Air France, faire du ciel le plus bel endroit sur terre...
by Iledereve
This discussion is in French, the community’s main language.
"Ben... l'image de Don Quichotte et Sancho Pança, c'était de l'humour, non? (du coup là, j'ai un doute..."
Ben... il y a des combats contre certains moulins à vent qui ne me font pas trop rire... et je les prend plutôt au sérieux. Don Quichotte aurait plutôt tendance à m'arracher des larmes (tristesse, colère), mais peut-être l'ai-je mal lu.
Bon, c'est un qui proquo, on va dire (enfin... j'espère)...--
quelques précisions :
je ne suis jamais arrivée à tourner en dérision, ou à me moquer de l'engagement des uns ou des autres pour des causes qu'ils jugeaient justes (à ce bémol près qu'il me faut adhérer à cette cause...*), sous pretexte que ces causes sont perdues d'avance. Quand je sens une conviction, j'essaye de m'abstenir de propos qui balayeraient d'un coup un investissement personnel important.
* finalement, même si je n'adhère pas, j'ai toujours de l'estime pour ceux qui croient à quelque chose et qui se battent pour, du moment que les méthodes employées sont loyales...
Ben... il y a des combats contre certains moulins à vent qui ne me font pas trop rire... et je les prend plutôt au sérieux. Don Quichotte aurait plutôt tendance à m'arracher des larmes (tristesse, colère), mais peut-être l'ai-je mal lu.
Bon, c'est un qui proquo, on va dire (enfin... j'espère)...--
quelques précisions :
je ne suis jamais arrivée à tourner en dérision, ou à me moquer de l'engagement des uns ou des autres pour des causes qu'ils jugeaient justes (à ce bémol près qu'il me faut adhérer à cette cause...*), sous pretexte que ces causes sont perdues d'avance. Quand je sens une conviction, j'essaye de m'abstenir de propos qui balayeraient d'un coup un investissement personnel important.
* finalement, même si je n'adhère pas, j'ai toujours de l'estime pour ceux qui croient à quelque chose et qui se battent pour, du moment que les méthodes employées sont loyales...
En fait, dans l'histoire, c'est toujours les passagers qui vont s'y coller au delà de Sancho Panza et Don quijote de la Macha...
Voyager, c'est ma devise...
En effet, cette mesure semble être le moins péjorative et discriminatoire en matière de transport aérien, mais de là à ce qu'elle soit adoptée par AF/KLM, il y a une grande marge de manoeuvre dans laquelle AF/KLM risque de bien vouloir tirer profit financier de l'handicap des passagers à vouloir tout exploiter...
N'oubliez pas qu'en mettant une configuration charter dans ses Boeing 777 (10 sièges de front en Eco au lieu de 9 pour la grande majorité des grandes compagnies, sauf Emirates), Air France s'est créé une difficulté: les sièges étant plus étroits, et les accoudoirs quasi inexistants le nombre de cas où un problème avec un passger un peu large se pose augmente forcément par rapport à la situation antérieure.
L'étape suivante est donc de faire payer plus cher le passager trop large pour tenir dans les sièges nouveau style de largeur réduite.
Tout ceci est fort logique.
N'oubliez pas qu'en mettant une configuration charter dans ses Boeing 777 (10 sièges de front en Eco au lieu de 9 pour la grande majorité des grandes compagnies, sauf Emirates), Air France s'est créé une difficulté: les sièges étant plus étroits, et les accoudoirs quasi inexistants le nombre de cas où un problème avec un passger un peu large se pose augmente forcément par rapport à la situation antérieure.
L'étape suivante est donc de faire payer plus cher le passager trop large pour tenir dans les sièges nouveau style de largeur réduite.
Tout ceci est fort logique.
Eviter les 777 en 3-4-3 : boîtes à sardines
Mais pourquoi ne pas faire payer au centimètre toutes les personnes qui mesurent plus d'1mètre avec en plus un coef de poid pour les personnes de plus de 30Kg pendant qu'on y est? Les compagnie réduisent la taille réservée aux passagers et s'étonnent qu'il y a des effets collatérales?? C'est pas un peu se foutre de la gueule du monde que de vouloir faire payer aux clients les aléas de leur manque de planification (surbooking, etc.)
Je crois d'ailleurs que la justice française a déclarée ces pratiques discriminatoires illégales...
Je crois d'ailleurs que la justice française a déclarée ces pratiques discriminatoires illégales...
Je ne crois pas que la densification de la cabine eco sur les 777-300 d'AF est été faite aux détriments de la taille des sièges mais plutot de celle des allées. La largeur de l'assise n'a absolument pas changée. Il n'en résulte pas moins une "impression" d'étroitesse comparée a la configuration initiale 3-3-3.
Quant a l'obligation qui serait faite aux personnes de forte corpulence d'acheter un second siège, je n'y vois aucun problème. Tous ceux qui ont passe plusieurs heures coinces a cote de tels passagers apprécieront. Les sièges en classe Economie de toutes les compagnies sont déjà assez inconfortables mais lorsqu'en plus votre voisin occupe la moitie de l'espace réduit qui vous est alloue, cela devient franchement insupportable et totalement injuste. Il faut tout de même réaliser qu'on ne fait pas référence ici a des personnes ayant un léger embonpoint mais bien a ceux et celles d'entre nous qui sont considérés cliniquement obèses. A mon humble avis (que je n'impose a personne) il en va du confort et de la sécurité de tous.
Quant a l'obligation qui serait faite aux personnes de forte corpulence d'acheter un second siège, je n'y vois aucun problème. Tous ceux qui ont passe plusieurs heures coinces a cote de tels passagers apprécieront. Les sièges en classe Economie de toutes les compagnies sont déjà assez inconfortables mais lorsqu'en plus votre voisin occupe la moitie de l'espace réduit qui vous est alloue, cela devient franchement insupportable et totalement injuste. Il faut tout de même réaliser qu'on ne fait pas référence ici a des personnes ayant un léger embonpoint mais bien a ceux et celles d'entre nous qui sont considérés cliniquement obèses. A mon humble avis (que je n'impose a personne) il en va du confort et de la sécurité de tous.
Desole pour les accents que je n'ai toujours pas trouves sur mon clavier British...
"Il faut tout de même réaliser qu'on ne fait pas référence ici a des personnes ayant un léger embonpoint mais bien a ceux et celles d'entre nous qui sont considérés cliniquement obèses."
Bon, prenons actes alors du fait qu'un handicap physique puisse obliger à payer double prix ; mais ce truc là il va falloir l'assumer, hein.
Michel
Bon, prenons actes alors du fait qu'un handicap physique puisse obliger à payer double prix ; mais ce truc là il va falloir l'assumer, hein.
Michel
Viadi, cela n'est mieux que si la personne n'est pas gênée par ce retard, avouez que parfois il est bien pire de devoir attendre (combien de temps? Dans quelles conditions?) un vol ultérieur que de risquer d'avoir à payer deux places; quant à ma proposition de surclassement, j'ai bien précisé que lorsque cela arriverait, le passager n'aurait pas à payer le second siège (comme il l'aurait prépayé, il serait remboursé).
Je suis d'accord... Il faudrait que cette mesure soit appliquée lorsque toutes les possibilités de surclassement, pas forcement de la personne concernée, mais selon le niveau de fidélité ou du tarif payé des passagers (meme si sur AF il ne semble pas y avoir trop de regles) !
En ce qui concerne United, du moins en domestique, les voyageurs avec un statut de fidélité bénéficient d'un surclassement tant qu'il reste de la place en cabine supérieure.
Appliquer cette mesure serait d'éviter à la compagnie de perdre de l'argent en faisant débarquer un passager ou faire partir un avion plein avec un siege vide non facturé, pas pour faire gagner de l'argent à la compagnie !
Apres comme je dis, United Airlines semble avoir la moins mauvaise pratique... mais aucune solution de ne sera totalement acceptable !
Je suis d'accord... Il faudrait que cette mesure soit appliquée lorsque toutes les possibilités de surclassement, pas forcement de la personne concernée, mais selon le niveau de fidélité ou du tarif payé des passagers (meme si sur AF il ne semble pas y avoir trop de regles) !
En ce qui concerne United, du moins en domestique, les voyageurs avec un statut de fidélité bénéficient d'un surclassement tant qu'il reste de la place en cabine supérieure.
Appliquer cette mesure serait d'éviter à la compagnie de perdre de l'argent en faisant débarquer un passager ou faire partir un avion plein avec un siege vide non facturé, pas pour faire gagner de l'argent à la compagnie !
Apres comme je dis, United Airlines semble avoir la moins mauvaise pratique... mais aucune solution de ne sera totalement acceptable !
Je ne crois pas que la densification de la cabine eco sur les 777-300 d'AF est été faite aux détriments de la taille des sièges mais plutot de celle des allées. La largeur de l'assise n'a absolument pas changée. Il n'en résulte pas moins une "impression" d'étroitesse comparée a la configuration initiale 3-3-3.
Comparez la largeur des accoudoirs et vous verrez que ce n'est pas seulement le couloir qui a été réduit.
Or les accoudoirs (enfin une moitié !) font partie de l'espace personnel de chacun, les réduire réduit d'autant l'espace en question. D'où cette impression d'étroitesse. Sans compter pour ceux qui ont un couloir le fait que ceux qui passent vont systématiquement (et à leur corps défendant) vous heurter au passage.
Comparez la largeur des accoudoirs et vous verrez que ce n'est pas seulement le couloir qui a été réduit.
Or les accoudoirs (enfin une moitié !) font partie de l'espace personnel de chacun, les réduire réduit d'autant l'espace en question. D'où cette impression d'étroitesse. Sans compter pour ceux qui ont un couloir le fait que ceux qui passent vont systématiquement (et à leur corps défendant) vous heurter au passage.
Eviter les 777 en 3-4-3 : boîtes à sardines
Le handicap, dans le cadre d'un service public (besoin impératif de déplacement, par exemple pour conserver des relations familiales, pour suivre des soins...), est pris en charge soit directement par la collectivité, soit indirectement en imposant la prise en charge par l'entreprise qui se rattrape ailleurs; dans le cadre des trajets professionnels, il est pris en charge (ou devrait l'être, si cette mesure s'appliquait) dans le cadre de l'adaptation du poste de travail au handicap; dans le cadre des loisirs, il y a plus de latitude et le débat est ouvert (aide pour un trajet par an? etc)
En revanche, je ne vois pas comment on peut imposer aux compagnies, à qui par ailleurs on reproche le surbooking, chaque fois qu'apparaît une personne qui va en réalité occuper plus d'une place, de lui dire "mais bien sûr Madame/Monsieur, on vous accorde gratuitement un siège supplémentaire à côté et on fait attendre quelqu'un d'autre à l'aéroport". Bien sûr cela se décompose en deux questions différentes : 1) une personne qui va "déborder" de son siège doit-elle prévenir la compagnie dès la réservation? Ma réponse est oui, et là, je suis assez catégorique; 2) qui doit payer? — et je propose mais je reconnais que mes propositions sont très compliquées, parce que nous vivons dans une société très compliquée.
"1) une personne qui va "déborder" de son siège doit-elle prévenir la compagnie dès la réservation? Ma réponse est oui, et là, je suis assez catégorique"
Oui, je suis d'accord là-dessus.
"2) qui doit payer? — et je propose mais je reconnais que mes propositions sont très compliquées, parce que nous vivons dans une société très compliquée."
Pour moi ça doit être mutualisé. Tout le monde un peu, donc.
Michel
Oui, je suis d'accord là-dessus.
"2) qui doit payer? — et je propose mais je reconnais que mes propositions sont très compliquées, parce que nous vivons dans une société très compliquée."
Pour moi ça doit être mutualisé. Tout le monde un peu, donc.
Michel
Je n'ai pas le souvenir que les accoudoirs aient ete d'une taille notablement superieur... Leur diminussion potentielle est anecdotique et est certainement plus liee a un gain de poids du siege et donc de l'avion. Il n'en reste pas moins que si qui importe c'est avant tout la largeur de l'assise. Et ceci que l'on soit mince ou...heu...moins mince. En ce qui me concerne, c'est bien sur le coussin que je pose mon posterieur, pas sur les accoudoirs.
Ceci dit, je conviens qu'il n'est plus tres enviable d'etre installe dans un siege couloir. Mais ce n'est pas le sujet de cette discussion.
Desole pour les accents que je n'ai toujours pas trouves sur mon clavier British...
C'est pour cela que j'essaie de voir comment cela pourrait fonctionner; sachant que si on impose une certaine politique à Air France, sans compensation et pas à ses concurrents, cela va diminuer sa compétitivité (encore que là, ce soient eux qui lancent le sujet, juste après Ryanair; je ne sais pas comment font les autres compagnies européennes aujourd'hui ni ce qu'elles projettent de faire).
Comparez la largeur des accoudoirs et vous verrez que ce n'est pas seulement le couloir qui a été réduit.
Or les accoudoirs (enfin une moitié !) font partie de l'espace personnel de chacun, les réduire réduit d'autant l'espace en question. D'où cette impression d'étroitesse.
Sans compter pour ceux qui ont un couloir le fait que ceux qui passent vont systématiquement (et à leur corps défendant) vous heurter au passage.
Le service communication de AF/KL parvient à faire passer une dégradation des conditions de voyage (de 3-3-3 en 3-4-3) pour une amélioration du confort, ils sont trop forts.
En plus de réduire la place du passager, le passage du 3-3-3 en 3-4-3 dégrade aussi les conditions de travail des stewards et hôtesses avec l'étroitesse des couloirs.
Le service communication de AF/KL parvient à faire passer une dégradation des conditions de voyage (de 3-3-3 en 3-4-3) pour une amélioration du confort, ils sont trop forts.
En plus de réduire la place du passager, le passage du 3-3-3 en 3-4-3 dégrade aussi les conditions de travail des stewards et hôtesses avec l'étroitesse des couloirs.
Ca me rappelle les 77W COI ! la configuration 3-4-3 etait une amélioration quand pour garder des places en 3-3-3 il fallait payer alizee... Meme si je dois dire que l'éco prenium est de meilleure qualité !
A noter actuellement, des promos sur Openskies : Paris New York, 2 à 3 AR quotidiens de CDG vers EWR et JFK, aux environ de 900 EUR en classe BIZ SEAT, c'est à dire en recliner avec service business ! Pour un prix probablement identique à l'éco +, le choix est vite fait...
A noter actuellement, des promos sur Openskies : Paris New York, 2 à 3 AR quotidiens de CDG vers EWR et JFK, aux environ de 900 EUR en classe BIZ SEAT, c'est à dire en recliner avec service business ! Pour un prix probablement identique à l'éco +, le choix est vite fait...
openskies a donc quitté ORLY après le rachat de la cie L'AVION ??
Autant pour moi je me suis embrouillé !
Les vols sont toujours à ORY mais vers JFK et EWR
Openskies a maintenant deux classes de service : BIZ BED et BIZ SEAT BIZ BED : les sieges se transforment en lit, comme les sieges affaires de BA BIZ SEAT : les sieges sont juste inclinables à 140°, comme ce que proposait L'avion avant.
Tarifs de ORY à 900 EUR en BIZ SEAT et 1800 EUR en BIZ BED AR TTC Vols toujours opérés en B757-200 Programme de fidélité de BA valable sur ces vols
Les vols sont toujours à ORY mais vers JFK et EWR
Openskies a maintenant deux classes de service : BIZ BED et BIZ SEAT BIZ BED : les sieges se transforment en lit, comme les sieges affaires de BA BIZ SEAT : les sieges sont juste inclinables à 140°, comme ce que proposait L'avion avant.
Tarifs de ORY à 900 EUR en BIZ SEAT et 1800 EUR en BIZ BED AR TTC Vols toujours opérés en B757-200 Programme de fidélité de BA valable sur ces vols
Ma question était de savoir s'il y avait plus de précisions concernant ce déploiement, à savoir les routes et les mises en place effectives sur cesdites routes...
Voyager, c'est ma devise...
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but this is the first time an airline has treated me as poorly as Air France.
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Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
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After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric







