C'est un peu long mais voici (en détails) ma mésaventure avec Saudi Airlines et quelques informations pratiques.
J'achète le 18/08 sur GoVoyages 3 billets pour Noël 2010 pour Paris-Kuala Lumpur (avec escale à Jeddah) à un prix imbattable pour cette période de l'année (1500 €).
Je contacte GoVoyages pour savoir si Saudi Air prend en charge l'hôtel et le transfert aéroport pour mon escale de 15h25 à Jeddah.Pour information, pas besoin de visa de transit pour moins de 18h en Arabie Saoudite, c'est écrit ici : http://www.allovisa.com/vsi/pdf/Arabidoc.pdf.GoVoyages me renvoie vers la Saudi Air.
Depuis donc le 21/08 je tente désespérément de contacter la compagnie (ça ne répond pas au bureau de Paris) et arrive enfin à avoir 2 charmantes personnes (hier le 03/09) sur le numéro des transports cargo, qui me renvoie vers celui de l'aéroport (le monsieur du "cargo" me confirme au passage que le bureau de Paris ne répond pas au téléphone...).Pour information, les contacts Saudi Airlines en France, 34 Avenue George V 75008 Paris
Reservation 0153675050 - Fax 0153675080
Airport Services 0148623035
Cargo 0174372933 - Fax 0174372938c'est ici : http://www.saudiairlines.com/...CM1000001f64e80aRCRDOn m'informe que mes billets ont été modifiés : les seconds vols à l'aller et au retour sont "retardés" de 48h !!! (ça aurait fait 52h10 et 63h25 d'escale à Jeddah...).
Paniquée, je recontacte GoVoyages (il ne faut pas contacter la compagnie mais l'agence puisque l'achat de billets a été fait auprès de cette dernière) pour obtenir soit le maintien de mes vols d'origine, soit le remboursement de mes 1500 € et des vols AirAsia que j'avais achetés après l'émission des billets électroniques (Kuala - Siem Reap et Phnom Penh - Kuala) pour environ 443 €. Je mentionne au passage à GoVoyages que je suis dans le cas d'une annulation de vols (même si la réclamation d’indemnisation doit être adressée au transporteur, seul habilité indemniser les passagers).Pour information, un retard de + de 3 heures est assimilé à une annulation de vol et "ouvre droit" à l'indemnité due en cas d'annulation (dans mon cas 600 € pour un vol de + de 3500 km, soit un total de 600 € x 3 billets x 2 fois = 3600 €). Pour les détails, c'est ici :http://droit-finances.commentcamarche.net/...tes-en-cas-de-retardhttp://droit-finances.commentcamarche.net/...tion-surbooking.php3Au final GoVoyages me propose un vol aller 1 jour + tôt (avec escale à Ryad de 2h15) et le même retour (mais avec une escale à Jeddah de 4h50 au lieu des 15h25 d'origine), que j'accepte.
Nous ne passerons pas le cap de la nouvelle année à Jeddah comme prévu (et au passage, tant mieux, il aurait fallu que je me voile de la tête aux pieds) mais à l'aéroport.
Cette histoire m'a coûté quelques sueurs froides et un peu de sous (modification du vol AirAsia Kuala - Siem Reap un jour + tôt pour 270 MYR soit environ 69 €) et vu ce que je lis sur cette compagnie, la mésaventure ne fait peut-être que commencer...
Je posterais une suite à mon retour !
Nous ne passerons pas le cap de la nouvelle année à Jeddah comme prévu (et au passage, tant mieux, il aurait fallu que je me voile de la tête aux pieds) mais à l'aéroport.
C'est en tous cas ce que j'ai compris après avoir lu bcp de choses sur internet (d'ailleurs, à l'aéroport, on n'a jamais besoin de visa puisqu'on reste en zone internationale)
si j'ai bien compris, les vols qui sont recalés sont les vols Jeddah-Kuala et Kuala-Jeddah, tous deux sur Saudia... ça ne va as être facile d'invoquer le règlement 261/2004 de l'UE auprès d'une compagnie....saoudienne !
Bonnes vacances tout de même !
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
si j'ai bien compris, les vols qui sont recalés sont les vols Jeddah-Kuala et Kuala-Jeddah, tous deux sur Saudia... ça ne va as être facile d'invoquer le règlement 261/2004 de l'UE auprès d'une compagnie....saoudienne !
Bonnes vacances tout de même !
D'autant plus qu'avoir un retard sur un vol qui partira dans quelques mois c'est plutôt dur à prouver 😏
Il s'agit de changement d'horaire pas de retard !!!! 😄
Ca c'est votre point de vue pas le mien. N'en faîtes pas une généralité.
Et l'Arabie Saoudite ne laisse sûrement pas rentrer sur son territoire une personne sans visa, au lieu de lire n'importe quoi sur internet, vous devriez commencer par prendre contact avec la représentation diplomatique de ce pays en France.
Attention aux lectures hatives et interprétations et aux "ouvre droit"
un report d'horaires a plusieurs mois du départ (on parle ici de sept pour vols décembre) ne donne droit a aucune indemnisation au titre de la directive UE 261/2004, le seul droit du passager dans ce cas est d'annuler son voyage et obtenir le remboursement intégral, mm si le billet est non remboursable
concernant les retards actuellement la directive UE 261/2004 n'oblige la Cie qu'a une assistance assortie de certaines prestations, souvent évoqué ici, mais aucune indemnisation au titre de la réglementation UE évoquée. Par contre oui il y a eu des jugements en appel qui ont condamné la Cie a verser une compensation mais ceci n'est applicable qui si la justice est saisie et surtout si le juge y donne une suite favorable, ce qui n'est pas tjrs le cas et dans le cas contraire c'est une action qui coutera cher a l'intéresse, il est effectivement envisagé que la directive UE261/2004 soit modifiée mais quand ??? car une decision de justice ne modifie pas la règlementation elle ne fait qu creer une juriceprudence que les avocats se feront un plaisir de mettre en avant contres €€ € d'honoraires
Et enfin dernier point ce n'est pas l'AGV qui est redevable de toutes ces indemnités lorsqu'elles sont effectivement dues mais la Cia alors bon courage avec Saudi … au cas ou
Bon voyage et surtout voyagez zen!
Michel France (85)
Attention aux lectures hatives et interprétations et aux "ouvre droit"
un report d'horaires a plusieurs mois du départ (on parle ici de sept pour vols décembre) ne donne droit a aucune indemnisation au titre de la directive UE 261/2004, le seul droit du passager dans ce cas est d'annuler son voyage et obtenir le remboursement intégral, mm si le billet est non remboursable
concernant les retards actuellement la directive UE 261/2004 n'oblige la Cie qu'a une assistance assortie de certaines prestations, souvent évoqué ici, mais aucune indemnisation au titre de la réglementation UE évoquée. Par contre oui il y a eu des jugements en appel qui ont condamné la Cie a verser une compensation mais ceci n'est applicable qui si la justice est saisie et surtout si le juge y donne une suite favorable, ce qui n'est pas tjrs le cas et dans le cas contraire c'est une action qui coutera cher a l'int��resse, il est effectivement envisagé que la directive UE261/2004 soit modifiée mais quand ??? car une decision de justice ne modifie pas la règlementation elle ne fait qu creer une juriceprudence que les avocats se feront un plaisir de mettre en avant contres €€ € d'honoraires
Et enfin dernier point ce n'est pas l'AGV qui est redevable de toutes ces indemnités lorsqu'elles sont effectivement dues mais la Cia alors bon courage avec Saudi … au cas ou
Juste rapidement,
- départ de Paris avec destination finale Kuala : les directives UE s'appliquent dans ce cas
- peut-être pas "retard" en tant que tel mais "surbooking" (le vol initial acheté n'est pas retardé, il existe tjrs, on me met sur un autre vol 48h + tard !). Dans le cas où j'acceptais l'annulation de vols, GoVoyages m'aurait remboursée mes 1500 € et j'aurai demandé à la Saudi le remboursement des vols AirAsia car ils me refusaient - de fait - l'embarquement sur mon vol initial. Maintenant, avec les si et si, je ne sais pas au final si cela aurait fonctionné !
En tous cas, l'objectif du post était de faire partager mon expérience !
Non pas a 2 mois du départ mais ... pas grave tu n'es plus concerné et mon post est ausi pour que ça évite de fausses interprétations et donc de fausses "joies" enfin si on peut dire ça !
Bon voyage et surtout voyagez zen!
Michel France (85)
Ca c'est votre point de vue pas le mien. N'en faîtes pas une généralité.
Et l'Arabie Saoudite ne laisse sûrement pas rentrer sur son territoire une personne sans visa, au lieu de lire n'importe quoi sur internet, vous devriez commencer par prendre contact avec la représentation diplomatique de ce pays en France.
Je ne fais aucune "généralité", je mentionne que j'ai écrit un autre message concernant des vols bon marché.
Pour votre information, les services consulaires ne répondent pas souvent au téléphone (tenté pour ma part une bonne 10aine de fois).
Et cher Trashpam, comme vous semblez bien au fait des us et coutumes de l'administration saoudienne, partagez vos sources avec nous !
Ca c'est votre point de vue pas le mien. N'en faîtes pas une généralité.
Et l'Arabie Saoudite ne laisse sûrement pas rentrer sur son territoire une personne sans visa, au lieu de lire n'importe quoi sur internet, vous devriez commencer par prendre contact avec la représentation diplomatique de ce pays en France.
Et pourtant 00soda00 a raison 😛
Extrait de "TIMATIC Visa/Entry requirements" :
05SEP10 / 1456 UTC
National France (FR) /Embarkation France (FR)
Transit Saudi Arabia (SA) /Destination Malaysia (MY)
ALSO CHECK DESTINATION INFORMATION BELOW
Saudi Arabia (SA)
TWOV (Transit Without Visa):
Visa required, except for Visa not required for those
continuing to a third country, provided:
- continuing by the same or first connecting aircraft within
18 hours; and
- holding confirmed onward tickets; and
- all documents required for their the next destination.
Only one stop-over in Saudi Arabia is permitted, except when
flying on Saudi Arabian Airlines, where a second transit point
is permitted. Any change to itinerary is subject to
immigration approval. There are no hotel facilities available
at the airport transit area.
- Passengers whose connection time is over 6 hours and less
than 18 hours may be allowed to leave the airport for hotel
accommodation or shopping. If passengers are granted
permision to leave the airport, immigration will retain
their passports and issue a transit permit which must be
submitted to immigration 3 hours prior to departure. One
coloured passport photograph is required.
Additional Information:
- Moslims not performing the Hajj, []
- Admission and transit refused if not complying with the
Saudi Arabian requirements regarding general appearance
[]
- It is strongly recommended not to hold passports containing
any Israeli visa or stamp when entering or transiting Saudi
Arabia.
- It is strongly recommended that passengers with muslim
background and non-Saudi Arabian nationality, holding a
normal Visit/Business Visa, do not enter Saudi Arabia via
Jeddah during the Haj season as entry may be refused on
suspicion of performing Haj.
- Visitors must hold all documents required for next
destination, and return or onward tickets.
Warning:
- Non-compliance with the entry requirements will result in a
fine of SAR 5,000.-.
il y a une base de donnée pour toutes les cies aeriennes qui donne les conditions dans tous les cas c'est TIMATIC, c'est ce que consultera la Cie si besoin !
ci dessous ce qui est mentionné pour l'Arabie Saoudite, c'est clair !
oupssssssss posté par ailleurs quelques mn avant donc je supprime la citation😏
Bon voyage et surtout voyagez zen!
Michel France (85)
il y a une base de donnée pour toutes les cie aerienne qui donne les conditions dans tous les cas c'est TIMATIC, c'est ce que consultera la Cie si besoin !
ci dessous ce qui est mentionné pour l'Arabie Saoudite, c'est clair !
Merci à Michel446 et DisizLaPeste pour l'info TIMATIC, je vais de ce pas me trouver un lien sur cette BDD !
Oui, rentrés, et très agréablement surprise par la Saudi !
Contrairement aux nombreuses mésaventures, nous sommes tombés sur de beaux et grands avions (places spacieuses), certes vieillots (pas d'écrans individuels) mais un personnel de bord charmant et serviable.
Pour les escales, Riyad a été très rapide et Jeddah, pour les quelques heures passées (peu de chose à l'aéroport), les saoudiens de l'aéroport sont aussi très sympathiques et serviables !
Hello! Ah super:-) ton commentaire me rassure! Et dis moi as tu eu a confirmer ton billet retour a KL? Auprès de ki? Comment fait on? De plus pdt les escales on a le droit de sortir?
C est bizarre qu'il n'y ait pas d'écran individuel.... Ça t as pas gêne? C agréable qd même? La nourriture est bonne:-)? Avions a l'heure?
Bon bah j'espère k ton Sejour en Malaisie s'est bien passe aussi! Nous c pour Mars...-:) mais pas encore de circuit bien défini.
Shanee
En fait, j'achète régulièrement mes billets pour l'Asie en faisant Paris-Kuala, et après je repars ailleurs ! (c'est bcp moins cher). J'étais au Cambodge !
J'ai oublié de confirmer mon billet de retour (je crois bien que ça ne se fait plus... faudrait demander à l'aller, en tous les cas les voyagistes comme GoVoyages écrive tjrs la mention même si ça ne se fait plus : j'avais eu le cas avec une autre compagnie).
Non, ça ne me gêne pas : je dors du début jusque la fin quelle que soit la durée du vol (ce qui fait bien enrager mon mari...). C'est parce que les avions sont assez vieux !
Avion à l'heure (même pas bloqué par la neige au départ, alors qu'une 10aine de vols étaient annulés à Roissy...), mais par contre, ce n'est pas de la grande cuisine (j'ai juste ouvert l'oeil pour voir).
J'avais traversé toute la malaisie en venant de Thaïlande, en passant par Penang (à faire car très sympa) et en finissant à Singapour, et une autre fois, j'ai été à Langkawi (juste du farniente), et à Bukit Merah (sympa pour les enfants). Pleins de choses à faire !
Bon voyage !
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric