J'ai voyagé avec eux il y a 7 ans. retard de 4 heures !!! ils trouvaient pas d avion dispo !!!!!!😕 Au bout de 4 heures ils ont trouvé un 737 en piteux état extérieur!!!!!!!!!!!!!!! Mais l intérieur était correct. La nourriture rien a redire. personnel correct. Juste que la musique qu'ils passent sans arret est vraiment chiante a la fin !!!
Coimpagnie nationale marocaine tres correcte
Mais attention RAM melange vols regiliers et charters ( maintenant ceux-ci ont été mis dans une filiale Atas Blue) donc prestations, respects horaires variables
Pour ma part j'ai volé sur la RAM l'été dernier (Toulouse-Casablanca) et je n'ai pas eu de soucis : décollages & arrivées à l'heure, repas tres correct, personnel agréable. L'appareil, certes un 737, mais rien a redire sur l'intérieur de la cabine.
Rien à dire, je l' ai pris en janvier 2005 pour Agadir départ à l' heure et arrivé à l' heure puis pareil pour le retour. Personnel de bord très serviable et repas très bien. Bon voyage
Trés bonne compagnie la Royal Air Maroc, j'ai eu l'occasion de la prendre quelques fois!
Sur Casablanca par exemple, ils utilisent des appareils trés récents de type 737-800, 737-700, 757-200 ou encore des Air Bus 321.. En période de vacances, nous pouvons retrouver un 747-400 ou un 767-300.
Sinon rien à dire, bons horaires, pas vraiment de retard, repas chaud et varié (souvent entre boeuf, poulet ou poisson)...
Communiqué de Presse du Bureau AMPL
Date: 18-10-2005
Les pilotes de ligne de Royal Air Maroc, lors de l’Assemblée Générale tenue au siège de l’AMPL en date du 10 octobre 2005, ont passé en revue la situation actuelle au sein de la compagnie nationale Royal Air Maroc.
Ils ont en particulier mis l’accent sur les incidences de la grève des techniciens aéronautiques qui perdure depuis plus de CENT jours et qui peut porter atteinte à l’image et à la réputation irréprochable qu’à toujours connu Royal Air Maroc.
Les pilotes réunis ont dénoncé à l’unanimité, la gestion anachronique de la crise caractérisée par :
• L’absence de dialogue accompagnée du mutisme récurrent observé, comme lors des autres conflits sociaux, par la hiérarchie et notamment la Présidence.
• L’absence d’un arbitre à même d’analyser les éventuelles responsabilités et de rapprocher les points de vue.
• La dilapidation, de manière inconsidérée et de surcroît en devises, des deniers de la compagnie car, pour pallier au manque d’effectif, les visites périodiques des avions sont confiées à la concurrence à l’étranger, obligeant la compagnie à envoyer les avions à vide vers les lieux d’entretien.
• Le refus, sans explication, par la direction RAM, à trois reprises, de la proposition de l’AMPL d’aider à trouver une solution, malgré les dispositions favorables des techniciens aéronautiques.
L’ensemble des pilotes de ligne, inquiets pour le niveau de sécurité des vols, appelle instamment, la Présidence de la Royal Air Maroc a ouvrir sans délai le dialogue afin de mettre un terme à un drame social qui n’a que trop duré, en réitérant la pleine disponibilité de l’AMPL à apporter sa contribution à la recherche d’une solution juste et tenant compte des intérêts supérieurs de la compagnie.
RAM : je ne suis pas aussi optimiste que d'autres dans ce forum ; compagnie dont le personnel technique est en grève, avions entretenus à la petite semaine a gauche ou a droite, incident récent ; ce n est que passager sans doute mais en ce moment c est pas top du tout !!
OUi, les grèves affectant la RAM peuvent laisser penser qu'il y a du laisser aller ... Cependant les sites profesionnels donnet un très bon point à la RAM . Il est vrai qu'en ce moment, mieux vaut rester chez soi et ne voler ni avec aérocndor, ni avec une cie Turque, ni Lituannienne . Bref, mëme avec Air FOrce One ( et pour cause), on n'est pas tranquille ...
Reste à donner à Rami Lakki les moyens de remettere en selle air Horizon, Star Airlines et lui vendre Air Meditérannée . Comme ça, nous aurons en France notre Cie "Flash ( qui confond horizon artificiel et réél) - Carribean ( qui tombe à cause du givre sur les ailes et pas de l'entretien)- Hélios (qui ne voit pas que la vanne de dépressurisation est en manuel et ne voit pas l'alarme - tuninter ( qui vole avec une jauge d'atr 42 sur un atr 72) " . LOL .
salut karine!!
ben écoute, pour la royal air maorc ( RAM ) tu ne trouveras pas (je crois ) qlqun de mieux pour t'en parlé que moi 😛 !!
je suis un agent d'éscale (enregistrement/embarquement) à l'aéroport mohamed 5 de casablanca (a��roport N°1 au maroc) au sein de la RAM, pour t'es preocupation je crois qu'il faut impérativement savoir que le service a bord il depent malheuresement des équipages : tu aura de la chance si tu tombra avec un équipage sympatique sinon franchement c'est service du n'importe quoi.. au depart de n'importe quel escale d'europe, tu peux compté sur sur 5 a 10kg d'éxcedent bagggage toléré, meme ici au maroc dans pas mal d'aéroport, mais par contre si tu passeras par l'aéroport de casablanca, sache qu'il vont te faire payé 1kg de plus.. ils sont pas gentille ici mes responsables.. je commence vraiment a pensé de changé de cie...
si t'as d'autre question sur la cie RAM, n'hésite pas a les posé, c'est avec plaisire que je te reponderai INCHALAH..
a bientot karine bye bey
Avec le retard merci de me rassurer sur cette compagnie. c'est vrai que les équipages peuvent être super cool ou non, le hasard... mais bon, sur de petites distances on ne se plaint pas en général.
k
Royal Air Maroc est connu pour les pertes de baggages... Attention si vous optez pour cette compagnie. Les prix peuvent être extremement attractifs et pour cause, les avions sont surchargés, principalement sur les lignes africaines. Pour conserver le poids necessaire en matière de sécurité ils n'hésitent pas à laisser quelques valises sur le tarmak !!
Le service "après vente" est honteux, mal aimable et totalement incompétent...
Pour un voyage en toute tranquilité à destination de l'Afrique noire, choisissez une autre compagnie.
A bon entendeur...
Bonjour,
J'ai été agréablement surpris par le nouveau terminal T-2 de l'aeroport de Casablanca, inauguré en novembre 2007 et qui n'a rien à envier aux autres aeroports mondiaux (moderne, energie solaire, marbre, espace, magasins...). Ce nouveau terminal a permis de désengorger le trafic et donc de limiter les retards. Quant à la RAM, les tarifs France-Maroc sont a peu prés identiques (code sharing) et les prestations à bord aussi.
je trouve que les plateaux repas sont acceptables dans les 2 mais sans plus. j'ai dit que les prix etaient souvent identiques.
Par ailleurs, si tu recherches des prix plus bas, il suffit de prendre sa filiale atlas blue et certaines fois tu voles avec eux meme en ayant achetés tes billets a la ram 😏
On trouve des vols sur atlas blue a moins de 200 euros en été (haute saison) 😏
Ouais ouais.
Bref, ce qui est sur, c que pour 2h45 de vol ct super cher.
La RAM et AF n'avaient aucune concurrence.
Et rien qu'avec les étudiants, les avions étaient pleins ...
Si vous voulez un avis sur l'immense compagnie rOYAL aIR mAROC, je peux vous donner celui ci:
Vol Paris / Ouarzazate (avec escale à Casa et 7 heures d'attente!!!):30 juillet 2008
Départ prévu d'Orly vol AT 761: 14h10 - départ effectif 15h47
Arrivée prévue à Casa: 16h10 - Arrivée retardée d'autant.
Départ prévu de Casa pour Ouarzazate, vol AT 461: 23h55 - Vol annulé à 23h50 (après 7 heures d'attente!!! ça c'est du service clients)
En fait le vol Casa / Ouarzazate n'a jamais été affiché sur internet (ONDA). Il était déjà annulé probablement depuis longtemps pour manque de passagers, mais ils ont attendu 23h50 pour l'annoncer
Suite à l'annulation: "tempête" dans la salle d'embarquement. L'agent de royal air maroc propose d'embarquer sur un vol Casa / Marrakech, d'y passer la nuit (hôtel soit disant réservé) et qu'un vol Marrakech / Ouarzazate avait été spécialement affrété le lendemain. (les bagages avaient été déjà embarqué à bord du vol Casa / Marrakech ce qui laisse à penser que cette option était prévue depuis un certain temps ????). Je passe la bagarre verbale entre les passagers qui refusaient cette proposition (avec raison. Il aurait été trop facile de dire oui oui oui à cette vague d'arrogance et d'incompétence de la compagnie) et les indécis avec l'agent de royal air maroc .
Pendant ce temps une dame s'est évanouie sous l'indifférence des personnels de la compagnie et de l'aéroport. c'est un passager qui a donner les premiers soins.
Finalement la plupart des passagers (résignés) ont embarqué vers 01h30 du matin pour Marrakech. A l'arrivée une autre option (autre que celle annoncée initialement: Hôtel + vol spécialement affrété le lendemain) attendais les passagers: Départ immédiat en bus pour Ouarzazate (5 à 6 heures de route de nuit je crois!!!). il ne faisait plus aucun doute que la Compagnie royal air maroc avait pris ses clients (pardon ses idiots de passagers je dis bien Ses) pour des imbéciles. Pourquoi ne pas tenter après tout.
Pour ceux qui ont refusé (car d'autres ont accepté; leurs familles avaient fait des kilomètres pour venir les chercher à Ouarzazate), direction l'hôtel où ils resteront 1h30 seulement car décollage prévu à 07h15.
Nouvel acte: Départ pour Ouarzazate: formalités d'embarquement pour le vol spécialement affrété??. Arrivée à la porte de l'avion: le contrôle de police refuse l'accés à l'avion aux passagers à destination de Ouarzazate! cet avion est à destination de Casa? donc en fait le vol spécialement affrété est en fait un Marrakech / Casa qui fera un détour par Ouarzazate. Mais le contrôle de police n'en a pas été informé. Nouvelle bagarre (verbale) et finalement les passagers seront autorisés à embarquer. Ce dernier épisode prouve qu'il n'y avait aucun vol de prévu par la compagnie royal air maroc à destination de Ouarzazate à ces dates.
08h50 arrivée à Ouarzazate
Le prix du billet (presque 500 euros) Paris / Casa / Ouarzazate ne tenait compte en fait que du Paris / Casa. Pour le reste du trajet, la compagnie royal air maroc avait décidé "d'adapter". On peut donc considérer que le pris d'appel tient de "publicité mensongère".
Conclusion: Si vous voulez voyager avec royal air maroc prévoyez beaucoup de temps car pour une destination qui est normalement (en vol direct) à 3 heures de paris, il vous faudra 17 heures sans dormir sans manger.
vous aurez aussi vite fait de prendre une barque!!
Je vais particulièrement surveiller le vol retour:(même trajet retour prévu et payé). Une telle organisation au sol, commerciale et traitement des passagers, n'amène pas une idée rassurante quand à la partie vol.
Mais cumulé avec d'autres ennuis au Maroc, je crois que je vais chercher d'autres destinations. Ceci dit je suis d'accord avec les options Transavia ou low cost. Au moins ils ne se prennent pas pour une compagnie "internationale" et ils font leur job.
c'est une compagnie qui est trés loin d'être serieuse !!! je la déconseille fortement !!! un exemple... Je suis parti à marrakech 1 semaine de Nice. Tout d'abord 3h de retard à l'aller et cerise sur le gateau il m'ont annulé le billet retour de mon voyage, et il m'ont prévenu seulement quand j'étais parti. De plus il vous dise que le remboursement sera pris à 100 % et sous 2 semaines..... Ca FAIT 2 MOIS QUE J'ATTEND QUE L'ON ME REMBOURSE POUR UN VOL QU'ILS ONT ANNULE EUX MÊME !!!! et il ne veulent rien savoir !!! c'est une compagnie de M....
Nous devions partir de Nantes le Jeudi 10 juin à 21h25 pour Marrakech, pour un retour prévu le dimanche 13 juin à 20h25, heure locale sur le vol ROYAL AIR MAROC AT 617.
Arrivés à l’aéroport de Nantes Atlantique, il nous a été signifié lors de l’enregistrement des bagages que le vol aurait 20 mn de retard et que nous devions passer par Brest avant de repartir vers le Maroc.... Soit....
Nous sommes montés dans l’avion vers 22 h....
De 22 h le 10 juin à 1h30 le 11 juin , nous sommes resté dans l’avion, sans information tangible, et ce, malgré les demandes réitérées de chacun des passagers : tantôt nous partions dans 10 minutes directement vers Marrakech, tantôt nous passions par Brest...
Je tiens à préciser que durant cette attente le personnel de bord de Royal Air Maroc a été particulièrement hautain et désagréable avec les passagers.
A aucun moment, il nous a été proposé de l’eau, et ce, malgré nos demandes.
A aucun moment, le personnel de bord ne s’est enquis de nos enfants de 7 et 10 ans.
Notre demande pour obtenir un oreiller et une couverture pour les enfants a été refusée.
A 1h30 le 11 juin, le pilote nous a annoncé que l’avion ne partirait pas et qu’il fallait débarquer...
A l’aéroport, le personnel nous a fait attendre jusqu’à 2h30 du matin pour enfin nous inviter à aller dormir sur des paillasses de fortunes.
De nouveau, à aucun moment, il nous a été proposé de l’eau.
Il nous a été demandé d’être « levé à 5h15 pour se présenter à l’accueil pour obtenir des bons pour le petit-déjeuner et de se tenir prêt à 7 h 30 pour un embarquement prévu à 9 h » ce que nous avons tous fait.
Devant la porte d’embarquement, à 9h30 (heure prévue de décollage) voici ce qu’il nous a été dit, après avoir encore une fois réclamé des informations :» l’équipage n’est pas arrivé et on l’attend !!!»
Nous sommes arrivés à Brest vers 10h30 et avons encore attendu 2 h après l’embarquement des Brestois avant de partir. Encore une fois sans aucune informations de la part de l’équipage.
Nous somme finalement arrivé avec nos deux enfants : Hugo 10 ans (voyage surprise offert pour son anniversaire) et Camille 7 ans, dans un état de fatigue énorme le 11 juin à 15h30.
Inutile de souligner que nous sommes à ce jour encore sous le coup de cette mésaventure et que ces éléments ont totalement gâchés notre voyage.
Nous sommes surtout choqués du manque de considération et de respect de votre compagnie, surtout vis à vis de nos enfants
Nous savons après enquête qu’un vol NANTES MARRAKECH AGADIR ayant de la place est parti le 10 juin vers 22h et que le personnel de l’aéroport à proposer au personnes le désirant d’y prendre part ! Vous vous deviez prendre en priorité selon nous, les personnes accompagnés d’enfants !!! C’est intolérable !!!
Nous vous demandons donc un remboursement et une indemnisation pour le préjudice subit. Inutile, je pense de vous rappeler les droits du passager au titre de la «Convention de Montréal sur la responsabilité des transporteurs aériens». Nous attendons de votre part une réponse écrite sous 15 jours à réception de ce courrier.
Dans l’attente, je vous prie d’agréer, Madame, Monsieur l’assurance de nos salutations distinguées.
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric