Nous avons eu la désagréable surprise d'apprendre que notre vol sec pour la Mongolie acheté en décembre était tout bonnement annulé . Il s'agit en fait de l'escale Astana/UB dont la ligne aérienne vient d'être supprimée. Nous avons droit au remboursement des billets mais un long parcours du combattant semble être entamé. Nous sommes passé par Gotogate et il est très difficile de les joindre . Après acharnement , mails et appels téléphoniques nous avons réussi à apprendre que le délai de remboursement était entre 2 et 8 semaines et qu'il dépendait de la compagnie aérienne Air Astana. Nous sommes inquiets quant aux délais et il va nous falloir prévoir l'achat de nouveaux billets car notre départ était pour le 10/07.
Ma question est simple : avez vous connu ce genre de désagréments ( annulation de vol par la compagnie aérienne ) et comment cela s'est il passé ?
D'avance merci
Nous avons eu la désagréable surprise d'apprendre que notre vol sec pour la Mongolie acheté en décembre était tout bonnement annulé . Il s'agit en fait de l'escale Astana/UB dont la ligne aérienne vient d'être supprimée. Nous avons droit au remboursement des billets mais un long parcours du combattant semble être entamé. Nous sommes passé par Gotogate et il est très difficile de les joindre . Après acharnement , mails et appels téléphoniques nous avons réussi à apprendre que le délai de remboursement était entre 2 et 8 semaines et qu'il dépendait de la compagnie aérienne Air Astana. Nous sommes inquiets quant aux délais et il va nous falloir prévoir l'achat de nouveaux billets car notre départ était pour le 10/07.
Ma question est simple : avez vous connu ce genre de désagréments ( annulation de vol par la compagnie aérienne ) et comment cela s'est il passé ?
D'avance merci
Gotogate est un agent de recherche de billets d'avion, d'hôtels, de locations de voitures et d'événements. Nous n'acceptons aucune responsabilité en cas de modification d'horaires, d'annulations de vols, de pertes de bagages ou d'autres incidents associés au déroulement des vols.
Oui, incovénient hélas plus fréquent qu'on le pense...
si le billet d'avion avait été acheté dans une agence "pignon sur rue" en France, l'agence aurait du vous trouver un vol de remplacement pour plus ou moins le prix de votre dépense initiale et plus ou moins à vos dates choisies...
Gotogate est une société Finlandaise, for juridique en Finlande et n'est responsable de rien! A la limite ils vont vous rembourser en vous retenant, au passage, des frais de traitement (car comme il est dit, ils ne sont responsable de rien, ils vous rendent service et c'est normal de les rémunérer à nouveau pour cela...) Et air Astana va pas vous dire "désolé... on vous fera voler chez des concurrents"... non non... "voilà votre pognon (après des semaines et des semaines d'attente) et démerdez-vous"...
Comme c'est un vol sec, je suppose que vous n'avez pas jugé bon de souscrire une assurance adéquate? ...
Si vous voulez toujours partir en vacances en Mongolie, avez-vous pensé à demander à Gotogate s'ils ne seront pas d'accord de vous vendre un autre vol sec et en prenant en compte l'argent que vous allez recevoir de retour du billet d'Air Astana?
Ceci pourra "marcher", car Gotogate pourra ainsi gagner de l'argent (pour la deuxième vente de billet). Donc, essayez de négocier avec Gotogate.
Mais il est vrai qu'un remboursement d'une annulation de vol peut prendre 2 ou 3 mois.....
Si vous voulez toujours partir en vacances en Mongolie, avez-vous pensé à demander à Gotogate s'ils ne seront pas d'accord de vous vendre un autre vol sec et en prenant en compte l'argent que vous allez recevoir de retour du billet d'Air Astana?
Ceci pourra "marcher", car Gotogate pourra ainsi gagner de l'argent (pour la deuxième vente de billet). Donc, essayez de négocier avec Gotogate.
Mais il est vrai qu'un remboursement d'une annulation de vol peut prendre 2 ou 3 mois.....
Bonne chance
Chris
Merci pour votre réponse Chris ; pas possible de faire ce que vous proposez.
Mais on progresse........😉
En effet, j'avais déjà " épluché" toutes les conditions générales. Mais ce n'est pas un dédommagement que je recherche, mais avant tout un remboursement.
On progresse, bien qu'ils nous prennent 20 € de frais / billet ( nous sommes une famille de 4) et que nous ne soyons pas remboursés des diverses options prises ( dont Ass. Annulation qui ne marche que pour raisons médicales.) 😕, soit au total une perte de 250 €.
C'est exactement ça ! Gotogate nous a dit que nous aurions 20 € de frais / billet ( nous sommes quand même 4 !) et que nous ne serions pas remboursés sur les options prises.
Bref, nous nous estimerons heureux si on touche notre remboursement avant les 8 semaines annoncées. En attendant, nous allons bien être obligés d'acheter de nouveaux billets d'avion😕 si on veut arriver en Mongolie début juillet comme prévu.
Avez vous trouvé une solution pour votre voyage car je suis exactement dans le même cas que vous : vol pour la mongolie le 10 juillet par air Astana sauf que mon intermédiaire est Mysterfly.?
Dire qu'on a trouvé une solution est un bien grand mot : nous patientons dans l'attente d'un remboursement qui devrait être fait directement par Gotogate et non par AirAstana.
Nous avons bien reçu la confirmation par mail par Gotogate mais le deuxième souci est qu'ils veulent créditer la carte bancaire utilisée lors de l'achat or c'est une carte web ( donc provisoire) que nous avons utilisée. Nous leur avons envoyé un RIB pour avoir un virement mais ils ne veulent
pas ; ils nous ont demandé de voir avec notre banque . Et la banque ne sait pas ci c'est possible mais continue de se renseigner. Bref, ça aurait pu être simple.🤪
Sinon, le départ approchant ( même date que vous ) nous avons repris des billets ( il y a 3 jours seulement) par Air China directement et nous avons quand même économisé 300 € sur les billets que nous avions pris en décembre ! Beaucoup d'options payantes sur Gotogate sont gratuites sur Air China.
Voilà, où nous en sommes ; si ça peut vous éclairer . N'hésitez pas si vous d'autres questions.
Bon courage !
Pour ma part, j'ai regardé avec Air China mais il y a un surplus de 2000€ (nous sommes 5) par rapport au remboursement que l'on pourrait obtenir de mysterfly donc c'est loin d'être négligeable ! donc je ne sais pas trop quoi faire ...
Le surplus est énorme en effet ! Nous sommes pourtant une famille de 4 et je crois que nous avons eu de la chance alors.
Quand avez vous appris l'annulation ?
Votre visa avait déjà été fait ?
Nous avons appris l'annulation samedi par l'agence locale mongole avec qui on part (même pas de nouvelles par Mysterfly !)
Nos visas sont déjà prêts (faits en mai)
A combien vous revient votre billet aller/retour avec Air China ?
Pour ma part, d'après ma dernière simulation pour 3 adultes et 2 enfants, je suis à 5624€
(contre 3936 € sur les anciens billets avec retenue de 400€ par mysterfly)
Nous avons cherché avec skyscanner, https://www.skyscanner.fr/, pour trouver la meilleure offre.
Avec Air China, nous payons 2400 € ( mais sans l'assurance annulation) et nos filles dépassant l'âge de 12 ans , c'est donc le prix de 4 adultes.
Précision importante : nous partons de Frankfort , moins cher que de Paris.
Nos dates étant flexibles, nous nous sommes aussi adaptés aux dates les moins chères.
Le 10/07 était intéressant mais les jours précédents, les prix s'envolent.
Effectivement, je viens d'essayer et c'est très intéressant : 2885€ pour nous 5.
Nous sommes prêts dans ce cas à aller à Franckfort mais petite question : y allez vous en voiture et dans ce cas comment faites vous pour le parking ? Existe t'il des parking low cost comme à Roissy ?
Juste un petit mot ici parce que votre précision m'interpelle : ne pas, ne jamais payer de billet d'avion avec ces cartes à numéro virtuel et unique ; d'une part cela ne sert à rien de recourir à cette méthode, d'autre part c'est un coup à ne pas pouvoir embarquer... Et enfin, en effet, pour les remboursements, cela rend les choses très compliquées.
Contente que vous ayiez trouvé ; vous partez à quelle date ? Peut-être nous verrons-nous ?!
Nous allons à Frankfort en voiture , j'ai réservé le parking en janvier ( modifié les dates en début de semaine) . Par contre je ne sais pas si c'est u low cost.
Voici le lien :
Pas d'accord avec vous sur l'inutilité de la carte virtuelle : en cas de piratage, lors d'un achat sur le web, étant limitée à un achat et une somme unique , elle évite donc d'autres achats potentiels débités sur votre compte.
Par contre, oui ce fut une erreur de l'utiliser pour cet achat de billets ; ça nous servira de leçon !😕
On n'en parle pas forcément trop ici parce telle n'est pas la discussion initiale, mais le risque de se faire pirater la carte suite à un achat en ligne d'un billet d'avion est proche de zéro.
Les incidents, ce sont les numéros interceptés physiquement lors de paiements chez de commerçants locaux, très souvent.
N'achetez en tous cas jamais avec une telle carte sur un site de compagnie aérienne, vous pourriez bien rester à l'aéroport faute de pouvoir présenter la carte ayant servi au paiement.
Par ailleurs, il est possible de partir de FRA en prenant le bus Lufthansa près de la gare à Strasbourg ; donc vous pourriez peut-être vous épargner ces frais de parking.
J'ignorais cette possibilité de transfert Strasbourg / Frankfort. Trop tard pour nous car le parking est déjà réservé. A voir cependant les frais de parking à Strasbourg car nous n'y sommes pas résidents.
Réservation faites avec Air China.
Nous partons donc le 10 juillet de Frankfort aussi .... on se verra dans l'avion 😉
Pour le remboursement, il nous a été promis dans un délai de 10 jours ...espérons qu'ils tiennent parole !
Avant de nous rencontrer le jour J, j'ai une question : avez vous reçu ce matin un mail de la Compagnie aérienne Astana, informant de l'annulation du vol ? Ils précisent la possibilité d'un remboursement sans pénalités mais nous ne comprenons pas la fin du mail dans lequel ils indiquent un montant qui ne correspond pas à grand chose.
Oui ! Mais comme nous avions envoyé la veille , un mail de relance à Gotogate pour le remboursement, nous avons pensé pensé que ce mail d' Astana était en lien.
Tout cela reste très obscur........ Tant que nous ne serons pas remboursés, nous resterons
inquiets.
Pour notre part, pour l'instant, nous avons juste reçu un mail de Mysterfly qui nous confirmait que nous annulions notre vol.
Au téléphone, on m'avait donné le montant du remboursement et un délai de 10 jours.
Mais effectivement, je suis d'accord ...tant que l'argent ne sera pas revenu, l'inquiétude est de rigueur !
Pas d'accord avec vous sur l'inutilité de la carte virtuelle : en cas de piratage, lors d'un achat sur le web, étant limitée à un achat et une somme unique , elle évite donc d'autres achats potentiels débités sur votre compte.
Par contre, oui ce fut une erreur de l'utiliser pour cet achat de billets ; ça nous servira de leçon !😕
Certaines banques ne le font pas pour tout achat de billets d'avion ou autres prestations, mais bien sur il faut le dire
les cartes virtuelles sont totalement inutiles dans tous les cas, un truc marketing lancé pour faire du fric ( étaient payantes au début mais vu le peu d'attrait sont gratuites le plus souvent maintenant) ! Le seul piratage que j'ai eu a été sur une carte que je n'avais jamais utilisée pour un achat sur web et qui n'avis jamais quitté mon portefeuille, donc argument des banques sans réel fondement autre que se mettre a l'abri de l'obligation de rembourser en cas de piratage
Oui la règle de remboursement d'achats réalisés par carte se fait par le canal de la carte ayant été utilisée lors de l'achat initial (surtout en "international" ) c'est une sécurité pour le vendeur qu'il a bien remboursé l'acheteur et même un remboursement sur une carte devenue périmée passe ( exp. personnelle de quelques mois)
Bon voyage et surtout voyagez zen!
Michel France (85)
Desolé pour votre mesaventure.
Une chose ressort souvent, il vaut mieux eviter d acheter ses billets sur ces sites d agences en ligne. Mieux vaut le prendre directement a la compagnie.
si vous partez de loin de chez vous prevoir de monter la veille car en cas de retard, le vol sera perdu.
bonne chance !!
La vie n'est qu'un bail, duquel on ne contrôle pas la durée...
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric