Merci pour ce bon TR Leadership !
Pour être depuis 3 mois un voyageur régulier de la ligne GVA (ou LYS)-HEL (1 A/R par semaine, mais quasiment uniquement en éco flexible via AMS, FRA ou MUC principalement), je dois dire que de faire ce trajet en business est agréable car quasiment tous les vols que j'ai pu prendre pour HEL sont toujours presque complets (une vraie betaillère parfois). Je vois sur tes photos que la cabine éco était d'ailleurs plutôt pleine; pour avoir pris cette semaine le vol avant le tien (car j'imagine que tu as pris le LH3114 de 14:45), la cabine business et l'éco étaient aussi bien chargées...
J'ai eu l'occasion la semaine passée de faire un HEL-AMS-GVA en business sur KLM et je dois dire qu'à la vue de ces photos, le produit LH à l'air meilleur, je ne sais pas si le repas était bon mais la présentation est agréable. Et surtout, le siège du milieu est toujours neutralisé sur LH, ce qui n'est pas le cas sur KLM (testé pour vous vendredi soir dernier : 15 sièges en C sur 3 rangées sur un 737-300 sur HEL-AMS... en ben 15 personnes, on était encore plus serrés qu'en éco !) Je ne comprends d'ailleurs toujours pas pourquoi KLM ne neutralise pas le siège central comme le fait toute la concurrence à ma connaissance. Enfin bon j'ai quand même eu le droit à un sorbet "Australien" en dessert ce qui m'a surpris pour un vol de 2h...
Sinon petite anecdote sur le surclassement sur LH : Je voyageais accompagné d'un collègue au mois de mars entre GVA et HEL via FRA. Notre billet a été acheté en même temps et la veille du départ pour un prix exorbitant : 1400 euros A/R je crois, classe tarifaire Y (flexible plein pot). Je suis Star Alliance Gold et mon collègue à juste une carte M&M Swiss basique : Il à été surclassé sur le GVA-FRA et aussi sur le FRA-HEL ! Je me suis contenté d'un siège central sur le premier secteur et de la rangée du fond à coté des toilettes sur le deuxième vol... Y'a t'il une logique ? There is no better way to fly !
Il y a bien une vidéo mais elle ne sera pas en ligne avant la semaine prochaine, comme d'hab c'est sur ma page Vimeo.
Il sagit de mon 1er surclassement toute compagnie confondue, sinon je ne suis que FB Jeune et BA Silver (j'ai 21 ans).
@palmanfr
Sympa de voir que vous connaissez bien la ligne, en effet ce jour ci le vol était plein dans toutes les cabines et il est vrai que sur mes autres vols avec LH de ou vers HEL les remplissages était très bon. Le produit en éco est correct je trouve avec un plat chaud plus ou moins bon mais l'alcool est gratuit pas comme chez Finnair.
Pour la politique de surclassement je ne peux pas vous dire, on remarque ces injustices aussi chez AF où des FB Silver sont surclassé alors que les Platinum non.
Sur l'offre KLM (que je ne connais pas) c'est assez incompréhensible que le siège du milieu ne soit pas neutralisé alors que toutes les autres cies europeenes le font, après KLM positionne peut etre plus leur "Europe Select" en éco plus qu'en Business.
Dans un autre topic de ce forum je parlais que je ferais un TR de mon vol en Concorde. Ce vol a été effectué le 15 juillet 2000 entre CDG et JFK
BUT DU VOYAGE : Fêter mes 20ans et accessoirement ceux de celui qui deviendra mon époux.
RÉSERVATION : Directement en agence AF de Genève. Avec un excellent tarif. Normalement le tarif était de 14'000 CHF mais AF faisait une promotion spécial un A/R GVA-JFK en espace 127 plein tarif et le vol aller ou retour offert en Concorde. Donc environ 6'000 CHF.
ENREGISTREMENT 8H00: De bout en bout depuis GVA. La valise reçoit une étiquette Concorde. Petite déception nous avions réservés les sièges 1A et 1B mais nous avons été changé de place du fait que ces place étaient bloqué jusqu’au dernier moment pour les berceaux.
VOL GVA-CDG 9H15-10H25 : AF1543, un vol en J de 60 minutes rien à dire de spécial.
DÉBARQUEMENT : Un employé d’AF avec une pancarte « AF002 » nous attend à la décente de l’avion pour nous accompagner pour la correspondance 2F-2A. Il se chargera de nous faire passer tout les contrôles douaniers et de sécurité le plus rapidement possible.
SALON CONCORDE : 2 charmantes hôtesses nous accueillent. Malheureusement pas le temps d’en profiter c’est déjà l’heur d’embarquer. On aperçoit le Concorde derrière les rideaux du salon.
VOL CDG-JFK 11H15-8H50 : Première impression, il est tout petit, perché haut sur patte. La cabine est configuré en 2-2 les hublots sont 2 fois plus petit que sur un A320 B737. Le pitch des sièges 25 à 30% de plus qu’en Y pas d’IFE. Mais le plus important c’est la vitesse. Une fois installée on me débarrasse de ma veste et l’on me présent le menu. APPERITIF
Caviar DÉJEUNER :
Saumon à l’unilatéral et bar braisé, sauce safran, primeur de légumes Accompagnés de pain Poilâne, baguette et crackers
Tartelette aux fraises
Salades de fruits frais Café DIGESTIFS
Brandies et liqueurs CARTE DES VINSChampagne : Bollinger cuvée spéciale
Bourgogne blanc : Chablis 1er Cru Fourchaume Vieilles Vignes 1998 Domaine Laroche
Bourgogne Rouge : Beaune 1er Cru Clos des Fèves 1994 Maison Chanson
Bordeaux Blanc Liquoreux : Sauternes 1er Cru Classé 1994 Château Guiraud
Le départ était initialement prévu pour 11h00 mais du fait d’un retard pour le chargement des valises le départ se fera à 11h15 avec toutes les excuses du CdB. Ce qui m’a sincèrement surprise c’est qu’AF s’efface totalement ont voyage à bord du Concorde pas d’un vol AF.
Le décollage, juste après la rentrée du train il y a eu la coupure de la poste combustion ce qui est surprenant comme sensation imaginez -vous que vous accélérez au volant de votre voiture et que vous relâcher d’un coup la pédale de gaz. On est un petit peu propulsé vers l’avant.
Rapidement, nous arrivons à l’altitude de vol subsonique. Le CdB nous annonce qu’il a reçu l’autorisation de passer en vitesse supersonique ce qui se traduit par une accélération et un gain d’altitude. Au machmètre nous voyons l’augmentation de la vitesse M0,85…M0,95 à partir de ce moment nous somme en vitesse transsonique ce qui se traduit par des secousses de l’avion qui peuvent s’apparenter à de légère turbulence. Pratiquement l’intégralité de la cabine arrête de manger quand le machmètre affiche M0,98 M0,99 puis finalement M1,00 il oscillera entre M0,99 et 1,00 avant de s’arrêter à M2,01 20-30 minutes plus tard. Le diner terminer il est temps de regarder par le hublot la courbure de la terre et ce ciel d’un bleu nuit et tout en bas les nuages ainsi que de faire un rapide tour dans le poste de pilotage.
1H30 plus tard, il est déjà temps de redescendre sur terre. L’atterrissage de fera tout en douceur à JFK malgré la pluie. Un dernier message du CdB nous informe que le temps de vol a été de 3H36 et le temps de vol supersonique de 2H56. Le débarquement rapide tout comme le passage à l’immigration et à la douane. Nous prenons un taxi pour l’hôtel à Manhattan que nous atteindrons à 10H00.
CONCLUSION : Mon plus beau souvenir aérien à bort d’un avion qui l’est tout autant.
Si je devais donner une note… 20/20 tout a été parfait de bout en bout. Si seulement le service P aujourd’hui pouvais se hisser à ce nivaux d’excellence
La seuls note négative a été quand j’ai reçu mon relevé de miles Fréquence Plus ou mon vol en Concorde à été comptabilisé comme un vol en J.
Je scannerai le menu dans les jours à venir.
Juste une question pour terminer, Dit-t-on j'ai volée à bord du Concorde ou j'ai volée à bord de Concorde?
Pour moi aussi un grand regret de ne pas y avoir goûté.
Il était magnifique lors de ses vols spéciaux tours du monde quand il se posait sur l'aéroport de Tahiti-Faa'a.
Autre regret , qu'AF n'ait pas de suite embrayé en transférant l'excellence de son service CONCORDE vers la classe P pour offrir le meilleur et qu'il faille attendre encore pour retrouver l'équivalent .
C'était d'ailleurs ALAIN DUCASSE qui s'occupait de la restauration à bord comme au salon P aujourd'hui .
Bonjour Fà
Je dois prendre un vol AF le 28 juin et non le 18 juin comme je l'avais dit dans une autre discussion.Mes vols sont les suivants:
Your departure flight : Hong Kong - Buenos Aires
Monday 28 June 2010
Monday 28 June 2010
AF183 - La Première
10:25 AM
Hong Kong, Hong Kong Intl (HKG) - Hong Kong - TERMINAL 1
siège 01L
Check-in deadline : 9:25 AM
5:15 PM
Paris, Charles de Gaulle (CDG) - France - TERMINAL 2E
Status : Confirmed
more details
more details
Operated by : Air France
Aircraft : Boeing 777-300ER
Inflight meal served : meal
Class : F
duration : 12h50mn non stop
Baggage allowance : 3 authorized luggage
Monday 28 June 2010
Monday 28 June 2010
AF418 - La Première
11:20 PM
Paris, Charles de Gaulle (CDG) - France - TERMINAL 2E
7:55 AM
+1 Day
Buenos Aires, Pistarini (EZE) - Argentina
Status : Confirmed Siège 01L
more details
more details
Operated by : Air France
Aircraft : Boeing 777-200
Inflight meal served : meal breakfast
Class : F
duration : 13h35mn non stop
Baggage allowance : 3 authorized luggage
Your return flight
Your return flight : Buenos Aires - Hong Kong
Sunday 4 July 2010
Sunday 4 July 2010
AF417 - La Première
5:05 PM
Buenos Aires, Pistarini (EZE) - Argentina
Check-in deadline : 4:05 PM
11:00 AM
+1 Day
Paris, Charles de Gaulle (CDG) - France - TERMINAL 2E
Status : Confirmed siège 01A
more details
more details
Operated by : Air France
Aircraft : Boeing 777-200
Inflight meal served : meal breakfast
Class : F
duration : 12h55mn non stop
Baggage allowance : 3 authorized luggage
Friday 9 July 2010
Friday 9 July 2010
AF188 - La Première
11:25 PM
Paris, Charles de Gaulle (CDG) - France - TERMINAL 2E
5:00 PM
+1 Day
Hong Kong, Hong Kong Intl (HKG) - Hong Kong - TERMINAL 1
Status : Confirmed siège 02L
more details
more details
Operated by : Air France
Aircraft : Boeing 777-300ER
Inflight meal served : meal breakfast
Class : F
duration : 11h35mn non stop
Baggage allowance : 3 authorized luggage
Pourrais tu m'en dire plus à propos du menu et des vins servis à bord pour la période?Y a t'il eu des changements depuis ces trois derniers mois?
Le HKG-EZE-HKG a un bon rapport de miles gagnés sur le prix payé.
Le FHKRT sort en effet à 11 060 EUR TTC et rapporte 70 230 miles statuts, de quoi (re)-devenir Platinum en 1 A/R.
De plus, un membre Platinum/C2000 gagne 102 880 miles pour ce trajet ! De quoi exactement payer les 125 000 miles d'une prime A/S Europe US en P si payé avec une Amex AF/KL Platinum grace aux 22 120 miles supplémentaires rapportés par cette dernière.
Certes ça ne remplace pas le bon vieux JNB-EZE, mais ca reste pas mal à mon avis.
Bonjour
Merci pour votre réponse! Le billet n'a pas été réglé avec l'amex car je n'en possède pas mais avec visa. Etant résident à Hong Kong j'ai encore la possibilité d'acheter mes billets en F et d'ailleurs je ne crois pas que le tarif P existe: j'ai déjà acheté plusieurs fois un billet la veille du départ et à chaque fois je n'ai eu que du F d'ailleurs tant mieux!!!
JNB-EZE fut elle une ligne particulière?pourriez vous m'en dire plus?
AF a t'elle amélioré son catering à bord?
F fares ex HKG have increased quite a lot in the recent months, i seem to remember that HKG Europe in F used to be around 5000 EUR + taxes, now it should be around 8000 EUR + taxes. HKG NYC used to be around 8000 EUR and now more like 11000 EUR. I don't have current published rates here, but i could check later today.
There is P available also, but since AF has difficulties to sell its F to/from Asia, F bucket is always open (before it was even the A bucket that was usually open before departure!). Unlike US for which you can have P8F0 on some routes quite often.
Ajout: je travaille trop en anglais et je mélange les langues sur les forums, sans m'en rendre compte... désolé. Voici la traduction:
Les tarifs F depuis HKG ont pas mal augmenté ces derniers mois, il me semble que HKG-Europe en F tournait autour de 5000 EUR + taxes et maintenant ce serait plutôt 8000 EUR + taxes. HKG NYC était autour de 8000 EUR et maintenant c'est plus 11000 EUR. Je n'ai pas les tarifs exacts disponibles, mais je pourrais verifier un peu plus tard aujourd'hui.
Il y a aussi des tarifs P disponibles mais puisqu'AF a des difficultés à vendre sa F depuis/vers l'Asie, la classe F est toujours dispo (avant même la classe A était dispo avant le départ!). Et ce contrairement aux destinations américaines qui peuvent souvent avoir P8F0 sur certaines routes.
Hi
You're right! I've noticed it since the end of March.However if we compare the fare between HKG to other asian country, HKG's still competitive and i hope AF to pursuit his politic fare there.
Malheureusement, beaucoup de tarifs F, au départ d'Asie, ont disparu depuis 1 mois environ, sauf au départ de HKG et ICN. Les prix ont fortement augmenté, mais le dollar US y est pour beaucoup.
C'est dommage en effet de constater cette disparition des tarifs F avec le risque pour AF de se déconnecter complètement du marché. Je n'ai pas encore osé jusque là à essayer la Cathay Pacific puisque je préfère en général me concentrer sur ma carte de fidélité Air France.
Parmi les passagers Premières il y aurait, selon mon expérience plusieurs profils mais deux m'intéressent:
- Celui qui se moque du prix
- Celui qui a les moyens de s'offrir un billet Première mais reste en alerte de ce que fait la concurrence. En clair si un jour Le billet F disparait au profit du P avec des écarts de 40 voir 50% cf vols de Singapour et des écarts de plus de 40% par rapport à la concurrence, j'irai voir d'autres compagnies comme SQ par exemple ou CX qui proposent des produits similaires voir mieux.
Sans vouloir faire du mal à AF, Cathay Pacific propose pour cet été un tarif A/R en First à 5.000 euros maximum (classe A).
Au départ de Paris, AF ne proposait que du P vers Hong Kong en début d'année. Le tarif avoisinait les 11.000 euros.
J'ai remarqué depuis environ un mois qu'ils ont réouvert la classe F pour un tarif de 9.000 euros.
C'est sûr, c'est encore un peu cher mais ça fait déjà 2.000 euros de moins.
"Cathay Pacific propose pour cet été un tarif A/R en First à 5.000 euros maximum (classe A)."
C'est à peu près le tarif first AF au départ de HKG d'il y a 2 ans.Pour l'instant les prix sont dans une fourchette du raisonnable mais si l'augmentation se fait au rythme de 50% tous les ans alors oui je changerai de compagnie: soit je réactive ma krys flyer ou alors je fais la demande de la Marco Polo.
I’ll have a long layover at Beijing Airport (PEK) on December 6, 2026.
I arrive at Terminal 3 around 5:30 AM on Air China and depart at 6:15 PM, also with Air China, for an international flight.
I’d like to stay in the transit zone, without leaving the airport or going through Chinese immigration, if possible.
I’m just looking for a private room for a few hours, ideally 7-8 hours, so I can get some sleep and take a shower.
Any ideas or suggestions?
Thanks in advance for your tips!
Jean-Philippe
Hello,
On October 2, 2026, Regulation 2026/2202 of the European Parliament and Council, amending Regulation 261/2004, was published in the Official Journal of the European Union.
This new regulation will apply from October 23, 2027. For all flights operated up to that date, Regulation 261/2004 of the European Parliament and Council, along with all related case law, will continue to apply.
This new regulation introduces numerous improvements and clarifications, particularly by incorporating a large body of case law from the Court of Justice of the European Union. That’s why it expands from 7 pages to 45 pages. Additionally, it adds new rights. However, it remains clear and perfectly understandable, even for non-legal professionals.
But watch out for a new pitfall: passengers will have to file a claim in writing within 9 months of the flight date. If the response is negative or if there’s no response, the passenger "may file a complaint" (the wording is precise!) with the airline, under Article 15 bis of Regulation 2026/2202, within 12 months of the flight date, or within 3 months of the date of the first claim, whichever is later. Failure to meet either of these deadlines will make the claim inadmissible.
Note that Article 15 bis of Regulation 2026/2202 directly conflicts with Article 1 of Decree 2025-772, which requires referring the matter to the Tourism and Travel Ombudsman within one year.
The entry into force of this new regulation will render Decree 2025/772 obsolete, which currently requires legal action to bring a case before the court for flights operated before October 23, 2027. Unless this decree is annulled by the Council of State before that date due to ongoing appeals.
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.