) follow the format below
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates!
COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING
DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port
DON’T FORGET THE SPACES between the / /
It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026:
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
Hi everyone, we're going on a week-long cruise and I have a question: can we travel by train and on a cruise with small refrigerated injectable syringes?
Do we need to complete any formalities?
And how should we store them?
Thanks in advance for your feedback.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027.
Has anyone already done this trip?
I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long?
There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion.
Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it?
It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it?
Thanks for sharing your thoughts on this journey.
Best regards.
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille.
The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs.
We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day).
There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us...
The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality.
The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon.
Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child.
In Civitavecchia, there was a shuttle to the train station for 6 €.
On the MSC for Me app, there were "promotions" on certain excursions.
We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot.
Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland.
I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive.
You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify).
So, I got a great opportunity and grabbed it.
Departure is on August 23rd.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by.
Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car.
Guylène