Après lecture d'un échantillon de vos discussions//à Corsair je constate que la renommée de cette compagnie qui affrète des vols réguliers (Nairobi par ex) n'est pas top. Quelqu'un pourrait me donner un avis honnête (l'objectivité n'étant pas de ce monde)//aux avions utilisés notamment 747/200 pour Nairobi 😎?Merci
Les avis sur les compagnies aériennes ne sont en général pas représentatifs de la réalité. Bien souvent des commentaires sur telle ou telle compagnie sont le fait de personne qui n'ont effectué qu'un seul vol, alors que chaque jour une compagnie effectue des dizaines, voire des centaines de vols.
🙂 Bonjour,
Merci de cette réponse. Mais j'aimerais en savoir plus sur la ligne Paris/Nairobi avec Corsair (avions utilisés apparemment 747/200, retards) pour les prestations à bord je ne me prends pas la tête mais pour le reste je préfère être informée.
Bonne journée
C.
Oui beaucoup de vols partent en retard, mais la plupart arrivent à l'heure. En effet les temps de vol sont calculés de façon très large.
Bien souvent, pour un vol long courrier, même avec une heure de retard au décollage on arrive à l'heure prévue à destination.
Première chose, Corsair n'utilise plus, depuis bien longtemps, des 747/200, mais des 747/400 depuis maintenant quelques mois, et, d'après ce que je crois savoir, n'utilisera plus que ce type d'appareil (plus leurs 2 a330/200) à compter de mars prochain. Deuxièmement, ce n'est pas une compagnie charter qui affrete des vols reguliers, mais l'inverse. C'est une compagnie régulière qui réalise des vols spéciaux pour le compte de Nouvelles frontières (vols co-affrétés par divers Tour opérator). Le kenya, en l'occurence est bien un vol régulier, opéré une fois par semaine en Paris/nairobi/monbasa.
Pour terminer, d'après ce que je peux voir sur la plateforme d'orly sud, les vols sont de moins en moins en retard. Dernier en date le week end dernieren provenance de la réunion. Mais d'après ce que j'ai pu savoir, Air france a fait de même 2 jours d'affilée sur la meme destination. CQFD
Les 747/400 sont bien plus confortables que les 400 d'AF!
Personnel de bord sympa, prestations à bord très correctes. Tu peux partir tranquille!!
bien le bonjour, pour commence je ne suis pas actionnaire de Cie, mais nous avons l habitude de partir avec Corsair depuis 5 ans a raison de 4 fois par ans .
Sur le nombre de vol totalise j ai accuse un retard de 6 h qui d ailleurs je dois le preciser me fut tres bien indemnise contrairement au dire de certaine personne .
Nous somes rentre de Martinique le 7 octobre sur A330/300 rein a signaler si cen est un equipage tres sympathique 1 H 30 de retard mais cela dut a des passagers qui avait oublie l heure de depart (comme quoi la faute n est pas tjrs de la CIE .
repartons le 15 novembre sur la Reunion normalement aussi sur A330/300, le 8decembre pour Marrakech sur 737, le 03/03 2006 pour Dakar sur 747 /400 .
En lisant les posts de certaine personne, il ne faut en prendre et en laisser car certain se font un malin plaisir de casser les CIE .
Pour vous donner un appercu verifier les horaires au depart d Orly et vous verrez que les retards sont variables sur chaque CIE, Air France y compris .
POur le service a bord sur Corsair, en general sur long courrier, un repas chaud et petite collation ou petit dejeuner suivant les horaires, sinon tout le long du vol boissons non alcolisees servi gracieusement .
Sinon, Champagne a 6 e, Aperitifs a 4 e, digestifs a 4 e .
Voila si j i pu aider certaines personnes j en suis heureux .
cordialement
Bonjour,
Pour terminer, d'après ce que je peux voir sur la plateforme d'orly sud, les vols sont de moins en moins en retard. Dernier en date le week end dernieren provenance de la réunion. Mais d'après ce que j'ai pu savoir, Air france a fait de même 2 jours d'affilée sur la meme destination. CQFD
Oui, tu as raison...
1/ mais les passagers d AF n'ont pas dormi dans l'aéroport, eux au moins
2/ mais les passagers d AF n'ont pas fait d'émeute dans la salle d'embarquement contrairement a ceux de Corsair et a aucun moment la Polilce de l'Air et des Frontieres n'est intervenue dans le retard d'AF, contrairement a celui de Corsair
3/ effectivement il y a eu deux retards d'AF, un le samedi matin (arrivee et depart tardifs) et l'autre dimanche soir (report à Lundi matin cause repos equipage minimum incompressible et reglementaire)
Les 747/400 sont bien plus confortables que les 400 d'AF!
Faudrait qu'on m'explique comment un avion de 587 places soit plus confortable qu'un avec 474 places alors que c'est le meme modele... 😮
salut je viens de lire ton message :
le jour de lincident du vol de Corsair, aurais tu oublie qu un vol de AF en partence de Bangkok as du faire demie tour 🙁 peut tu me dire ou on ete reloge les passagers 🙁
Quand aux passagers vu l accident ou 130 personnes de la Martinique ont peri, je pense et je comprends la peur de certaine personnes .
Maintenant que tu prefere AF c est bien mais leur sevice n est pas des meilleurs 🙁 tout de meme malheureux vu que cette CIE fontionne toujours avec les impots des contribuables francais qu on le veuille ou pas 🙁
Je voulais juste dire ce petit coup de gueule .......
CordialemenT
Depart pour la Reunion le 15 novembre
Retard je paye unn coup a Roland Garros
Arrive a l heure c est toi qui paye l apero
cordialement
vu que tu m'as l'air bien au couran, j'aimerai savoir si tu as
des infos aussi précise sur JetAir qui sera peut être la compagnie
qui nous emmenera jusqu'à Punta Cana (sinon ce sera Corsair).
Même question pour toi :
Vu que tu as également l'air bien au courant, aurais tu des infos
sur JetAir (éventuel compagnie qui nous emmenera à Punta Cana) ?
salut je viens de lire ton message :
le jour de lincident du vol de Corsair, aurais tu oublie qu un vol de AF en partence de Bangkok as du faire demie tour 🙁 peut tu me dire ou on ete reloge les passagers 🙁
Je ne sais pas ou ils ont été relogés, mais je ne pense pas qu'ils ont fait une émeute
Quand aux passagers vu l accident ou 130 personnes de la Martinique ont peri, je pense et je comprends la peur de certaine personnes .
Aucun rapport, je te parle de gestion (inexistante) d'une situation de crise
Maintenant que tu prefere AF c est bien mais leur sevice n est pas des meilleurs 🙁 tout de meme malheureux vu que cette CIE fontionne toujours avec les impots des contribuables francais qu on le veuille ou pas 🙁
Je voulais juste dire ce petit coup de gueule .......
C'est beaucoup plus compliqué que cela, L'etat est actionnaire mais cela ne veut pas dire qu'il met tous les jours de l'argent dans la boite, bien au contraire
CordialemenT
Depart pour la Reunion le 15 novembre
Retard je paye unn coup a Roland Garros
Arrive a l heure c est toi qui paye l apero
cordialement
Tenu, je n'ai qu'une parole ! A condition que l'on prenne en compte le depart Réunion-Paris aussi 😉
salut Jmpseat, ta reponse m a plu, concernant l apero aucun probleme j arrive le 16 novembre a 9h20 a Roland Garros .
Si tu es la on peut aussi boire un coup pour faire connaissance .
Concernant l etat actionnaire cela demande de vrai verification ..............
Pour le vol de Bangkok malheureusment une partie des passagers ont pu etre loge et le reste salle d embarquement, pour ne repartir que le lendemain matin .
Concernant le vol Corsair de Pointe a Pitre il y avait deja un probleme de 2 h de retard mais du au chargement des bagages donc la qu on le veuille ou pas Corsair n est pas en faute .
Bien souvent des retards sont du tout simplement a des passagers en retard, ou bien comme dernierement a des passagers ivres que le commandant n a pas voulu embarquer .
Pour ma part, avions sur notre vol de Fort de France 2 personnes ivres, je dois dire que les PN ont su gerer la situation mais cela a pris pret d un heure
Une crise en vol ne se gere pas comme au sol .
Menbre de Air Rescue Luxembourg, je sais de quoi je parle
Au fait comment est le temps a la Reunion, j ai prevu pas mal de chose mais 15 jours cela passe tres vite .
Cordialement
Salut Stagueve, Jet Air est un Tour Operateur avec qui je ne suis jamais parti .
Je crois que tu peux trouver des messages sur ce forum .
Desole de ne pouvoir plus te renseigner .
cordialement
Salut Melville, pas de polemique les uns prefairent Af, les autres Air Austral ou Corsair .
Par contre au niveau PN plus sympas sur Corsair, j ai l impression que chez AF, les PN sont blases .
C est un juste une impression et non une critique .
Au fait quel est le temp a la Reunion, j y arrive le 15 novembre
Cordialement
Bonsoir, tu as raison pas de polémique, personnellement je n'aime pas trop Corsair ; j'ai pris des dizaines de fois AF, je ne suis jamais tombé sur un PNC désagréable . mais comme tu dis chacun son idée . ma question s'adressait à la personne qui dit que les 747-400 de Corsair sont beaucoup plus confortables que ceux d'AF ; je ne vois pas comment vu qu'il y a plus de 150 sièges de plus dans celui de Corasair ! enfin c'est pas grave
Ici, le temps est beau, il fait plutot chaud, on va vers l'été, mais il ne pleut pas du tout dans l'ouest . Quand tu viendras, protèges toi des piqures de moustiques car il y a une épidémie de Chycungunya depuis 6 mois, (4000 cas). Ce n'est pas mortel, mais tres douloureux, donc ça mérite des précautions . à part ça bon voyage, bienvenue à la Réunion .
Maintenant que tu prefere AF c est bien mais leur sevice n est pas des meilleurs 🙁 tout de meme malheureux vu que cette CIE fontionne toujours avec les impots des contribuables francais qu on le veuille ou pas 🙁
Je voulais juste dire ce petit coup de gueule .......
CordialemenT
Qu’une personne préfère une compagnie plutôt qu’une autre me parait normal mais quand certaines affirmations sont absolument fausses cela devient gênent.
Nos impôts iraient pour une partie au moins à Air France et bien c’est tout a fait faux la dernière fois que l’état a recapitalisé air France c’était à l’été 1994, en 2000 AF avait remboursé l’intégralité de sa dette à l’état.
Depuis Air France n’a pas reçu un centime d’euro de la part de l’état surtout que cette cie et bénéficiaire, de plus Bruxelles a interdit à l’état de mettre un centime dans AF.
C’est dernières années l’argent de l’état est exclusivement parti dans des cie privées AOM et Air Liberté… qui déjà 2 ans avant de disparaître ne payaient plus leur carburant et leurs taxes d’atterrissage.
Je ne parlerai pas des chambres de commerce qui faisaient payer des taxes d’atterrissage moins chères pour certaines cie, attitude condamnée depuis par l’Europe.
Pour en finir avec Air France et l’état la dernière opération en date, la privatisation, je n’ai pas souvenir d’avoir lu ans les journaux que cela avait couté beaucoup d’argent à l’état il me semblerait même que la dote était plus qu’attirante : 1 milliard d’€ directement dans les poches de l’état….
Pour ce qui est du service d’AF dire qu’il n’est pas meilleur sans développer c’est un peu juste et très subjectif.
Pour avoir utilisé plusieurs fois AF, Corsair et d’autres Cie je ne vois qu’une chose AF est la seule Cie au monde à avoir une certification de service qui est renouvelée par un audit d’une entreprise de service indépendante et cela chaque année depuis 3 ans.
Ce que je viens de développer est un fait pas une impression plus ou moins objective cette certification a le mérite pour moi de garantir aux clients une continuité de la qualité de service au sol et à bord.
Le jour où Corsaire prendra le risque de ce faire auditer par une entreprise extérieur on en reparlera, même la Thai airways qui passe pour être une des meilleurs Cie au monde n’a pas pris le risque.
Ensuite dire que les 747-400 Corsaire sont plus confortables que ceux d’AF avec 100 places de moins sur AF pour les versions COI et environ 150 pour les versions sur le reste du monde je ne vois pas comment ils pourraient être moins confortables que ceux de Corsaire surtout les nouveaux sièges NEV.
Voila c’est tout bonne soirée et bon vol pour la Réunion.
Mr A340 bonsoir, j aimerais tant croire que l etat ne participe pas a la vie de AF
Enfin tu as l air si persuade je ne veux en aucun cas t enlever ta certitude .
Quand a la commission europeenne qui interdit ca ou autre chose, elle ferait deja pas mal de verifier son propre fonctionnement .
Concernant les services AF, vois tu sur un vol interieur de Metz Paris Quimper, j ai du attendre 15 heures mes bagages, au retour etions bloques dans le bus car pas d hotesse pour embarquer .
Maintenant je n ai pas fait affirme que le sservice etait moins bon, j ai juste ressenti du personnel blase .
Pour ce qui est du confort AF ou Corsair je n etait pas l auteur de ce post .
Enfin si tu compare le prix Grand Large avec 1erAF il n y a tout meme pas photo .
Pour revenir a tes affirmations sur le remboursement de la dette de AF a l etat cela me laisse ..........
Maintenant nous n allons pas polimiquer entre certaines CIE l essentiel est que tout le monde puisse y trouver le service qu il a paye .
Une question pourquoi ne pas ouvrir Orly Ouest a d autre CIE ???????
L etat serait il tjrs proprietaire tu la piste ???????????
Cordialement
Re excuse moi as tu assite a la liquidation d air lib ???????
Si oui as ta place je me poserais certaine questions
D autre part la Cie Luxair (cie nationale du Luxembourg ) peux tu me dire qui le principal actionnaire ?????
Donc ce qui est valable pour la AF devrait aussi l etre pour la Luxair .
Ce qui revient a dire que la commission dit bcp, mais n applique pas tout ce qu elle dit
Desole tout de meme de te contredire .
Cela dit merci pour le vol du 15 novembre pour la Reunion .
Cordialement .
Re, quand a la version sur l accident du Concorde, la encore tu devras assite au proces et je pense que tu aura la version officielle .
Desole encore une fois de te contredire .
Cordialement
Je suis tout à fait d’accord avec toi l’important c’est que tout le monde si retrouve, mais l’important aussi c‘est de ne pas donner de fausse information non AF ne reçoit pas d’argent de l’état la commission de Bruxelles y veille, c’est la loi, alors c’est un trop facile de mettre l’état français et la commission en doute le tout sans aucune preuve, crois moi si AF recevait un centime de la part de l’état les autres Cie se feraient un plaisir d’aller devant les tribunaux et ce à juste titre.
Mais maintenant si tu as des infos contradictoires je veux bien les connaître je parle d’infos sérieuses presse spécialisée….
Je ne vais pas pouvoir comparer le prix Grand Large avec la 1ère AF puisqu’il n’y a pas de 1ère sur le COI c’est du Club.
De toute façon si je dois comparer deux produits je ne comparerai pas que le prix.
Les PN AF sont blasés encore une info gratuite comment veux tu qu’une Cie arrive à maintenir sa certification et ses clients avec du personnel blasé ?
Hors entre l’été 2004 et 2005 il y a eu 4, 8 % d’augmentation de la fréquentation sur les vols avec un taux de 84, 6 % de remplissage des avions.
AF a la chance d’avoir une dès population PN les plus riches en expérience, avec des PN d’ Air Inter, UTA, Air Méditerranée de l’aéro Postale, mais aussi depuis quelques années des Personnels qui arrivent d’ex Cie comme Sabena, Suisse Air, Air Liberté, AOM….
Alors pour ces derniers si une chose est certaine c’est qu’ils sont humbles ils savent pertinemment ce que le dépôt de bilan veut dire.
Il y avait 3 Cie Françaises à Orly sud 2 ont disparu c’est normal qu’ADP veuille développer à nouveau Orly sud, AF n’a rien à voir avec la gestion des aéroports c’est l’état via ADP qui s’en occupe.
De plus il y a eu au moins la TAP à Orly ouest voir de temps en temps Air Algérie et Iberia.
Et oui je suis passé par Air Liberté je suis parti bien avant le dépôt de bilan bien m’en a pris.
Quand au montage financier du dernier repreneur c’est une honte mais quand on voit la succession des personnes qui se sont succédés à la tête de cette entreprise et combien de million d’aide de l’état sont paries en fumée il y a encore des DC10 et des MD83 qui pourrissent à Orly et à Cuba.
Enfin quelques personnes s’en sont bien sorti quand même avoir comme parrain pour son fils un ministre des transports cela doit aider, finalement cet argent n’est peut être pas parti en fumée…
Voila je n’ai rien contre Corsaire tu peux lire mes interventions sur le post concernant leur QRF aux Antilles c’est une compagnie que j’ai plaisir à prendre, et je ne suis pas pro AF je n’aime simplement pas le sport qui consiste à dire qu’AF vole sont argent aux contribuables surtout quand ce n’est pas le cas.
Bien cordialement bon vol pour le 15 et attention au rhum charrette.
Je tiens à preciser un point : Corsair, qui exploitait des 747 300 s equipe maintenant de 747 400 ex UA, mais il a par contre sur l axe Reunion Mada Kenya utilisé effectivement un 747 200 European, comme la photo vous le montre sur Airliners
Corsair (European Aircharter)
Boeing 747-236B Amsterdam - Schiphol (AMS / EHAM)
Netherlands, October 2, 2005 Remark Photographer G-BDXE (cn 21350/321) Felix Mayer727 Contact
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace.
It’s this model:
https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?