Original post
quelqu'un a t-il des remarques à faire sur cette compagnie, j'ai remarqué que c'est les meilleurs tarifs pour bamako.
merci
claire
claire
Compagnie Afriqiyah
by Clairecasav
This discussion is in French, the community’s main language.
J'ai volé avec eux en novembre dernier sur Khartoum. Je l'avais également choisie pour le prix. J'ai deux reproches à faire à son sujet.
1) Il n'a jamais été fait mention lors de la réservation puis de l'achat du billet qu'une très grande majorité des vols opérés le sont par d'autres compagnies qu'Afriqiyah. J'ai eu un vol avec Lotus Air et trois avec Nouvelair.
Même s'il en est fait mention en tout petit sur la feuille d'instruction pour les procédures de secours. C'est quand même peu. Si je peux comprendre qu'avec son très grand développement, elle n'a pas une flotte suffisante et doit dès lors affréter des avions d’autres compagnies, il serait bon d'en être informé avant.
2) Si le transit par Tripoli se passe mal (Par exemple, le retour sur Tripoli de l'A320 qui reliait Tripoli à Khartoum pour problème technique le 6/11/06), les informations sont inexistantes et je mets au défi quiconque de savoir, parmi tous les sbires croisés à l'aéroport, qui représente Afriqiyah (ou la compagnie sous-traitante). De même, aucune facilité pour obtenir le visa de transit (vol annulé et nécessité de sortir de l'enceinte pour aller à l'hôtel) et en définitive, une improvisation totale pour trouver un hôtel (car il n'y a rien de prévu au cas où !). Je ne dis pas le " pataquès " pour avoir une chambre et le cinéma pour obtenir les infos le lendemain (afin de ne pas rater la navette qui vous ramène à l’aéroport)
Au retour le 2/12/06, à nouveau pas d’infos quand on va finalement devoir changer d’appareil juste avant le décollage. Les seules infos obtenues le seront par le commandant de bord mais une fois embarqué dans le second avion.
A part cela, les avions sont entretenus et les équipages prévenants mais le transit par Tripoli est digne de celui de Moscou. C’est à dire (potentiellement) épique…
Bon voyage…
Michel
merci beaucoup, surtout que le vol paris/bamako se fait en transitant par tripoli, je vais donc réfléchir...
claire
Je dois quand même préciser que les vols pour l'Afrique de l'Ouest (où il y a de nombreux occidentaux) m'ont semblés mieux préparés.
Sur mon vol du 6 novembre pour Khartoum, j'étais le seul occidental et nous n'étions que deux non-soudanais...
Nous avons décollés (pour 30 minutes aller, 30 retour) les derniers et l'accueil (...) au retour était "jovial" (...)
Je précise que le transit peut-être délicat mais dans la majorité des cas, il se passe très bien...
Cela fait partie du voyage...
Du moins en Afrique.
Bon vol
Michel
Petite précisison tous les A320 opérés actuellement par Afriqiyah (ceux aux couleurs Afriqiyah bien sur) sont des appareils Nouvelair
Bon voyage et surtout voyagez zen!
Michel France (85)
Afriqiyah Airways : Grogne de passagers sans bagages
jeudi 21 décembre 2006.
La compagnie de voyage Afriqiyah fait face à une grogne de certains de ses passagers depuis le 18 décembre 2006. Ces passagers sont en colère parce qu’il n’ont pas leurs bagages depuis leur arrivée à Ouagadougou.
L’heure n’était pas à la joie lorsque nous arrivions à la représentation de Afriqiyah hier 20 décembre 2006 dans la matinée. Le mécontentement était total. Une centaine de passagers (deux vols confondus) sont révoltés contre cette compagnie qui n’a pu faire suivre leurs bagages. "C’est la même histoire", lance un d’eux qui avance vers nous et explique : "On est là depuis lundi, sans bagages. La compagnie nous a rassurés que nos bagages arrivaient mardi. Au jour indiqué, nous sommes repartis à l’aéroport et on nous renvoie encore à mercredi. Nous sommes là pour manifester pacifiquement".
La compagnie est traitée de tous les noms.
A l’intérieur de l’agence, un passager visiblement particulier venant des Etats-Unis est assis bien sagement. Mais il médite sur son sort. Il a ses produits pharmaceutiques dans les bagages restés à Tripoli. Quand viendront-ils pour qu’il se soigne ? Un autre passager burkinabè en provenance de Genève est plus qu’anxieux : "Je viens pour me marier ce samedi 23 décembre. Toutes mes affaires pour le mariage (veste...) y sont. Qu’est-ce que je vais faire puisque je ne sais pas quand est-ce la compagnie va amener mes bagages". Et ce photographe professionnel qui a atterri à Ouaga pour 4 jours juste pour faire des images du Faso et repartir ? Il est simplement malheureux parce que son matériel est resté à Tripoli alors qu’il repart du Burkina ce vendredi, c’est-à-dire demain.
Pour d’autres, il sont malheureux parce que les cadeaux de Noël sont hypothéqués. En plus de tout cela, et du retard qu’a causé le vol, les passagers déplorent le manque de communication des responsables de la compagnie et "le manque de respect" de ces derniers.
Nous évoluons dans un des bureaux de la compagnie où deux délégués des passagers et des responsables de Afriqiyah étaient en négociations sous le regard et l’attention du commissaire de l’aéroport, M. Somda. Le Directeur commercial de Afriqiyah à Ouaga qui a bien voulu nous recevoir parle d’indemnisation : 50 dollars par passager et par personne. A notre sortie du bureau, l’Américaine Amicha s’interroge : "C’est quoi 50 dollars ?" pour finalement réveiller ses inquiétudes : "On a peur de retourner avec cette compagnie parce qu’on atterrit à Paris pour une connexion qui va nous amener aux USA. On a peur de vivre la même situation à Paris, ce qui nous exposerait au risque de rater notre correspondance".
Au cours des échanges avec le directeur commercial Pradeep, on pouvait lire tous les regrets sur son visage, mais aussi son doute sur l’arrivée de tous les bagages hier soir car a-t-il confié : "Au cas où tout n’arrive pas ce soir, le reste arrivera demain". En attendant, la colère des passagers était toujours perceptible. Avec une seule interrogation : "A quand la fin de ce calvaire ?", pour emprunter les propos d’un des leurs.
Explications croisées
Philippe Lemoal (passager venant des Caraïbes) : Le problème de cette compagnie est à un niveau. Les gens viennent à Afriqiyah parce qu’elle offre beaucoup de poids. Je crois que c’est la seule compagnie qui autorise 47 kg de franchise. Certains s’autorisent beaucoup d’excédent. J’ai même vu une dame qui a enregistré près de 200kg. Elle avait 4 valises de 40 kg chacune. L’avion ne peut pas décoller avec de tels poids avec les passagers. Je vis aux Caraïbes. J’ai vu le même problème avec un avion qui s’est écrasé. Bilan : 47 morts. Au Venezuela où l’avion est moins cher, les gens partent les valises vides et les ramènent bien pleines.
La compagnie a accepté cela et l’avion s’est écrasé et cela a fait beaucoup de morts. Je pense que Afriqiyah doit limiter les excédents de bagages. J’ai vu un jeune qui avait inscrit sur ses bagages : "Attention : très lourd". C’est un problème. Il faut que Afriqiyah le résolve. Je suis là, je ne peux pas bouger parce que je devais continuer à Banfora. Il faut qu’à l’avenir cette compagnie change de méthode. C’est bien d’offrir beaucoup de kilos, mais il y a aussi l’aspect sécuritaire. C’est dommage car c’est une compagnie qui a beaucoup de qualités.
Pradeep Kishnani (Directeur commercial de Afriqiyah) : "Le cargo est un peu petit. Cela a fait qu’on n’a pu transporter tous les bagages. On a rassuré les passagers que les bagages viendront pour qu’on ait la paix avec eux. La compagnie va leur payer une indemnité de 50 dollars par jour et par passager (ndlr ; environ 20 000 F CFA). Ces indemnités prennent en compte le logement et la restauration. C’est le règlement de la compagnie.
Le maximum des bagages va arriver ce soir (ndlr, le 20 décembre). Au cas où tout n’arrive pas ce soir, le reste va arriver demain (ndlr, le 21 décembre). Cette situation arrive à toutes les compagnies. On peut laisser les bagages mais on ne peut pas laisser les passagers qui peuvent être confrontés à des problèmes de visa à Tripoli. C’est pourquoi on a opté d’amener les passagers et payer les indemnités à ceux dont les bagages ne sont pas arrivés.
Par Alexandre Le Grand ROUAMBA
Le Pays
Forum de l'article • > Afriqiyah Airways : Grogne de passagers sans bagages 28 décembre 2006, par SEA CETTE COMPAGNIE RISQUE DE METTRA LA BURKINA FASO EN DEUIL NATIONAL ALORS J’APPELLE TOUTES LES FORCES SENSIBLES DE BIEN VOULOIR PRENDRE LEURS PRECAUTIONS AFIN QUE CETTE COMPAGNIE QUITTE LE SOL BURKINABE ET JE DEMANDE A TOUT LES VOYAGEURS DE NE PLUS PRENDRE CETTE COMPAGNIE CAR NOUS SOMMES TOUS EN DANGER DE MORT.C’EST UNE COMPAGNIE BANABANA ALORS MEFIANCE.LE GOUVERNEMENT DOIT PRENDRE SES DISPOSITIONS SINON...................................... Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages - IL FAUT DISCIPLINER AFRIQIYAH 25 décembre 2006 J’ai aussi voyagé une fois avec cette compagnie. Entre Paris et Tripoli on ne peut pas dire de mauvais : avion très propre, service impécable. Mais le trajet Tripoli Ouaga, c’est de la merde : des retards longs et inexpliqués, des agents de la compagnie très gonflés, manque de respects aux blacks que nous sommes. Je pense qu’il faut en effet qu’ils doivent se conformer aux règles élementaires des compagnies aériennes ou quitter le sol burkinabé ; sinon nous allons pleurer un jour parce que nous avons perdu nos siens. JE DECOMMANDE URGEMMENT DE BOYCOITTER CETTE COMPAGNIE. Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par nassara
Le 26 juin de cette année je suis arrivé à Ouaga avec un groupe de 27 personnes. Deux (2) personnes n’ont pas trouvé leur bagage, même après une semaine les valises n’étaient pas retrouvées. Après le retour en Hollande on a porté plaintes chez le bureau de Afriqiyah ; nous avons reçu plusieurs réponses : les valises étaient à Tripoli ; les valises étaient à Bruxelles ; les valises étaient à Amsterdam ; on ne pouvait pas trouver les valises. Jusque maintenant les deux valises sont disparues, les deux victimes n’ont eu un sou.
Nassara, Pays Bas Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par NABA je suis en chine, mais les 60% des cliens D’AFRIQIYAH on toujour plaides pour leur bagages a l’heur ou je vous ecris d’autre n’on toujour pas leur bagages. ce qui deprolable la compagnie veux les rembourse par kg. c’est de la merde ? > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par ERIC Tu a parfaitement raison.Cette compagnie est une grosse merde pour le developpement de notre commerce.Je reve que EMIRATES ou ETHIOPIAN viennent dans mon pays pour que ces compagnies aeriennes qui ne peuvent meme pas service un sandwich sur leor vol ou donner de l’eau a leur passager. AFRIQIYAH en complicite avec les autorites aeroportuaire Lybien volent les sacs contenant des appareil electronique en provenance de l’Asie. TAKE CARE
• > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par eva J’ai emprunté cette "compagnie" en 2004 pour me rendre au burkina faso et je me suis jurée que ce serait la 1ère et la dernière fois. retards inexcusables, absences d’informations...le flou total.
? > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006 Afriqyah, Ce nom m’évoque la désorganisation, l’irresponsabilité. En 2004, cette compagnie m’a fait perdre mes bagages et elle m’a fait marcher à ouaga plus d’un mois asns retrouver mes bagages que je chiffre à plus de 800 euros. J’ai fini par mettre une croix là dessus et depuis, quand j’ai l’occasion je déconseille à quiconque veut emprunter cette compagnie d’y renoncer. Quand on ne peut pas gerer les bagages des gens, je crois que même leur sécurité est en danger. Même avec un billet cadeau, je refuse de voyager avec cette compagnie qui est pour moi le comble de l’irresponsabilité. J’attends de qsavoir ce qu’il sera de leurs promesses face à la situation présente, mais je suis prêt à mettre mon doigt au feu que beaucoup de passagers resteront déçus. Tant qu’ à faire, il vaut mieux se préparer à une procédure de longue haleine si non même à un procès contre ces messieurs et dames d’Affriqyah qui foutent le bordel à Ouaga. Un burkinabé déçu de cette compagnie
L’heure n’était pas à la joie lorsque nous arrivions à la représentation de Afriqiyah hier 20 décembre 2006 dans la matinée. Le mécontentement était total. Une centaine de passagers (deux vols confondus) sont révoltés contre cette compagnie qui n’a pu faire suivre leurs bagages. "C’est la même histoire", lance un d’eux qui avance vers nous et explique : "On est là depuis lundi, sans bagages. La compagnie nous a rassurés que nos bagages arrivaient mardi. Au jour indiqué, nous sommes repartis à l’aéroport et on nous renvoie encore à mercredi. Nous sommes là pour manifester pacifiquement".
La compagnie est traitée de tous les noms.
A l’intérieur de l’agence, un passager visiblement particulier venant des Etats-Unis est assis bien sagement. Mais il médite sur son sort. Il a ses produits pharmaceutiques dans les bagages restés à Tripoli. Quand viendront-ils pour qu’il se soigne ? Un autre passager burkinabè en provenance de Genève est plus qu’anxieux : "Je viens pour me marier ce samedi 23 décembre. Toutes mes affaires pour le mariage (veste...) y sont. Qu’est-ce que je vais faire puisque je ne sais pas quand est-ce la compagnie va amener mes bagages". Et ce photographe professionnel qui a atterri à Ouaga pour 4 jours juste pour faire des images du Faso et repartir ? Il est simplement malheureux parce que son matériel est resté à Tripoli alors qu’il repart du Burkina ce vendredi, c’est-à-dire demain.
Pour d’autres, il sont malheureux parce que les cadeaux de Noël sont hypothéqués. En plus de tout cela, et du retard qu’a causé le vol, les passagers déplorent le manque de communication des responsables de la compagnie et "le manque de respect" de ces derniers.
Nous évoluons dans un des bureaux de la compagnie où deux délégués des passagers et des responsables de Afriqiyah étaient en négociations sous le regard et l’attention du commissaire de l’aéroport, M. Somda. Le Directeur commercial de Afriqiyah à Ouaga qui a bien voulu nous recevoir parle d’indemnisation : 50 dollars par passager et par personne. A notre sortie du bureau, l’Américaine Amicha s’interroge : "C’est quoi 50 dollars ?" pour finalement réveiller ses inquiétudes : "On a peur de retourner avec cette compagnie parce qu’on atterrit à Paris pour une connexion qui va nous amener aux USA. On a peur de vivre la même situation à Paris, ce qui nous exposerait au risque de rater notre correspondance".
Au cours des échanges avec le directeur commercial Pradeep, on pouvait lire tous les regrets sur son visage, mais aussi son doute sur l’arrivée de tous les bagages hier soir car a-t-il confié : "Au cas où tout n’arrive pas ce soir, le reste arrivera demain". En attendant, la colère des passagers était toujours perceptible. Avec une seule interrogation : "A quand la fin de ce calvaire ?", pour emprunter les propos d’un des leurs.
Explications croisées
Philippe Lemoal (passager venant des Caraïbes) : Le problème de cette compagnie est à un niveau. Les gens viennent à Afriqiyah parce qu’elle offre beaucoup de poids. Je crois que c’est la seule compagnie qui autorise 47 kg de franchise. Certains s’autorisent beaucoup d’excédent. J’ai même vu une dame qui a enregistré près de 200kg. Elle avait 4 valises de 40 kg chacune. L’avion ne peut pas décoller avec de tels poids avec les passagers. Je vis aux Caraïbes. J’ai vu le même problème avec un avion qui s’est écrasé. Bilan : 47 morts. Au Venezuela où l’avion est moins cher, les gens partent les valises vides et les ramènent bien pleines.
La compagnie a accepté cela et l’avion s’est écrasé et cela a fait beaucoup de morts. Je pense que Afriqiyah doit limiter les excédents de bagages. J’ai vu un jeune qui avait inscrit sur ses bagages : "Attention : très lourd". C’est un problème. Il faut que Afriqiyah le résolve. Je suis là, je ne peux pas bouger parce que je devais continuer à Banfora. Il faut qu’à l’avenir cette compagnie change de méthode. C’est bien d’offrir beaucoup de kilos, mais il y a aussi l’aspect sécuritaire. C’est dommage car c’est une compagnie qui a beaucoup de qualités.
Pradeep Kishnani (Directeur commercial de Afriqiyah) : "Le cargo est un peu petit. Cela a fait qu’on n’a pu transporter tous les bagages. On a rassuré les passagers que les bagages viendront pour qu’on ait la paix avec eux. La compagnie va leur payer une indemnité de 50 dollars par jour et par passager (ndlr ; environ 20 000 F CFA). Ces indemnités prennent en compte le logement et la restauration. C’est le règlement de la compagnie.
Le maximum des bagages va arriver ce soir (ndlr, le 20 décembre). Au cas où tout n’arrive pas ce soir, le reste va arriver demain (ndlr, le 21 décembre). Cette situation arrive à toutes les compagnies. On peut laisser les bagages mais on ne peut pas laisser les passagers qui peuvent être confrontés à des problèmes de visa à Tripoli. C’est pourquoi on a opté d’amener les passagers et payer les indemnités à ceux dont les bagages ne sont pas arrivés.
Par Alexandre Le Grand ROUAMBA
Le Pays
Forum de l'article • > Afriqiyah Airways : Grogne de passagers sans bagages 28 décembre 2006, par SEA CETTE COMPAGNIE RISQUE DE METTRA LA BURKINA FASO EN DEUIL NATIONAL ALORS J’APPELLE TOUTES LES FORCES SENSIBLES DE BIEN VOULOIR PRENDRE LEURS PRECAUTIONS AFIN QUE CETTE COMPAGNIE QUITTE LE SOL BURKINABE ET JE DEMANDE A TOUT LES VOYAGEURS DE NE PLUS PRENDRE CETTE COMPAGNIE CAR NOUS SOMMES TOUS EN DANGER DE MORT.C’EST UNE COMPAGNIE BANABANA ALORS MEFIANCE.LE GOUVERNEMENT DOIT PRENDRE SES DISPOSITIONS SINON...................................... Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages - IL FAUT DISCIPLINER AFRIQIYAH 25 décembre 2006 J’ai aussi voyagé une fois avec cette compagnie. Entre Paris et Tripoli on ne peut pas dire de mauvais : avion très propre, service impécable. Mais le trajet Tripoli Ouaga, c’est de la merde : des retards longs et inexpliqués, des agents de la compagnie très gonflés, manque de respects aux blacks que nous sommes. Je pense qu’il faut en effet qu’ils doivent se conformer aux règles élementaires des compagnies aériennes ou quitter le sol burkinabé ; sinon nous allons pleurer un jour parce que nous avons perdu nos siens. JE DECOMMANDE URGEMMENT DE BOYCOITTER CETTE COMPAGNIE. Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par nassara
Le 26 juin de cette année je suis arrivé à Ouaga avec un groupe de 27 personnes. Deux (2) personnes n’ont pas trouvé leur bagage, même après une semaine les valises n’étaient pas retrouvées. Après le retour en Hollande on a porté plaintes chez le bureau de Afriqiyah ; nous avons reçu plusieurs réponses : les valises étaient à Tripoli ; les valises étaient à Bruxelles ; les valises étaient à Amsterdam ; on ne pouvait pas trouver les valises. Jusque maintenant les deux valises sont disparues, les deux victimes n’ont eu un sou.
Nassara, Pays Bas Répondre à ce message • > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par NABA je suis en chine, mais les 60% des cliens D’AFRIQIYAH on toujour plaides pour leur bagages a l’heur ou je vous ecris d’autre n’on toujour pas leur bagages. ce qui deprolable la compagnie veux les rembourse par kg. c’est de la merde ? > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par ERIC Tu a parfaitement raison.Cette compagnie est une grosse merde pour le developpement de notre commerce.Je reve que EMIRATES ou ETHIOPIAN viennent dans mon pays pour que ces compagnies aeriennes qui ne peuvent meme pas service un sandwich sur leor vol ou donner de l’eau a leur passager. AFRIQIYAH en complicite avec les autorites aeroportuaire Lybien volent les sacs contenant des appareil electronique en provenance de l’Asie. TAKE CARE
• > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006, par eva J’ai emprunté cette "compagnie" en 2004 pour me rendre au burkina faso et je me suis jurée que ce serait la 1ère et la dernière fois. retards inexcusables, absences d’informations...le flou total.
? > Afriqiyah Airways : Grogne de passagers sans bagages 21 décembre 2006 Afriqyah, Ce nom m’évoque la désorganisation, l’irresponsabilité. En 2004, cette compagnie m’a fait perdre mes bagages et elle m’a fait marcher à ouaga plus d’un mois asns retrouver mes bagages que je chiffre à plus de 800 euros. J’ai fini par mettre une croix là dessus et depuis, quand j’ai l’occasion je déconseille à quiconque veut emprunter cette compagnie d’y renoncer. Quand on ne peut pas gerer les bagages des gens, je crois que même leur sécurité est en danger. Même avec un billet cadeau, je refuse de voyager avec cette compagnie qui est pour moi le comble de l’irresponsabilité. J’attends de qsavoir ce qu’il sera de leurs promesses face à la situation présente, mais je suis prêt à mettre mon doigt au feu que beaucoup de passagers resteront déçus. Tant qu’ à faire, il vaut mieux se préparer à une procédure de longue haleine si non même à un procès contre ces messieurs et dames d’Affriqyah qui foutent le bordel à Ouaga. Un burkinabé déçu de cette compagnie
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Hello,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:
...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:
...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
Hi everyone,
I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways.
Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper).
What do you think?
Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink?
Thanks for your advice!!
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Hi,
We just received an email from Volotea saying our flight time has changed (by more than 2 hours).
The email states "you can request a free date change."
If I change the date, will the flight price stay the same as the original price, or will I have to pay the difference?
Specifically: Our flight on the 7th is 46.25 €, and the one on the 8th is 92.51 €. If we switch to the 8th, how much will we pay?
When I request the date change to the 8th, it says "No additional fees."
Thanks and have a great day! 🙂
Hi everyone,
We’re going on a Nile cruise.
My question:
We’re taking off from Brussels Airport to land in Cairo.
Then we have to catch a second flight to Luxor.
How does that work—do we pick up our luggage, do we have to exit and then re-enter the airport?
Thanks for your help, tips, and advice, etc.…