Hi there,

We’re heading to Chile in September 2025, and we booked a Paris–Santiago flight (AF) that was supposed to arrive in Santiago at 7:45 AM, with a same-day connection to Calama on LATAM at 2 PM. Air France just changed the arrival time to 8:45 AM in Santiago. Do you think we’ll still have enough time for the connection to Calama, or should we change our 2 PM flight to one the next morning? The other same-day options are too late. How long should we budget for customs, health checks, and baggage claim—since we’ll need to recheck our bags for Calama?

Is moving between the international terminal and the domestic terminal time-consuming?

Thanks so much for your help! :)

Hello,

I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."

This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?

Hi there,

When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.

Hi there,

My daughter, wife, and I are starting to plan a two-week trip to Japan for... April 2026. My wife wants us to really treat ourselves, so we’re considering business class (we usually fly premium economy or even economy). Since we’re departing from Paris and want a direct flight, we have three options: JAL, ANA, or Air France.

I’ve flown Air France in business quite a bit for work, and I do find it very comfortable. But I wonder if I’m just defaulting to a national bias—maybe the other two airlines have advantages I’m not considering.

If I’m looking at criteria like: - Comfort (especially for sleeping) - Meals - Entertainment

Any advice? Personal experiences? Have any of the three airlines updated their business class on this route recently?

Thanks! !

Hi,

A pretty serious issue has come up in the past few weeks for traveling to Tanzania.

What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php

Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!

Loïc

I’ve been traveling regularly for over twenty years,

but this is the first time an airline has treated me as poorly as Air France.

Two trips, two problems. The latest:

Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.

I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.

Arriving in Rennes, no baggage—same as five other people.

The Air France office is closed, and the airport staff tell me there’s rarely anyone there.

With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.

Four days later, the baggage is still in the same place at CDG—nothing’s moving.

The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.

I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.

Hi there. I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing. Way cheaper than Air France, for example. That said, the reviews I’ve seen online aren’t great. What do you think of this airline? Have any of you taken long-haul flights with Avianca? Thanks in advance for your replies. Eric

Hi there,

Have you ever traveled with this airline? It seems like they have a real monopoly on some destinations and are also much cheaper.

Thank youuuu.

Hello, We're heading to Peru at the end of July 2026 for 18 days. We're a couple with two teenagers aged 14 and 16. I'm considering booking our Paris - Lima - Paris flight with AVIANCA because the fare is very competitive compared to other airlines. The return trip would include a 15h30 stopover in Bogota, with the idea of spending the night in a hotel near the airport to catch the 1:30 PM flight the next day. The arrival and departure times in Bogota work well. Have any of you already flown with AVIANCA on a Paris - Lima route? What was your experience with this airline? Thanks in advance for sharing your thoughts. I'm hesitant to book with them, but the price difference with the cheapest alternative (Air France) is 1500 €, which is significant... thanks for your help! !

Hi,

Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.

Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.

Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.

Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??

Wishing all these travelers courage, patience, and success in making it back home.

...

Doha Airport on October 21, 2025:



...

Hi! Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage. In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages. The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations. This will begin in the coming days. 🙁

Hi everyone,

I have a Ryanair flight scheduled for 10/14 (outbound, returning on the 16th) from Charleroi in Belgium. A strike is confirmed, and the airport will be closed on the 14th. But Ryanair is still saying the flight is confirmed. I get that they’re trying to make us change and pay extra fees rather than wait for the free compensation.

If I make a new booking, can I still claim a refund for the first one?

Thanks in advance for your help—this is the first time I’ve faced this situation.

Hi, On October 30, 2025, the Court of Justice of the European Union issued its ruling in case C-558/24 Corendon.

When an airline issues a ticket (or booking confirmation) and later issues a new ticket delaying the arrival time at the final destination, the delay of "3 hours or more"—which entitles passengers to compensation of 250, 400, or 600 euros (depending on the distance) per paying passenger—must be calculated based on the arrival time stated in the initial booking.

In the case examined, the airline had issued a new booking confirmation that delayed the flight. The passenger arrived less than 3 hours late compared to the arrival time in the new confirmation but was more than 3 hours late compared to the original booking confirmation.

This puts an end to interpretations that the previous texts allowed.

The ruling states:

"Article 5(1)(c) and Article 7(1) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 [...] must be interpreted as meaning that: in the event of a change to the departure and arrival times of a flight, announced in advance by an air carrier and accompanied by the issuance of a new booking confirmation to the passengers concerned, the duration of the delay suffered by those passengers upon arrival must be determined by taking into consideration the initially scheduled arrival time."

Full ruling here:

https://eur-lex.europa.eu/legal-content/FR/TXT/PDF/?uri=CELEX:62024CJ0558

Best regards

Hi, I’m traveling to New Zealand in January 2026 with Lufthansa. To check the allowed baggage dimensions, I went to my "booking" account on the Lufthansa website. And that’s when I discovered that my last layover, the Zurich-Bordeaux flight operated by Swiffairlines, was canceled. I never received an email, and even worse, it’s not even noted on my booking. So I contacted Lufthansa. They told me that for now, there are no other flights but that there will be by the time I leave. They advised me to call them every week to get a flight. What do you think of their response? Has this ever happened to you? Emilie

Hi there, I’m planning a winter trip across India. Departing in early December and returning to France in mid-April. My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months. The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest! Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share? Thanks, and happy travels to all.

Hi everyone, I have to leave for Canada and I’ve got a layover at Paris CDG. A friend of mine will be at the airport to see me. What are the options for us to meet up? Can she access my terminal (T2E), or can I leave the international zone?

Hi,

I received an email from the airline saying my return flight was canceled and rescheduled to another flight.

Nothing about the connection in France...

I checked my passenger file, everything is the same as when I first booked.

I asked for an explanation by email.

They replied that my original flight was canceled and that I should sort it out with Air France since I bought the ticket through their site.

I called Air France. Finally got through to someone. The agent checked my file and told me there were no changes and therefore couldn’t reschedule my flight.

I checked my file again: the flight is the same as on the day I bought it.

They suggested I change it by paying!!!

I forwarded Air Mauritius’s emails to Air France. Waiting to see what happens next...

Have you ever had this kind of problem? What’s going on with Air Mauritius? Have they become a third-rate airline that’s absolutely not recommendable?

Thanks for your thoughts and any attempts at explaining this...

(The Air Mauritius flight is no longer for sale on Google Flights. The replacement flight isn’t either... Yet it still appears on the Air Mauritius site as the replacement flight.)

Hi there,

I’d like to fly to Malta from Lyon. I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport. Of course, I don’t want to book through third parties (like SkyScanner, Opodo…). AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly. On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double! In this case, is AIR FRANCE considered the same as sites like Opodo or others? Given the price difference, I’m hesitant… Have any of you booked with AIR FRANCE for this destination? How did it go? Thanks, HERVE

Hi everyone, I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways. Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper). What do you think? Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink? Thanks for your advice!!

It’s been over 10 years since I last went to Madagascar. Back then, I flew Corsair from Paris. I’m planning to go back in September 2025. I’ve heard about Air Austral... Air France: the issue is the flight arrives in the evening at Ivato. What do you recommend? Which airlines fly from Paris to Tana? Thanks for the help!

Hello, We’re planning to fly from Paris to Bangkok at the end of June with my wife, our daughter, and the baby who’ll be 4 months old by then. The baby won’t be born for another 2 months, and I was wondering if it’s possible to book the 3 flight tickets now and add the baby after the birth? I read that a ticket isn’t necessary for babies. Can you confirm this for me? Is there a risk that in 2 months they’ll tell me the flight is full and we can’t add our baby? Finally, is it possible to reserve a seat in the first row (where there’s the most space) right now? Thanks so much for your help

Hi there! Has anyone taken the direct flight from CDG to Las Vegas with Air France? Looking forward to your feedback!

New direct Paris-Orlando route with Air France

Hi there, Can anyone tell me if they’ve taken a No.. Face Base Camp S or XS duffel bag as carry-on on an international Air France flight? Bag dimensions (S): 33.03 x 53.34 x 33.02 cm I’ve never traveled with just a carry-on—only my 15L backpack. Thanks! !

Hi, I need your help because I’m stuck. I booked 6 flight tickets to Palermo on August 6th through the Lastminute site. The flight is operated by Air France, and I just realized my name is wrong. I immediately contacted Air France, who told me it’s up to Lastminute to make the change, but they say it’s Air France’s responsibility. I’m really anxious because I’m traveling with my two kids. Can you help me? Thanks

Direct flights PAR / BKK in business class: AIR FRANCE or THAI AIRWAYS – prices, comfort. Thanks a bunch!

Hi there, I booked these upper deck seats and I’m worried about the recline because of the wall behind.

But it’s either that or an unknown neighbor...

Has anyone taken these seats before and could give me some feedback? Thanks

Hi there,

Starting November 27th, Air France will offer a new direct route between Paris-Charles de Gaulle and Phuket, in the south of the Asian country. There will be 3 flights per week on Mondays, Wednesdays, and Saturdays from Paris, with returns on Tuesdays, Thursdays, and Sundays from Phuket. The flights will be operated using a Boeing 777-300ER equipped with 472 seats

Booked an Air Mauritius ticket via a flight operated by Air France, but my middle name was shortened to just an initial with "Ms" attached instead of being written as Lalina Alexandra Fernandez. On the ticket, it shows as Lalina Ams Fernandez, even though I booked with the correct name. Apparently, no one can modify the ticket. Do you think this will cause problems?

Hello,

Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August. My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.

Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?