Cher Client,
Le programme de fidélisation de votre entreprise va changer. En effet, en novembre 2011, AIR FRANCE et KLM vont lancer un programme commun dédié aux entreprises.
Votre programme actuel VoyageurREWARDS deviendra BlueBiz. Votre société continuera de profiter de tous les avantages actuels tout en bénéficiant de plusieurs nouveautés.
Grâce par exemple à un choix plus vaste de vols sur AIR FRANCE, KLM et leurs partenaires, vous cumulerez des points de fidélité plus rapidement : vous obtiendrez ainsi plus de billets primes et réduirez d’autant le budget voyages de votre entreprise.
Le nouveau programme BlueBiz vous offrira davantage d’opportunités et de souplesse pour répondre efficacement à vos besoins en déplacements professionnels.
Entre-temps, votre compte reste bien sûr disponible ainsi vous pouvez toujours continuer de gagner et dépenser vos Points.
Plus d’informations à venir dans les prochaines semaines !
À très bientôt sur nos lignes.
L’équipe VoyageurREWARDS
Quelqu'un en sait-il un peu plus...???
ps mon compte Voyageur rewards est domicilié à la Reunion
mail reu ce matin avac application au 07 novembre...et onj nous en dira plus le 13 octobre!!!ca c'est de la communication!!!!!
novembre est un grand mois avec la suppression des avantages amex statuts...maintenant voyageur rewards....ne manque plus que flying blue!!!!!
Nouveau mail reçu hier qui n'en dit toujours pas plus
Cher Client,
VoyageurREWARDS d'AIR FRANCE et BlueBiz de KLM vont fusionner pour former un nouveau programme dédié aux entreprises : BlueBiz !
Grâce à cette fusion en novembre 2011, vous bénéficieriez d'opportunités encore plus nombreuses pour obtenir des billets prime avec un choix plus large de vols AIR FRANCE, KLM et leurs partenaires.
Dans le cadre de ce changement, vous recevrez prochainement un nouveau compte BlueBiz pour votre entreprise avec un nouveau numéro de référence client.
L'ensemble de vos Points VoyageurREWARDS sera converti en Blue Credits (un Blue Credit équivaut à une unité monétaire) ; et automatiquement transféré sur votre nouveau compte BlueBiz. Grâce à un barème adapté en conséquence, votre potentiel d'accès aux primes restera exactement le même ; d'autant plus que vos Blue Credits seront valables au moins deux années supplémentaires !
Sans avoir à renouveler votre contrat, vous êtes automatiquement inscrit au nouveau programme BlueBiz dont vous pouvez consulter les nouvelles Conditions Générales.
Si vous avez la moindre question sur l'utilisation du programme BlueBiz, il vous est également possible de nous contacter directement par e-mail à l'adresse suivante : mail.vr.re@airfrance.fr
Par ailleurs, si vous souhaitez annulez votre inscription, vos Points VoyageurREWARDS resteraient alors valables 8 mois à compter de la date de lancement de BlueBiz.
Sincères salutations,
Bonjour a tous , mois j'ai reçu cela le 5 Octobre.
Cher Client, VoyageurREWARDS d'AIR FRANCE et BlueBiz de KLM vont fusionner pour former un nouveau programme dédié aux entreprises : BlueBiz !
Grâce à cette fusion en novembre 2011, vous bénéficieriez d'opportunités encore plus nombreuses pour obtenir des billets prime avec un choix plus large de vols AIR FRANCE, KLM et leurs partenaires.
Dans le cadre de ce changement, vous recevrez prochainement un nouveau compte BlueBiz pour votre entreprise avec un nouveau numéro de référence client.
L'ensemble de vos Points VoyageurREWARDS sera converti en Blue Credits (un Blue Credit équivaut à une unité monétaire) ; et automatiquement transféré sur votre nouveau compte BlueBiz. Grâce à un barème adapté en conséquence, votre potentiel d'accès aux primes restera exactement le même ; d'autant plus que vos Blue Credits seront valables au moins deux années supplémentaires !
Sans avoir à renouveler votre contrat, vous êtes automatiquement inscrit au nouveau programme BlueBiz dont vous pouvez consulter les nouvelles Conditions Générales.
Si vous avez la moindre question sur l'utilisation du programme BlueBiz, il vous est également possible de nous contacter directement par e-mail
Par ailleurs, si vous souhaitez annulez votre inscription, vos Points VoyageurREWARDS resteraient alors valables 8 mois à compter de la date de lancement de BlueBiz.
Ca se met en place... voici les 2 mails reçu ce jour
Monsieur XXXX,
Nous avons le plaisir d'annoncer le lancement de BlueBiz, notre nouveau programme d'Air France et KLM dédié aux entreprises.
A compter de ce jour , les conditions générales du nouveau programme BlueBiz s'appliqueront pour votre société.
Vous pouvez les consulter sur :
www.airfrance.com
www.klm.com
Désormais, à chaque voyage de vos collaborateurs sur un vol Air France, KLM et leurs partenaires, votre société accumulera des Blue Credits. Pour cela, il suffira de signaler à chaque réservation votre nouveau numéro de compte BlueBiz ( comme indiqué ci-dessous), à votre agence de voyages ou lors de votre réservation en ligne via :
www.airfrance.com
www.klm.com
• Société : XXXXX
• N° de compte BlueBiz : REXXXX
• Nom de l'Administrateur : Monsieur XXXX
• Date de début de validité (jj/mm/aaaa) : 01/11/2011
Vos points VR et/ou vos Blue Credits ont été convertis et transférés sur votre nouveau compte BlueBiz. Votre nouveau solde est désormais de 889 Blue Credits.
Un mot de passe va vous être envoyé dans un e-mail séparé. Grâce à votre nouveau numéro de compte BlueBiz et à ce mot de passe vous pourrez consulter votre profil, voir vos transactions et réserver des billets primes dans un espace sécurisé.
Accédez maintenant à votre espace client BlueBiz via :
www.airfrance.com
www.klm.com
Vous recevrez prochainement plus d'information pour vous faire profiter de tous les avantages de BlueBiz. Nous restons à votre disposition pour toute question, n'hésitez pas à nous contacter à AF KL BlueBiz Contact.
Nous vous remercions de votre confiance et nous espérons vous accueillir très prochainement à bord d'un vol Air France, KLM ou d'une compagnie partenaire.
Très cordialement,
L'équipe BlueBiz
www.airfrance.com
www.klm.com
PS : Ci-dessous les informations essentielles à communiquer à votre agence de voyages pour assurer une bonne prise en compte de tous vos coupons de vols:
Optimisez le budget voyage de votre entreprise avec BlueBiz
Gérez votre compte BlueBiz en ligne
Monsieur XXXX,
Nous avons le plaisir de vous adresser ci-dessous le mot de passe qui vous permettra d'accéder à votre espace sécurisé BlueBiz :
XXXX
Grâce à ce mot de passe et à votre n° de compte BlueBiz vous pouvez vous connecter sur votre espace dédié et sécurisé pour :
• Visualiser votre profil
• Consulter votre relevé de Blue Credits
• Réserver des billets prime
Lors de votre première connexion, vous devrez changer ce mot de passe. Le mot de passe que vous choisirez sera composé de 6 à 15 caractères et devra contenir au moins 2 chiffres et 2 lettres. Ce mot de passe ne pourra ensuite être modifié que sur votre demande ou lors d'un changement d'administrateur. Vous devrez également renseigner une question secrète qui vous servira en cas de perte de votre mot de passe.
Accédez maintenant à votre espace client sécurisé via :
www.airfrance.com
www.klm.com
Nous restons à votre disposition pour toute question, n'hésitez pas à nous contacter à AF KL BlueBiz Contact.
Nous vous remercions de votre confiance et nous espérons vous accueillir très prochainement à bord d'un vol Air France, KLM ou d'une compagnie partenaire.
Très cordialement,
L'équipe BlueBiz
www.airfrance.com
www.klm.com
En tout cas, c'est plus lisible pour les points.... 1 bluebiz représente 1 €.... avant il falait 4,34 points voyageur rewards pour 1€.... plus qu'a esperer qu'il laisse les meme baremes pour la Réunion (beaucoup plus avantageux que la métropole).... bareme qui joue d'ailleurs dans le choix de la compagnie aérienne
En tout cas, c'est plus lisible pour les points.... 1 bluebiz représente 1 €.... avant il falait 4,34 points voyageur rewards pour 1€.... plus qu'a esperer qu'il laisse les meme baremes pour la Réunion (beaucoup plus avantageux que la métropole).... bareme qui joue d'ailleurs dans le choix de la compagnie aérienne
En métropole, c'est plutôt 1 point BlueBiz = 0,5 EUR.
Sur une des simulations, un billet CDG-Afrique en L à l'aller et au retour est à 995 EUR (y compris 5 EUR de frais de service) lorsque le même billet payé en points Bluebiz vaut 2025 points.
En revanche, pour les les conditions d'échange et d'annulation on est bien sur 1 BB = 1 EUR.
Par contre niveau bareme d'accumulation des points, on y perd pas mal par rapport à lancien programme (je parle pour la Réunion toujours)
En alizé vers paris ca faisait 1000pts (soit 230€) aujourd'hui 140€ (ou 180€ vers l'europe)
En Affaire, quasi pas de changement pour la Z, mais plus gros gain pour la D et la C
En éco, c'est la dégringolade
avant c'était 300pts (70€) pour tout les tarifs premiers prix et auojourd'hui ca va de 20 à 24€
Les tarifs intermediaire était de 500pts (115€), et aujourd'hui c'est 36€
Les tarifs les plus cher (billet modifiable sans frais), c'était 1000pts soit 230€, aujourd'hui 90€
Bref hormis la classe affaire, il n'y a que des baisses significatives
Et ils vont nous faire croire qu'ils améliore et qu'on est gagnant!! du grand n'importe quoi. A trop réduire certains avantages, je vais finir par choisir la concurrence... meme si j'aime bien AF
Suite à mes premiers voyages en 2012, je regarde ce que "coûte" en blue crédits un voyage prime sur Tokyo.
Je croyais naïvement, comme indiqué sur le site belge et luxembourgeois qu'un Blue Biz =1€
Que nenni ! et le coefficient de conversion par rapport au coût d'un billet sur le site varie de 1,21 à 2.
Paris Tokyo
First 9506€ = 19015 BC - blue credits (x2)
Affaires 4012€ = 6550 BC (x1,63)
Premium 1879€ = 3775 BC (x2)
Eco flex 3605€ = 4385 BC (x1,21
Eco 1104€ = 1925 BC (x1,74)
Enfin, sachant que j'ai dépensé un peu plus de 11000€ pour obtenir 1500 BC, calculez le ratio...
Réponse, pour avoir droit à un billet en éco il me faut dépenser un peu plus de 14.000€.
En Première....140.000€
J'ai fait une simulation pour un billet RUN-ORY-RUN en septembre prochain et pour un billet AR en Affaires à 4.537 euros, on me demande 4537 BC.
Y aurait-il une différence selon les lignes?
"Je ne dis pas que c'est pas injuste, je dis que ça soulage"
Michel Audiard - Les Tontons Flingueurs
Pas selon les lignes, entre l'adhérent domicilié en métropole et le reste du monde.
A Paris, on me demande 7650 Blue crédits pour le même trajet.
"Votre solde de Blue Credits ne vous permet pas de faire cette réservation, le minimum requis étant de 7650 Blue Credits"
Je crains que nous ne soyons pas traités de la même façon.
A aucun endroit sur le site ".fr " on ne fait référence à cette équivalence 1€=1BC, contrairement au site belge, luxembourgeois ou espagnol.
La seule référence sur la pub BlueBiz bilingue est pour la carte d'abonnement vendue pour 6 mois 379 € TTC ou 1 500 Blue Credits
La carte valable 1 an, vendue 640€ ou 2 500 Blue Credits...
Je ne sais pas si ça fait avancer le Shmilblick, mais sur le site .com.br est annoncé 1 US$ = 1 BC ...
Mais pour faire des resa ou consulter mon compte, je ne peut le faire que sur ce site. Sur le site .fr, j'ai un message d'erreur "Veuillez vous connecter sur le site de votre marché d'origine."
J'ai fait une simulation et cela donne bien en éco pour fin avril GRU-LYS-GRU = 980 € (1314 US$), et 1314 BC, donc aujourd'hui, pour moi 1,335 BC = 1 €
Effectivement on ne peut se connecter sur son compte que sur le site de son pays (d'où l'impossibilité de faire de comparaison, sauf en passant par un site comme VF 🙂 )
Dans votre cas, je suppose que les prix sont affichés en $, ce qui correspond bien à 1$=1BC, la conversion en € n'a pas lieu d'être.
Ce qui est confirmé sur le site brésilien
"Você pode utilizar Blue Credits para emitir bilhetes-prêmio para qualquer destino de nossa malha aérea global e solicitar upgrades por meio de um sistema simples : 1 Blue Credit = US$ 1."
En revanche à la Réunion, ainsi qu'en Belgique, Luxembourg etc... c'est l'Euro qui a cours et là je me suis aperçu qu'il y avait une discrimination négative pour les métros français, comme d'ailleurs pour Flying Blue...
Petite question pour les clients BluBiz.
Est ce que c'est l'ensemble du voyage qui donne des points ou est-ce par segment?
Par exemple si on fait Genève-Paris-Londres-Rio sur un seul billet mais par étapes sur plusieurs jours, est-ce que ça crédite d'une part le moyen courrier Genève-Paris-Londres (le barème est différent) puis le long-courrier Londres Rio ?
Petite question pour les clients BluBiz.
Est ce que c'est l'ensemble du voyage qui donne des points ou est-ce par segment?
Par exemple si on fait Genève-Paris-Londres-Rio sur un seul billet mais par étapes sur plusieurs jours, est-ce que ça crédite d'une part le moyen courrier Genève-Paris-Londres (le barème est différent) puis le long-courrier Londres Rio ?
En théorie, c'est le trajet global qui compte, par exemple un CDG-AMS-KUL-LGK compte pour CDG-LGK.. et ce mois-ci c'est bug, tous les gains de tous les clients sont à zéro sur chaque vol pour les décomptes chargés depuis avant hier... bref, encore du SI AF qui marche pas...à surveiller. Question subsidiaire : que donne un CDG-VCE opéré AF, VCE-GVA en AZ opéré Darwin non éligible, GVA-AUH en AZ opéré EY éligible, surclassé par EY, DXB-CDG par AF surclassé avec des miles ? Réponse du service Bluebiz : ça donne un plantage machine. A noter quand même qu'un vol AZ opéré par EY donne des BluePoints mais pas de Miles Flying Blues. Conclusion : vous n'aurez des points pour votre Genève Rio qu'en demandant une régul manuelle et appelant Bluebiz... Salutation aux énarques qui ont inventé FB et BB : c'est les seuls systèmes de fidélisation qui font fuir les passagers fréquents qui font des trajets longs et chers.
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric