Thanks! !
Croisièrenet.com
by Vroni
This discussion is in French, the community’s main language.
Nous avons payé 3643 euros...pour moi qui suis assistante maternelle et qui garde 1 enfant (par choix) cela correspond à 6/7 mois de salaire.....😕
j'espère de tout coeur que vous aller être au moins remboursée. c'est un scandale cette affaire. de l'abus de confiance.
avec toutes vos preuves en main, vous allez vous battre et je souhaite que vous puissiez récupérer votre argent.
avec toutes vos preuves en main, vous allez vous battre et je souhaite que vous puissiez récupérer votre argent.
C'est du fou*** de la gueule, ils ne veulent vraiment pas prendre leurs responsabilité.
Martine et Jean-Guy
2000-2007 Camping tout les ans-Visite du Saguenay, Québec, Laurentides et Gatineau
oct 2010 première croisière Msc Poesia Québec-Fort Lauderdale
De plus MSC est complètement injoignable par téléphone....on ne le trouve pas...je peux vous dire que si j'avais été sur Paris j'aurai été à leur bureau immédiatement.....
Changement de toute dernière minute....ils nous on trouvé des vos pour vendredi et nous partons........maintenant c'est la course contre la montre pour arriver à Paris....
croisièrenet a su répondre favorablement à notre demande....
On ne sait plus où donner de la tête......
merci à tous pour vos renseignements....
Je suis super content pour vous !!! enfin vous allez faire votre croisière !!!
Vous avez dit qu'ils vous ont trouvé un vol est-ce qu'ils vous ont fait payé en plus? J'espère que non !!!
Je dois vous dire que j'ai déjà effectué plusieurs croisières avec eux et honnêtement je n'ai jamais eu de problème et je pense que vous êtes tombé sur une personne qui connaît mal sur boulot. L'essentiel c'est que vous avez trouvé une solution.
Dès votre retour faites nous un petit compte rendu
Bonne croisière
Alfred
Vous avez dit qu'ils vous ont trouvé un vol est-ce qu'ils vous ont fait payé en plus? J'espère que non !!!
Je dois vous dire que j'ai déjà effectué plusieurs croisières avec eux et honnêtement je n'ai jamais eu de problème et je pense que vous êtes tombé sur une personne qui connaît mal sur boulot. L'essentiel c'est que vous avez trouvé une solution.
Dès votre retour faites nous un petit compte rendu
Bonne croisière
Alfred
Non pas de supplément.....hourraaaa
bonjour,
c'est super😏😏😏 ;cette croisière, après ces péripéties va être très appréciée
bonnes vacances
Dany
"J'ai décidé d'être heureux, c'est bon pour la santé" Voltaire
"ce qu'on te reproche, cultive-le, c'est toi"
mon blog http://pimlico40.over-blog.com
Bonsoir,
Vous voyez, en insistant vraiment, en trouvant la faille, on obtient des arrangements commerciaux ! 🙂 Bon voyage,
Michel
Vous voyez, en insistant vraiment, en trouvant la faille, on obtient des arrangements commerciaux ! 🙂 Bon voyage,
Michel
wahoooo !! c'est une super méga nouvelle ça !!!
quel soulagement pour vous j'imagine !!
profitez bien de vos vacances et ramenez nous pleins de belles photos !!😉
Sophie
MSC Splendida (octobre 2010) - MSC Armonia (avril 2013) - MSC Splendida encore ! (novembre 2016) et bien d'autres à venir !
MSC Splendida (octobre 2010) - MSC Armonia (avril 2013) - MSC Splendida encore ! (novembre 2016) et bien d'autres à venir !
Bonjour
Je suis content pour vous et souhaite de tout coeur une magnifique croisière .
Je me rends compte de l'importance de ce forum. Bonne réaction de croisièrenet, je les avais éliminé , je revois ma position .
super bonne nouvelle. comme quoi, ou l'agence ou MSC a senti que vous alliez aller loin. et comme par hasard des places se libèrent...
mais ne cherchons pas à comprendre. l'essentiel est que vous partiez pour un repos bien mérité après tout ces soucis. vous allez encore mieux apprécier.
je suis content pour vous. bonne croisière. 🙂
mais ne cherchons pas à comprendre. l'essentiel est que vous partiez pour un repos bien mérité après tout ces soucis. vous allez encore mieux apprécier.
je suis content pour vous. bonne croisière. 🙂
😉je suis trés comptant pour vous
je vous souhaite une trés agréable croisière.
@+
@+
Membre GOLD PEARL Costa Croisières - Membre PLATINUM Royal Caribean - Membre BLACK MSC - NCL EPIC - 2020 MSC SPLENDIDA Ecosse Irlande - MSC SEAVIEW Méditerranée - MSC LIRICA - 2021 - MSC SEASIDE Atlantique- MSC LIRICA Israël
Bonjour Vroni,
Je suis ravie que vous ayez pu obtenir satisfaction, profitez bien de cette croisière si durement méritée😉
Une autre personne comme vous en ce moment galère avec cette agence j'espère qu'elle obtiendra aussi satisfaction
Je suis ravie que vous ayez pu obtenir satisfaction, profitez bien de cette croisière si durement méritée😉
Une autre personne comme vous en ce moment galère avec cette agence j'espère qu'elle obtiendra aussi satisfaction
desbell83
A qui etes vous adresser et comment?
Moi aussi j' ai un probleme avec MSC je leur ai envoyer une lettre aujourd'hui
a PARIS et j'espere avoir un autre voyage car on a pas pu embarquer a cause
d' une erreur d' une conseillere de QCNS
MERCI
Bonjour Landaismaga,
Le problème ne semble pas être MSC mais l'agence de croisières, car MSc ne vend jamais directement ses produits mais toujours par l'intermédiaire d'une agence.
Mais déjà informer MSC des problémes rencontres avec cette agence et vous n'êtes pas la seule peut les inciter à faire un geste et a intervenir auprès de cette agence ou même ne plus leur confier la vente de leurs croisières.
bon courage - bien cordialement
Le problème ne semble pas être MSC mais l'agence de croisières, car MSc ne vend jamais directement ses produits mais toujours par l'intermédiaire d'une agence.
Mais déjà informer MSC des problémes rencontres avec cette agence et vous n'êtes pas la seule peut les inciter à faire un geste et a intervenir auprès de cette agence ou même ne plus leur confier la vente de leurs croisières.
bon courage - bien cordialement
desbell83
le manque de professionalisme et de compétence de certains est quand même abberrant.
c'est malheureux de rester sur le quai pour avoir reçue une info erronée.
c'est malheureux de rester sur le quai pour avoir reçue une info erronée.
Très bonne croisière Vroni 😄 profitez bien de ce séjour vous devez en avoir besoin.
comme quoi il ne faut jamais s'avouer vaincu 😉
comme quoi il ne faut jamais s'avouer vaincu 😉
desbell83
Tout à fait Bruno en plus les carnets de voyage qui arrivent une fois que les passagers sont partis 🙁 pour rejoindre leur port d'embarquement
Je ne comprends pas non plus que l'agence n'ait pas fait remplir les formulaires comportant les renseignements porté sur les CI à leur retourner signés par l'acheteur car la ils se seraient rendu compte qu'il n'y avait pour les enfants que le livret de famille, et que tout se soit limité a une conversation téléphonique 🙁
Je ne comprends pas non plus que l'agence n'ait pas fait remplir les formulaires comportant les renseignements porté sur les CI à leur retourner signés par l'acheteur car la ils se seraient rendu compte qu'il n'y avait pour les enfants que le livret de famille, et que tout se soit limité a une conversation téléphonique 🙁
desbell83
Coucou MC il me semble que Vroni est partie au moment des vacances de Toussaint et donc doit être revenue depuis longtemps 🤪🤪
Norvégian Gém NCL, Horizon CDF, musica MSC, Allure of the seas RCI, sérénade of the seas RCI, Symphony of the seas RCI, Régal PRINCESS, Fantasia MSC, seaside MSC, explorer of the seas RCI
pour les carnets de voyage (je parle des vrais carnets reçus par la poste ou transporteur) je n'y comprend rien.
une fois on nous dis que l'on ne les reçoit plus
une fois on les reçoit à la maison tranquilement
une fois ils arrivent à l'embarquement (j'ai vu ca à venise dernièrement)
une fois on les a dans la cabine (ma soeur a connu ca sur le sinfonia en aout)
ce dépend de qui ? des agences ? de la compagnie de croisières vendeuse ?
une fois on nous dis que l'on ne les reçoit plus
une fois on les reçoit à la maison tranquilement
une fois ils arrivent à l'embarquement (j'ai vu ca à venise dernièrement)
une fois on les a dans la cabine (ma soeur a connu ca sur le sinfonia en aout)
ce dépend de qui ? des agences ? de la compagnie de croisières vendeuse ?
Bonsoir Barriaux,
Oups j'ai voulu transmettre le lien a Landais et suis retombée sur ces anciens messages qui sont parus durant ma croisiere du 3 au 11/11.
Merci d'avoir rectifié et trsè bonne soiree 😄
Oups j'ai voulu transmettre le lien a Landais et suis retombée sur ces anciens messages qui sont parus durant ma croisiere du 3 au 11/11.
Merci d'avoir rectifié et trsè bonne soiree 😄
desbell83
Même chose pour nous Bruno, pour notre départ a bord du Fantasia on a recu le carnet de voyage par internet à imprimer et en arrivant à Genes on va sans doute nous remettre le carnet avec les etiquettes,
si bien qu'a Nice nos valises sont sans etiquettes et qu'il faut lorsqu'elles sont descendues du car aller mettre les etiquettes dessus afin qu'ils puissent les embarquer.
Une fois nous avons recu le carnet par UPS, une autre fois l'agence qui était à Toulon nous a demandé d'aller retirer le carnet, j'ai l'impression que ca dépend peut etre de l'accord entre l'agence et la compagnie de croisières car dans tous les cas c'etait avec MSC mais procédés differents car agences differentes. Nous n'étions pas encore chez Azur Croisières.
Bonne soirée à demain
Une fois nous avons recu le carnet par UPS, une autre fois l'agence qui était à Toulon nous a demandé d'aller retirer le carnet, j'ai l'impression que ca dépend peut etre de l'accord entre l'agence et la compagnie de croisières car dans tous les cas c'etait avec MSC mais procédés differents car agences differentes. Nous n'étions pas encore chez Azur Croisières.
Bonne soirée à demain
desbell83
et chez azur ? ca marche comment ? ma soeur à réservée 2 croisières chez eux et la 1ere fois, le carnet était dans la cabine et on leur a donné des étiquettes à l'embarquement et la seconde (départ la semaine prochaine) azur ne leur à rien envoyé.
il me semble qu'azur n'envoie pas de carnets de voyages autre que par mail.
il me semble qu'azur n'envoie pas de carnets de voyages autre que par mail.
Hello tous,
Pour ma croisière de juillet dernier sur le Luminosa avec mes fils (deux suites presque voisines) j'ai reçu :
- pour nous le livret de croisière traditionnel avec ses étiquette plastifiées à découper.
- pour les enfants le livret sous forme e-mail avec les étiquettes (qu'il esy préférable d'imprimer sur du papier plastifié et alors elles sont très solide, contrairement à ce quo'n pourrait penser)
Même armateur, même agence.. va comprendre... L'Agence m'a dit qu'elle comprenait pas non plus.. 🙂
Pour ma croisière de juillet dernier sur le Luminosa avec mes fils (deux suites presque voisines) j'ai reçu :
- pour nous le livret de croisière traditionnel avec ses étiquette plastifiées à découper.
- pour les enfants le livret sous forme e-mail avec les étiquettes (qu'il esy préférable d'imprimer sur du papier plastifié et alors elles sont très solide, contrairement à ce quo'n pourrait penser)
Même armateur, même agence.. va comprendre... L'Agence m'a dit qu'elle comprenait pas non plus.. 🙂
Coucou Bruno,
J'ai tout recu par mail à notre retour le 11 Novembre c'etait déja dans ma boite mail, plus qu'a imprimer le tout et sans doute les etiquettes nous serons remises soit au Car à Nice (une hotesse MSC parfois est la pour donner les carnets) soit a notre arrivée a Gênes les valises sont alors descendues du car nous devons les repérer pour mettre nos étiquettes et nous allons a l'enregistrement les valises sont alors prises par le personnel et nous les retrouvons ensuite derrière la porte de notre cabine si nous n'y sommes pas soit dans la cabine si nous sommes présents.
J'ai tout recu par mail à notre retour le 11 Novembre c'etait déja dans ma boite mail, plus qu'a imprimer le tout et sans doute les etiquettes nous serons remises soit au Car à Nice (une hotesse MSC parfois est la pour donner les carnets) soit a notre arrivée a Gênes les valises sont alors descendues du car nous devons les repérer pour mettre nos étiquettes et nous allons a l'enregistrement les valises sont alors prises par le personnel et nous les retrouvons ensuite derrière la porte de notre cabine si nous n'y sommes pas soit dans la cabine si nous sommes présents.
desbell83
moi aussi j'ai à me plaindre de CROISIERENET pour publicité mensongère pour la croisière PAPEETE/SYDNEY de mars 2014
je suis très deçue et très en colère contre CROISIERENET.COM !!! non seulement ils font des erreurs, mais essayent de vous faire prendre des vessies pour des lanternes pour couvrir leurs fautes ! aucune excuses ! rien !
Bonjour,
Vous n'êtes pas la seule ..
http://voyageforum.com/...8;search_string=qcns
http://voyageforum.com/...1;search_string=qcns
http://voyageforum.com/...3;search_string=qcns
http://voyageforum.com/...4;search_string=qcns
Cordialement
EH BIEN...en effet..y'en a des mécontents !....heureusement ( si on peut dire )après des jours et heures de discussions , tant au téléphone que par mail , je suis arrivée à obtenir mon remboursement d'acompte qu'ils voulaient à tout prix, transférer sur une cabine vue mer, alors que j'avais choisis balcon ....et écoutez bien car ça s'invente pas : la cabine était d'un confort inférieur mais je devais payer un supplément à mon acompte !
Vous n'êtes pas la seule ..
http://voyageforum.com/...8;search_string=qcns
http://voyageforum.com/...1;search_string=qcns
http://voyageforum.com/...3;search_string=qcns
http://voyageforum.com/...4;search_string=qcns
Cordialement
EH BIEN...en effet..y'en a des mécontents !....heureusement ( si on peut dire )après des jours et heures de discussions , tant au téléphone que par mail , je suis arrivée à obtenir mon remboursement d'acompte qu'ils voulaient à tout prix, transférer sur une cabine vue mer, alors que j'avais choisis balcon ....et écoutez bien car ça s'invente pas : la cabine était d'un confort inférieur mais je devais payer un supplément à mon acompte !
Bonsoir,
Moi aussi, très mauvaise expérience avec mes 2 dernières réservations chez eux. Choix de la cabine et des vols non respectés pour l'avant dernière et dossier de voyage incomplet, prestations prévues et payées que j'ai du repayer pour la dernière.
Une fois les paiements effectués, pas la peine d'essayer de joindre vos correspondants si aimables et prévenants avant la réservation.....😠, ils sont aux abonnés absents.
Et pour récupérer votre dû, il vaut mieux avoir une protection juridique efficace.
Bref, je ne comprends pas trop ce qui se passe chez eux car il y deux ans, j'étais plutôt content de leurs prestations.
Tant pis pour eux, je passerai désormais par une agence de voyage classique.
Moi aussi, très mauvaise expérience avec mes 2 dernières réservations chez eux. Choix de la cabine et des vols non respectés pour l'avant dernière et dossier de voyage incomplet, prestations prévues et payées que j'ai du repayer pour la dernière.
Une fois les paiements effectués, pas la peine d'essayer de joindre vos correspondants si aimables et prévenants avant la réservation.....😠, ils sont aux abonnés absents.
Et pour récupérer votre dû, il vaut mieux avoir une protection juridique efficace.
Bref, je ne comprends pas trop ce qui se passe chez eux car il y deux ans, j'étais plutôt content de leurs prestations.
Tant pis pour eux, je passerai désormais par une agence de voyage classique.
bonsoir,
CROISIERENET A EVITER ABSOLUMENT Publicite mensongère, inscrits aux abonnés absents, je confirme mon mail du 8/12/2009
Cordialement
CROISIERENET A EVITER ABSOLUMENT Publicite mensongère, inscrits aux abonnés absents, je confirme mon mail du 8/12/2009
Cordialement
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Hi,
We’ll be visiting Barcelona for the first time on our upcoming cruise.
I was wondering if it’s better to book a taxi in advance to get from the train station to the cruise terminal, since there’ll be four of us. Are there enough taxis around that we won’t have to wait too long?
For the return trip, same question—are there enough taxis, since we have a flight to catch? Though I doubt we’ll know in advance which terminal we’ll dock at.
I came across this site below—has anyone heard of it?
https://taxibarcelona.taxi/fr/
Thanks! !
Thanks! !
hi there
Here’s the cruise schedule for 2026.
It’s a great way to get ideas and maybe even meet up with other members.
2 essential rules:
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) never "quote" the calendar when replying—this’ll avoid any confusion 2) follow the format below DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry!PLEASE respect the templates! COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE STRUGGLING DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF CRUISES 2026: JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi there,
We’re taking a cruise in February departing from Miami with stops in Jamaica, Colombia, Panama, Costa Rica, Honduras, and Belize.
I’m looking for advice on which excursions to pick for this cruise. Thanks!
I’m looking for advice on which excursions to pick for this cruise. Thanks!
Hi everyone, we're going on a week-long cruise and I have a question: can we travel by train and on a cruise with small refrigerated injectable syringes?
Do we need to complete any formalities?
And how should we store them?
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Hi,
Thanks for sharing the sites to discover.
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Hello,
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
I'm considering a cruise on the Hurtigruten Coastal Express from Bergen to Kirkenes and back to Bergen over 11 days in mid-March 2027. Has anyone already done this trip? I think it’s a great way to discover the Norwegian coast with the chance to see magnificent northern lights, but isn’t the trip a bit *too* long? There are about thirty stops, but most last only a few minutes, with just one daily stop of over 2 hours, which gives a quick glimpse of a few towns but doesn’t allow for a full excursion. Is the supplement for an outside cabin with a porthole (800 € for 2!) really worth it? It’s more pleasant than an inside cabin, but do you spend enough time in your cabin to make the most of it? Thanks for sharing your thoughts on this journey. Best regards.
Hi there,
Here’s the 2027 cruise schedule.
It’s a great way to get ideas and maybe even meet up with other members!
2 essential rules:
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
1) Never "quote" the schedule when replying—this avoids any confusion. 2) Follow this format: DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / /
REMINDER Despite my requests, few people follow the requested format. Cruises that stray too far from it won’t be listed anymore—sorry about that. IMPORTANT Please respect the templates! PLEASE COPY AND PASTE THE FORMAT BELOW AND REPLACE WITH YOUR DETAILS IF YOU’RE HAVING TROUBLE DD/MM - username / SHIP IN CAPS / number of days / cruise title / departure port DON’T FORGET THE SPACES between the / / It takes time to fix mistakes, so THANKS TO EVERYONE for your help!
YOUR TURN 😉
NUMBER OF 2027 CRUISES: 1 JANUARY 14/01 - poupou10 / AZAMARA JOURNEY / 74 days / South America Tour / Miami FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Hi everyone! I’m used to sailing on a sailboat with two or three people—it’s amazing. But I’d love to try the experience of a cruise. Just to clarify, I’ll be going alone. My first question: are there other solo travelers on these cruises, or is it mostly couples and families?
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
For a first cruise, I’d prefer a short one (maximum 8 days). Do those exist? And on the smallest boat possible. I live in Marseille, so a departure from Marseille would work, but I’m open to other ports too. If you have a cruise line to recommend and a destination you’ve enjoyed, or if you’ve had a great experience on a more intimate-sized ship, I’d love to hear about it!
Thanks a million for your replies! Marie
Hi there,
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
We’re looking for a group of people available to share an excursion to the Trollstigen (Trolls’ Road). We’ve contacted a local provider who’s offering us the following rates: - 6,325 NOK for 4 people - 6,874 NOK for 5 to 8 people
Don’t hesitate to get in touch if you’d like to discuss! Happy planning to everyone! !
Has anyone here ever done an excursion with privatetunisia.com?
Is it any good?
https://privatetunisia.com/fr/excursions/croisiere-carthage-sidi-bou-said
Hello,
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We just returned from a cruise from 08/13/26 to 08/20/26 on the MSC ORCHESTRA with stops in Tarragona, Valencia, Livorno, Civitavecchia, Genoa, and back to Marseille. The ship was fully booked. Deck chairs were already occupied by beach towels early in the morning, and there were only 1 or 2 people in the pools... However, on the day the Italians disembarked, there were very few towels on the deck chairs. We found the Italians less talkative.
We had a balcony cabin on deck 9, starboard side. The cabin was spacious, but the sofa was facing the desk, making it a pain to watch TV (neck strain guaranteed). So, we changed the sofa’s orientation to face the TV (we put it back in place on disembarkation day). There were 325 French speakers on board, and a lot of staff from Mauritius, which made communication easier.
No annoying announcements about bingo, etc.—a nice change from COSTA.
For dinner, we were at the first sitting at 7:45 PM, at a table for 6. On the first night, we were two "gray-haired" couples at the table. The second night, two young women joined us but asked to change tables after seeing us... The show for our dinner time was at 10:15 PM and ended around 11:00 PM. We found that a bit late for us. The shows were varied and of good quality. The restaurant menus offered plenty of choices, but at the buffet at lunchtime, there were a lot of dishes with quite a few carbs. Afternoon tea from 4:30 PM to 5:30 PM included some great pastries, among other things.
We had an issue with the air conditioning and bad odors in the cabin one afternoon. I reported the problem to the reception, and staff along with our cabin steward came to check the cabin. The issue was resolved that same afternoon. Two days later, we were surprised to find a bag with items inside: 2 MSC mugs and 2 MSC thermos flasks that keep drinks hot or cold for 10 hours. It was a gift from customer service following the bad odors in our cabin. We weren’t expecting this at all and thanked MSC’s customer service.
For excursions, MSC always offers port-to-city-center transfers for 14 € per adult in Valencia and Tarragona, and 12 € per child. In Livorno, it was 10 € per adult and 7 € per child. In Civitavecchia, there was a shuttle to the train station for 6 €. On the MSC for Me app, there were "promotions" on certain excursions. We really enjoyed this cruise, but we couldn’t revisit some stops (Tarragona and Valencia) on our own because it was too hot. Great evening: Mum49
We're leaving on August 25th for a Danube cruise from Vienna to Bucharest. The travel agency refuses to postpone this cruise despite navigation changes due to the exceptional drought, which include bus transfers that don’t interest us.
Have you had any experiences with this that you’d like to share?
Hi there!
I’m going on a cruise with MSC on the World Europa this coming October.
Stops: Genoa, Naples, Messina, Malta.
Has anyone visited Mount Etna and Pompeii?
Could you share some tips for each of these stops?
I’d like to explore on my own without booking the ship’s excursions.
Thanks for your advice!
hi everyone!
are there other cruise formats besides the coastal express to see the northern lights in Norway in winter?
Just back from our first cruise on the Renaissance, and I’d like to share a few thoughts about life on board. Our feelings are mixed—we wanted a change after several MSC cruises, but the value for money on this repositioning cruise left us torn.
After taking advantage of successive promotions, we finally secured a well-located balcony cabin for 2600 € (almost 50% off the brochure rate). Given the amenities and the ship’s age, this now feels like the absolute maximum we’d pay for that period.
Overall, we were happy with our vacation on board, but a few details—when added up—left us with a somewhat mixed impression.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
The pros: - Ship size - Reasonable noise levels, except in the restaurants (aside from the covered pool area) - Spacious balcony cabin (20 + 5 m²) with plenty of storage and a bathtub with jets - Understated, tasteful decor - French language spoken on board - Friendly staff for the most part - 100% French-speaking clientele - Decent food with French dishes (even with an Indian chef) - Tables for two available (though the ship was full, so no changes possible) - Some high-quality shows, thanks to an excellent English-speaking troupe - Interesting lectures (especially on history and cetaceans)
The cons: - Unreliable air conditioning in common areas (you’d go from a freezing lounge to a hot one, as if the system only worked in certain spaces at certain times) - Aging ship with a few glitches (noises, AC, toilet flushes, lights) reported at reception (luckily, our only issue was the bathroom door not closing...) - Industrial, thawed-out bread and pastries (a letdown for a ship with a French image) - Limited fruit selection (often just apples and watermelon/melon) and not much variety in vegetables - Worn, sometimes stained restaurant towels
We’re not ruling out another cruise on the Renaissance—their itineraries are unique—but only at a very competitive price.
Hi everyone ...
We’re planning to do the 83-day Cunard cruise ...
departing from Southampton on January 10, 2027 aboard the Queen Anne ...
has anyone done it ... or have any info ... or tips ...
for example ... deck and cabin choices ... drink packages ... excursions ... etc.
... anything good to know about this ship???
Thanks everyone ...
Hi everyone! 😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
I discovered solo cruises last year, and it was a wonderful experience. Since then, I’ve decided to do one every year, usually between October and March, departing from Marseille or Le Havre.
I travel alone, but I enjoy sharing certain moments with other travelers: having meals together, attending shows, enjoying the evening entertainment, grabbing a drink, or going on a few excursions. Of course, everyone keeps their freedom—the goal is simply to have a good time in a friendly atmosphere.
For the end of this year, I don’t have a cruise planned yet. However, I’m already booked on the MSC Magnifica from October 29 to November 3, 2027, departing from Marseille with an itinerary to Spain and Italy.
If you often travel solo or if you’re on this cruise, I’d love to chat with you before departure. Looking forward to meeting you! 🚢😊
Hi everyone,
I’m doing some research to find our dream cruise for next year and just came across this site that offers absolutely incredible packages!
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
For example:
https://www.cruisemonks.com/ALL-CRUISE-OFFERS?AppID%3D%20UYC6JxBtzrZEs2vD35IKg%3D%3D%26latest_deals%3D866834
Has anyone heard of this site? Looking forward to your thoughts! Best, Stéfanie
We're considering a Danube cruise that stops in Bucharest.
Are there any travelers currently on the river, which is at its lowest level?
Hi there,
I’m taking a cruise on the Costa Pacifica in December—what should I expect in terms of rough seas?
contact me to get referred at MSC, for your first cruise or if you haven't traveled with MSC in over 5 years
Hello!
After a lot of hesitation between different cruise lines (Explora, Oceania, YC, HAL, NCL) and several destinations like Norway, Ireland, and Iceland,
I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


I finally chose NCL’s Star for Iceland. I had already looked at this itinerary when I went to Scotland in April with CFC, but it was really expensive. You should know that CFC often offers last-minute deals 45 days before departure (the point when you can no longer cancel or modify). So, I got a great opportunity and grabbed it. Departure is on August 23rd.


Hi everyone,
I’m staying in a suite on the Pacifica in October and I can’t find any details about the suite benefits beyond the elite restaurant, the butler, and the espresso machine.
What about breakfast and meals served free in the cabin, and the spa?
Costa’s been cutting back on perks for Gold members, and it seems like suites are next.
Thanks for your replies!
Hello,
We’re back from this cruise.
Boarding in Dunkirk: The doors opened around 12 PM. Since we were a bit early, I asked if my husband, who uses a walker, could wait inside instead of outside. I left him with the two suitcases and our two backpacks in the small hall while I parked the car in the reserved CFC parking lot for 10 € per day.
The shuttle that was supposed to take people from the parking lot to the model pavilion was supposed to arrive in 5 minutes, but after 15 minutes, nothing. After waiting 15 minutes, I saw a man walking and asked if I could follow him. In 15 minutes, we arrived, and still no sign of the shuttle—it must have passed us. Arrived at the model pavilion.
My husband had already checked in the suitcases with the help of a CFC staff member. The remaining formalities were completed quickly. We were on board by 12:15 PM. Headed to the buffet on deck 11 and waited in a lounge to access our cabin.
At 2 PM, we discovered our balcony cabin on deck 9 at the rear: spacious with a large balcony compared to MSC/COSTA.
Since we were at the rear, cabin 9202, there was always an issue with elevator number 4: "priority."
Elevator number 2 stops at deck 10... and elevator number 3 was often out of order, leaving only number 1 for those with mobility issues to reach the buffet, especially for people who struggle with stairs. Note: only one child on board and lots of "gray hair."
DAY 2: At sea. Lots of activities offered.
Day 3: GOTHENBURG (Sweden). Sunny, 19°C at 11 AM.
Excursion booked with CFC: Gothenburg and Haga for all.
Interesting visit with a great guide. The HAGA district, in our opinion, is full of cobblestones and nothing special, not suitable for people using a cane or wheelchair. Elevator number 3 was out of order again.
Day 4: Copenhagen. 15°C in the morning, showers in the afternoon.
We didn’t book an excursion since we’d already stopped here with CFC in 2025, and based on advice from this forum, we took the hop-on/hop-off bus right in front of the ship. I still went to see the Little Mermaid again.
No TV, but the elevator was fixed.
DAY 5: At sea. Still no TV.
DAY 6: GDANSK (Poland). 15°C, rain all day.
There’s a shuttle to get to the city center.
We took the excursion: Panorama of Gdansk.
The guide left us at the entrance of the city center for 45 minutes, telling us what to visit. Meet-up for the rest of the tour at 3 PM. The bus left at 3:15 PM to cover 10 km to see St. Mary’s Cathedral. We arrived at 4:16 PM... The guide said there are often traffic jams in that direction. We had 10 minutes on site before heading to see the lighthouse and the Westerplatte monument, where we also had 10 minutes.
Many of us wondered why we didn’t do the tour in the opposite direction since they knew there would be traffic...
I went to reception to complain about the organization. The staff member read me the program: we were supposed to start with the lighthouse, then go to the cathedral and stay for 30 minutes before heading to the center of Gdansk for a short guided walk with some free time to buy souvenirs, etc.
The guide did the complete opposite of what was planned and didn’t even give us a guided tour—just dropped us off in the city...
DAY 7: Bornholm Island (Denmark). 14°C, a few sunny spells.
We saw in the excursions that there was a walking tour of RØNNE. So, like many others, we explored on our own. There was a small orchestra welcoming us at the port and two people with city maps. We took the shuttle to leave the port—it ran every 15 minutes. The tourist office was next to the "shuttle bus." A pleasant visit at our own pace.
DAY 8: KIEL (Germany). 18–23°C, nice weather.
We took the "Kiel for all" excursion. Great guide and interesting visits.
The port is in the city, and in 10 minutes, we were in the city center by following a blue line on the ground from the port. Elevator 3 was stuck again... and the TV was back.
DAY 9: At sea. Elevator 3 works.
DAY 10: At sea. Elevator 3 is out of order again...
DAY 11: Disembarkation in Dunkirk.
Cabins had to be vacated by 7:30 AM. Buffet open until 9 AM.
Elevator number 1 was "reserved," leaving only number 2, which doesn’t go up to deck 11... a problem for people with mobility issues who had to cross the entire deck 11 and try to use one of the four working elevators at the front, which were crowded.
My opinion: Interesting stops.
The onboard staff were always welcoming, smiling, and mostly French-speaking.
Evening shows were better than in March/April 2025—better singers, dancers, and presenters, and the costumes were improved.
I liked the "magician" shows less.
There were three onboard lectures by a very cultured person, but they went off-topic and were too historical for my taste. I didn’t attend the other two; my husband went to the second but not the third.
For this cruise, there was a bridge theme, but we’re not players or interested.
We didn’t take a drink package on board—water, coffee, tea, and herbal teas were available.
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
We had a water leak in our cabin the night before disembarkation. We reported it, and after the technical staff came (with a translator who didn’t speak English), we were asked to leave the cabin for a while for repairs. We went to a lounge, and after 1.5 hours, I checked in at reception. The repair took longer than expected... we had to change cabins... not ideal the night before disembarkation. No balcony cabins were available, so we got an ocean-view cabin, 6075, with a bathtub (impossible for both of us to use). We packed our suitcases, took a shower in our cabin, and moved to the new one. Noise from chairs until 12:30 AM because the cabin was under a lounge, and constant ventilation noise in the hallway... sleep was hard to come by. Disembarkation: Well organized. We were helped with transporting the two suitcases and bags to the waiting room while I took the shuttle to get the car. Guylène
Hi there,
I'm looking at a cruise in the north.Which one do you think is more interesting? Thanks
Hello
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
We’re taking an MSC cruise in May, and after the Cinque Terre, we’ll be stopping in Naples. We’d like to know if it’s possible to walk out of the port quickly and reach a nice area of Naples on foot (we’re two older people). While we’re at it, I’ll ask the same question for Palermo, since we’ll be there the next day. Thanks for your replies.
hi,
I’m leaving Hamburg for Iceland at the end of July. The boat arrives in Reykjavik on Tuesday, August 4th at 8 AM, and I’d like to book a day trip like the Golden Circle or Secret Lagoon… The sites like GetYourGuide and others list departures at 8 AM. If you’ve used these sites with the MSC Preziosa, could you let me know how to go about it?
Thanks! 😉
allyMB007
Hi
Has anyone taken the CFC recently?
Thoughts?
Thanks
Thoughts?
Thanks
Hello everyone,
It’s with immense sadness that I learned this morning of the passing of our friend Nathalie (nadu). Many of us knew her through this forum, which she loved so much. She enjoyed reading your travel stories, joining discussions, sharing her cruise reviews, and offering valuable advice—always with kindness, gentleness, and discretion.
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
For me, Nathalie was so much more than just a cruise enthusiast. She was a friend, a deeply kind person who was always there to listen, despite the many health challenges she faced with tremendous courage. We corresponded regularly, and sometimes we had the chance to visit each other’s homes or attend the cruise show together with our respective husbands.
We shared a common dream: when we both retired, we had planned to finally go on a cruise together. Life had other plans, and that trip will forever remain a journey we never had the chance to take. That thought weighs heavily on my heart today.
I’ll remember her as a gentle, generous woman who was always ready to help others. Her presence on this forum will leave a huge void, just as her friendship has in my life.
I send my sincerest thoughts to her husband, her family, and all those who had the chance to know her.
Fair winds, Nathalie. I like to think you’re now sailing on an infinitely calm sea, under an eternally blue sky. You’ll remain in our thoughts and hearts every time we talk about cruises or set off on a new journey.
Rest in peace, Nathalie.
For those who’d like to send a message of comfort and sympathy to her husband, you can send me a PM, and I’ll pass it along. THANK YOU
Hello everyone,
So happy to be back on this Forum!
We’re heading off on another cruise—our 7th—after a 5-year break...
We’ll be leaving from Venice on April 26th with stops in Kotor, Mykonos, Santorini, and Ancona.
Could you help me plan the stops by sharing tips, tricks, and advice?
For those who already know me, you know we prefer not to take the cruise line’s excursions but instead organize everything ourselves.
Thanks in advance to everyone, and looking forward to chatting with you all!







