EasyJet in Nice: Fight Over Refusal to Pay Baggage Fee
FR

Translated into English.

MU Muriel18 Globetrotter ·
With different policies, different sizes, and types of tickets that make comparison impossible; an effort for clarity could be made.

That's for sure... but once the ticket is bought, you only get the details that correspond to the reserved flight (which we don’t necessarily check ).

The trend is toward more carry-on luggage, with better-adapted planes.

And I find that really unfortunate because it encourages short stays, even round trips in a single day (apparently that’s very trendy)... And we’re talking about reducing carbon emissions in aviation?
AT Attila Globetrotter ·
And I think it’s a real shame because it encourages short stays, even day trips (apparently, that’s super trendy now)...

I totally agree with you. 🙂
TA Tatra Globetrotter ·
That's for sure... but once the ticket is bought, you only get the details that match the booked flight (which we don’t necessarily check ).

Once the ticket is bought, it’s too late.

And I find it really unfortunate because it encourages short stays, even round trips in a single day (apparently that’s very trendy now)... And we’re talking about reducing carbon emissions in aviation?

I don’t see the connection. New planes have larger overhead bins, better suited for more carry-on luggage; everyone benefits, starting with the airlines.

Michel
AT Attila Globetrotter ·
The carbon footprint for a weekend getaway is disastrous. If it were just one weekend, it wouldn’t be an issue, but with those low fares, people end up taking multiple weekend trips like this throughout the year.

All of this just encourages tourists to flock to a handful of places, turning those destinations into nightmares.

They would’ve had to pay me a lot to get me on that Nice-Mykonos flight...🤪
TA Tatra Globetrotter ·
There are tons of low-cost airlines in Europe that serve regions that wouldn’t have an airport otherwise; the criticism is a bit too easy. When it comes to charter/low-cost mass tourism, it’s a lifestyle, mostly for the urban bourgeoisie, let’s be honest.

But that has nothing to do with this fight, in which, by the way, the blows seem pretty evenly distributed in the video.

Michel
MU Muriel18 Globetrotter ·
Once the ticket is bought, it's too late.

That’s why it’s worth doing your research beforehand, even if it’s a hassle.

I don’t see the connection.

A very low seat price with free cabin baggage but expensive checked baggage encourages very short trips (weekends or day trips), which means more flights over a year. A higher seat price but with free checked baggage (which is increasingly rare) will encourage longer trips, so fewer round trips overall.

Everyone wins, starting with the airlines.

For the airlines, that’s definitely true—otherwise, I guess they wouldn’t adopt this kind of pricing. "Everyone"... well, it depends on your point of view
TA Tatra Globetrotter ·
A very low seat price with free cabin baggage and expensive checked baggage will encourage very short trips (weekend or day trips) and thus increase the number of flights per year. A higher seat price but with free checked baggage (which is less and less the case) will encourage longer trips, resulting in fewer round trips overall.

I don’t believe for a second that this has that effect.

For airlines, it’s certainly the case, otherwise I suppose they wouldn’t adopt this kind of pricing. "Everyone"... it depends on your point of view

Do you know anyone who finds it advantageous to have to check a bag? Most travelers do everything they can to avoid it, and the airlines themselves don’t want it either.

Michel
ER Erjome Globetrotter ·
Hi Michel,

You really want to make this about money? I don’t think so.

Yet it’s clearly stated in the title, as you can read.

A lot of people are indeed on edge, but more because they feel cheated

To avoid being cheated, you need to read and choose what you want. These are à la carte flights, and it’s actually a fair system. But apparently, it’s complicated for some people. And when you make a mistake, you own it and don’t try to game the system 😉

betrayed by promises, tricked by details

You get what you paid for. And if you forgot something, you can add it after booking. Otherwise, you pay at the airport. But no, it’s easier to try to sneak around, and when that doesn’t work, you throw a fit When you play the game, you’ve got to accept losing.

Ryanair, for example, also cracks down on fraudsters 😉 That’ll cost 2.5 € per unhappy passenger who might get violent with you 😉

Ryanair’s new strategy to penalize certain travelers: « We still have our work cut out to get rid of them » | RTL Info
TA Tatra Globetrotter ·
It’s clearly stated in the title as you can read.

The title certainly doesn’t accurately reflect the facts.

You get what you paid for. And if you forgot something, you can add it after booking. Otherwise, you pay at the airport. But no, it’s easier to try to sneak by, and when that doesn’t work, you make a scene 😠. When you play the game, you’ve got to accept losing.

You’re assuming things happened that way, but you’re jumping to conclusions. We don’t know the full story. For things to escalate to physical violence, there must’ve been a trigger beyond just the extra fee.

What you’re saying about Ryanair would actually suggest shared responsibility in the altercation.

Michel
DO Dolma Globetrotter ·
How elegantly these things are put...

I agree with Mitch341: with you, whether it's on this post or another, there’s not a shred of humor like you claim—just vulgarity, and nothing else.
AT Attila Globetrotter ·
There are loads of low-cost airlines in Europe that serve regions which wouldn’t have an airport otherwise; the criticism is a bit too easy.

Low-cost airlines are drawn by three factors:

- subsidies (it’s the community that pays part of the transport cost) - the tourist appeal of the departure or arrival point - migration flows (people originally from point A who work in point B)

If there are lots of Turks in a region, there’ll be a route from that region to Turkey. If there are Portuguese, it’ll be Portugal. If the English have colonised a département...

For tourism, low-cost airlines regularly change their schedules once the pool of potential customers is exhausted.

That’s why a Lyon-X route will be replaced by a Lyon-Y route the following year...
AT Attila Globetrotter ·
it’s a lifestyle, mostly urban bourgeoisie, let’s admit it.

Well, the bourgeoisie sure has changed...
ER Erjome Globetrotter ·
You assume things happened that way, but you're extrapolating. We don't know anything about it. To come to blows, there must certainly have been a trigger, on top of the extra fee issue.

You need to stop making up stories—it's you who's extrapolating.

What’s in it for the airport agent? They were probably just doing their job, and not for a huge salary either 😉 Maybe they didn’t handle it tactfully or explain things well, but that should NEVER lead to violence. These passengers apparently (innocent until proven guilty) lost it, and if there are legal consequences, they’ll have to face them.

What you’re saying about Ryanair would rather suggest shared responsibility in the altercation.

They’re just doing their job too. It’s like train inspectors who get insulted and assaulted when a fare-dodger resists. Is that normal to you? Not to me. Only strict penalties and convictions will put an end to this kind of behavior.
TA Tatra Globetrotter ·
What’s the point of the airport agent? They were surely just doing their job, and on top of that, not for a minister’s salary 😉 Maybe they didn’t handle it well or explain things properly, but it should NEVER come to blows. These passengers apparently (innocent until proven guilty) lost it, and if there are legal consequences, they’ll have to face them.

I don’t know. There are a ton of agents who are poorly trained, incompetent, not cut out for the job, or unqualified. Airports are chaotic in the summer, and the staff shortage is obvious. I’ve seen rude staff—rarely, but it happens.

They were just doing their job too.

No, their job shouldn’t be to set traps or hunt people down, as the link you shared suggests. When you approach customers with that kind of attitude, clashes are inevitable.

It’s like train inspectors who get insulted and assaulted when a fare dodger resists. Is that normal to you? Not to me.

Having dealt with an aggressive, insulting, and obnoxious inspector myself, I know it’s not always black and white.

Not to me. Only severe penalties and convictions will eradicate these kinds of incivilities.

Eradicate them or make them worse.

Michel
AT Attila Globetrotter ·
Newly hired staff are usually friendlier than the regulars. Their attitude hasn’t been soured by customers yet...

There’s no reason to come to blows over a baggage fee.

You either grumble, accept that it happens to everyone, and leave your suitcase behind—or you pay. If you’re still upset on the way back, you can vent on a review site.

I wonder who actually bought the suitcase. Sometimes, the blame (and the punches) land on the guilty partner.

I also wonder if a few pre-flight drinks didn’t play a part in all this.
ER Erjome Globetrotter ·
Newly hired staff are usually friendlier than the permanent ones. Customers’ attitudes haven’t worn them down yet...

There’s no reason to come to blows over an extra baggage fee.

You either grumble—it happens to everyone—but you leave your suitcase or you pay. If you’re still upset when you get back, you vent on a review site.

I wonder who bought the suitcase. Sometimes, the blame (and the punches) land on the guilty spouse.

I also wonder if a few pre-flight drinks didn’t happen before boarding.

+1
TA Tatra Globetrotter ·
There’s no reason to come to blows over extra baggage.

I’ve been trying to explain from the start that there must be another reason, even if it’s in the context of a disagreement over baggage.

I also wonder if a few drinks before boarding didn’t play a part.

That’s what I was writing earlier too; but a passenger who’s worked up can be managed—certainly not by letting things escalate to physical violence. Trained staff know the priority is to preserve what’s essential, even if it means compromising.

Michel
MA Manondugard Regular ·
How elegantly these things are said...

I agree with Mitch341: with you, whether it’s this post or another, there’s not a shred of humor as you claim—just vulgarity, and nothing else.

At least we can give you credit for one thing—you cherry-picked my responses to judge me harshly (oh, come on). 😂 Anyway, search my username on the forum, and you’ll see that with people who are decent to me, I use a completely different tone!!!
CE Cerelinde Veteran ·
Hi Agnes,

I can confirm! This practice is now spreading to traditional airlines too. I recently had this experience on a long-haul flight with Iberia—their lowest fare didn’t include checked baggage. I almost got caught out, simply because I’d never had to think about it with this type of airline before. Luckily, I still read the terms and included services before clicking "buy"! 😅
MA Manondugard Regular ·
Hi Agnès,

I can confirm! This practice is now spreading to traditional airlines. I recently had this experience on a long-haul flight with Iberia—bait pricing with no checked baggage. I almost got caught out, simply because I’d never had to ask myself that question with this type of airline. Luckily, I still read the terms and included services before clicking "buy"!

Hi, "you almost got caught out"?? As if it were some scam you avoided. And in the end, you read the options offered before finalizing the purchase. So it WASN’T an attempted scam. Best regards!!!

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