En janvier dernier, j'ai acheté un billet Air France Paris - BKK à 1753 EUR TTC en Eco (Booking class : A) A/R du 17 Juillet au 5 Aout. Cette classe devait me donner 100% de miles d'où mon achat de ce billet très cher je l'avoue.
J'avais aussi pris un billet prime à 80 000 miles pour mon accompagnant (249 EUR de taxes). Total : 1753 + 249 = 2002 EUR + 80 000 miles pour 2 pax. HORS DE PRIX.
Hier, je tombe par hasard sur une promotion incroyable de Qatar Airways à 15 jours du départ : 391 EUR TTC pour un CDG - BKK avec courte escale à DOH. Et en plus avec ce tarif en classe W, je cumule 100% de miles sur le programme de fidélité de Qatar ou un partenaire comme United Airlines par ex.
Bref, ce voyage me revient à 782 EUR pour 2 pax au lieu de 2002 EUR + 80000 miles.
J'ai pris cette décision, devant le changement de réglementation de Flying Blue au mois d'Avril, ceci est mon premier coup de gueule pour montrer à AF que nous ne sommes pas des vaches à lait, et que des compagnies autres et procurant un service autrement + haut de gamme peuvent les concurencer.
Hier, je tombe par hasard sur une promotion incroyable de Qatar Airways à 15 jours du départ : 391 EUR TTC pour un CDG - BKK avec courte escale à DOH. Et en plus avec ce tarif en classe W, je cumule 100% de miles sur le programme de fidélité de Qatar ou u partenaire comme United Airlines par ex.
Bref, ce voyage me revient à 782 EUR pour 2 pax au lieu de 2002 EUR + 80000 miles.
compare ce qui est comparable !!
tu compare un billet 100% remboursable avec un billet non remboursable !!
Et il est clair que 1783 euros pour BKK c'est hors de prix, mais tu le savia sne achetant ton billet..
Là je vois pas TB pourquoi tu pousses ton coup de gueule ?? si tu avais pris un billet remboursable, c 'est bien dans l'espoir de trouver moins cher plus tard, non ?🤪
il fallait comparer le prix du billet AF non remboursable en janvier avec celui de qatar airways...
Et c'est clair dans tous les cas que AF n'est pas la plus compétitive sur Paris-Bangkok...
Il n'y a pas de problème sans solution... et si il n'y a pas de solution, il n'y a pas de problème !
Au delà du fait qu'il faut effectivement comparer le comparable, ne trouvez vous pas bizarre la différence de Yield entre certaines compagnies qui bradent pour remplir les vols au dernier moment, et Air France, qui au contraire, plus on se rapproche du départ, plus les prix s'envolent...
Ne nous étonnons donc pas que les remplissages d'AF soient si médiocres ces derniers temps ! (Je ne parle pas du CDG-BKK toujours blindé bien sur).
Au delà du fait qu'il faut effectivement comparer le comparable, ne trouvez vous pas bizarre la différence de Yield entre certaines compagnies qui bradent pour remplir les vols au dernier moment, et Air France, qui au contraire, plus on se rapproche du départ, plus les prix s'envolent...
Ne nous étonnons donc pas que les remplissages d'AF soient si médiocres ces derniers temps ! (Je ne parle pas du CDG-BKK toujours blindé bien sur).
je ne sais pas si tu as bien suivi, mais il y a eu qqs problèmes en Thailande récemment, et toutes les compagnies ont tendance à faire des offres très intéressantes ces derniers temps (pas seulement Qatar)
Tout comme il faut comparer ce qui est comparable, ne faisons pas d'un cas particulier (le CDG-BKK) une généralité.
Et tant pis pour Air France si il sont plus chers !!
Il n'y a pas de problème sans solution... et si il n'y a pas de solution, il n'y a pas de problème !
... la différence de Yield entre certaines compagnies qui bradent pour remplir les vols au dernier moment...
... pas si courant que ça sur le long courrier*, enfin tout depend ce qui tu classes en derniere minute,
... la mode sembe etre a la vente flash sur quelques jours et quelques dates, n'importe quand, apres a toi de tomber ou t'adapter dans ces dates
* BKK etant un peu un cas,
Bon voyage et surtout voyagez zen!
Michel France (85)
Je trouve quand même que sur le long courrier AF a tendance à ne pas faire de grosse promo, contrairement à beaucoup de compagnie. D'ailleurs quand on regarde leur rubrique promo c'est souvent assez ridicule, tout est autour de 750-800E... (ici)
J'ai l'impression qu'en général ils ont des prix assez rigide, contrairement aux autres compagnies...
Moralité (elle s'impose): ne jamais acheter un vol en fonction du programme de fidélité.
Le programme de fidélité doit être une incitation à pencher plutôt vers une option qu'une autre, lorsque l'on a deux choix proches (prix, confort, flexibilité, convenance des horaires).
Dépenser 1000 euros de plus (au lieu des 700 que tu aurais sans doute eus comme premier prix chez AF) pour le simple plaisir d'avoir 100% des miles au lieu de 25%, excuse-moi d'être direct, mais ça frise la bêtise.
C'est exactement ce que les gens de FB souhaitent.
Sauf qu'au lieu de leur crier dessus, je préfère ne pas leur laisser ce plaisir...
De toutes façons entre AF et les compagnies du golf, y a pas photos. AF cher et service loto (parfois tip top, parfois à chier).
Moi, ma religion est faite depuis longtemps Qatar, Emirates et Ethiad sont mes premiers choix.
Je trouve quand même que sur le long courrier AF a tendance à ne pas faire de grosse promo, contrairement à beaucoup de compagnie.
Vous avez raison.
Je viens de faire prendre par ma société mon prochain vol CDG-HKG-CDG.
Départ mi-août, retour début octobre, j’ai besoin d’un billet modifiable, mais pas remboursable, car ce déplacement est impératif.
J’ai regardé Air France par acquis de conscience (avant les changements de Flying Blue je ne regardais qu’Air France) : 1386 euros (modifiable pour 100 euros, remboursable pour 200, mais comme vu plus haut cela ne me sert à rien).
Puis British Airways, en Eco Plus (World Traveller Plus), que j’ai pris pour mon dernier déplacement et dont j’ai été très satisfait: 1255 euros (modifiable pour 125 euros, non remboursable).
Donc, pour moins cher, je peux avoir la World Traveller Plus (8 sièges de front dans le 777, pas entre siège allongé) au lieu de la boîte à sardine à 10 de front d’Air France sur les vols de nuit, dans laquelle on vit au rythme des ses voisins: coups de coude en largeur, inclinaison en même temps que celui qui est devant si on ne veut pas avoir son dossier juste devant les yeux).
Cerise sur le gâteau (mais comme dit par Frontliner le programme de fidélité ne devient maintenant qu’un des éléments de comparaison, alors qu’avant les changements je choisissais d’abord pour Flying Blue) j’ai 100% de miles sur le programme BA et des segments me permettant de passer Silver chez eux, tandis qu’avec AF je n’aurais que 75% de miles (certes x 2 grâce à mon statut Platinum).
Devinez ce que j’ai choisi.
Je suis avec un collègue qui lui a décidé qu’il ne volerait sur Air France que quand il y serait vraiment obligé (et il a plus de 400 000 miles encore sur son compte FB, j’ai vidé le mien !). Comme pour ses dates Cathay était à plus de 1600 euros (et AF à un peu plus de 1100), il a choisi Swiss, à moins de 900, compte tenu du confort supérieur à AF (A340 en 2-4-2, vs B777 en 3-4-3).
On entend dire que le trafic d’AF s’effondre, et même si il y a probablement une part irrationnelle liée à l’accident de l’AF 447, il y a sûrement aussi le fait que les effets des changements de Flying Blue sont de plus en plus sensibles, au fur et à mesure que les anciens « passagers fidélisés », puisque c’est ainsi qu’on nous appelait, vont voir ailleurs et se rendent compte qu’ailleurs c’est souvent à la fois mieux et moins cher !
Je reste ébahi qu’Air France ait décidé de se séparer de ses voyageurs fidélisés (en plus en les prenant pour des c...s avec les "améliorations du programme Flying Blue") à un moment où la crise fait que ce sont les passagers qui font le marché, pas les compagnies.
Dans mon cas, depuis Avril c'est le troisième aller retour long courrier qui passe à la concurrence. Soit 75% de mes vols LC sur la période.
La semaine derniére, je rentre avec madame et BB avec AF sur CDG/ BKK. Ayant des billets en éco et un max de miles sur FB, je passe au comptoir vente et je demande si il y a de la place en Business.
"Oui monsieur pas de problémes.
Donc je voudrais upgrader mes billets éco en Business. et je voudrais utiliser mes miles pour cela
PAs de probléme monsieur donnez moi vos cartes d'embarquement. ...Ah non ce n'est pas possible....
Pourquoi ?
Votre billet n'Est pas "upgradable".....
Je ne comprends pas ?
Le billet que vous avez acheté ne permet pas de modifications. Pour aller en business, vous avez deux solutions : Acheter un nouveau billet éco en plein tarif et ensuite l'upgrader avec vos miles OU Acheter directement un billet en business......
Donc j'Ai fait mon vol en éco......... Et Merci FB.....😉
Tout le monde meurt, peu de gens vivent .
Je n'aime pas donner des réponses ... . Aujourd'hui, quand on donne aux gens des réponses, ils ont l'impression qu'on les prend pour des imbéciles et qu'on empiète sur leur liberté.
Mon testament philosophique
Citations de Jean Guitton
Pourquoi limiter les surclassements à certaines classes tarifaires ?
Après tout c’est un bon moyen pour réduire le stock de miles (puisque ce stock constitue un problème comptable avec les provisions à prévoir, si j’ai bien compris).
Des surclassements au dernier moment (c'est-à-dire avoir des gens voyageant en Business et PAYANT cette prestation supplémentaire avec des miles) au lieu d’avoir des sièges vides en Business (les dits voyageurs étant en Eco), je ne vois pas bien ce que cela coûte, à part peut-être un peu de catering en plus (dans un tel cas on pourrait très bien admettre, si on est surclassé de cette façon, de ne pas avoir le choix complet des plats et que les passagers « payants » (en argent, pas en miles) se voient proposer les choix en premier..
Et qu’on ne vienne pas me dire qu’on veut préserver le confort des passagers « payants » : en Business on n’est pas gêné par ses voisins, vu l’espace disponible (je parle des vols LC, l’intérêt d’un surclassement sur les vols courts me semble beaucoup plus relatif).
Donc que la cabine soit plus ou moins pleine n’a pas vraiment de conséquences, sauf peut-être la rapidité du service, à la marge.
Et le risque d'évasion tarifaire me semble faible, puisque le surclassement n'est pas du tout garanti à l'avance. Celui qui a besoin de voyager en business (et en a les moyens !), par exemple parce qu'il a besoin d'être reposé en arrivant, ne prendra pas le risque de voyager en Eco (surtout sur un 777 boîte à sardines) et d'arriver à moitié HS à destination.
Au contraire ! Vous n'avez pas idée du nombre de demandes de surclassement avec miles que nous ne pouvons pas honorer pour cause de tarif inadéquat. Tous les jours, sur tous les vols, ou presque.... si tous les tarifs permettaient l'upgrade, ce serait une perte tarifaire énorme et une cabine J complète, certes, mais avec un ratio prix/client très faible.
Nous avons aussi régulièrement des clients qui savent pertinemment que leur tarif n'est pas surclassable mais qui demandent quand même "naïvement". Face à l'impossibilité, la discussion dérive souvent ensuite sur la possibilité d'un surclassement gracieux...
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
Merci de cette réponse, Aerogusz, mais j’avoue que je ne comprends pas.
Nous sommes face à deux types de personnes : ceux qui ont besoin (et ont les moyens) de voyager en Business, et les autres.
Pour ceux qui sont déjà en business, un tel système ne changerait rien, ils ne vont pas prendre le risque d’acheter un billet moins cher pour avoir un surclassement « loterie ».
Pour les autres un système de surclassement au départ (je ne parle pas d’un surclassement prévu à l’avance, et ferme), contre des miles, ne donne absolument aucune certitude que cela soit possible. Il n’y a donc pas de raison que cela influe sur la classe tarifaire du billet acheté (sauf si le surclassement devenait systématiquement possible, mais alors c’est qu’il y a une surcapacité récurrente).
Par exemple si je peux avoir un billet en classe T, je ne vais pas acheter un billet en classe B seulement dans l’espoir de pouvoir être surclassé.
Donc je ne vois pas bien ce qui conduirait à une perte tarifaire énorme.
En plus cela permettrait d’écouler des miles qui ont une valeur, et donc apparaîtraient en recettes (ce qui limite la perte tarifaire dont vous parlez). Et cette valeur devrait être la valeur comptable des miles, puisque c’est précisément cette valeur comptable qui génère des provisions dans le bilan et qu’AF essaie de dégonfler.
On ne peut pas à la fois dire que les miles en stock ont une valeur énorme, et qu’il faut la réduire compte tenu de son impact sur le bilan, et quand ces miles sont dépensés, considérer que la recette correspondante est nulle. (Enfin c’est ma logique d’ingénieur, mais si des financiers veulent m’expliquer pourquoi je n’y comprends rien, je suis prêt à apprendre) !
FB et la logique...............😉 Déjà que quand on compares les taxes que prend AF et les autres Cies sur les mêmes destinations, il y a un ratio de 1à 10....... Pour un prix de billet TTC assez proche : Résultat, les "Clients fidéles" qui prennent un billet prime paye le prix fort pour leurs taxes........
EXemple : BKK/ NCE : AF = 700 Euros TTC dont Taxes 300 Euros
EK = 600Euros TTC dont taxes.....40 Euros.......
😕
Tout le monde meurt, peu de gens vivent .
Je n'aime pas donner des réponses ... . Aujourd'hui, quand on donne aux gens des réponses, ils ont l'impression qu'on les prend pour des imbéciles et qu'on empiète sur leur liberté.
Mon testament philosophique
Citations de Jean Guitton
Réexpliquons.
Le risque d'évasion tarifaire, qu'est-ce que c'est?
C'est que des personnes qui, sans cette possibilité de surclassement, auraient pris un billet business, prennent un billet éco promo plus un surclassement.
Comme l'a démontré TGV, il n'y en aura pas parce que les personnes qui ont besoin de voyager en business en ont vraiment besoin (vu la différence de prix) et ne peuvent se permettre de prendre le risque de ne pas être surclassé si la cabine business est pleine.
Quels sont les autres risques financiers?
Le surcoût, il est faible (catering au sol et en vol) et plus que compensé par les miles dépensés.
Au contraire même, si on permet à des personnes de dépenser leurs miles pour être surclassées en affaires quand il y a de la place, la compagnie a beaucoup moins de surclassements gratuits pour cause de surbooking en éco, donc cela représente une économie. Autrement dit, elle vend ce qu'autrefois elle était obligée de donner...
Il y a tout de même un inconvénient.
C'est que, pour en revenir aux écritures comptables, un tel système risque de valoriser les miles encore plus cher. Mais je ne vois pas pourquoi on ne pourrait pas créer un produit (le surclassement suivant disponibilité) dont le tarif concorderait avec le nombre de miles demandé et la valeur habituelle du mile!
Il me semble en revanche, que cette offre devrait se limiter à un surclassement en affaires, et pas en première, pour des raisons d'image.
Au contraire ! Vous n'avez pas idée du nombre de demandes de surclassement avec miles que nous ne pouvons pas honorer pour cause de tarif inadéquat. Tous les jours, sur tous les vols, ou presque.... si tous les tarifs permettaient l'upgrade, ce serait une perte tarifaire énorme et une cabine J complète, certes, mais avec un ratio prix/client très faible.
Ce raisonnement est juste, mais à condition que le client n'ait pas le choix de voler sur d'autres compagnies. Ce qui n'est pas le cas sur nombre de parcours.
Car chez Star Alliance, le client peut se faire surclasser à partir de tarifs bien plus bas (exemple : de la Z à la Première); et donc il y a bien une évasion de trafic potentielle de AF vers la concurrence.
Pour un billet Eco, au lieu qu'AF enrange 1200 Euros + 40000 miles, ça sera 0 Euros + Miles non dépensés qui alourdissent le bilan...
"Les voyages forment la jeunesse" - Alphonse Allais
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric