J'ai contacté Alamo par mail (je prefere pour avoir une trace ecrite).
Et j'ai vraiment eu du mal à comprendre cette assurance.
Pour ma part, je ne pense pas souscrire à cette assurance mais nous sommes 5 à partir donc c'est le temps de la reflexion...
Je vous livre les infos qu'elle m'a donné pour que çà serve à tout le monde (désolé c'est en anglais) :
Pour commencer, cette assurance est censé couvrir differents problèmes.
Roadside Assistance Protection offers the services below:
Flat Tire
Jump Start
Lockout Service
Key Replacement (NOTE: In NY, CA, NV, and KS the cost of the key will not be covered, only the service to deliver the key or perform the Lockout Service.)
alamo.custhelp.com/..._id/1656/kw/Coverage
:
For rentals originating in California, Kansas, Nevada and New York, Roadside Plus does not include replacement of lost keys or remote entry devices.Fuel Delivery
Je vous fais une copie en vrac des differents mails que j'ai eu :
if you opt to receive Roadside Plus Coverage it will be at a daily cost of $4.99 per day. This coverage would include lost keys, flat tires, non accident tow, jump start and key lock out. If you run into trouble during your time of rental and do not have this option, there is a service charge of an estimated cost of $45.00 for Roadside to come out. Please not that if this option is purchased through Alamo that Roadside Coverage is not refundable.
If Roadside Plus is not purchased at the counter or if you do not provide your own personal service, there is a Roadside Service surcharge if you do not have this option on the contract. A$45.00 service charge will be charged in order to launch a tow truck to assist you. If you provide your own Roadside Coverage or if you purchase Roadside Coverage through Alamo there will not be a $45.00 charge. There will be daily fee for the coverage and nothing else will be charged for this service. If you require tire repair, Roadside Service will assist you with putting on the spare. This coverage option does not pay for new tires if the tires are damaged during your rental. This coverage will simply handle non accident tow outs, jump starts for dead battery, lost keys, spare tire install.
I will provide my response in red below each question posed to better help you understand.
"If you provide your own Roadside Coverage or if you purchase Roadside Coverage through Alamo there will not be a $45.00 charge." => does Roadside Coverage = Roadside Plus? Yes!
With Roadside plus insurance, flat tyre includes only spare tire install or new tyre?
This covers a spare tire only not a new tire as that is not covered.
What I want to know is about difference with normal insurance given on Fully Inc Option and Roadside plus in case of flat tyre? The fully inclusive option covers vehicle damages only. This does not cover tires on the vehicle.
For example, if I take/don't take Road sideplus, I will have to pay/not pay new tyre.
You will pay for repairs if you choose not to take the Roadside option.
A flat tire will be replaced with a spare only. There are no other things that will be included with this service other than that. Roadside will not give you a new tire due to damages. A spare will be replaced only. If the vehicle is not drivable for any reason the vehicle will be towed and we may be able to get you into another rental vehicle.
1 : Is spare tyre well present in the car, even if I just have Full Inc. option?
Full Insurance simply covers any physical damages to the rental vehicle only. This does not cover the windshield or tires.
2: Does I have to repair flat tyre before end of my trip if I do by myself spare tyre install with Full Inc. option?
You may complete the install yourself or call Roadside Assistance for help.
3 : If I have flat tyre, mount spare tyre and do the reparation by myself, I will have nothing to pay at the end of the trip?
if you complete it yourself there will be no additinal charge as you did not contact Roadside Coverage to be charged anything.
4 : Cost of damage on the tyre and so reparation of it will be paid by me, even if I take Road Side Plus insurance (which only includs spare tyre install)?
If no damages were completed while renting no charges would be charged. If you purchase Roadside coverage and you have tire issues you may call Roadside to help you at no additional cost out of pocket as you purchasedthis coverage option at the counter.
5 : If I call Alamo to repair my tyre (not only to put it on spare tyre), what will be the cost? Because We can't drive on spare tyre, we need to repair official one I think because it's more efficient and safety on road.
The cost for Roadside Service if you did not elect for coverage is an estimated $45.00 charge.
: 
