Vols Air France: San Francisco - Paris en A380
by Dusty35
This discussion is in French, the community’s main language.
Ou as tu acheté ton billet ? Moi Expedia m'a prévenu à chaque fois qu'il y a eu un changement même minime d'horaire ...
Direct sur AF, comme quoi...
Direct sur AF, comme quoi...
En agence, nous recevons un message automatiquement à chaque changement. Charge à nous de prévenir les clients. Nous n'avons que peu de changement globalement, ce n'est donc pas une enorme difficulté.
Pour Air France, en changeant un vol sur toute une saison, il leur faudrait prevenir enormement de passagers. En admettant que 50% en moyenne des billets soient vendus par la compagnie, sur un 747 à 350 passagers en moyenne (ils ne sont pas tous complets), cela leur fait 180 passagers sur 90 jours x 2 vols (1 dans chaque sens) à contacter. On arrive donc autour de 32400 pax impactés à contacter. (bon apres, tout le monde ne voyage pas tout seul, donc, ça en fait moins dans les faits)... Mais c'est vous dire que ça ne se fait pas en claquant des doigts, sachant qu'il faut gérer ce genre d'opération avec celles de tous les jours.
Mais quoi qu'il arrive, tot ou tard, les passagers sont prévenus. Cela dépend du niveau de contact aussi. (mail, tel...)
Bref, on a parfois tendance à penser qu'on est seul à etre concerné par un probleme alors que non...
Pour Air France, en changeant un vol sur toute une saison, il leur faudrait prevenir enormement de passagers. En admettant que 50% en moyenne des billets soient vendus par la compagnie, sur un 747 à 350 passagers en moyenne (ils ne sont pas tous complets), cela leur fait 180 passagers sur 90 jours x 2 vols (1 dans chaque sens) à contacter. On arrive donc autour de 32400 pax impactés à contacter. (bon apres, tout le monde ne voyage pas tout seul, donc, ça en fait moins dans les faits)... Mais c'est vous dire que ça ne se fait pas en claquant des doigts, sachant qu'il faut gérer ce genre d'opération avec celles de tous les jours.
Mais quoi qu'il arrive, tot ou tard, les passagers sont prévenus. Cela dépend du niveau de contact aussi. (mail, tel...)
Bref, on a parfois tendance à penser qu'on est seul à etre concerné par un probleme alors que non...
Je revais d'un autre monde, où la lune serait blonde. Jean Louis Aubert
Moi aussi, directement sure Air France.
Je suis rassurée aujourdhui parce que je viens de regarder ma réservation sur Air France et les places que j'ai choisies hier au téléphone sur l'A340 sont bien enregistrées sur le site. Toujours est-il que personne d'Air France ne m'a contacté. Ils ont my email et mon numero de téléphone !
Merçi encore à Dusty pour avoir commençé cette discussion. Kristen
Je suis rassurée aujourdhui parce que je viens de regarder ma réservation sur Air France et les places que j'ai choisies hier au téléphone sur l'A340 sont bien enregistrées sur le site. Toujours est-il que personne d'Air France ne m'a contacté. Ils ont my email et mon numero de téléphone !
Merçi encore à Dusty pour avoir commençé cette discussion. Kristen
On arrive donc autour de 32400 pax impactés à contacter. (bon apres, tout le monde ne voyage pas tout seul, donc, ça en fait moins dans les faits)... Mais c'est vous dire que ça ne se fait pas en claquant des doigts, sachant qu'il faut gérer ce genre d'opération avec celles de tous les jours.
C'est sur que c'est énorme, moi je ne m'inquiétais pas d'être contacté ou non d'un changement (à part les horaires) et je ne m'y attendais pas spécialement non plus. Mais par contre, pour un changement d'horaire important, ça me parait évident que la compagnie informe au plus vite.
En même temps, à l'aire de l'informatique, un bon serveur de mail, et c'est réglé en quelques clics. On est plus au téléphone et aux courriers papier quand même...
C'est sur que c'est énorme, moi je ne m'inquiétais pas d'être contacté ou non d'un changement (à part les horaires) et je ne m'y attendais pas spécialement non plus. Mais par contre, pour un changement d'horaire important, ça me parait évident que la compagnie informe au plus vite.
En même temps, à l'aire de l'informatique, un bon serveur de mail, et c'est réglé en quelques clics. On est plus au téléphone et aux courriers papier quand même...
"En même temps, à l'aire de l'informatique, un bon serveur de mail, et c'est réglé en quelques clics. On est plus au téléphone et aux courriers papier quand même..."
Exactement. On fait un seul clic et on peut envoyer des milliers d'emails.
Ask people who send spam emails.
Exactement. On fait un seul clic et on peut envoyer des milliers d'emails.
Ask people who send spam emails.
Bonsoir,
Comme expliqué par luneblonde, il est impossible (pour le moment) de prévenir tous les passagers de tous les vols impactés sur une période très longue quand cela concerne un changement d'appareil et que les passagers ne changent pas de cabine. Les passagers seront cependant prévenus en temps et en heure, au fur et à mesure que le vol approche.
Je vous laisse imaginer actuellement le boulot du service d'Air France dédié (ROC) avec le Japon, l'A380 KO à NYC, la situation à Abijan, etc... donc les vols dans 2/3 mois seront traités plus tard :)
Comme expliqué par luneblonde, il est impossible (pour le moment) de prévenir tous les passagers de tous les vols impactés sur une période très longue quand cela concerne un changement d'appareil et que les passagers ne changent pas de cabine. Les passagers seront cependant prévenus en temps et en heure, au fur et à mesure que le vol approche.
Je vous laisse imaginer actuellement le boulot du service d'Air France dédié (ROC) avec le Japon, l'A380 KO à NYC, la situation à Abijan, etc... donc les vols dans 2/3 mois seront traités plus tard :)
Tout ce qui ne vous tue pas peut faire l'objet d'un ACARS
Bonsoir,
Comme expliqué par luneblonde, il est impossible (pour le moment) de prévenir tous les passagers de tous les vols impactés sur une période très longue quand cela concerne un changement d'appareil et que les passagers ne changent pas de cabine. Les passagers seront cependant prévenus en temps et en heure, au fur et à mesure que le vol approche.
Ah. Mais alors pourquoi Expedia le fait ?
Ah. Mais alors pourquoi Expedia le fait ?
Patrick.
On comprend bien qu'ils soient débordés, aucun doute la dessus, c'est juste que le coup du "contacter les clients ça prend du temps", j'y crois pas trop, 8h, c'est fait (et encore). C'est avant tout cela le service client, réactivité, communication, même en cas de coups durs. Je parle d'une manière générale, pas pour ce cas en particulier car ça n'a aucune importance pour moi à ce stade des choses.
Point de vue priorité, je vous l'accorde, c'est bien loin d'être une urgence. 😉
Point de vue priorité, je vous l'accorde, c'est bien loin d'être une urgence. 😉
Ah. Mais alors pourquoi Expedia le fait ?
+1
c'est quand même les boules que l'intermédiaire prévienne mais pas AF... 😕
Eux aussi ils ont des imprévus.
+1
c'est quand même les boules que l'intermédiaire prévienne mais pas AF... 😕
Eux aussi ils ont des imprévus.
Comment se fait-il que lorsque j'ai appelé AF hier, il y avait déjà beaucoup de places réservées dans l'A340 ? Je n'ai pas eu beaucoup de choix. J'avais réservé me places il y a un mois sur le 747. Si j'avais attendu encore quelques semaines, j'aurais eu les dernières places près des toilettes 🙂
Même le personne au téléphone à AF m'a dit qu'on aurait du me contacter. Ce n'est pas une tâche impossible. Les autres compagnies le font bien.
Kristen
Même le personne au téléphone à AF m'a dit qu'on aurait du me contacter. Ce n'est pas une tâche impossible. Les autres compagnies le font bien.
Kristen
Bonsoir
C'est a prevoir sachant que le a340 est plus petit que le 747 , quand il faut recaser tout le monde dans un avion plus petit!!
ça promet!!!
Parce qu'un intermédiaire en a bien moins a gérer. Vu mon volume de trafic (petite agence de 3 personnes), un changement de ce type m'impacte tres peu, voire pas du tout.
Il s'avere que ce changement là m'a impacté sur 2 dossiers. Le mien...et mon pere qui prend le meme vol mais 2 mois plus tot. Ca va vite à prévenir. (et j'ai prévenu le forum par la meme occasion, ce que je n'aurais pas fait pour un passage 777-340 par exemple)
Alors Expedia a des volumes plus elevés que moi évidemment mais du personnel pour traiter aussi. AF ne peut pas, les volumes sont trop gros. Et les histoires de sieges de vols de dans 2 à 4 mois sont moins importants et urgents que les cas cités ci dessus.
Si on admet qu'AF vend 30 à 50 % de ses propres billets, il reste donc une repartition de 50 à 70% qui sont traités par une armée d'intermédiaires (agences classiques, online...)
Si on admet qu'AF vend 30 à 50 % de ses propres billets, il reste donc une repartition de 50 à 70% qui sont traités par une armée d'intermédiaires (agences classiques, online...)
Je revais d'un autre monde, où la lune serait blonde. Jean Louis Aubert
Ah. Mais alors pourquoi Expedia le fait ?
Car c'est le rôle d'une agence de voyage de prévenir son client en cas de changement d'appareil ou de recalage de vol. Là dessus, Air France remplit son rôle en informant l'agence, qui répercute sur le client.
Pour la vente directe, des outils de contact client sont en train d'être mis en place et devraient donner lieu au même résultat.
Mais par exemple, imaginons le cas d'une liaison quotidienne normalement opéré en B777 et qui passerait en A380 pour 3 mois cet été. Cela concerne donc environ 180 vols d'environ 300 pax soit 54000 passagers à contacter (sachant que tous les dossiers de réservation n'ont pas forcément de mail ou de phone), le tout 4/5 mois à l'avance, sachant que pour la plupart d'entre eux, ils seront dans la même cabine, avec la plupart du temps les mêmes sièges associés (sauf que le plan cabine n'est plus le même), et que de toute façon, la pré-sélection de sièges lors d'une réservation n'est qu'une demande préférentielle et non une affectation de siège (celle-ci est effectuée uniquement lors de l'enregistrement). Et puis pour raisons opérationnelles, finalement la liaison sera remise sur du B777 (A380 cloué au sol par exemple). Hop rebelote, il faut refaire le parcours inverse.
Car c'est le rôle d'une agence de voyage de prévenir son client en cas de changement d'appareil ou de recalage de vol. Là dessus, Air France remplit son rôle en informant l'agence, qui répercute sur le client.
Pour la vente directe, des outils de contact client sont en train d'être mis en place et devraient donner lieu au même résultat.
Mais par exemple, imaginons le cas d'une liaison quotidienne normalement opéré en B777 et qui passerait en A380 pour 3 mois cet été. Cela concerne donc environ 180 vols d'environ 300 pax soit 54000 passagers à contacter (sachant que tous les dossiers de réservation n'ont pas forcément de mail ou de phone), le tout 4/5 mois à l'avance, sachant que pour la plupart d'entre eux, ils seront dans la même cabine, avec la plupart du temps les mêmes sièges associés (sauf que le plan cabine n'est plus le même), et que de toute façon, la pré-sélection de sièges lors d'une réservation n'est qu'une demande préférentielle et non une affectation de siège (celle-ci est effectuée uniquement lors de l'enregistrement). Et puis pour raisons opérationnelles, finalement la liaison sera remise sur du B777 (A380 cloué au sol par exemple). Hop rebelote, il faut refaire le parcours inverse.
Tout ce qui ne vous tue pas peut faire l'objet d'un ACARS
excuses, excuses...
Kristen
Kristen
Alors on m'a déjà fait le coup de l'A380 cloué au sol en novembre sur NYC...pour voler sur 747. (bon l'hotesse au sol avait été tres sympa en nous offrant des sieges plus à l'étage)
Là, c'est le coup de bol, au détriment de ces pauvres japonais, je passe du 747 au 380. Alors quand hier j'ai vu l'histoire de NYC, j'y ai repensé.... Donc, ne parlons pas de malheur. Je me dis que de toute façon, quand il y a un pépin sur 1 380, c'est NYC qui va manger à chaque fois car c'est la seule ligne ou il est possible de mettre un autre appareil forcement plus petit et repartir la clientele en carafe sur tous les autres nombreux vols de la ligne (Montreal aussi dans une moindre mesure). Nettement plus compliqué sur un Jobourg ou un Washington.
Toutefois, ce n'est pas sans conséquence sur les autres lignes :
Bulletin de ce soir :
EXPLOITATION Vols long-courriers Afrique et Moyen Orient - Johannesburg : AF990/14apr CDG 21h20 JNB 07h50, en raison d'une tension flotte (A380 immobilisé à JFK), ce vol est recalé au 15apr aux horaires suivants: CDG 09h00 JNB 19h30. Vol re-numéroté AF990A. En conséquence: AF995/14apr JNB 17h25 CDG 04h05 est également recalé au 15apr et re-numéroté AF995A: JNB 22h20 CDG 09h00 AF995/16apr JNB 17h25 CDG 04h05 est recalé afin de respecter le temps de repos règlementaire de l'équipage: JNB 19h30 CDG 06h10.
Là, c'est le coup de bol, au détriment de ces pauvres japonais, je passe du 747 au 380. Alors quand hier j'ai vu l'histoire de NYC, j'y ai repensé.... Donc, ne parlons pas de malheur. Je me dis que de toute façon, quand il y a un pépin sur 1 380, c'est NYC qui va manger à chaque fois car c'est la seule ligne ou il est possible de mettre un autre appareil forcement plus petit et repartir la clientele en carafe sur tous les autres nombreux vols de la ligne (Montreal aussi dans une moindre mesure). Nettement plus compliqué sur un Jobourg ou un Washington.
Toutefois, ce n'est pas sans conséquence sur les autres lignes :
Bulletin de ce soir :
EXPLOITATION Vols long-courriers Afrique et Moyen Orient - Johannesburg : AF990/14apr CDG 21h20 JNB 07h50, en raison d'une tension flotte (A380 immobilisé à JFK), ce vol est recalé au 15apr aux horaires suivants: CDG 09h00 JNB 19h30. Vol re-numéroté AF990A. En conséquence: AF995/14apr JNB 17h25 CDG 04h05 est également recalé au 15apr et re-numéroté AF995A: JNB 22h20 CDG 09h00 AF995/16apr JNB 17h25 CDG 04h05 est recalé afin de respecter le temps de repos règlementaire de l'équipage: JNB 19h30 CDG 06h10.
Je revais d'un autre monde, où la lune serait blonde. Jean Louis Aubert
Nettement plus compliqué sur un Jobourg ou un Washington.
Sur JNB, il y a toujours les vols KLM JNB ou CPT pour le rerouting PAX. Sur les USA, avec la JV AF/KL/DL/AZ il y a pas mal de possibilités aussi.
Sur l'Asie et l'Afrique c'est une autre histoire :)
Sur JNB, il y a toujours les vols KLM JNB ou CPT pour le rerouting PAX. Sur les USA, avec la JV AF/KL/DL/AZ il y a pas mal de possibilités aussi.
Sur l'Asie et l'Afrique c'est une autre histoire :)
Tout ce qui ne vous tue pas peut faire l'objet d'un ACARS
Ok pour le JNB AMS mais toujours plus compliqué à "vendre" à des gens qui ont pris du direct JNB-PAR.
Apres, pour celui qui avait un au dela du genre Francfort, Zurich ou Londres, passer par AMS plutot que par PAR posera moins probleme.
Avec NYC, tu as 6 vols par jour en général. Si tu positionnes un 747 à la place, il te reste 100 pax maxi à répartir sur les 5 autres, soit en gros 15-18 par vol. Avec JNB, pas facile de coller 100 pax sur le 777 de KLM qui est souvent plein de surcroit.
Actuellement, NYC tournait certains jours avec 2 A380. La il va en manquer 1. Et j'étais en train de regarder et c'est un gros bazar quand meme ce 380 en moins. Pour la journée de samedi (départ de vacances scolaires) tous les vols sur NYC sont fermés à la vente et ce n'est pas tres beau généralement sur tous les prochains jours. Samedi, il est prevu : 2 772 à 170Y 1 343 à 224Y 1 773 à 315Y 1 380 à 449Y 1 77W à 200Y.
L'AF006 a été basculé de 380 à 773 à 315Y. Il faut donc répartir les plus de 150 pax sur les autres appareils. D'ou basculement du 332 en 343...
Un samedi en juin, ils tournent avec 3 773 à 170Y 1 332 à 147Y 1 380 à 449Y 1 77W à 200Y
Je ne voudrais pas etre à la place des programmateurs... Ils doivent en avoir ras le bol du 380 et de ses coups du sort.
Actuellement, NYC tournait certains jours avec 2 A380. La il va en manquer 1. Et j'étais en train de regarder et c'est un gros bazar quand meme ce 380 en moins. Pour la journée de samedi (départ de vacances scolaires) tous les vols sur NYC sont fermés à la vente et ce n'est pas tres beau généralement sur tous les prochains jours. Samedi, il est prevu : 2 772 à 170Y 1 343 à 224Y 1 773 à 315Y 1 380 à 449Y 1 77W à 200Y.
L'AF006 a été basculé de 380 à 773 à 315Y. Il faut donc répartir les plus de 150 pax sur les autres appareils. D'ou basculement du 332 en 343...
Un samedi en juin, ils tournent avec 3 773 à 170Y 1 332 à 147Y 1 380 à 449Y 1 77W à 200Y
Je ne voudrais pas etre à la place des programmateurs... Ils doivent en avoir ras le bol du 380 et de ses coups du sort.
Je revais d'un autre monde, où la lune serait blonde. Jean Louis Aubert
C'est clair.
Le meme probleme avec un 777 s'arrange un peu plus facilement (vu la flotte AF sur cet avion). Sur un 380, c'est de suite un plan galere.
Et comme pour l'affaire du 330 qui avait fait la cesarienne du 380, AF ne communique pas trop sur la durée d'indisponibilté. Visiblement, on est reparti pour 3 semaines de galere comme en novembre. A la differnce qu'on tombe dans une période plus chargée qu'à l'époque.
Je revais d'un autre monde, où la lune serait blonde. Jean Louis Aubert
Je viens juste d'apprendre l'incident avec le A380 à NYC
http://www.cbsnews.com/stories/2011/04/13/earlyshow/main20053446.shtml
Ce n'est pas très rassurant si les aéroports ne sont pas assez grand pour cet avion. KJ
http://www.cbsnews.com/stories/2011/04/13/earlyshow/main20053446.shtml
Ce n'est pas très rassurant si les aéroports ne sont pas assez grand pour cet avion. KJ
Ce n'est pas très rassurant si les aéroports ne sont pas assez grand pour cet avion.
Je dirai surtout que c'est Boeing avec son 747-800 Intercontinental qui risque d'en pâtir. La FAA est en train de procéder aux certifications des aéroports pour cet appareil et l'accident avec l'A380 risque de remettre un peu en question les procédures.
On peut distinguer je pense 2 types d'aéroport pour un appareil tel l'A380 : - un aéroport ultra adapté : plusieurs taxiways avec gabarit correspondant, plusieurs parkings, possibilité de croisements et pas ou peu d'influence sur autres mouvements sol ; - un aéroport certifié : quelques taxiways et parkings, influence sur le trafic (arrêt de la plupart des autres mouvements avion lorsque l'A380 circule).
Je dirai surtout que c'est Boeing avec son 747-800 Intercontinental qui risque d'en pâtir. La FAA est en train de procéder aux certifications des aéroports pour cet appareil et l'accident avec l'A380 risque de remettre un peu en question les procédures.
On peut distinguer je pense 2 types d'aéroport pour un appareil tel l'A380 : - un aéroport ultra adapté : plusieurs taxiways avec gabarit correspondant, plusieurs parkings, possibilité de croisements et pas ou peu d'influence sur autres mouvements sol ; - un aéroport certifié : quelques taxiways et parkings, influence sur le trafic (arrêt de la plupart des autres mouvements avion lorsque l'A380 circule).
Tout ce qui ne vous tue pas peut faire l'objet d'un ACARS
Photos des dégats sur le 380:
http://www.jumpseat.org/host/A380%20AF%20JFK/album/
Mes vidéos de vols sur Vimeo
Ma carte de voyage sur Openflights
Log in first, then come back to this page.
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I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
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With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
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Take care.
Hi there,
I’d like to fly to Malta from Lyon. I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport. Of course, I don’t want to book through third parties (like SkyScanner, Opodo…). AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly. On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double! In this case, is AIR FRANCE considered the same as sites like Opodo or others? Given the price difference, I’m hesitant… Have any of you booked with AIR FRANCE for this destination? How did it go? Thanks, HERVE
I’d like to fly to Malta from Lyon. I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport. Of course, I don’t want to book through third parties (like SkyScanner, Opodo…). AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly. On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double! In this case, is AIR FRANCE considered the same as sites like Opodo or others? Given the price difference, I’m hesitant… Have any of you booked with AIR FRANCE for this destination? How did it go? Thanks, HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common). I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common). I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Hello,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric