Hi everyone,

I wanted to share my experience in case it helps others. I applied for an ESTA to travel to the United States, but unfortunately, it was denied because I checked a "Yes" box by mistake. I then tried contacting several numbers I found here on the forum for help or to find out how to reset my ESTA application, but most of them no longer work. One of the numbers I called wasn’t even assigned (it came from a 2015 discussion). I also tried reaching the U.S. Embassy in Paris, but they told me to apply for a visa instead.

If anyone knows the correct official number or procedure to reset a denied ESTA application, I’d really appreciate it. My departure is in 2 weeks, and I won’t have time to get a visa.

Thanks in advance for your help!

Numbers I’ve already contacted: 202-325-7171 202-325-8000 1-202-877-227-5511

Non-working number found on the forum: 00 1 2023443710

Hi everyone, I’m reaching out to the community with a quick question. I’m leaving for the United States soon and don’t have time to renew my passport. However, there are some pretty visible ink stains on the edges of the pages, but the page with my identity info is completely clean. Do you think I’ll be able to enter the United States without any issues? Thanks in advance for your replies! Have a great day!

hi I’ve got a flight planned for mid-November from Chennai, India, to Chiang Rai with AirAsia via Bangkok, obviously. My question is: where do I go through immigration—Bangkok or Chiang Rai? Thanks in advance, Christian

Hi everyone, For an Egypt e-visa application, they ask online: Country you’re traveling from Now, if you’re French but leaving from Italy, for example, what do you put? Has anyone been in this situation before? Thanks

Hi there,

My partner, our 8-year-old daughter, and I are going on vacation to Gex.

We’ve decided to spend one day in Switzerland and another in Italy. Will we need ID (national ID card or passport)? Do we also need ID for our daughter?

Thanks so much for your answers! 🙂

Hi there, I’m planning a three-month trip: my itinerary would be a flight from Paris to Hong Kong, then Hong Kong to Ho Chi Minh City, and later leaving from Lao Cai to enter China before flying back from Hong Kong.

If I exit the Hong Kong airport upon arrival to find a hotel (since my flight to Vietnam leaves the next morning), will I lose the benefit of the 90-day visa exemption? Especially since I plan to spend 3 days in Hong Kong before my return flight at the end of the trip?

Also, I’d like to know if the inbound flight to Vietnam will be enough to board and get a visa on arrival, or do I need to prove that I’ll exit the country after 45 days? Since I want to visit Sapa and cross into China by land via Lao Cai, do I also need to prove my departure from China, even though I already have a round-trip ticket from Paris to Hong Kong and back for three months?

hi

we’ve got a 16-hour layover at Shanghai Airport in March 2026—is it easy to leave and come back? Do we still need a visa? Or do we have to return to clear customs? Do we need to buy another ticket? Thanks for your help

Hi there,

I’m not sure what’s being said on the various European diplomatic sites, but on the Belgian one, they mention that an ESTA and/or visa aren’t a guarantee of entry. Immigration services have the final say—they could even ask to see your electronic devices like phones, tablets, or cameras. And there might be extra hassles for LGBTQIA+ travelers.

Hi there,

We’re planning to drive to Senegal by car. We’re a little nervous because it’ll be our first time making the trip with a car that isn’t ours. We’re doing the trip to deliver it to its owner. Has anyone here done this before? What documents will we need?

Thanks in advance for your tips!

Hi everyone, Have any travelers recently returned to Morocco via the border at Ceuta? If so, how is the crossing at Moroccan customs going right now? Are there any products bought in Ceuta that are banned from import into Morocco? Thanks for your replies! Hope you had a great holiday

Hi everyone,

As the owner of a Peugeot 404 in Algeria, I have the opportunity to renovate it in France. My question is whether, administratively, I’m allowed to take my car out in a rusty, worn state and bring it back in great condition—will customs, the technical service, or any other administration have an issue with that?

Thanks in advance for your feedback and insights. Have a great day

Hi there, I just got back to France and realized I don’t have a stamp in my French passport. Is it normal that at Suvarnabhumi Airport customs didn’t stamp my passport? I’m really worried because I have to go back in a month and I don’t know what to expect when I arrive at Thai customs. I’m afraid of the consequences, like a fine or worse—being blacklisted from entering Thailand. Has anyone else had this happen? And if it’s not normal, what can I do to avoid any problems?

Hi there,

Let me explain. I’m cutting it close for arriving around Chinese New Year in Guizhou. There are very few options to maximize (30 days) my stay—otherwise, it’s more like 25 days. I’ve found a "possibility," but for the return flight, the plane is scheduled at 12:50 AM, which is 50 minutes after midnight. So my question is: at what point am I considered "to have left China"? Is it when I clear customs or something else? Thanks.

Hi there,

We’re heading to Southeast Asia for several months as a family with two teens (10 and 13). The first country we’re visiting is Cambodia. I’m having an issue with the e-visa—it won’t accept any of the documents I’m attaching. I’ve validated all four e-visas and received the registration numbers, but when I check the application, it shows no attachments. I’ve tried multiple times in different formats (PDF, JPEG, PNG), whether compressed or not, but there’s always a red cross next to the documents.

Has anyone else run into this problem?

Thanks for your help—I’m losing patience, and our departure is in 15 DAYS 😕

Magos

Hello,

My partner and I are planning a trip to Thailand, Laos, and Japan. To do this, we’re thinking of booking a flight ticket from Paris to Bangkok, departing in January 2025 and returning in April 2025. During this period, we’d travel overland to Laos and fly to Japan from Thailand, then return to Thailand. What type of visa should we apply for at the Thai embassy? Thanks in advance. Best regards,

Hi there, we’re planning our trip to the North Cape this summer. We bought a new vehicle for it. Unfortunately, the registration document is still being processed, and the delay seems long—I don’t think I’ll have it in time for our departure... I have the transfer documents, insurance in my name, and all the supporting paperwork, but not the registration document. So my question is: does the ferry company require the registration document *mandatorily* when boarding in Denmark or not? Thanks for any insights...

Hi there, My departure is slowly approaching, and now that I’ve got my Russian visa sorted, I’m fine-tuning the rest of my trip to Tajikistan. Since the Tajik visa is no longer required for stays under 30 days (for French nationals), I’ll need to visit the Ministry of Interior (OVIR) to register within 10 days of entering the country. No big deal, though, since I had to go there anyway to apply for my GBAO permit. 😉 However, I’ve *seen* several reports from travelers (mostly motorized) mentioning that you need an entry permit for Kyrgyzstan, which has to be arranged in advance at the Kyrgyz Ministry (consulate?) in Dushanbe. Otherwise, you’re *stuck* at the Kyzyl-Art border (with no Wi-Fi, of course, to try and sort it out). The most recent report was from a year ago, so I’d love to know if this is still the case and if it’s indeed at the Kyrgyz Ministry (consulate?) where you need to go for this pre-authorization. Does anyone have any recent info on this? Thanks in advance!

Hi there, I’ve read that medication supplies shouldn’t exceed 30 days. How can I handle a two-month stay?

Thanks for your tips!

Hello, My partner, who is Malagasy, would like to visit France (ideally in mid-August) and therefore apply for a short-stay visa (90 days). I’ve heard that many applications are refused even when all the required documents are submitted, which is why I’m here—to get advice and guidance to be "almost" sure the application will be accepted. I have a lot of questions, and your help would be invaluable to us.

She is 27 years old, has a passport with her current occupation listed as self-employed (she owns a "taxi-brousse" truck) and thus has a statistical card, a business license, and annual tax certificates. She started her business at the beginning of this year.

As for me, I am an adult with a disability. I receive disability benefits until May 2026. I’m in the process of professional reintegration and will start a job in a few days, likely on a fixed-term contract (CDD).

Here are my questions about the supporting documents to provide:

-Purpose of the trip/stay

Flight ticket reservation (round-trip) (the ticket should only be purchased once the visa is approved). Letter of commitment to return, written on plain paper. Any other document demonstrating potential family, economic, or material ties in the country of residence. Confirmation of a booked organized trip or any other document outlining the planned itinerary.

I’ve been told that for the flight reservation, my partner just needs to go to Air Madagascar in Antananarivo and pay around 50,000 ariary to get this reservation. Given that the French short-stay visa takes between 15 to 45 days (I might be wrong) to be processed and approved, I wonder if the reservation will still be valid if the visa is approved late. For the letter of commitment to return, I assume two sentences are enough, and what matters most are the documents proving ties to the country of residence (her economic activity). Do you think that will be sufficient? And for the planned itinerary, since this isn’t an organized trip, what document could work? A handwritten letter explaining a few planned visits?

-Proof of residence in the country of origin

For employees: original work certificate, original leave certificate, last 3 payslips (or bank statements). For retirees: pensioner’s card and last 3 pension statements. For traders or entrepreneurs: professional registration, professional card, and recent bank statements.

For liberal professions: professional registration, professional card, and recent bank statements. For unemployed applicants and students: sponsorship letter and copies of the sponsor’s financial documents.

For this point, she can justify her self-employed status with the statistical card, business license, and annual tax certificates. As for bank statements, she deposits her earnings in cash into her bank account—will this be an issue during the application review?

-Financial resources

Bank account statements (last 3 months). Last 3 payslips or pension statements. Foreign currency allocation certificate, whose origin must be demonstrated (recent bank statement, savings account), issued by local banks or exchange offices (minimum 32.50 € per day if staying with a private individual or 65 € per day if staying in a hotel) or presentation of an international bank card with supporting account statement.

I need help with this point because I don’t fully understand what she needs to provide as a self-employed individual, especially since she doesn’t earn 32.50 € per day. I can obviously transfer money to cover this. So, overall, what documents should be provided for this section?

-Accommodation

Confirmed hotel reservation with the hotel’s phone number and reservation number / payment confirmation for stays longer than 1 month or original hosting attestation.

For this point, do I just need to write a handwritten letter stating that I will be hosting her? Then scan it and email it to her? Is that all?

-Travel medical insurance

Insurance certificate: must specify the amount and scope of coverage (30,000 € coverage / medical expenses and repatriation).

For this, I’ll opt for AXA Schengen insurance (low-cost). Any advice is still welcome...

I have one last question about the following point:

The short-stay visa allows you to stay for a maximum of 90 days for a continuous stay or multiple stays within the Schengen area over a 180-day period.

If we decide to leave the Schengen area during the stay (to visit the United Kingdom, for example), will the 90-day visa be paused and resume once we return to the Schengen area? And if so, can we plan a return ticket beyond the 3 months by justifying an exit/entry?

Thank you in advance for all your advice and suggestions. I may have forgotten some important points—feel free to let me know.

Best regards.

Hi there, In November, we're heading off on a 4-month trip. We'll be landing in China and plan to leave the country via a land border into Vietnam. I’ve read that China may ask for proof of exit within 30 days (flight ticket or other reservation). Since we’d be leaving by land, I’m wondering how this works in practice. Has anyone here been in this situation recently?

Did the airline ask for an exit ticket before boarding? Did Chinese authorities require proof upon arrival? Is a train/bus ticket to Vietnam sufficient? Is a cancelable or flexible reservation accepted?

Thanks for sharing your experiences! 😊

Hi there, We need to apply for a B2 visa because we visited Iran in 2018. It currently costs $185, but they’re planning an additional $250 fee per person for the same visa—it’s been approved but not yet implemented. Does anyone know when this fee will take effect? Thanks in advance! Elisabeth

Hi. Does anyone know what time the Superrich on level -2 at Suvarnabhumi Airport stays open for currency exchange? I’ve got a flight arriving at night. Thanks.

Hi, I’m arriving soon in southern Laos and the 4000 Islands, with plans to head to Cambodia next. The latest news I got this morning (Paksé, La Boulange) isn’t great—the Cambodian border is also in a latent conflict with Laos for the same reasons as with Thailand...

So, what’s the best site to check for updates on the border opening? Since the situation isn’t stable right now and could change from one day to the next?

Thanks for your input.

Hi everyone, Two years ago, I got a 5-year visa. But I had to change my plans and haven’t used it yet. Do you think it’s still valid? I’d like to go to India at the beginning of the year. I’ve got a big doubt. Do you know where I can find this info? Thanks a bunch!

Hi everyone,

Four questions: - What is the official website of the Egyptian Embassy in France? - What is the official procedure for obtaining a multiple-entry visa (non-E-visa for French citizens) for someone residing in France who is not an EU citizen (on the list of countries required to obtain a visa before departure)? Is the Marseille Consulate authorized to handle this? - Finally, what’s the cost and processing time? 79 € or more?

Thanks in advance

Hi there,

I read on the French Ministry of Foreign Affairs website that it’s possible to apply for a temporary driving permit in China, valid for 1 month. I’m planning to rent a car (without a driver) to explore part of the country next August, so I was wondering:

Has anyone here already gone through this process upon arrival? How long do the formalities take on the spot? Is it possible to handle these steps in advance, before arriving in China?

Thanks in advance for your replies.

Hello everyone, Here’s the follow-up to our recent experience (5/11). Upon arrival at Manila T3, don’t look for the immigration office before passport control (this was info we’d gathered but turned out to be outdated). Go through passport control with your eTravel, grab your luggage with a trolley because the obstacle course begins. Head toward the exit hall, turn right, exchange a minimal amount at one of the two counters, continue toward Burger King, turn right, take the elevator at the end of the corridor to the 3rd floor (departure area), then turn right as you exit the elevator, head to the right, go around the big pillar on the left, and you’ll reach the immigration office that will process your extension quickly for the modest sum of 4070 pesos (the price increased due to a new tax as of June). This little route will save you from asking a thousand questions and getting just as many different answers. Next, logically, buy a local SIM card. There are two small kiosks side by side on the ground floor, Smart and Globe. Prices here are triple what you’ll find in the city, but honestly, if I had to do it again, I’d get both SIMs at the airport. For one simple reason: it’s a hassle in the city—you have to find the shop in a mall, go there, wait in line, explain what you want, and it takes forever. We got a Globe SIM at the airport and a Smart SIM in Baguio, and we really struggled. The cheapest rate offered by Globe at the airport is 1500 PHP for 1 month, with calls and 80GB of internet. It’s oversized, but be careful—they’ll try to sell you an even more expensive SIM upfront (2500 PHP). Smart offers roughly the same terms. It’s pricier, but it’s a turnkey solution—the hostess handles registration with the authorities (passport, etc.) and configures your phone. Finally, almost at the far right, there’s a Grab kiosk (taxis, the Asian Uber, which I highly recommend—it’s so convenient!). They’ll arrange a safe taxi for you no matter your destination in Manila. Watch your belongings during all these tasks that keep you occupied—a tourist had their bag stolen while we were there! All this took us two hours from the moment we got off the plane, but you’ll likely save time with these tips. There you go—you’re ready to face Manila’s traffic jams on your way to your hotel. This is just a summary of our own experience; I hope it helps. Have a great stay! 😊

Hi there,

I’d like to visit North Korea after the summer, coming from China.

After watching a few videos, I’ve got some doubts and was hoping for some firsthand experiences:

- Do they really confiscate passports on arrival? - Do they also keep our phones?

And about medications—are there any limits? Do we need documentation or special precautions? Is there a risk they might be confiscated on arrival? (This treatment is vital for me.)

Thanks in advance for your help! !

Hi there, A sudden family event means I’ll be spending a few days in France alone with my kids in the coming days.

Just to set the scene—I live in Japan, I have two young children (4 and 2 years old), and this is my first time returning to France in 12 years. I’m feeling a little overwhelmed.

My questions: 1/ My kids don’t share my last name. Do I need to have a document proving our parent-child relationship (+ a French translation?) with me?

2/ They have Japanese nationality. Will they be able to go through the same line as me at the airport? (I think I remember there’s an EU nationals line and another for non-EU, but given their age...)

Thanks in advance for your help.

Hi everyone,

I’m applying for an O-A Visa from France, and they’re asking for a criminal record extract. In the site’s FAQ, there’s a question that interests me: "I want to present my criminal record extract to the administration of another European Union state. What do I need to provide?" But when I click for the answer, I get a "404 error"... of course 🤪.

My questions are simple: - Is it really the "extrait n°3" that’s required for the O-A Visa application? - Do I need to have it translated into English?

Thanks in advance! Olivier