ESTA form denied then approved!
FR

Translated into English.

Original post
JE
Hi everyone, I’m traveling in April with a layover in the United States. I filled out the ESTA form but made a mistake by checking the wrong boxes, so my authorization was denied. I tried again a few days later, this time checking the right boxes, but the application seemed stuck ("AUTHORIZATION DENIED"). I tried one last time a few days ago, and—oh, miracle—"AUTHORIZATION APPROVED". However, I’m still worried because my first request was denied. Could I still be turned away at immigration?! Will there be a record of my first application? Thanks for your help....
JE Jeje11 ·
I called the U.S. Embassy in Paris, and the person I spoke to told me there’s no problem if the second request was approved. However, based on what I’ve read in various online documents, all requests after approval are kept for their validity period and then archived for 12 years!!!! http://french.france.usembassy.gov/root/pdfs/esta.pdf On page 2 of that link: "Once the form is completed and submitted online for approval, it will be compared to the appropriate government databases. From the moment the data is submitted online, it remains active for the entire period the ESTA authorization is valid. The Department of Homeland Security will retain this information for an additional year and then archive it for 12 years to allow for information searches related to security or investigative matters." Or here: http://www.expatriation.com/etats-unis-formulaire-esta-probleme-erreur.html "Retention of data collected after an ESTA request The authorization is valid for two years. The data provided in the initial request remains active for one year after expiration. If there’s no renewal, the data is no longer active but remains archived for 12 years."

So, I’m still in the dark but plan to go anyway since I already have my flight tickets. But if someone can reassure me by confirming the validity of my second request... I’d be less stressed when I arrive at immigration!
GB Gbelissa ·
I just had a similar issue. I filled out the ESTA form for each member of my family. I got approval for myself, my wife, one of my sons, but my eldest son was denied. I contacted the embassy in Paris, who told me they couldn’t do anything except apply for a temporary visa. But it was too late to make the request given my imminent departure.

They told me my son would be turned away by immigration if we left anyway.

So, a huge hassle with non-refundable tickets. 🙁

I still called 00 1 2023443710, the number the Embassy gave me, which is an immigration service.

I called this U.S. number, spoke in English, and with his passport number, they told me to reset the form.

It’ll need to be filled out again within 24 hours.

So if your ESTA is DENIED, call this number.
LO Lolokarello ·
Hi, Just checking in about your trip—did you end up going and returning without any issues? Did you run into any problems with the ESTA application? Mine was denied because I checked the wrong box. I’m waiting 24 hours to reset the form and hoping it works this time. Please keep me posted!
LO Lolokarello ·
Hi there, Just checking in about your trip—did you end up going and returning without any issues? Did you run into any problems with the ESTA application? Mine was denied because I checked the wrong box. I’m waiting 24 hours to reset the form and hoping it works this time. Keep me posted, thanks!
LO Lolokarello ·
Hi, Just checking in about your trip—did you end up going and returning without any issues? Did you run into any problems with the ESTA application? Mine was denied because I checked the wrong box. I’m waiting 24 hours to reset the form and hoping it works this time. Please keep me posted!
JE Jeje11 ·
hi lolokarello I actually went to Roatan (island in Honduras), but I won’t lie—I really thought I’d be making an express round trip!!! When I arrived at Newark (first layover), the immigration officer set my passport aside and asked me to follow him. I did, and he took me down to some basement area where I waited for over 40 minutes. He called me back and had me explain the situation... for over 30 minutes!!! He then wrote up a long report and stamped my ESTA... phew! At first, he told me I’d be sent back on the next flight to France, but luckily, my negotiation worked!! Just so you know, you still have to wait 10 days (I think... maybe even 15) to reapply for an ESTA if it’s been denied... I was only in transit, so I think he was a bit more understanding... but if it’s to stay in the US, they keep records of all ESTAs, whether denied or approved!!! So the risk can be taken—they’re human... not very cool, the vibe was pretty tense, and they don’t joke around, but they *can* be understanding!!! Hope this helps, and safe travels... if you decide to go....
GB Gbelissa ·
I just arrived in the USA. Just a little note about the immigration services—they asked me to go to the office "over there on the right." But once inside, with the new ESTA number approved this time, everything went perfectly.

And now, vacation begins!!!!

a++
RI RiZzemma ·
hi,

I just wanted to thank you because, without meaning to, you helped me out!! So, I filled out the ESTA form two days ago and it was denied! My best friend filled it out right after me and—boom—hers was approved! We were shocked! We figured I must’ve made a mistake... Anyway, since we did this in the evening, it was impossible to call the embassy. So we looked for solutions online and came across your post. We called the number for the U.S., and within two hours, everything was sorted. I redid the form, and it was approved!!! So thank you for sharing that number—since we’re leaving on October 5th, I was sure they wouldn’t give me a visa, and I already saw myself stuck in France 🙁!! Thanks again!
GB Gbelissa ·
Hi, Glad that helped! And are you heading somewhere in the US? If it’s for vacation, have a great trip! Gilles
RI RiZzemma ·
hi,

I’m leaving on the 5th with my best friend—we’re heading to New York but only for 2 days, then we’re off to Mexico to work in an orphanage!! We’re going for several months, 6, 9... or more, we don’t know yet!!! thanks again!
GB Gbelissa ·
Well done on the mission. That’s impressive. Have a great trip. Gilles
LA Laurent00 ·
Hi, did you manage to resubmit the ESTA application? Thanks
GB Gbelissa ·
Hi, After calling the immigration services in Washington and an agent resetting his file, it worked 24 hours later. But ever since, every time my son goes to the US, it takes a long time to get through immigration.
BO Boycote ·
But does it carry any particular significance if you’ve applied for two ESTAs, knowing the first one was denied? Do they dig deeper when you arrive?
NA Natolive ·
A huge thank you for sharing this number!!!! I just had the same issue—my ESTA was denied (I actually answered "yes" by mistake, obviously, to the last question about diplomatic immunity). I called the number, the person canceled my first ESTA, and I was able to reapply within the hour, and it was approved! I also sent an email (there’s a questions section at the bottom of the ESTA application): they were kind enough to reply the next day, pointing out the mistake I’d made, telling me to cancel my request, and saying I could reapply—which was accepted!!!! Phew, phew, phew, because otherwise, it would’ve meant a visa application in Paris with non-refundable tickets! Thanks again!
CB Cbmsarfati ·
Hi there,

My wife and I are leaving next week with our two kids. I applied for the ESTA this morning, and now I’m panicking—my wife’s application was refused, and we have no idea why?!!!

I called the number you provided, but all I got was a voicemail saying the service won’t be available until January 2011?!!

Do you have any other advice for me?!!

Thanks in advance,
JE Jeje11 ·
Sometimes the system "glitches," so just reapply in a few days (I think it's 72 hours) and it should be fine.... Have a great trip!!
TE Teamhervault ·
Hi there, I just got back from New York and I want to thank GBELISSA so much for sharing the immigration phone number 00 1 2023443710, which lets you reset your ESTA. I’d made a mistake by answering YES to the third question when filling out my ESTA application. After my request was denied, I called the US Embassy in Paris, and they told me there was nothing they could do—it wasn’t their responsibility. So, I called that number (just a heads-up, they only speak English) and explained why I’d made the mistake. They reset my ESTA, and two days later, I had "ESTA APPROVED." Still, I left for New York with a bit of apprehension. When I arrived, there was no issue with the agent who stamped my passport—but he didn’t give it back. He just handed back my wife’s and kids’ passports. Then he asked me to follow him to the immigration offices. I spent 20 minutes explaining why I’d answered YES, and afterward, they gave me permission to enter the country—not without a smile that said a lot about what he was thinking.

Thanks!

So, if your ESTA is DENIED, call this number.
DE Detteve ·
hi there I’m married to a US resident (green card holder) and it’ll be 2 years in July. My husband filed for a green card for me. I’m French, and during my last trip to the US I was 5 months pregnant. At 6 months, I was rushed to the hospital because I was losing amniotic fluid and bleeding, so they decided to hospitalize me to avoid losing my babies. The problem is I stayed in the hospital for a month and had a C-section. The babies were immediately put on respiratory support, etc.—the whole works. So I ended up staying in the US for over 3 months because of that, about 4 and a half months total. After that, I went back to France with my little ones. Then, a week ago, I tried to go to the US to spend the holidays with my husband, but the airline refused to let me board because my ESTA application was denied. They told me to apply for a visa, but I don’t know which type of visa to ask for. What should I do?? Can anyone help me, please?? Thanks for reading—it was a bit long.

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