Discussions similar to: Arnaque vue mer garantie MSC
FR

233 similar discussions in English

Accommodation tips in Rajasthan
Hello everyone, We’re a couple heading off in mid-October for 7 weeks to explore Rajasthan independently, with an extension to Varanasi. We’re growing more skeptical about Booking.com reviews and would rather turn to fellow travelers for up-to-date recommendations on accommodations along our route. We’re looking for clean places—not necessarily luxurious—a good location preferably, and if there’s a special charm or character, even better. Budget-wise, up to 50 €, or more if needed. We’ve already gathered a few addresses from Solene and Aleph’s travel journals. Here are our stops—we’ve already got a place for the starred cities but are still open to suggestions: Delhi Airport* Alwar Bharatpur* Mathura Agra* Dholpur Karauli Dausa* Jaipur* Bundi* Kota Udaipur* Pushkar Jodhpur Barmer Jaisalmer Phalodi Bikaner Nawalgarh* Varanasi Central Delhi Thanks for sharing your tips and favorites!
Open
Feedback on two-week trip to Bangkok - Chiang Mai - Phuket
Hello, I’m heading to Thailand for two weeks at the end of February with my family. I went there 20 years ago. I’d love your thoughts on a relaxed two-week trip that lets me show my kids the joys of travel while also taking time to unwind (after all, it *is* vacation! :)) I’m planning to spend 2 days in Bangkok, then take the overnight train to Chiang Mai (so my kids can experience that) and stay for 2-3 nights. After that, I’ll fly to Phuket for a few nights, then head to Koh Lanta for a few days before returning to Phuket to make my way back to Bangkok for the last two days before departure. Tons of people travel for two weeks during this time—any recommendations? So far, I only have my round-trip flight ticket to Bangkok. Thanks in advance!
Open
Your tips and recommendations for a trip through southern Morocco
Hello VF friends! We’re planning to leave Marrakesh by rental car—this will be our second trip to Morocco. While we want to revisit some places, we also hope to explore new regions. Here’s the start of our itinerary, which could take 2 to 3 weeks. We don’t want to cover too many kilometers each day.

- Depart Marrakech for Essaouira, stopping to visit the Inzerki beehive. We’ll stay 3 nights in Essaouira to explore the city and the surrounding area. - Head toward Tamanar or that region for another 3 nights, exploring on a star-shaped route. We’d like to see the Paradise Valley and the coast. Not really keen on stopping in Agadir.

We’ve been to Tafraoute before, but I’d love to see some *greniers* (granaries) again, so we’re considering 1 or 2 nights there.

- Tiznit for 2 nights, making our way to Plage Blanche. - Guelmin and the Tighmert oasis for 2 nights. - Tata for 2 nights, visiting Akka Iguane and other villages.

After that, we’ll head east.

We’d love to hear about your experiences, great tips, and recommendations!

Thanks so much, and happy holidays!
Open
Facebook Travel Groups vs. Travel Forums
Hi there, I’m not quite sure how to introduce this topic...

Let’s just say that since Covid—and the shutdown of VF—Facebook travel groups have exploded, while travel forums (VF or Le Forum du Routard) are much less active than they used to be.

And that’s where I realize (maybe it’s just my impression) that the average traveler seems to need assistance with *every* little detail... When I look at the questions posted in travel groups on social media—oh my goodness, we’re really not in the same traveler universe. You might think I’m being harsh, even condescending toward the overwhelming majority of travelers, but at the end of the day, travel forums still inspire way more and are much more geared toward long-term travelers, those who set off on adventures, who have the traveler’s soul—rather than those asking what clothes to pack for Bogotá or whether the weather will be nice in Mexico from April 18 to 30...

I’m just noticing that travelers who have the time and love to improvise their trips are becoming really rare...

For a travel aficionado like me, it’s kind of sad to see such a demand for hand-holding... but I guess it fits with our times.

There, I said it!
Open
Halong Bay
What we commonly call "Halong Bay" is actually made up of three bays. From south to north:

- The small Lan Ha Bay, south and east of Cat Ba Island, inaccessible to large cruise junks because the channels aren’t deep enough for big boats—so it’s more intimate and, above all, cleaner;

- Halong Bay itself, north of Cat Ba, also very beautiful but crowded with tourists since it can accommodate large boats (up to 35 cabins), making it very dirty due to many Asian tourists—except for the Japanese—who throw everything into the water: cigarette butts, bags, empty cans, etc.; - The large Bai Tu Long Bay, north of Halong Bay, characterized by larger islands with beautiful beaches and fewer tourists since it ideally takes 3 days to explore all three bays. PRIORITIZE LAN HA BAY FOR 2 DAYS AND BAI TU LONG BAY FOR THREE. Some travelers want to visit the bay in just one day. Strongly discouraged ! In fact, you need to allow 7 to 8 hours for the round trip between Hanoi and the bay; adding boarding time, you’ll only spend a few hours on a boat and barely scratch the surface of the bay. Plus, one of the most magical moments of the cruise is waking up in the morning surrounded by limestone karsts. Two days/1 night on a junk is the minimum to enjoy the enchanting landscapes. AVOID cheap junks! There’s no secret: cheap = limited comfort, laughable food, and service that’s barely acceptable. Never forget this is a unique site in the world, so it’s worth visiting under the best conditions. Don’t confuse Halong Bay with the "terrestrial Halong Bay" in Ninh Binh (Tam Coc). The first is 110 km north of Hanoi, the second 100 km south, right in the Red River Delta. Both are magnificent, and it’s now possible to take a direct bus from one to the other. To visit the bays, you have two options: - Travel to Cat Ba Island or Halong City on your own and book a junk on-site. We don’t recommend this, as there are many issues—especially overcharging for foreign tourists in ground transport and shortened cruises, not to mention you don’t speak Vietnamese. You’ll end up paying at least the same price as through a Hanoi agency, likely more, since you’re at high risk of being ripped off. - Book an organized tour in Hanoi with a good agency. Given the complexity of traveling from Hanoi to Halong and renting a junk on-site, this is by far the easiest option, with countless possibilities—from private junks (more expensive but with huge advantages) to luxury, superior, and standard group junks. Benefits: with a good agency, you’ll have a hassle-free cruise with no scams, and everything is included in the price: round-trip transfers from your hotel to the boat, guide, junk, all meals, site entries, kayaking, etc.

When it comes to choosing a junk, there are also two options: A private junk is by far the best for many reasons: - You’re the only passengers on board - Smaller than group junks, a private junk can navigate channels inaccessible to large boats and stop at small beaches also off-limits to big vessels - Private junks can anchor wherever the captain chooses, so in a quiet little bay, whereas all large junks are required to spend the night in the same big bay by local police order - Better service and food Of course, these advantages come at a cost—but after all, Halong is a once-in-a-lifetime trip! For luxury private junks, I recommend Bhaya Cruises and Indochina Junks. For superior, one of the best is Oriental Sun (2 cabins/2 bathrooms), owned by the excellent agency Oriental Bridge Travel. Also excellent are the two Dai Duong junks—the 02 with 2 cabins and the 03 with 3.

Group junks range from Deluxe to Superior. Choose a medium-sized junk (8-12 cabins). Among the Deluxe, Bhaya Cruises and Indochina Junks are flawless. For Budget, the superior Swan, Cozy Boutique, and Ocean 7 are great.

Warning: While group junks can be booked once in Hanoi (except during peak season), private junks must be reserved well in advance, especially in high season.

To make your choice and booking easier, the best is to contact Oriental Bridge Travel, which, unlike other agencies that offer every junk imaginable (from the best to the worst), has carefully selected 2 or 3 in each category. Check their website and, in the menu, click all the "Halong" links from "Luxury Private Junks" to "Superior Group Junks."

TRANSPORT TO HALONG BAY

Cruise prices include round-trip transfers between Hanoi and Cat Ba City or Hon Gai. If you want to go to Halong on your own, there are three departure ports for cruises: Cat Ba Island (especially for Lan Ha Bay), Halong City/Bai Chay port (Lan Ha, Halong, and Bai Tu Long), and Cai Rong, which serves only Bai Tu Long Bay. From Hanoi: To Cat Ba, take the Hanoi-Haiphong bus and the Haiphong-Cat Ba speedboat (3-hour journey). This is the fastest option since the boat arrives directly in Cat Ba City. Buy a combined ticket for Hanoi-Haiphong + Haiphong-Cat Ba speedboat. For Halong City, there are frequent direct buses. From other cities: Direct buses from Haiphong or Cat Ba City to Ninh Binh and Sapa. WHERE TO STAY IN CAT BA? If you spend a night in Cat Ba (not essential), there are more and more hotels. Here are the ones I liked among those I’ve visited: 2-star: Cat Ba Dream Impeccable, with a large terrace overlooking Cat Ba Bay, and unbeatable prices: $15-20 for a single/double/twin, $30 for a large triple. The owner is a great cook. 3-star: Hung Long Harbour Brand new and spotless, overlooking Cat Ba Bay. Ask for rooms with a balcony (the suites have very large terraces). Great value for the quality! Single/double: Standard 65 $, Deluxe 80 $, Suite 100 $, extra person: 30 $ There are also several bungalow hotels on the beach: on Monkey Island (3 km from Cat Ba City), the Cat Ba Monkey Island Resort; another on a different island 5 km south of Cat Ba City, the Cat Ba Ocean Beach Resort; and a third, the Cat Ba Beach Resort. In the mountains inside the island, you can stay at the Cat Ba Suoi Goi Resort and the Cat Ba Whisper Bungalows. RESTAURANTS In Cat Ba City, I’ve tried quite a few restaurants—more bad than good. Two excellent floating restaurants in Cat Beo, especially the one on the left. WHAT TO DO? Beyond cruises, there are some interesting sites to visit on the island: · Visit the Cannon Fort: No one goes there, and everyone’s wrong! It’s not far, just behind Cat Ba City on Nui Ngoc Road, the street leading to Cat Beo. You climb to 177 m altitude at the top of a hill with a superb panoramic view of Halong and Lan An Bays. In 1942, the French installed an artillery fort with three 137 mm cannons controlling the passages in the bay; two remain, along with the casemates. It later became an anti-aircraft post during the Vietnam War. Unfortunately, the last time I went, the road was blocked. Still worth a try—great views from the climb. Entry: 50,000 dong, and it’s worth it! · The national park: It covers three-quarters of the island. You can simply stroll or go trekking, especially the 15 km to Viet Hai village. No animals in sight. Just before the park entrance, visit the Viet Hospital, a series of caves remarkably set up as a hospital during the Vietnam War (there was even a natural pool and a cinema room). · The beaches (Cat Cô): The three beautiful beaches in coves at the southern end of Cat Ba City’s esplanade are taken—the first by a children’s water park and the other two by a huge hotel complex.
Open
Do travel encounters matter to you?
Hi there,

My name’s Emilie, and my view of travel has changed. I used to travel just to tick off the "places and things to do/see" boxes. But lately, I’ve realized that encounters have become really important to me while traveling. In fact, the people I’ve met and what they’ve brought to my life are now my best travel memories. What do you think? Have you had a similar shift in perspective? Are you more interested in meeting people while traveling now?

To be totally honest, I’m training to become a travel planner (a trip organizer), and I was thinking of focusing on organizing trips that are more centered around encounters. So I’d love to know if this makes sense—if travelers are interested in this kind of experience. Just to be clear, I’m not selling anything; I just want to chat and hear your thoughts.

Have a lovely evening, everyone! :)
Open
5 days in Saint Petersburg in May 2019
Hello there!



Here’s the recap of a little week we spent as a couple in Saint Petersburg in early May 2019, just before the *annus horribilis* of Covid. Since then, there’s also been the war in Ukraine, which has made things quite complicated, but tourist stays in Russia are still possible (see the discussion thread for the post-2022 situation). Looking back, early May was a bit too soon in the season—the trees were just starting to bud, and the wind was pretty chilly. It’s better to go at the end of May to enjoy the gardens.

Below is our 5-day itinerary. I’d brought along the inevitable Lonely Planet and the Blue Guide to Saint Petersburg, just to get a basic understanding of the architecture of the buildings I’d be admiring. I’d prepared two complementary routes on G**gle Maps in advance to cover the essentials of the city center in two days. That left the other days completely free for the big highlights: the Hermitage Museum and Peterhof Palace. We tried to adapt based on the weather, visiting Peterhof and its gardens on what was *supposed* to be the nicest day. We’d saved the Hermitage for a day when the weather was really bad, but in the end, we had more or less the same weather every day (sunny but windy and chilly).

Itinerary:

Day 1: City center north of Nevsky Prospect, up to the fortress (Route 1 on the map) Day 2: Peterhof Day 3: City center south of Nevsky Prospect up to Mariinsky (Route 2) Day 4: Canal boat tour during the day + nighttime boat ride on the Neva Day 5: Hermitage

Evening activities:

On the 3rd day, we saw an opera at the Mariinsky I, On the 4th day, we saw a ballet at the Mariinsky II, then headed back to the embankments at half past midnight for a nighttime cruise on the Neva—magical!

Open
What is a travel journal?
I thought I knew the definition, but since VF reopened, I’ve been wondering—so if you could help me out, that’d be great! 🙂.

Thanks a lot!
Open
My Battle with Excess Weight (How I Lost 5 Kilos in 2 Days, by Bike)
New, seen on TV, you won't believe it. Click here.

During my recent trek, I found that my bike—and my luggage—were heavy. Until now, the weight of my gear hadn’t been an issue. Maybe I’m getting old, or maybe I just can’t handle the SNCF’s stairs anymore.

It hit me in Toulouse. A 3-minute stop turned into a 6-hour delay because of a fire that was hard to control between Toulouse and Montauban. Eventually, our train was canceled, and we were told to take another train that was also waiting for the same destination. It was my fourth train of the day. It was 9:30 PM, and I’d left at 9:30 AM that morning. Suddenly, exhaustion took over.

That’s when I met two bike-packers who, without hesitation, lifted their bikes with all their gear attached, carried them down the steps of the Corail train, and then down the stairs to the underground passage. They were young and fit (they smelled like warm sand), and I definitely wasn’t. It was in that scorching heat, struggling up and down all those stairs (Oh Toulouse, as Nougaro would say, may you be cursed for seven generations), that I decided to go on a diet.

It’s a diet anyone can do, it works, and it’s free. So I’m sharing it right away.

No need to exercise or restrict yourself. No, all you have to do is think and do some research. You need a chair, a table, a scale, a computer, and a spreadsheet. Make a list of everything you’ve brought and weigh it all. Set a goal based on the type of trek and your comfort level. Remove everything that doesn’t help you reach that goal.

My goal: - Trekking in France from May to September, in the plains or at most on a plateau like Mont Aubrac, where at 800 m altitude, it can drop to 10 °C at night even in the middle of summer.

- Sleeping in a tent on a good mattress in a sleeping bag (I’m not changing that). Someone suggested I could sleep under the stars on bubble wrap. No way, are you crazy?

- Not cooking. I buy lunch on the way in the morning and dinner on the way in the afternoon (I’m not changing that either). Someone suggested Ducasse delivers everywhere in France. Uh, have you been smoking lemon weed?

That’s how I lost 5 kg, going from 17.7 kg to 12.8 kg, including luggage but not food or water. But I also reduced the volume and quantity of my gear.

Here are the before photos:

https://photos.app.goo.gl/XDfKaoVvHFNxDXrq5

And after:

https://photos.app.goo.gl/STRVKaWuVcNVeCfS9

of my bike.

You can see that a duffel bag is gone, as well as the extra bags behind the panniers. I don’t even use the mesh pockets at the bottom of each pannier anymore. You can also see I’m still carrying my 1 kg U-lock. I know, it’s unforgivable. I’m on the verge of being banned.

So I might do another trek in September to validate my choices.

For the rear panniers, I can save between 1 and 1.5 kg depending on the solution: Arkel Dry-lites (28 L pair, 0.540 kg) or Vaude Aqua Light (38 L pair, 1.080 kg).

I also need to cut down on the tools I bring. I should be able to shave off about 0.5 kg.

And the bike? I’m thinking about it. Someone suggested the folding Savadeck Z2, which only weighs 10 kg. Carbon? Oh, don’t spread the word—it’s even more taboo than aluminum in some circles, and I won’t even mention the belt drive.
Open
Rajasthan: Incredible India?
Valérie (Alexval2) convinced me to publish this travel journal about our trip to Rajasthan, so here I go, sharing what will be my first travel journal! 🙂

But first, why India? This question has already been discussed on the forum. For me, I had these idealized images in mind: maharajahs, palaces, elephants, and friends who gave me glowing reviews. We’ve already been to Asia and wanted to do something different. We weren’t disappointed.

So, after spending what felt like hundreds of hours 😛 researching forums, blogs, and various guides, the Rajasthan region stood out as the perfect choice for a first discovery.

We managed to plan this itinerary, which is quite classic but structured around a must-see: the Pushkar Camel Fair. I’d read reviews and watched videos about it, all very enticing. We’ll see later how it turned out.



As usual, I had everything booked in advance because I don’t like wasting time looking for solutions once we’re there.

Our Air France flight arrived on time at 11:15 PM. We’d read the recommendations, and after collecting our luggage, we headed to the prepaid taxi booth. We got the receipt, and two charming guys took our suitcases to the taxi. When we arrived at the taxi, they asked for 500 INR for the porter service. Of course, I resisted, and with the driver’s help, we settled on 200 INR. Welcome to India.

We agreed with the friendly driver that he’d pick us up from the hotel (Ibis, great breakfast) for our flight to Jaisalmer. It was 2 AM, we collapsed into bed, but the night was short since we had to wake up at 5 AM.
Open
Scam with Pace Car Rental via Carwiz in Cape Town
Hi, Back from South Africa since 24/10/25, we’re having trouble getting our deposit back after renting a car at Cape Town Airport with Pace Car Rental through Carwiz! It’s still a sum over 1000 €!! Lots of email exchanges via WhatsApp where they send me the refund proof dated 25/11, but my bank can’t find any trace of it!! Just to clarify, the car was returned without a scratch, as they confirmed! Has anyone else run into this issue with this rental company, or others for that matter? And if it’s a scam, what are the possible courses of action? I’m hoping there are some… I was thinking of contacting our Consulate in Cape Town to see if they can help with the next steps or even intervene with this rental company! This kind of practice isn’t going to help boost tourism relations with South Africa!! Thanks for your feedback, Dan
Open
Scam at the first currency exchange desk upon arrival at Dakar Airport
hi everyone. I usually exchange money at a bank in the city in every country, but this time I was being picked up by my guide, so I did it as quickly as possible and didn’t check my receipt. I don’t remember the exact amount the cashier scammed me out of, but it was significant when I recounted everything later. Two hours later, when my guide still hadn’t shown up, I ran into the police—a kind woman I explained the situation to—but it was too late because the cashier had already been replaced. Be careful and don’t do what I did. Check everything in front of them because afterward, it’s too late 😅
Open
Amateur Travel Planner Scam: Hima Voyage
Hi everyone,

I want to share an experience that really knocked the wind out of me and I hope it won’t ruin my long-awaited trip to Japan.

I recently used the services of a travel planner, Hima Voyage, which I found on social media, to organize my family vacation in Japan.

Unfortunately, my experience was extremely disappointing and frustrating, marked by a blatant lack of professionalism.

The major problems appeared when I received the itinerary: the proposed route was completely illogical in relation to the accommodation locations, forcing us to make much longer daily trips than necessary, with duplicate days suggesting a poorly done copy-paste sent to others.

She didn’t take into account the high-traffic days for the places we wanted to visit at all.

No personalized or concrete tips or advice were provided. Most of her “recommendations” were generic copy-pastes you can find anywhere on social media.

Faced with such a lack of optimization and logic, I’m forced—with less than 4 months until the trip—to start from scratch and completely reorganize my trip myself. This service, sold as an organizational aid, turned into a huge waste of time and money (825 euros down the drain).

I feel scammed and deeply disappointed by this service. I strongly recommend being extremely cautious before entrusting your travel plans to any “travel planner” found on social media.
Open
Scam: Cathay Pacific Refuses to Comply with European Law
On February 19, 2025, we traveled on Cathay Pacific flight CX702, which was supposed to take us from Bangkok to Paris Charles de Gaulle, with a transfer via their Hong Kong hub.

The departure from Bangkok was scheduled for 7:15 PM, with an arrival in Hong Kong at 11:05 PM local time.

The layover was supposed to last 1 hour and 10 minutes, and we were due to take off for Paris on flight CX261 at 12:15 AM, with a scheduled arrival at CDG at 7:35 AM local time.

From Bangkok, flight CX702 took off over an hour late. The scraps of information provided didn’t give us any real idea of the reason for the delay or whether we’d make our connection in Hong Kong on flight CX261.

Then, on the plane, the CX702 crew couldn’t tell us anything about the connection or confirm that our luggage would be transferred to Paris (we were pretty worried, as our bags contained research materials and results).

Upon arrival in Hong Kong, we were immediately told—without any explanation—that we wouldn’t be taking flight CX261!

The staff then rushed us through the airport corridors, past Chinese police checks, after handing us two non-regulation flight tickets for CX289 to Frankfurt instead of Paris.

These tickets were scribbled in ballpoint pen, with a departure time that had already passed and no gate information.

The plane took off on February 20, 2025, well after the scheduled 12:15 AM departure. We landed in Frankfurt around 7:00 AM local time.

From there, after going through additional security checks and completely exhausted from the journey, we had to walk through Frankfurt Airport’s endless corridors—only to find out we’d been dropped off at the opposite end from the gate for flights to CDG.

Not to mention, when we reached gate A01, we were told we had to backtrack to gate A24. And as if that wasn’t enough after 15 hours of travel, the gate changed again without any announcement or email.

You’d think Cathay Pacific’s management would know how long these walks are...

In the end, we arrived at Paris CDG at 1:30 PM—six hours later than scheduled, with an extra layover in Frankfurt.

Discussion: Cathay Pacific informed us via email on February 19—while we were already in the air—that our connection had been canceled for "commercial and operational reasons."

Yet, the plane for flight CX289 was full of passengers, so there was no reason the original flight CX261 couldn’t have been delayed. We concluded we were victims of overbooking—without being told!

Especially since the rerouting to Frankfurt seemed well-rehearsed...

Regarding the overbooking, our tickets were flexible, and we paid an extra 220 € for that.

We should *never* have been overbooked!!!

I also want to let other travelers know that Cathay Pacific initially told us via email that our delayed arrival in Paris would be at 10:30 AM instead of 7:35 AM.

We immediately arranged for colleagues in Paris to pick us up at that time.

Except the arrival time was changed *again* to 1:30 PM. And by then, we couldn’t get home before the evening of February 21, with all the extra costs that entailed.

Back in Frankfurt, we were stuck waiting from 7:00 AM to 12:15 PM on some of the most uncomfortable seats, with no refreshments, snacks, or assistance—right in the middle of the constant flow of travelers heading for short- and medium-haul flights. The least they could’ve done was let us into the international lounge, which would’ve been far more suitable for exhausted, freezing travelers. Right?

On this point, European law states that if an airline fails in its obligations, passengers can claim full compensation for material and moral damages without a cap. Moral damages can also be compensated (CJEU, October 13, 2011, case C-83/10).

And whether Cathay Pacific’s management likes it or not, commercial or technical issues causing flight cancellations or delays *do not* count as "extraordinary circumstances" that would exempt the airline from liability (CJEU ruling, November 19, 2009).

Most importantly, due to the over 6-hour delay and the distance between the departure airport and CDG, we should have been compensated at least 600 € per passenger under European law (Article 7 of Regulation (EC) 261/2004).

But that’s not possible because Cathay Pacific refuses to comply with European legislation guaranteeing compensation for travelers affected by such delays.

To bypass passenger rights, Cathay Pacific evades responsibility by claiming that, as a Chinese company headquartered in Hong Kong, it isn’t bound by European laws.

Yet that doesn’t stop them from enjoying commercial advantages by operating a French subsidiary for passenger transport, registered in the trade register and based in Neuilly-sur-Seine.

So it *is* subject to European law!!!

Air travelers are thus victims of Cathay Pacific’s strategies to circumvent European law...

In our case, we had to endure the cancellation of our access to flight CX261, an imposed layover in Frankfurt, no minimal assistance during the 5-hour wait in Germany, a delay of over 6 hours upon arrival, and the costs of an extra day to get home.

And as if that weren’t enough, we also suffered moral and financial damages due to the airline’s blatant disregard for its customers!

The fact is, Cathay Pacific and its executives subjected us to these damages because of an overbooking policy hidden from customers. We weren’t informed of our rights, the reasons for the delay or rerouting, or given any assistance during the imposed layover. We weren’t even refunded the extra we paid for flexible tickets—what was the point of that when overbooking was clearly planned?

And on top of it all, they excluded us from European law, which would’ve allowed us to be compensated 600 € each for the delay—totaling 1,200 €.

We wrote three times by registered mail with acknowledgment of receipt to Cathay Pacific’s Group CEO, the France Regional Director, and the head of the French-registered subsidiary.

No response—except an email refusing to comply with European legislation!

Given this policy of circumventing European law and passenger protections, Cathay Pacific’s online and in-agency flight offers *must* clearly inform customers that in case of delays, cancellations, or rerouting, they won’t be compensated by the Chinese airline!!!
Open
Scam driver in Senegal
Hi everyone : WARNING!!!! driver-guide in SENEGAL I’m posting this just to warn you about this person: Jean Marie DIOUF Here’s his Facebook page: https://www.facebook.com/profile.php?id=61552651919372&sk=reviews He advertises himself as a cheap driver-guide at first, then raises the price but asks you to send a deposit for a so-called reservation of your dates. To gain your trust, he puts his so-called French wife on the phone with you. In the end, you won’t see your money again!!!! Please share this 😡
Open
Scam in Japan
Hello, I’m currently in Japan, in Osaka, and we just avoided a scam I wasn’t familiar with. We were in the tall tower in Tennoji when we were approached by two Japanese guys around 20 years old. One, speaking broken English, asked us to make a video for his friend who’s in the hospital. The scam involves distracting you to steal your phone or later asking for money for this so-called friend, while the other stays in the background and keeps an eye on our surroundings. We obviously refused, pretending we didn’t speak English, and they left. But after 10 minutes, they came back, this time translating with his phone. After looking it up online, they call this the "sick friend scam"—used to ask for money. I’ve been coming to Japan twice a year for 15 years and had never seen this before. Also, I’ve noticed some aggressive behavior from a few Japanese people toward tourists—shoving in stores, a 1000¥ fee for luggage when taking the train from the airport, and terrible service in some hotels. Japan plans to require an ETA (Electronic Travel Authorization) in 2025 for entry, which will need to be applied for and paid for online, along with a surveillance app. The exact date isn’t known yet, and Europe is protesting, considering reciprocity if necessary. Let’s see if this gets canceled, as the new prime minister seems to be backtracking.
Open
Scam by guides in Masoala Park
Hi everyone, although I’m still in love with Madagascar, I feel I must report the unacceptable behavior of some guides in Antalaha. I know I’m responsible—I obviously shouldn’t have paid in advance for a service at this price. As someone who usually travels on a budget, I treated myself to a fully guided experience for once. I was charged 1,500,000 ariary for a 4-day trek between Antalaha and Maroantsetra. In reality, it was a total scam: terrible logistics, a motorbike taxi that abandoned us along the way (I’m not sure if the guide arranged this just to squeeze out a bit more money), basic Malagasy bush meals—which I expected since I know the country well—but the hotels were absolutely disgusting: mouse droppings in the bed, no way to get a blanket, cigarette butts on the floor, and of course, no water. I had warned them that at 73 years old, I needed a bit of comfort and some consideration—that’s why I paid this price. In the end, to arrive a day early and get home faster, on the second day we walked from 5:30 AM to 4:30 PM with just a long siesta break at 1 PM. The park visit was nonexistent—I would’ve liked to see a lemur! Anyway, be especially wary of Sylvano. He’s apparently the head of the guides in Antalaha and organized this "charming" trip for me. He canceled the day before and sent his replacement, Théophile. This poor guy kept complaining that tourists were scarce. I didn’t tell him everything I was thinking when we parted ways—it would’ve taken too long. So, remember these two names: Sylvano and Théophile. The official rate is 800,000 ariary, and even that is way too much given the quality of the accommodations and food. I’ve marked the guides’ office location on Google Maps to deal with them directly, but it seems the mafia is well-organized here…
Open
Air Austral: scam or stupidity?
My request: We would like to modify our return flight booking scheduled for December 3 under reference: O__T. We’d like a flight that gets us to France no later than January 27, 2025, under the same conditions as our current ticket. Please let us know the options and any additional fees. (We paid 2,256 € for the round-trip Bordeaux/Tamatave tickets for 2 people.)

Air Austral’s response: We’ve managed to free up seats for January 22. (Same class.) The penalty and adjustment fee is 895 € per person. (That’s 1,790 € for 2.)

My response: Given the outrageous prices Air Austral is charging for a date change, we’re confirming our flight on December 3, 2024, for Tamatave/Bordeaux. Also, you can count on me to share this experience with Air Austral on various online forums. It’s absolutely shameful to offer a flight change for 1,790 € when buying new tickets would cost us 1,564 €. I think Air Austral’s pricing policy is going to interest a lot of people online, and I can assure you that you’ve just lost two customers who will give you some great publicity.

Despite a complaint, no reaction from Air Austral—they’re clearly in big trouble...
Open
Tahiti Dutyfree and the Rum Bottle Scam
Hi everyone,

I’d like to share the misadventure I had a few days ago when returning from French Polynesia.

It’s 10:30 PM on October 29, 2024. My wife and I just had an incredible trip and are about to face the gray skies of Paris again. We decide to buy two bottles of Mana'O rum as a souvenir from the Tahiti Dutyfree shop. The staff is charming, the price attractive, everything goes smoothly. They give us our products in a special customs bag—all good. Then my wife has a doubt: we’re transiting through the US, will the bottles make it through customs?

That’s when the trouble starts. I go back to the counter to confirm everything is in order and the products will pass through. They reassure me, explaining that with the special bag, there won’t be any issues. My wife checks customer reviews that say otherwise, so I go back. Again, they tell me there won’t be a problem and that they’ve never received complaints or negative feedback. After half an hour, I return, thinking I’d rather not take the risk. This time, they insist there won’t be a problem and even tell me that if US customs confiscate the bottles, they’ll refund me in full upon presenting the receipt and proof of confiscation: “contact us on Facebook, we’ll refund you.”

Ten hours later, I’m standing in front of a customs officer who opens the hermetically sealed bag and runs my bottles through some kind of obscure machine. Each bottle is tested three times—each fails. I’m not the only one; many other travelers have their bottles confiscated too. Without hesitation, I grab my phone and document the scene with the officer’s permission.

A few days later, I contact Tahiti Dutyfree, and they refuse to refund the products, claiming responsibility lies with US customs. A misleading response, since it would mean absolving themselves of the responsibility of selling products banned from entering the US to customers who are *required* to bring these purchases into the country.

For the record, it’s impossible that the management of this shop isn’t aware of the issue. They continue selling these items to customers, fully knowing they’ll end up in a trash bin at Seattle or Los Angeles airports.

I’d like to warn Tahiti Dutyfree customers and travelers who might want to bring back this kind of souvenir from French Polynesia, so my experience can help others avoid getting scammed.

If you’ve also been a victim of this, don’t hesitate to reply to this post :) My poor bottles that will end up alone

The official ICAO-STEB duty-free bag

The US customs officer who let me capture this sweet moment
Open
Ara Wakam Cabin in Guadeloupe: A Scam to Avoid!
If you're heading to Basse-Terre in Pointe-Noire, Guadeloupe, **do not** stay at Ara Wakam cabin. It looks tempting on Booking, but it’s a total **SCAM**. There aren’t two bedrooms as advertised—just a double bed in the living area and two single beds in the attic, where it’s **scorchingly hot** and the fan is **extremely noisy**. But the worst part? It’s **THE HOUSE OF MOSQUITOES**. No windows, shutters with gaps that don’t seal—nowhere to escape. The owner is dishonest, and the concierge is arrogant. We lost **800 €**.

Sophie Meret
Open
AirAsia baggage weight: planned scam?
On my flight from Chiang Rai (CEI) to Krabi (KBV) via Bangkok (DMK), I took two connecting flights: the first with Nok Air and the second with AirAsia, with a layover of about 1 hour and 10 minutes. Just enough time to grab my backpack and check in—basically a quick sprint through the airport... Everything went smoothly, but at DMK, the AirAsia flight was 30 minutes late... Once comfortably seated in the departure lounge, I checked my passport and boarding passes and realized Nok Air had weighed my checked backpack at 8 kg, but when it arrived at DMK, AirAsia had weighed it at 10 kg! So, my bag supposedly gained 2 kg after just 1 hour and 10 minutes of flight...??? 😮

Nok Air offers 15 kg of baggage for free, while AirAsia offers nothing—you have to buy 15 kg (300 baht) when purchasing your ticket or pay 900 baht at the counter for the same allowance. Excess baggage costs 400 baht per additional kg.

Low-cost airlines worldwide (and even major carriers) are eyeing baggage weight—having paid for it with Corsair before—but these "extra" 2 kg that magically appeared are still worth pointing out. My bag weighed 7.8 kg when leaving YUL (Air China), and it’s a 35L backpack that also weighed 8 kg on the way back.

So, be careful...

"😎😎"
Open
Car rental at SIXT Funchal: a scam
Outrageous and completely unacceptable experience with SIXT Funchal! JUNE 2026 During our trip to Madeira, we had pre-booked and prepaid a deposit online for a vehicle to pick up at the SIXT agency in Funchal via the "discovercar.com" website. Upon arrival, we were faced with an employee whose behavior was unacceptable, aggressive, disdainful, and completely contrary to what you’d expect from a hospitality professional. She outright refused to hand over the vehicle, claiming that my husband’s paper driving license wasn’t allowed under SIXT’s rules. The most shocking part is that the explanations given on the spot seemed dishonest and in bad faith. We’ve rented vehicles in several European Union countries with this same license without ever encountering any issues. If SIXT doesn’t accept paper licenses, this condition should have been clearly stated before booking—and especially before taking our money. We only discovered this so-called condition once we were there, after traveling and having already paid part of the rental. What followed was particularly painful: we had to return to the agency to get a refusal certificate. Fortunately, we had recorded the conversation, which allowed us to keep proof of the exchanges and push forward with our complaints. After many back-and-forths and three months of waiting, we finally got our money back thanks to discover.com’s customer service, who supported us in our efforts—otherwise, the SIXT agency would have continued to deny our visit, and we would have considered legal action. This situation is simply scandalous. When you arrive in Madeira for a vacation, you certainly don’t expect to be greeted with such aggression, disdain, and bad faith. We sincerely hope this person will no longer be in contact with customers, as her behavior was particularly shocking and seriously ruined our experience. We strongly advise against using the SIXT agency in Funchal. If you want to avoid bad surprises, conflicts, and a terrible customer experience, steer clear. For our part, SIXT Funchal: NEVER AGAIN!
Open
South Africa entry fees: new regulation or scam?
Hi there, I’m filling out my South Africa entry declaration and just found out it costs $53. We’ve traveled to South Africa regularly, the last trip was in 2024, and I’ve never paid anything to enter South African territory before. Is this a new measure, or am I on a dodgy site? Thanks for your replies! Christine
Open
Invitation for a VIP Trip to Turkey by Habitat VIP Travel – Scam or Legit?
Hi,

My mom received an invitation for a free stay (though of course it comes with visits to carpet shops, jewelry stores, and other boutiques). She bought a carpet in Turkey about 10 years ago, and it was that carpet shop in Istanbul that sent this invitation. The whole thing is organized by a travel agency called "Habitat VIP Travel." Has anyone here heard of this agency and their "commercial tourism" practices? I’m not against the idea in principle—I just want to make sure it’s legit and not dangerous (I really don’t want to get kidnapped with my nearly 90-year-old mom!). Thanks for your feedback
Open
Norwegian Cruise Line: a company to avoid
A scam from A to Z.

A scam from A to Z.

I just got off a 15-day cruise around Japan on the Norwegian Spirit. Never again!

Drink prices are exorbitant ($12 before tax for a beer, a 500ml bottle of water for $6.50 before tax!!!)

That’s $13 per liter of water before tax!!!!!

No entertainment at all.

Shows were really mediocre.

No dedicated space for kids.

Food was repetitive, way too salty, and just not good.

Port stops were too short, and some days at sea were way too long!

Time to disembark: over an hour, like in Korea (Icheon). On a 5-hour stop, that’s wasted time!!

Excursion prices ranged from $199 to $350 per person (for less than 6 hours on land!!!)

And to top it all off: after a case of food poisoning on board and a visit to the ship’s doctor (in the middle of the night due to feeling unwell and vomiting), we were charged $4,800 for medical exams!!

Yes, you read that right: $4,800!!!!!!

Just to clarify, the person was in consultation for about 2.5 hours... These fees were directly charged to our account since they force you to register a credit card at the start of the cruise!!

On top of that: service charges on board: $20 per person per day! That’s $1,680 before tax, of course!! We contested them, but they were still charged!!

Other unknown fees charged by mistake!! I had to open a dispute with my bank.

So go with MSC or Costa instead...

but avoid Norwegian—an unscrupulous company that takes advantage of vulnerable people.

Date of experience: August 10, 2025
Open
Beware of CheapTickets
Oh wow, what a scam!

With a name like that, I should’ve been suspicious of this online ticket-buying site! I booked a ticket on their site. I received an invoice and an online booking confirmation.

"Thank you for your online reservation. This confirmation also serves as your invoice. You will receive a second email within 24 hours containing your e-ticket."

12 hours later, I got this message:

"You booked a flight under reservation number 5TJ5HF on our website CheapTickets.be. Unfortunately, we must inform you that we cannot issue your ticket at the original price. After consulting the participating airlines, we were unable to find a solution to issue your ticket at the initial price. We can offer you an alternative that matches your request, which we have already reserved for you. The recalculated price is 161.33 €. (...) If we do not receive your confirmation by tomorrow at 9 AM, we will no longer be able to issue your ticket at the newly recalculated price and will have to cancel your reservation."

That’s nearly a 20% increase!

Is this even legal? What can I do about it?

I checked their site again—the ticket was still listed at the same price!

On top of that, calling their customer service costs 0.34 cents per minute. They keep you waiting for 20 minutes (that’s 6 €) before you get to speak to an advisor.

I’m devastated. I’ve never seen anything like this! Apparently, I’m not the only one: http://voyageforum.com/voyage/achat_billets_cheaptickets_D649310/

Are there others in the same situation? What can we do collectively?
Open
Modification insurance with Edreams
Supposedly modification insurance = big scam, let me explain:Hello,

I’ve been an Edreams customer for decades, spending tens of thousands of euros with them. For this latest trip, we knew our departure date but weren’t sure about the exact return date. So, we booked tickets supposedly "Modifiable sans frais" (fee-free modifiable).

We left on September 3rd, and a week before the initially booked return date, we finalized our schedule. I went to my booking to make the change. And then... I found out that if you’ve already taken your outbound flight, you can no longer modify the return flight!!!!!!!

Like most people, I didn’t read the long, complicated, and tedious fine print in the terms and conditions—which I later took the time to go through. Here’s an excerpt: "Flexible Name Guarantee Our Superflex fare includes a Flexible Name Guarantee that allows customers to change the full name of one of the passengers on their flight tickets. This contractual guarantee takes effect at the time of booking and expires 24 hours before the start of the trip, determined by the date and time of departure of the first flight included in the booking."

In short, I paid an extra 500 € for this insurance (for 4 tickets) that’s absolutely useless.

In my opinion, when I book a modifiable ticket, it’s PRECISELY BECAUSE I KNEW I’D NEED TO CHANGE MY DATE ONCE I ARRIVED AT MY DESTINATION.

But I learned that this insurance stops 24 hours before departure.

So, if you’re thinking of changing your return dates after you’ve already taken your outbound flight, well, this insurance won’t work—and they make sure not to clearly explain that to you.

So, dear EDREAMS, thank you for being my booking portal for 15 years. I’ve traveled all over the world (74 countries visited—who can top that?), spent a fortune on your site, and I’m saying "Adios". On top of that, I’ll take care of your online reputation since it’s my job (digital marketing).

Hasta la vista
Open
Avis-Budget car rental scam in Lithuania: any advice?
Hi, What tips can you give me for dealing with a car rental scam attempt in Lithuania?

In our case, it’s the Avis-Budget agency in Vilnius trying to scam us.

We rented a car at Vilnius Airport for 2 weeks on July 28, 2019, to return it in Tallinn on August 11. We brought it back on August 11 at the airport, in perfect condition, and with a full tank at the gas station right by Tallinn Airport.

On the parking lot, the receptionist’s booth was closed. So we had to leave the car in the lot and go to the counter inside the airport. The person at the counter told us their colleague had gone for lunch! But they refused to come out and do the inspection with us because they were alone at the counter. They told us we could leave and that everything was fine!!!!

Two days later, we got an email from Avis-Budget with two invoices saying the car was damaged—scratched on both sides—and charging us for a full tank of gas. That’s two bills totaling 800 €!!!! Coincidentally, the deposit was 900 €!

It’s clear this isn’t over!! Have any of you been through the same nightmare? How did you handle it? Thanks in advance!
Open
Bad Experience in Dali
Hi, July 2026: I’m writing to you from Dali. First, I got scammed on Booking—AI-retouched photos. No tourists at this hotel (Yishanju Designer Hotel), and the reality was horrible: dirty, with a disgusting breakfast. It’s better to use Trip.com here. Next, the old town was an infernal cacophony, packed with tourists who shoved past without a care. Some vendors harassed you to buy things. All the stalls sold the same cheap plastic junk or other uninteresting stuff. The beautiful scenery was ruined by vendors lining 100% of the alleys. Impossible to walk, crushing heat, nothing good to eat except fresh fruit. Horrible experience. Day 2: We went to Cangshan Mountain by cable car—the ride was short and nothing spectacular. We were at 2,600 m. My plan was to see Erhai Lake. Unfortunately, I followed the advice of an AI chatbot: take the boat at Langkan Dock. The Didi dropped us off in the nearest area, which was full of charming little alleys but packed with Chinese tourists. The three-wheeled yellow cabs zoomed through the narrow streets, forcing you to hug the walls, on top of the scooters and other pedestrians to deal with. Crossing the neighborhood was hellish and suffocating. Once out, we hit the "corniche," which was also packed with Chinese tourists. The lake’s edge was all pebbles, and everyone was standing around taking photos. I was with my 5-year-old son. I would’ve liked to sit down and let him play with stones by the water, but it was clear we didn’t belong. They were even shoving each other for a shot! There were no boats in sight. In short, we’d had enough, and there was nothing interesting there either. On the way back, we had to cross that maze again under the scorching sun. My son was braver than me—I even had a little dizzy spell from all the chaos. Add to that Dali’s altitude (2,200 m), so altitude insomnia, fatigue, and vulnerability during the day... The restaurants weren’t inviting—the staff served sticky rice in a little bucket. The dishes were wrapped, and you had to figure it out yourself. After that, they ignored you completely, even if you were the only tourist. On the 3rd day, it was time to leave for Shaxi. I hope to see beautiful villages. But honestly, I’m exhausted by this atmosphere where everything is complicated, communication is never smooth, noise is everywhere, and the behavior of some Chinese people is abusive... Silver lining: not a drop of rain in 4 days and blue skies.

I couldn’t visit the villages in southern Yunnan because of rain and storms there... But I was expecting to see a few more tourists.
Open

You might also like