Les pourboires en croisière?
by Marie81
This discussion is in French, the community’s main language.
Original post
😛Bonjour,
Il y a eu beaucoup de polémiques sur l'histoire des pourboires casi obligatoire sur les croisiéres Costa, qu'en ai t il aujourd hui ?
J'ai cru comprendre que maintenant il le nommé taxes obligatoire ?🤪d'environ 5 euros par jours et par personnes c ça ?
Ps: je part le 4 avril sur le costa europa:iles et terre du soleil
cela s'apelle maintenant "forfait de séjour à bord" sur costa et en fonction de la durée de la croisière, cela va de 4.5 euros à 6 euros/jour/personne.
il apparait difficile d'y renoncer mais selon les services clients, au comptoir, certains ont pu négocier de les donner eux-même mais la grande majorité voit cette somme débitée en fin de croisière.🙂
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
Je confirme, ça s'apelle: Forfait de séjour à bord, et c'est désormais obligatoire, j'ai fait la croisiere trésors de l'histoire en Janvier, et à ma connaissance, personne n'a pu faire annuler ce prélevement.
Ce qui n'empeche pas COSTA de prélever 15% de service en plus sur toutes les consommations à bord du navire!!!, donc double prélevement.
Bonjour. Les 15% qui sont prélevés sur les consommations des bars et les services de diners ou déjeuners en cabine, sont comme dans tous les services hoteliers dus pour ces services.
Pour ce qui concerne les pourboires, Costa depuis début 2007 fait payer un forfait de séjour.
Ils ont pendant les premiers mois fait quelques exceptions pour les passagers qui n'étaient pas en accord avec ce système, pour appliquer le précédent. Mais depuis la sortie officièlle de leur dernière brochure 2008, plus de dérogation. Je cite " Le forfait de séjour à bord fait partie intégrante du prix de la croisière et son montant ne peut donc être modifié."
ces 15% concernent tout achat de boissons et autres nourriture en extra mais en aucun cas le service en cabine . il ne faut pas oublier toutes les personnes qui travaillent à votre cabine outre votre stward (il y a également une personne spécifique pour les changements de draps).
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
Je suis bien d'accord, mais ce sont justement ces gens là qui étaient auparavant récompensés par des pourboires personnels, je doute qu'ils touchent sur les "Frais de séjours", et d'autre part, on peut s'il on veut, donner des pourboires personnels, mais dans ce cas, COSTA aura bien réussi à les faire donner 2 Fois.
de toutes façons, ce prélèvement étant désormais reglementaire et obligatoire, je considere comme anormal qu'il ne soit pas inclu dans le prix de croisiere annoncé.
La clientèle de Costa est à ma connaissance Européenne à plus de 90%, et la regle et l'habitude dansnos pays est d'afficher des prix ou le service est compris., ce qui permet la comparaison, et ce que Costa souhaite éviter.
C'est une évidence de constater que les marchands de croisières n'échappent pas à la règle de rentabilité, c'est comme dans toutes entreprises.Et le seul fait de l'appliquer n'est pas dissuasif pour nous mêmes qui, involontairement, entretenons le système.Nous sommes avant tout des pompes à fric, et cela ne doit échapper à personne.Cela n'échappe pas en tous cas à ces marchands de rêve qui fixent les règles;.. à la limite allons voir ailleurs si cela ne nous plait pas, ils pourraient bien tenir ce discours, sachant que nous n'avons pas le choix, que notre envie de voyager est bien plus forte que la nécessité de tenir compte de notre budget. Alors pourquoi se gêner!
J.A.
Si vous avez le soucis de récompenser le personnel, d'autres passagers, et je ne serai pas étonné qu'il s'agisse de la majorité faisait retirer les pourboires en annonçant qu'ils allaient donner en mains propres, ce qu'ils ne faisaient pas. Certaines compagnies américaines donnent des enveloppes pour une distribution le dernier soir dans la salle à manger, ce soir là le restaurant est pratiquement vide. Costa annonce clairement dans sa brochure que le "forfait de séjour fait partie intégrante du prix de la croisière". La somme demandée par Costa est la plus faible des grosses compagnies de croisière. Voir par exemple sur Celebrity Cruise qui préconise pratiquement le double sur sa brochure. Vous dites que la clientèle chez Costa est européenne à plud de 90% en êtes vous sur ? Dans ses croisières sur l'Amérique du sud et les Caraïbes, vous avez beaucoup de Canadiens.
Bonjour.
Je suis tout à fait d'accord avec vous, ma derniére croisiére j'ai laisé prélever le pourboire
sur la facture de fin de séjour.
Cela ne m'a empéché de donner un petit pourboire au garçon de chambre et aux serveurs
de restauration .C'est pas la ruine.
Bernard.
Bernard.
je pense que l'on ne parle pas forcement de la meme chose, cette confusion étant entretenue par Costa, qui n'apelle pas les choses par leur nom:
soit ce prélevement correspond au SERVICE et non aux pourboires,
soit il correspond aux POURBOIRES
ce n'est pas la meme chose, et dans les deux cas, il ne faut pas l'appeler: FORFAIT SEJOUR, ce qui ne veut rien dire!!!!
S'il correspond au SERVICE, il faut l'inclure dans le prix de la croisiere, celà permet une comparaison honnete avec les autres compagnies.
S'il correspond aux porboires, je ne suis pas d'accord, car autant le service peut etre obligatoire, autant les pourboires ne peuvent l'etre, ils sont totalement subordonnés à la satisfaction du client, qui doit rester libre d'en donner ou non. C'est la définition meme du pourboire, qui reste une gratification (voir dico), et non un salaire.
Si la plupart des passagers sont satisfaits globalement du service, il peut arriver que ça ne soit pas du tout le cas.
Enfin, et d'apres les commentaires sur ce sujet que j'ai pu obtenir aupres des serveurs, ces sommes sont distribuées, semble-t-il, plus en fonction de la satisfaction de leurs supérieurs ( en fonction d'éléments que peuvent imaginer tous ceux qui ont travaillés en entreprise!), et pas forcément en fonction de la satisfaction des clients.
Bien sur, c'est un domaine ou chacun pense et fait ce qu'il veut, mais pourquoi pas un forfait "changement du linge", "nettoyage final de la cabine", l'imagination dans ce domaine peut etre sans limite.
Les croisières sont pour moi des moments magiques, et j'ai toujours été informé de ce que j'allais devoir débourser. Si je ne suis pas en accord avec une compagnie je me tourne vers une autre, il en existe tellement et des moins chères que Costa. Tout le personnel que j'ai pu rencontrer à bord a toujours été trés agréable et serviable . Je ne vais pas jouer sur les mots .
Costa propose des tarifs compétitifs (si on fait exempt de la polémique sur les pourboires). car j'ai à la maison de nombreux catalogues de Holland america, Princess, Disney wonder, Celebrity et RCCL et sincérement Costa se place bien. néanmoins je ne suis pas une fan inconditionelle puis que je lorgne en ce moment sur RCCL qui pourtant à des pourboires plus élevés!😉
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
Entièrement d'accord avec toi belatrix. Mes amis embarquent sur le Mercury pour une croisière au Mexique demain matin, ils ont fait plusieurs croisières sur Costa, mais comme je le dis la concurrence existe, et Costa reste avec de bons tarifs.
Le choix des destinations est aussi un critère important, et Costa n'est pas sur tous les points du globe
L'herbe est toujours plus verte ailleurs. Pour ma part je ne dénigre pas ce que j'ai beaucoup apprécié chez Costa qui fait part d'un tres grand professionnalisme dans l'organisation de ses croisières, et de ses excursions même si ces dernières sont chères.
je lorgne aussi ailleurs pour les destinations!! comme quoi!!!😉😉
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
les pourboires sont une tradition en croisiére et je les donne de bon coeur lorsque je vois la gentillesse du personnel séparé de longs mois de leur famille et bossant 7jours sur 7 pour un salaire fixe trés faible ( quand il y a un fixe ); c'est amplement mérité ; je les prévoie toujours dans mon budget voyage ; ce qui me choque chez costa c'est de savoir rééllement sur cette taxe de séjour combien va dans la poche du personnel ????? Je sais que par exemple l'ancienne compagnie festival se prenait des "frais de gestion" sur ces pourboires et là je ne suis pas d'accord ;je ne veux pas donner de pourboire à la compagnie mais aux gens qui m'ont servi. chez RCCL ET Célébrity vous pouvez les payer à la réservation comme cela vous n'êtes plus embété et savez exactement combien coute votre séjour hors excursions et boissons ; je trouve cela trés bien ; vous avez alors la veille du départ des vouchers dans votre cabine que vous remettez personnellement aux personnes ; c'est environ 10 dollars par jour et par personne i
je suis d'accord avec vous, je ne sais pas moi non plus là-dedans ce qui va au personnel. vous parliez de ce système de pré-paiement sur RCCL, mais où va exactement cette somme prépayée?? le voucher en caibne je trouve ça top par contre!🙂
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
vous payez à latitude sud, le représentant français, votre croisiére + taxes+pourboires+ Aérien et prénuit d'hotel si vous le souhaitez avec le prix de votre cabine . Vous avez des vouchers pour tout le monde dans votre cabine la veille du départ donc pas de probléme et moins de dollars en liquide à prévoir . Vous pouvez également si vous préférez faire porter les pourboires sur votre facture de bord ou donner l'argent directement aux personnes en liquide dans des enveloppes . J'ais toujours choisi de prépayer mes pourboires avec ma croisiére à la réservation ; je trouve comme vous le systéme top et surtout vous donnez quelque chose en main propre au personnel qui vous a servi ; j'ais également plus confiance dans ce systéme
je vois que vous connaissez bien latitude sud et j'en suis contente. je suis rentrée en contact récemment avec eux (Mme alloncle) et ils m'ont l'air très professionnel. je voulais savoir s'il était intéréssant de prendre le transport aérien avec eux ( nous voudrions faire une croiaière au départ de New-york), leurs tarifs sont-ils compétitifs? avez-vous pu comparer? merci!🙂
Costa Atlantica Mer et Mythes classiques ( 11/2005)
Costa Concordia Magique Méditerranée (09/2006)
Costa Serena Vision D'orient (11/2007 )
www.aufeminin.com (dans albums, taper nom du bateau ou mon pseudo:belatrix; mot de passe atlantica et Concordia et serena )
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More discussions
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!
Hello,
We’re taking a cruise to Northern Europe with a stop in SOUTHAMPTON.
We’d like to visit the Stonehenge site.
Is it possible to get there on our own (my husband is a wheelchair user), since the MSC excursion to Salisbury is priced at 127 € per person?
There’s also a stop in Rotterdam, and it seems there’s a "miniature village to visit" nearby. Has anyone here been there, and if so, how did you get there?
Thanks so much for your tips. Mum49
If you're traveling on the Costa Diadema from October 17th to 28th, 2026 to Lisbon, we can meet up for a drink. Share our cruising experiences, an excursion, a table...
hi there, a group of friends and I are going on a cruise at the end of June with CFC in Norway. I’d love to get some info on the different stops we’ll be making. Most of them are one-day stops (from around 10 AM to 8 PM on average). Here are the stops: Andalsnes, Trondheim, Honningsvåg, Alta, Hellesylt, Sandane, Austefjorden.
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Thanks in advance to anyone who can share what there is to see or do in these places.
When I get back, I’ll post what we did—it might help others who come after us.
Also, does anyone know if the boat sticks to the arrival time in Dunkirk for catching tickets to head back south? We’ll plan a buffer just in case.
Thanks everyone!
Hi there, The day before boarding the Costa Favolosa for the Norwegian Fjords cruise departing from Hamburg, I'd like to book a hotel. Which one would be the most convenient location-wise relative to the port?
Thanks in advance for your reply.
Hello,
We’ll be sailing on the Renaissance with CFC to southern Norway from July 4 to 11, 2026, departing from Dunkirk (the cruise was booked through "Planète Croisière").
When entering some personal details or pre-selecting options on the CFC website, I’m wondering about the "optional" categories for drinks and WiFi.
I’m actually a bit surprised by these extra charges, as we weren’t used to them on other cruises (Australis in Patagonia; Hurtigruten’s Coastal Express in Norway and Alaska; Rivages du Monde in the Arctic or on the Douro River; a Nile river cruise in Egypt), where we sometimes had access to basic drinks at meals and free WiFi when near land.
Anyway, for those who’ve already taken a CFC cruise on the Renaissance, could you share some advice? Specifically about the most basic drink package, called "Fraîcheur" (238 € for two), which doesn’t seem to be described anywhere. The "Premium" package seems excessive (490 € for two for the week) for light drinkers.
As for WiFi, it’s 10 € per day per person. While I find that price acceptable for parking our car in Dunkirk, it feels overpriced here (especially since it was free on the Nordlys "Coastal Express" just 3 or 4 years ago).
So, I’d love to hear from experienced cruisers who’ve been on this ship!
Looking forward to seeing the excursion prices, which should be available soon! 😐
Thanks in advance!
Thanks in advance!
Hi there,
I’d love to hear from travelers who’ve done this cruise with Rivages du Monde or CroisiEurope.
Thanks!
Elettra69
Hi there,
I’m considering a cruise on this ship in the recently introduced Yacht Club category.
Have any forum members tried it?
What are your thoughts? Positive or negative? Which cabins should we go for—or avoid?
We’re already familiar with the Yacht Clubs on the Splendida, Fantasia, Preziosa, and Divina series.
We weren’t as keen on the one on the Seashore—we found it too big.
Thanks in advance for your feedback!
Best,
Claudine
We're considering a new cruise soon and would like to try the Renaissance.
The uniqueness of the promenade cabins appeals to us, but could anyone give us some insights on the following points:
- Is the glass door sufficiently tinted to prevent outsiders from seeing into the cabin?
- Is the soundproofing good enough to block out conversations on the promenade deck?
Thanks in advance to anyone who can help!
Hi there,
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Do you have a hotel near the cruise port (or easy to reach by metro with luggage) to recommend? I’m planning to spend two days there before boarding.
Thanks in advance! Claudine
Hello,
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
My husband, our two teens, and I are going on a cruise on the COSTA Esmeralda at the beginning of July. We’re thinking of exploring the ports on our own. Do any of you have recent experiences or tips to share? Are there shuttles between the port and the city center? Are they free? Looking forward to hearing from you.
Hi, can you eat in the evening at the Costa Smeralda’s cafeteria, or do you have to dine at the restaurant? Thanks for your reply.
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hi everyone,
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
As promised, here’s my review of the cruise I took from the 5th to the 19th on the MSC Virtuosa.
As you know, I had initially booked a cruise with Mein Schiff departing from Dubai (from Dubai to Cape Town). It was a 22-day cruise. Due to the issues in the Persian Gulf, my cruise was canceled by Mein Schiff.
So, we started looking for a Plan B because we really wanted to go. Especially my wife, who had just had a minor procedure and needed some rest. Since she had already taken time off, she was determined to travel. However, we were looking for an affordable Plan B since we weren’t sure when Mein Schiff or the airline would reimburse us.
While browsing online, I found a 15-day cruise departing from Pointe-à-Pitre (including flights, transfers, the cruise, and drinks) for a price of 1,200 € in a Fantastica balcony cabin. We thought, *Why not?*
I should mention that I’m not usually a big fan of MSC. My last experience with them was post-Covid (I took two cruises, one in 2021 and another in 2022), and it was honestly a disaster. We didn’t want to repeat that, but after talking to Catherine, who told me she was very happy with a short Christmas cruise, we decided to give it a try.
I have to say, I was left speechless. Honestly, the cruise was absolutely perfect. There’s nothing to complain about (or just a few minor details). In terms of service and food, I felt like I was on a premium cruise line. I’d even say MSC has nothing to envy from some of those companies. While premium lines like Holland, Celebrity, and Royal are cutting back on services, I think MSC has made huge improvements. Seriously, I wasn’t expecting this at all. You’ll see what I mean as we chat more.
I won’t do a full review like I usually do because there weren’t many stops: 1. We boarded in Pointe-à-Pitre 2. We stopped in Saint-Martin 3. Then it was a direct crossing to the Azores...
This cruise was really about relaxing, even if it’s not the kind of trip we usually take.
First off, I’m not a big fan of "flight and cruise" packages. I asked if we could leave two days early, but they said it wasn’t possible. We had to take the flight, then the bus, and board the ship directly.
It’s not really my thing, but given the price we paid and since we really wanted to relax, we thought, *Why not?*
Here’s the itinerary:
Boarding in Pointe-à-Pitre Saint-Martin Five days at sea The Azores Four days at sea Hamburg One day at sea Le Havre

But as I mentioned, it wasn’t about the itinerary. It was really about taking a break and unwinding. Honestly, I came back thrilled.
Departure and boarding details to come
Hi there
Is the water from the cabin sinks drinkable?
Is the water from the cabin sinks drinkable?
We’re stopping over in Rovinj this coming May, and since we’ve already visited the main sights (port, church, etc.), is there a walk we can do on our own—no boat needed—that would fill a morning?
Thanks to anyone who knows the area…
My wife and I are going on a cruise on the MS Vesteralen on August 4th. The ship stays close to the coast to deliver mail and packages. My wife is a musician and is sensitive to the movement of the boat. Which deck and cabin should we choose?
Thanks in advance
Thanks in advance
Hi there,
So, I booked this cruise...
I know CFC gets a lot of criticism—
- And that it’s not really like the ships I usually take.
But the destination really interested me...
So, I’m giving it a try...
I’m going in with an open mind, thinking I got a good deal, so I’m not expecting the same experience as when I travel with Yacht Club or The Haven.
We’ll see... soon!hi, we’re going on a cruise with MSC Virtuosa in the Caribbean. Has anyone done this cruise before and could give us some tips for excursions on the different islands? Thanks for your help
😉Hi there,
A few months ago, CFC put the EN VOGUE experience on sale, departing from Dunkirk.
I booked this package to test the boat and onboard services for myself.
I’d read a lot of reviews mentioning numerous issues on board, so I wanted to see for myself what it was really like…
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Okay, I’ll stop rambling… The package included boarding at 6 PM on Friday, dinner, a show, an overnight stay, and breakfast. We chose an interior cabin for this experience—since the boat wasn’t leaving the dock, we didn’t see the point in paying more… All in all, it cost 130 € per person. My mom joined us; she got the same cabin for 130 € with no single occupancy supplement.
We’d checked in online to board faster. We took the train to DUNKIRK, then a taxi to the shuttle pavilion—7 € for the ride. When we arrived at the pavilion, we were told to wait because there was a connection issue with check-in. Great start… After about ten minutes, we were finally allowed to proceed. At the counter, they said they didn’t have our cabin cards and no record of our check-in… Very odd. With no solution, they put us on the bus and said we’d sort it out at reception. Perfect. We went through security, and they confiscated our water bottles—never seen that before! Then they said my mom had a corkscrew in her bag, so they searched it… but there was no corkscrew. Total amateur hour… They eventually dropped it.
We got on the bus for a ten-minute ride… We boarded the ship with a crew member and headed to reception. Turns out, we weren’t the only ones in this situation. The nightmare began… Only two staff members were handling all the issues, and everything seemed complicated. They told my mom her cabin had been given to someone else 😲. That was the last straw…
It took forever—they had to redo the entire check-in. Finally, they told my mom her cabin was good to go; they’d mixed her up with someone else… After a solid half-hour, we could finally head to our cabin.
I’m determined to test everything: the pool, jacuzzi, show, restaurant, spa, etc… TO BE CONTINUED
Hi,
We received a promotion from our CFC agency offering cruises at up to 40-100% off, and among other details: CFC organizes parking for departures from Dunkirk.
"Unattended parking located about 12 minutes away, fenced off with barriers, at a rate of 10 € per day. Drop off passengers and luggage at the Model Pavilion, and a CFC shuttle will take you from the parking lot to the Model Pavilion every 15-20 minutes. Same for disembarkation. You can book through your agency or on their website. No refunds if the booking is canceled; payment is due at reservation."
Have a great day,
Guylène
PS: Personally, we’d rather keep our vehicle in a free, supervised parking lot and take a taxi to the Model Pavilion.