Gosuslugi / Госуслуги is the Russian administrative portal. EBS / ЕБС is the unified biometric system.

Since 2025, foreigners (residents or not) must have a biometric profile in addition to a Gosuslugi profile to obtain SIM cards and open a bank account.

Administrative services are mostly centralized in MFCs, МФЦ (Multi-Functional Center), nicknamed "My Documents" Мои документы.

A non-resident foreigner can register with the pension fund, which provides a social security number, SNILS / СНИЛС. To do this, you must present your passport and a notarized translation at an MFC. The SNILS can be issued on the spot or within a maximum of five days. If not issued immediately, you receive a receipt, and the deadline is communicated by the administrative agent. You return to the MFC after the deadline to collect the certificate with the SNILS.

Once the SNILS is obtained, you revisit an MFC counter to register on the Gosuslugi portal. You must present your passport and notarized translation again, along with a phone number and email. The Gosuslugi portal authenticates users with three pieces of data: SNILS, email or phone number, and password. The agent creates the profile and completes the initial email and SMS confirmations on your phone.

After the Gosuslugi profile is active, you register on the biometric portal. If last year’s law centralization measures are fully implemented, you can do this at any MFC; otherwise, you go to a SBERBANK (or VTB) branch. Again, as always for foreigners, you must present your passport with its translation and show your open Gosuslugi profile on your phone. The employee records your voice (reading a series of numbers) and takes a photo of your face.

After that, you can go to a telecom agency to buy a SIM card. The staff will take your passport details with the translation and your Gosuslugi profile info. Then, they’ll take a photo with their webcam, which is verified by the online EBS biometric portal. However, procedures may vary depending on the provider (Megafon, MTS, Beeline), and some employees may not be familiar with the process.

Potential delays can be caused by network maintenance or slowdowns due to peaks in administrative activity.

I’ll illustrate this process as I experienced it in February and April 2025 in the next post. Just need to gather the photos I took on the spot.

Hi, I submitted a passport application that has been under review for 23 days now.

The prefecture in question published a document today stating: "On Monday, April 28, 2025, the CNI-Passport Expertise and Resource Centers of the Loire and Haute-Loire will process applications submitted at town halls on April 9, 2025. The average time to make documents available at town halls is: - 21 days for CNI and - 21 days for passports. This breaks down as follows: • CERT processing time: 13 days for CNI and passports. • Average time for manufacturing, packaging, and shipping: 8 days for CNI and passports."

The issue is that I submitted my application at the town hall on April 5, and I still see it as "under review" on the ANTS tracking. Does the ANTS tracking actually update between the "under review" and "production" stages? Or is the tracking not really updated in practice between these two steps?

Hi everyone, We’re leaving for Australia soon and renting a car for the different legs of our trip. We have our French license plus the international driving permit, but I read in the rental agency’s rules that they require an international permit written in English. However, on the "France Diplomatie" website, it doesn’t mention that the international permit has to be in English.

For those of you who’ve already been to Australia—can you confirm whether our French-language international driving permit is enough, or should I get an urgent translation?

Thanks for your feedback—takeoff is August 20th!🤪

Hi there, I bought a flight ticket with Turkish Airlines to Vietnam. On the form, it said: first name then second name, which I did. However, my passport has 3 first names. I called a number in Paris, and they played it safe by repeating: the names must match exactly what’s on your passport. I’ve seen on forums that some say even one first name is enough… Do you know about this situation? Thanks everyone.

Hi everyone, I’m reaching out to the community with a quick question. I’m leaving for the United States soon and don’t have time to renew my passport. However, there are some pretty visible ink stains on the edges of the pages, but the page with my identity info is completely clean. Do you think I’ll be able to enter the United States without any issues? Thanks in advance for your replies! Have a great day!

Hi there,

I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.

Hello, My partner, who is Malagasy, would like to visit France (ideally in mid-August) and therefore apply for a short-stay visa (90 days). I’ve heard that many applications are refused even when all the required documents are submitted, which is why I’m here—to get advice and guidance to be "almost" sure the application will be accepted. I have a lot of questions, and your help would be invaluable to us.

She is 27 years old, has a passport with her current occupation listed as self-employed (she owns a "taxi-brousse" truck) and thus has a statistical card, a business license, and annual tax certificates. She started her business at the beginning of this year.

As for me, I am an adult with a disability. I receive disability benefits until May 2026. I’m in the process of professional reintegration and will start a job in a few days, likely on a fixed-term contract (CDD).

Here are my questions about the supporting documents to provide:

-Purpose of the trip/stay

Flight ticket reservation (round-trip) (the ticket should only be purchased once the visa is approved). Letter of commitment to return, written on plain paper. Any other document demonstrating potential family, economic, or material ties in the country of residence. Confirmation of a booked organized trip or any other document outlining the planned itinerary.

I’ve been told that for the flight reservation, my partner just needs to go to Air Madagascar in Antananarivo and pay around 50,000 ariary to get this reservation. Given that the French short-stay visa takes between 15 to 45 days (I might be wrong) to be processed and approved, I wonder if the reservation will still be valid if the visa is approved late. For the letter of commitment to return, I assume two sentences are enough, and what matters most are the documents proving ties to the country of residence (her economic activity). Do you think that will be sufficient? And for the planned itinerary, since this isn’t an organized trip, what document could work? A handwritten letter explaining a few planned visits?

-Proof of residence in the country of origin

For employees: original work certificate, original leave certificate, last 3 payslips (or bank statements). For retirees: pensioner’s card and last 3 pension statements. For traders or entrepreneurs: professional registration, professional card, and recent bank statements.

For liberal professions: professional registration, professional card, and recent bank statements. For unemployed applicants and students: sponsorship letter and copies of the sponsor’s financial documents.

For this point, she can justify her self-employed status with the statistical card, business license, and annual tax certificates. As for bank statements, she deposits her earnings in cash into her bank account—will this be an issue during the application review?

-Financial resources

Bank account statements (last 3 months). Last 3 payslips or pension statements. Foreign currency allocation certificate, whose origin must be demonstrated (recent bank statement, savings account), issued by local banks or exchange offices (minimum 32.50 € per day if staying with a private individual or 65 € per day if staying in a hotel) or presentation of an international bank card with supporting account statement.

I need help with this point because I don’t fully understand what she needs to provide as a self-employed individual, especially since she doesn’t earn 32.50 € per day. I can obviously transfer money to cover this. So, overall, what documents should be provided for this section?

-Accommodation

Confirmed hotel reservation with the hotel’s phone number and reservation number / payment confirmation for stays longer than 1 month or original hosting attestation.

For this point, do I just need to write a handwritten letter stating that I will be hosting her? Then scan it and email it to her? Is that all?

-Travel medical insurance

Insurance certificate: must specify the amount and scope of coverage (30,000 € coverage / medical expenses and repatriation).

For this, I’ll opt for AXA Schengen insurance (low-cost). Any advice is still welcome...

I have one last question about the following point:

The short-stay visa allows you to stay for a maximum of 90 days for a continuous stay or multiple stays within the Schengen area over a 180-day period.

If we decide to leave the Schengen area during the stay (to visit the United Kingdom, for example), will the 90-day visa be paused and resume once we return to the Schengen area? And if so, can we plan a return ticket beyond the 3 months by justifying an exit/entry?

Thank you in advance for all your advice and suggestions. I may have forgotten some important points—feel free to let me know.

Best regards.

Hello, We’re planning to travel to Indonesia (Sulawesi with family) next July and August for a stay longer than a month (about 6 weeks). I’ve seen that it’s possible to get a 60-day visa before departure, but I’ve also read about people having a lot of trouble getting it (some even didn’t manage and had to leave without it). We absolutely need to have these 4 visas BEFORE leaving because once we’re in Sulawesi, I’m not sure we’ll be able to go to an embassy to request a visa extension after 30 days.

In short, how can we **100% guarantee** that we’ll get our 4 60-day visas before our trip this summer?

Thanks for your valuable tips!

Elodie

Hi there, We need to apply for a B2 visa because we visited Iran in 2018. It currently costs $185, but they’re planning an additional $250 fee per person for the same visa—it’s been approved but not yet implemented. Does anyone know when this fee will take effect? Thanks in advance! Elisabeth

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

Hi there,

I read on the French Ministry of Foreign Affairs website that it’s possible to apply for a temporary driving permit in China, valid for 1 month. I’m planning to rent a car (without a driver) to explore part of the country next August, so I was wondering:

Has anyone here already gone through this process upon arrival? How long do the formalities take on the spot? Is it possible to handle these steps in advance, before arriving in China?

Thanks in advance for your replies.

Hi there,

1) I’d love to get some recent info on crossing this border. We’ll be entering Cambodia through Siem Reap Airport with an e-visa (electronic visa), and I’d like to know if we’ll be able to leave Cambodia through this border crossing without any issues using this type of visa.

2) I’m also looking for info (company names and schedules) on public transport options to Battambang/Pailin and then to Ben Pakkad/Chantaburi. Or, since there’ll be six of us (5 adults and 1 young child), would it be better to go for a taxi instead? If so, I’d appreciate recommendations for reliable taxi companies. Price isn’t a deal-breaker for the taxi option.

Thanks in advance!

Hi there,

I’d like to visit North Korea after the summer, coming from China.

After watching a few videos, I’ve got some doubts and was hoping for some firsthand experiences:

- Do they really confiscate passports on arrival? - Do they also keep our phones?

And about medications—are there any limits? Do we need documentation or special precautions? Is there a risk they might be confiscated on arrival? (This treatment is vital for me.)

Thanks in advance for your help! !

Hi there,

We’re planning to drive to Senegal by car. We’re a little nervous because it’ll be our first time making the trip with a car that isn’t ours. We’re doing the trip to deliver it to its owner. Has anyone here done this before? What documents will we need?

Thanks in advance for your tips!

Hi everyone,

I’m applying for an O-A Visa from France, and they’re asking for a criminal record extract. In the site’s FAQ, there’s a question that interests me: "I want to present my criminal record extract to the administration of another European Union state. What do I need to provide?" But when I click for the answer, I get a "404 error"... of course 🤪.

My questions are simple: - Is it really the "extrait n°3" that’s required for the O-A Visa application? - Do I need to have it translated into English?

Thanks in advance! Olivier

Hi there, Just a quick question about filling out the TM6 (TDAC) for Thailand. I'm going for 2 months and 3 weeks (I bought a round-trip ticket) and I'll arrive under the 60-day visa exemption since I didn't get a visa. However, I bought an exit ticket to a neighboring country before the 60 days are up to avoid any hassle at Paris airport. For the TM6, they ask for the return date—what should I put? My actual return date? The website doesn’t give me the option to upload my exit ticket from Thailand. Thanks!

Hi there, I’m planning a three-month trip: my itinerary would be a flight from Paris to Hong Kong, then Hong Kong to Ho Chi Minh City, and later leaving from Lao Cai to enter China before flying back from Hong Kong.

If I exit the Hong Kong airport upon arrival to find a hotel (since my flight to Vietnam leaves the next morning), will I lose the benefit of the 90-day visa exemption? Especially since I plan to spend 3 days in Hong Kong before my return flight at the end of the trip?

Also, I’d like to know if the inbound flight to Vietnam will be enough to board and get a visa on arrival, or do I need to prove that I’ll exit the country after 45 days? Since I want to visit Sapa and cross into China by land via Lao Cai, do I also need to prove my departure from China, even though I already have a round-trip ticket from Paris to Hong Kong and back for three months?

Hi everyone,

Four questions: - What is the official website of the Egyptian Embassy in France? - What is the official procedure for obtaining a multiple-entry visa (non-E-visa for French citizens) for someone residing in France who is not an EU citizen (on the list of countries required to obtain a visa before departure)? Is the Marseille Consulate authorized to handle this? - Finally, what’s the cost and processing time? 79 € or more?

Thanks in advance

Hi, I’m arriving soon in southern Laos and the 4000 Islands, with plans to head to Cambodia next. The latest news I got this morning (Paksé, La Boulange) isn’t great—the Cambodian border is also in a latent conflict with Laos for the same reasons as with Thailand...

So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?

Thanks for your input.

Hi everyone, I’m planning my trip to Madagascar for the fall and starting to think about getting my visa. After reading through different posts, I’m a bit unsure about the best way to go about it. Is it better to apply for an e-visa (and if so, which official website?) or just queue up on arrival? It seems there are "unofficial"—and therefore fraudulent—sites out there, and that you’ll have to queue either way (which I’m not thrilled about since I’m arriving at 11 PM). What do you think?

Hey everyone! A small group of us are heading to Gabon for a research mission. Everyone got their visa without any issues through the e-visa site, and it only took a few days.

Except for a friend and me. We applied early, and three weeks later, still no news. And we leave in a week...

A colleague on-site tried to help us, but no updates so far.

My questions:

- Has this ever happened to you? - What are the solutions? (I’ve already tried calling, but it doesn’t work. The email contact form doesn’t work either. The Gabonese embassy isn’t functional, and they gave me a number that never answers and where you can’t even leave a message anymore.) - Can this be resolved easily at the airport? - Am I totally screwed?

Clean record, and I haven’t been to any sketchy countries. Brand-new passport...

Thanks in advance for your help! !

Hi there, In November, we're heading off on a 4-month trip. We'll be landing in China and plan to leave the country via a land border into Vietnam. I’ve read that China may ask for proof of exit within 30 days (flight ticket or other reservation). Since we’d be leaving by land, I’m wondering how this works in practice. Has anyone here been in this situation recently?

Did the airline ask for an exit ticket before boarding? Did Chinese authorities require proof upon arrival? Is a train/bus ticket to Vietnam sufficient? Is a cancelable or flexible reservation accepted?

Thanks for sharing your experiences! 😊

Hi there, I need to apply for an ESTA: we’ll be on a cruise from Barcelona and will have a stopover in San Diego before disembarking two days later in Los Angeles. From there, we’ll continue our trip on our own, all the way to Las Vegas, where we’ll catch our flight back to Paris. So our point of entry into the U.S. will be San Diego. The form then asks if we’re in transit, and if not, to provide contact details for a U.S. contact (hotel or otherwise). But we don’t yet know what we’ll be doing there—we’ll actually be traveling around since we’re heading to San Francisco and Las Vegas without any prior reservations. What should we do since I don’t see any option that matches our trip? Thanks in advance for your help. Have a great Sunday, everyone.

Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

hi I’ve got a flight planned for mid-November from Chennai, India, to Chiang Rai with AirAsia via Bangkok, obviously. My question is: where do I go through immigration—Bangkok or Chiang Rai? Thanks in advance, Christian

Hi, I’d like to know if a flight reservation for Bangkok is enough for the visa or if I need to wait until I have the actual ticket. Thanks

Hi there, hope you're doing well! :) I’m leaving from Bordeaux for Thailand this Tuesday and should land on Wednesday. I wanted to ask about the TDAC—I don’t quite get it: Do you have to do it a maximum of 3 days before departure or 3 days before arrival? How long does it take to get the document, and what form does it come in? I’m worried about messing this up—if you were arriving on Wednesday, when would you fill it out? Thanks for your feedback!

Hi everyone, For an Egypt e-visa application, they ask online: Country you’re traveling from Now, if you’re French but leaving from Italy, for example, what do you put? Has anyone been in this situation before? Thanks

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊