Thanks! !
Croisières de France (CDF) Odyssée Zénith 18 au 29 octobre 2015
by Coucharriere
This discussion is in French, the community’s main language.
Bonjour
Je suis sur le Zénith et ai annulé le prélèvement carte bleue et ai opté pour le paiement en espèces.
J'ai donc dû verser 200 € à la réception en embarquant sous réserve de réapprovisionner mon compte en cours de route si mes dépenses dépassent.
Donc on peut tout à fait changer d avis s enregistrer en paiement carte bleue par internet et choisir un autre mode de paiement en embarquant.
J espère que leur double facturation se résoudra d elle même si plus personne ne paie par carte!!!!!
Bonne journée.
Frédérique18
Bonjour
Oui effectivement de cette façon pas de surprise .Je vous souhaites une excellente croisière.
A part ce problème de facturation et surtout le mauvais suivis de C D F .
Une croisière est toujours inoubliable .
Bon vent
Une croisière est toujours inoubliable .
Bon vent
noel
Apres une démarche de notre avocat ( lettre) Remboursement effectué le 10.11.2015
noel
Après consultation de notre compte ce matin, nous avons également été remboursés à la date du 10/11 🙂
Août 2011 : MSC Lirica, Avril 2013 : Costa Classica, Octobre 2015 : CDF Zenith, Juillet 2017 : MSC Musica, Août 2018 : MSC Meraviglia (Hambourg, Lerwick, Akureyri, Isafjord, Reykjavik, Reykjavik, Invergordon, Hambourg)
Effectivement , mon compte bancaire a été débité 2 fois à 2 jours d'intervalle (le 29/10 et le 1/11).
D'après mon agence bancaire , il est difficile de croire à une erreur ou à un bug , mais plus vraisemblablement à une escroquerie! Imaginez la somme que représente les excursions , les consommations (hors forfait ) , les photos , etc pour 1560 personnes !! Cet argent travaillant pendant 3 semaines , permet de boucher des trous. Si la même plaisanterie s'est déjà produite pour une croisière , le doute n'est plus permis. J'ai d'ailleurs dit au téléphone à CDF que j'allais déposer plainte pour escroquerie , mais je ne suis pas sûr de la recevabilité. L'agence bancaire va faire opposition à un prélèvement , en espérant qu'elle obtienne gain de cause. En tout cas pour le voyage , malgré le mauvais temps , belles visites arrosées , sauf à Pompéi et Santorin. Equipage au top , surtout les personnels de base , les "cols" blancs un peu hautains et distants. Pas certain de repartir pour une croisière , mais pour une première expérience , beaucoup de points positifs , malgré l'état du bateau dans certains endroits , moquette des coursives , douche notamment.
Bonsoir.
A ce jour pas de remboursement , bien que j'ai téléphoné , et envoyé un courriel avec scan du double débit de mon compte bancaire. Mon agence de voyage a aussi insisté lourdement pour le remboursement se fasse rapido , mais rien en vue. Demain je passe une deuxième couche par phone et courriel , et demande à ma banque d'entrer dans la valse. Ils vont bien finir par craquer ?
Bonsoir,
Toujours pas de remboursement non plus, mais réponse de CDF qui dit patience.
je comprend qu'il n'est pas agréable de voir un débit bancaire doublé ;mais je pense qu'il n'est pas nécessaire de monter en épingle tout de suite en parlant d'avocat de plainte etc....mais en négociant avec l'agence , la compagnie et un peu de patience.
J'ai moi même eu un petit problème qui s'est résolu favorablement pour moi. j'ai acheter en dernière minute une croisière d'une semaine chez CDF, et habituée des croisières, n'ai pas lu les formalités qui précisaient que les cartes d'identités prolongées étaient refusées, ce qui était mon cas .La secrétaire de l'agence m'as appelé dés le lendemain en me signifiant le problème , et que je ne pourrais pas embarquer mais aussi que Cdf refusait un remboursement vu que la faute venait de moi et de mon manque d'attention . Comme vous j'ai eu les "boules", mais après quelques mails , coups de téléphone , tous avec courtoisie , Cdf a accepté et effectué le remboursement. Ouf merci !!! j'ai lu sur un autre post qu'une aventure semblable(annulation dernière minute sans motifs valable) était arrivé sur un croisiériste Msc; mais les personnes n'avaient pu être remboursés du fait de leur responsabilité. Alors restons zen et courtois et sachez que où que vous irez vous trouverez des points négatifs , rien n'est jamais parfait dans ce monde d'aujourd'hui. Parlez nous plutôt de vos belles expériences de croisieres , d'excursions et de rencontres
Cordialement
J'ai moi même eu un petit problème qui s'est résolu favorablement pour moi. j'ai acheter en dernière minute une croisière d'une semaine chez CDF, et habituée des croisières, n'ai pas lu les formalités qui précisaient que les cartes d'identités prolongées étaient refusées, ce qui était mon cas .La secrétaire de l'agence m'as appelé dés le lendemain en me signifiant le problème , et que je ne pourrais pas embarquer mais aussi que Cdf refusait un remboursement vu que la faute venait de moi et de mon manque d'attention . Comme vous j'ai eu les "boules", mais après quelques mails , coups de téléphone , tous avec courtoisie , Cdf a accepté et effectué le remboursement. Ouf merci !!! j'ai lu sur un autre post qu'une aventure semblable(annulation dernière minute sans motifs valable) était arrivé sur un croisiériste Msc; mais les personnes n'avaient pu être remboursés du fait de leur responsabilité. Alors restons zen et courtois et sachez que où que vous irez vous trouverez des points négatifs , rien n'est jamais parfait dans ce monde d'aujourd'hui. Parlez nous plutôt de vos belles expériences de croisieres , d'excursions et de rencontres
Cordialement
je suis entièrement d accord avec vous je trouve que l'on fait bp de bruit bien sur ce n est pas agréable mais jusqu'à maintenant sur ce forum il n'y a jamais de post pour un cas pareil. Moi j ai eu un souci avec Jet Tour et eux sont vraiment malhonnête. Eh bien je ne partirai plus avec eux.
Bonne journée
orchidée6627
Bonjour, concernant la CNI prolongée refusée, le problème a été soumis par écrit à la DGCCRF il y a quelques mois qui a signalé que ce problème étant contractuel, cela nécessitait une plainte écrite auprès des tribunaux et pourrait s'apparenter à une clause abusive dans la mesure par exemple ou la Grèce ou la Turquie par exemple acceptent lesdites cartes et c'est officiellement noté sur leur site et écrit sur le site du ministère des affaires étrangères (français).
Mon ami concerné a soumis la requête à son avocat et attend la suite car il veut en faire une question de principe. Même s'il a pu partir car il avait également un passeport encore valable, à ma connaissance rien de tel n'est indiqué dans les CGV que j'ai lues. Il est noté que les pièces d'identité doivent être à jour pour les pays visités. Affaire à suivre éventuellement, je prendrai attache auprès de mon ami. Il m'a dit également
Pour ceux qui m'ont rencontrée lors de la croisière, il s'agit de Sylvain.
Sinon, chose promise chose due, voici quelques photos qui j'espère vous aideront : Concernant l'escale à Santorini, vous trouverez assez facilement le lieu de rassemblement des bus (et des taxis, c'est à côté). Ensuite voici les horaires du bus pour Akrotiri. Faites attention, ce sont des horaires grecs, c'est à dire H+1 par rapport à la France ( ou GMT +2). Pensez à voir si cela correspond avec l'horaire "interne" du bateau. Voici le plan des bus à Ajaccio.
Profitez bien pour ceux qui vont partir, bon voyage et pour tout le monde, bonne journée.
Sinon, chose promise chose due, voici quelques photos qui j'espère vous aideront : Concernant l'escale à Santorini, vous trouverez assez facilement le lieu de rassemblement des bus (et des taxis, c'est à côté). Ensuite voici les horaires du bus pour Akrotiri. Faites attention, ce sont des horaires grecs, c'est à dire H+1 par rapport à la France ( ou GMT +2). Pensez à voir si cela correspond avec l'horaire "interne" du bateau. Voici le plan des bus à Ajaccio.
Profitez bien pour ceux qui vont partir, bon voyage et pour tout le monde, bonne journée.
bonsoir,
pour information
En ce qui concerne les cartes d'identité prolongées: voici ce que m'a communiqué la préfecture de mon département avec consultation au téléphone du consulat d'Espagne : Le décret visant a prolonger les CNI a bien été signé et validé en France mais non ratifié dans les autres pays de l'UE, En conséquence les douanes aériennes et portuaires se réservent le droit de refuser l'entrée des citoyens possédant ce genre de documents. pour éviter ces problèmes je pense que c'est pour cette raison que les armateurs les refusent dés le départ. je suis bien d'accord; nous sommes encore des abusés du système ; si vous voulez voyager dépensez donc 86€ ( valeur d'un passeport) pour avoir une identité conforme. pour ma part je n'avais pas renouvelé le mien pensant ne plus voyager hors UE .maintenant je l'ai !!!!! L'information figurait non pas dans les CGV mais dans l'intitulé "Formalités" J'écris ce post pour éviter aux futurs croisiéristes ; trop étourdis et confiants comme moi ; de subir les mêmes désagréments.
bonne soirée
pour information
En ce qui concerne les cartes d'identité prolongées: voici ce que m'a communiqué la préfecture de mon département avec consultation au téléphone du consulat d'Espagne : Le décret visant a prolonger les CNI a bien été signé et validé en France mais non ratifié dans les autres pays de l'UE, En conséquence les douanes aériennes et portuaires se réservent le droit de refuser l'entrée des citoyens possédant ce genre de documents. pour éviter ces problèmes je pense que c'est pour cette raison que les armateurs les refusent dés le départ. je suis bien d'accord; nous sommes encore des abusés du système ; si vous voulez voyager dépensez donc 86€ ( valeur d'un passeport) pour avoir une identité conforme. pour ma part je n'avais pas renouvelé le mien pensant ne plus voyager hors UE .maintenant je l'ai !!!!! L'information figurait non pas dans les CGV mais dans l'intitulé "Formalités" J'écris ce post pour éviter aux futurs croisiéristes ; trop étourdis et confiants comme moi ; de subir les mêmes désagréments.
bonne soirée
Bonjour à tous
Nous venons d'être remboursés CDF a été assez réactif mais après avoir eu quelques infos ce fameux beug informatique s'est prolongé sur la mini croisière !!!! Effectivement nous avions la possibilité de déposer plainte ( sans passer par un avocat mais à la gendarmerie et la plainte était recevable suspicion de fraude à la cb).
Remarque les banques vont elles faire un effort pour les personnes qui se sont retrouvées à découvert ?
Enfin ce fût une belle croisière, nous avons apprécié l'itinéraire, le concept, la gastronomie.
Le bateau est quand même vieillissant manque d'espace les salons pas assez nombreux.
Bonne journée
patricia
Nous venons d'être remboursés CDF a été assez réactif mais après avoir eu quelques infos ce fameux beug informatique s'est prolongé sur la mini croisière !!!! Effectivement nous avions la possibilité de déposer plainte ( sans passer par un avocat mais à la gendarmerie et la plainte était recevable suspicion de fraude à la cb).
Remarque les banques vont elles faire un effort pour les personnes qui se sont retrouvées à découvert ?
Enfin ce fût une belle croisière, nous avons apprécié l'itinéraire, le concept, la gastronomie.
Le bateau est quand même vieillissant manque d'espace les salons pas assez nombreux.
Bonne journée
patricia
nous partons au mois de mai pour la croisière odysée et j ai vu vu qu'il ne fallait pas de ciseaux à bord et autres objest coupants moi j ai besoin d'une pince à épiler et d'un coupe ongle mon ami elle a besoin de ciseaux car son mari a des pansements à faire tous les jours pouvez vous me dire si vous avez rencontré des problèmes à ce sujet merci de votre réponse
orchidée6627
nous sommes également sur cette croisière.
Nous sommes 4 adultes. Nous voudrions essayer de faire les escales par nous mêmes. Nous commençons donc par Messine. Nous avons trouvé une solution économique pour aller jusqu'à Taormine. Nous souhaiterions aller à l'Etna, mais là j'ai un peu de mal à savoir comment et où exactement il faut aller. Si vous pouvez nous aider.
En vous remerciant.
Bonjour, Nous faisons la croisière Odyssée CDF en octobre prochain. Je suis intéressée par votre solution économique pour aller à Taormine. Nous serons 4 adultes. Avez-vous pris un taxi ou une voiture de location ? Merci de bien vouloir partager votre expérience. Cordialement Anne
Bonjour, Nous faisons la croisière Odyssée CDF en octobre prochain. Je suis intéressée par votre solution économique pour aller à Taormine. Nous serons 4 adultes. Avez-vous pris un taxi ou une voiture de location ? Merci de bien vouloir partager votre expérience. Cordialement Anne
Merci de votre réponse si rapide. C'est ce que je vais faire, je vais annuler le paiement en carte bancaire et donner les 200€. Puisqu'on reste pratiquement toujours en Europe je n'aurai aucun mal à me réapprovisionner en argent liquide.
Pour les packs sur internet je n'ai pas trouvé ce que je voulais et c'est bien dommage!
Je vais essayer de faire des excursions par moi-même avec tous les renseignements que j'ai pu glaner sur le forum. Herculanum, Ajaccio, les bus pour Olympie etc...
Il n'y a que pour Ephèse que je prendrai celle du bateau si elle est en français car le descriptif est en anglais sur internet. Izmir Ephèse ça fait une trotte, j'y suis dejà allée et je ne m'en ressens pas de le faire toute seule.
En tout cas, merci beaucoup de ces renseignements.
Bonne soirée.
Bonjour Frédérique, , Je ferai la croisière Odyssée CDF le mois prochain. Vous avez versé la "provision" de 200 euros en espèces. Que se passe-t-il si vous n'utilisez pas la totalité de la somme ? Le solde est-il restitué en espèces à la fin de la croisière ? A-t-on réellement le choix de la somme à déposer comme je l'ai lu sur un autre message ? D'avance merci de votre réponse. Bien cordialement, Anne
Bonjour Frédérique, , Je ferai la croisière Odyssée CDF le mois prochain. Vous avez versé la "provision" de 200 euros en espèces. Que se passe-t-il si vous n'utilisez pas la totalité de la somme ? Le solde est-il restitué en espèces à la fin de la croisière ? A-t-on réellement le choix de la somme à déposer comme je l'ai lu sur un autre message ? D'avance merci de votre réponse. Bien cordialement, Anne
Bonjour pour avoir fait cette croisière au mois de mai et qui reste un super souvenir vous pouvez sans problème faire enregistrer votre carte bleue à l embarquement il n y a aucun souci si vous faites des achats la facture sera glissée sous votre porte de cabine le dernier soir si vous avez un problème il suffit de se rendre à la réception pour les excursions je vous conseille de les faire par vous meme vous avez des petits trains touristiques ainsi que des bus découverts il n y a que pour Olympie que j'avais réservé un taxi le monsieur s'appelle Andréas et très gentil sur internet vous faite taxi olympie et vous aurez tous les renseignements vous allez à Ephese bizarre au mois de mais nous n avons pas fait la turquie a votre disposition pour tous renseignements
Bon voyage vous allez vous régaler nous nous sommes prets à repartir
orchidée6627
Bonjour Christine,
Merci pour votre message qui me rassure, je l'avoue. Je viens de lire des tas de commentaires sur le bateau Horizon, allant du meilleur au pire (bateau vieillissant, insalubre...). Nous ferons les visites par nous-mêmes, bien plus enrichissant que de passer des heures en bus pour un tarif assez élevé.
C'est notre première croisière, j'espère en revenir enchantée.
Merci encore pour votre retour.
Anne
nous c'était le Zénith aussi notre première croisière ainsi que nos amis nous avons adoré vous avez des personnes qui ne sont jamais contentes tout se passera bien
orchidée6627
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Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
Thanks! !
Thanks! !
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
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NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
We’re taking a cruise in February departing from Miami with stops in Jamaica, Colombia, Panama, Costa Rica, Honduras, and Belize.
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I’m looking for advice on which excursions to pick for this cruise. Thanks!
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Hi,
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Hello,
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
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1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
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Thanks a million for your replies! Marie
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
Hi there,
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
Has anyone here ever done an excursion with privatetunisia.com?
Is it any good?
https://privatetunisia.com/fr/excursions/croisiere-carthage-sidi-bou-said
Hello,
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
hi everyone!
are there other cruise formats besides the coastal express to see the northern lights in Norway in winter?
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone! 😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
Hi everyone,
I’m doing some research to find our dream cruise for next year and just came across this site that offers absolutely incredible packages!
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
We're considering a Danube cruise that stops in Bucharest.
Are there any travelers currently on the river, which is at its lowest level?
Hi there,
I’m taking a cruise on the Costa Pacifica in December—what should I expect in terms of rough seas?
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!











