Nous sommes moi et ma compagne bloqués a Boston depuis hier suite à un vol annulé par la compagnie wow air (Boston -> Reykjavik -> Paris)
Ce fut dur (voir très très dur) mais nous avons réussis à nous faire héberger par un hôtel sur Boston et a nous faire remplacer les billets. Nous partons dimanche (soit 3 jours après notre départ initial).
Je passe les détails sur la difficulté de joindre la compagnie aérienne, etc.
J'ai vu sur le forum que c'était déjà arrivé a plusieurs personnes, et j'avais des questions à vous poser par rapport aux éventuels dédommagements que l'on pourrait attendre de la part de wow air :
Remboursement des billets de train à Paris pour rentrer chez nous
Jour de travail
Et ma compagne devait accompagner un voyage scolaire pour l'Espagne, un voyage qui va peut-être être annulé (manque d'accompagnateur)
Avez-vous des expériences à me faire partager, ou tout autre chose qui pourrait être utile ?
Salut,
Wow Air semble être une habituée 🤪 des annulation de vols (www.ouest-france.fr/...en-cauchemar-4833360)
Si je ne me trompe pas Wow Air est une compagnie européenne (j'ai un léger doute quand à savoir si Wow Air est considérée comme islandaise, et savoir si l'Islande est considérée comme européenne du point de vue de la législation ) donc la règlementation devrait pouvoir s'appliquer dans ton cas, et donc tu devrais pouvoir faire une demande d'indemnisation. Le spécialiste de ce genre de demande, Elviajeropar (membre de VF) tient un blog fort intéressant à ce sujet : retardimportantavion.unblog.fr/
Bon courage.
A tout hasard, garde TOUTES tes factures liées à ce problème, ça pourra être utile en cas de demande d'indemnisation!
Effectivement, en discutant a Boston autour de nous (surtout avec les personnes de l'hôtel) ils ont souvent des personnes de Wow air avec des problèmes d'annulations d'avions.
On avait regardé les évaluations, ça paraissait plus positif que négatif, et j'avoue que si ils n'étaient pas là, on aurait pas pu aller a Boston donc on a profiter de leur prix très avantageux. On était loin de s'imaginer ça !
D'ailleurs, j'ai lu l'article, c'est dingue, en espérant avoir plus de chance ! Déjà on a moins du se battre pour l’hôtel, peut être que la compagnie s'améliore (un peu...) avec le temps.
Dans nos voucher on a la nouriture inclus, et la navette pour l'aéroport, donc on devrait pas avoir de frais supplémentaire, même si on va surement en profiter pour faire encore quelques visites...on va ptet pas leur facturer ça quand même... quoi que... ;)
J'ai consulter ce blog, et bookmarké, je monterais un dossier quand je serais de retour en France. Il a effectivement l'air très complet.
En parcourant le web j'ai vu beaucoup de personne parler de long retard remboursé, mais pas de remplacement de vol qui nécessite réparation par rapport a des jours de travail etc... J'avoue qu'avec les aller retour a l'aéroport pour les voucher, les problèmes de navette etc... j'ai préféré demander pour avoir des premiers avis. Fatigue oblige.
De toute manière je continue mes démarches et mes recherches et je vous tiendrais au courant. de l'avancement des opérations !
"aux éventuels dédommagements que l'on pourrait attendre de la part de wow air :
Remboursement des billets de train à Paris pour rentrer chez nous
Jour de travail
Et ma compagne devait accompagner un voyage scolaire pour l'Espagne, un voyage qui va peut-être être annulé (manque d'accompagnateur)"
Non, ainsi que vous pouvez le lire là : http://retardimportantavion.unblog.fr , vous ne pouvez prétendre à RIEN sur ces motifs. En réclamant sur ces questions, vous ne feriez que démontrer votre inexpérience du droit. L'indemnisation à laquelle vous pouvez prétendre est FORFAITAIRE et donc est sensée comprendre tous ces frais.
Il ne faudrait pas tirer des conclusions hâtives, et généraliser sur telle ou telle compagnie.
Des problèmes de vol annulé ou retardés, ou des valises qui n'arrivent pas en même temps que le passager, ça arrive avec TOUTES les compagnies.
Personnellement,
1 vol annulé, (problème technique) arrivée 49 heures plus tard à Bruxelles avec TUIfly
1 vol annulé (météo) départ et arrivée à destination finale deux jours plus tard avec Delta Air Lines / Air France (plusieurs segments de vol, et en code share)
1 retard important à l'arrivée à destination finale de plus de 3 heures avec Ibéria
1 retard important à l'arrivée à destination finale de plus de 4 heures avec Ibéria
1 retard important à l'arrivée à destination finale de plus de 5 heures avec Iberia
1 retard important à l'arrivée à destination finale de plus de 12 heures avec XL
bagage arrivé deux jours plus tard avec Iberia (livré à mon hôtel)
bagage arrivé deux jours plus tard avec Delta Air Lines (livré à mon hôtel à 270 km de l'aéroport)
Et ce n'est pas parce que j'ai eu plus d'incidents avec Iberia qu'elle est plus mauvaise que les autres : c'est simplement parce que je voyage plus souvent avec cette compagnie qu'avec les autres.....
Et sans oublier de dire que la plupart de mes voyages se passent sans aucun incident.
Une recherche avec Google sur la cie Wow m'a montré presque un record de critiques négatives comparé a beaucoup ( la majorité ? ) de compagnies aériennes. C'est suffisant pour l'éviter au départ.
Je suis d'accord avec toi si on dit que Wow ne serait pas la seule a éviter.
salut,
Là est la question, j'ai vraiment un gros doute là dessus puisque dans les détails des indemnisations pour les vols (page d'Accueil du site d'Elviajero), quand on parle de vol au départ/destination de l'Union Européenne on ajoute entre parenthèses l'Islande, La Norvège et la Suisse.
L'Islande est elle considérée comme Européenne dans le droit ''aérien''??
Pour ce qui est de Wow Air, c'Est certain qu'il ne faut pas généraliser car nul doute que des cas similaires existent avec d'autres compagnies (et pas forcément des petites!). J'ai cité l'article car je venais de le lire (dans une autre discussion sur VF) et me suis dit ''Quand on se compare on se console...''
Et pour ce qui est des avis négatifs, c'Est dans la nature humaine 🤪 de se plaindre et d'écrire des avis suite à des problèmes plutôt que faire l'éloge quand tout va bien!! Je ne vise absolument pas l'auteur de cette discussion, juste pour replacer les choses 😉
Combien de gens ont été satisfaits de Wow Air par rapport à ceux qui ont eu des soucis.....
(PS :je ne travaille pas chez Wow Air 😛)
Pour conclure, si Wow Air est considérée comme européenne, alors FMmarco, tu as tout intérêt à envoyer un recommandé avec A/R bien rédigé (s'en tenir aux faits, sans le côté émotionnel de tout ce que tu as vécu!!) - voir les modèles sur le site que je t'ai donné!! Et surtout ne jamais croire que c'est perdu d'avance....je suis bien placé pour le savoir....
Bon courage et petite demande spéciale 😊, quel que soit l'issue de tout cela (heureuse je te la souhaite) reviens nous raconter cela!! Merci!
Certes cet article concerne plutôt les ''créneaux pour des nouvelles liaisons'' (enfin de ce que je comprends, mais si on extrapole la phrase ''En vertu de cet accord, l’Islande et la Norvège bénéficieront des mêmes droits et seront soumis aux mêmes obligations que les Etats membres pour l’exploitation des services de transport aérien avec les Etats-Unis.'' moi je comprends que le droit européen en matière d'aérien s'applique aux compagnies islandaises!!
Mais je ne suis pas expert en aérien donc je laisse lesdits experts se prononcer sur le sujet!!
, quand on parle de vol au départ/destination de l'Union Européenne on ajoute entre parenthèses l'Islande, La Norvège et la Suisse.
L'Islande est elle considérée comme Européenne dans le droit ''aérien''?
Oui il y a une Europe de l'aérien... qui inclus bien l'Islande, La Norvège et la Suisse, mais peut être plus pour très longtemps, une des connerie de l'UE d'avoir créé des "trucs" en marge
Déjà, merci pour toutes vos réponses et la réactivité de tous. Ça fait plaisir de se sentir aidé !
@PapJ59, Stratele52, Lescaribous : c'est forcément jamais bon d'avoir des soucis, mais je suis conscient que ça pourrait arriver avec n'importe quelle compagnie, et de toute manière, c'est comme ça, les vacances étaient très bien, la fin un peu moins, maintenant si on a encore un problème avec le vol de dimanche, là, je commencerais à être très énervé, mais de toute manière, je vous tiens au courant, c'est le moins que je puisse faire.
@ElviajeroPar : j'ai pris plus de temps pour lire ton blog, déjà un grand merci pour toutes les informations, les lettres typent, etc. C'est très, très pratique ! Et j'y vois beaucoup plus clair, même si j'avais besoin d'imprimer tout pour lire ça avec un peu plus de recul. J'ai compris l'essentiel qui est le retard de 3 jours a l'arrivé.
Par rapport au critique formulé envers Wow Air, pour la part ce ne serait pas du au vol annulé, mais au service client qui est particulièrement horrible (ils m'ont raccroché au nez, donné aucune solution, on a du plus ou moins se démerder tout seul pour tout, et sur le coup heureusement qu'il y avait des personnes qui parlait très bien anglais - ce qui n'était vraiment pas le cas de la personne de wow air a l'autre bout du fil - bloqué avec nous qui ont pu gérer les coups de fil, sinon on y serait surement encore !)
Pour ceux à qui sa arrive dans le futur, le seul conseil que j'ai a vous donner c'est de ne pas hésiter a aller voir plusieurs personne de chez Wow Air a l'aéroport, en effet, en discutant du problème avec un homme, il nous a donné vraiment aucune solution (contacter le service client) tandis qu'une femme au guichet juste a coté nous a fournis les voucher pour l'hotel et les repas.
Bref, dès mon retour en France, j'imprime la partie qui m'intéresse du blog d'ElviajeroPar, je rédige les lettres, etc. Et de toute manière, je n'oublie pas de vous donner la suite des événements.
Est-ce que quelqu'un a déjà obtenu dédommagement de la part de Wow Air suite a une annulation ou retard ?
Salut,
Bon courage pour la suite, en espérant que le vol de retour se passera sans soucis!! Apparemment la météo à Boston est pas trop mal, tu devrais ainsi pouvoir ''profiter'' de ton WE forcé à Boston avec un peu de soleil (on se console comme on peut!).
Et surtout pour la suite, garde en tête que ''David peut vaincre Goliath''. Une lettre avec accusé de Réception bien rédigée (juste les faits, rien d'emotionnel) peut faire ''plier'' une compagnie aérienne!! Bon je m'excuse, je radote 😊 mais ayant moi même été confronté à une telle demande, je m'étais dit ''laisse faire, ça marchera jamais'' sauf qu'après je suis ''tombé'' sur le site d'Elviajeropar et que je me suis dit ''Qui ne tente rien n'a rien'' et j'ai au final reçu 600 Euros pour un vol retardé de 13 heures! 😏. Alors je ''pousse'' les gens à aller jusqu'au bout des démarches!! 😉
Une recherche avec Google sur la cie Wow m'a montré presque un record de critiques négatives comparé a beaucoup ( la majorité ? ) de compagnies aériennes. C'est suffisant pour l'éviter au départ.
Je suis d'accord avec toi si on dit que Wow ne serait pas la seule a éviter.
Pardonnez-moi, ma réponse s'adressait à un autre forum et ne concerne pas Wow qui ne semble pas si mal 😊
Je fais également parti des gens qui se sont salement fait refouler jeudi dernier... J'ai également repris le vol retour de demain (dimanche).
J'espère qu'on pourra en discuter ensemble lors des attentes aux portes d'embarquements.
Salut,
Bienvenue sur le forum, bon on aurait préféré pour toi t'accueillir dans d'autres conditions....
Bref je pense que tu connais maintenant la démarche à suivre!!
POINT IMPORTANT (Elviajeropar , Dom751 ou Michelzen me contrediront si je fais erreur (et je les invite à le faire si tel est le cas)) : N'acceptez rien de ce que Wow Air pourrait vous proposer à l'embarquement pour ''faire passer la pillule'' - bons pour prochains vols sur Wow.... car vous vous ''couperiez'' l'herbe sous le pied pour votre demande d'indemnisation!! Evidemment si ils vous proposent un virement de 600Euros sur votre Carte de Crédit (si si certaines compagnies, comme Air France - fait vécu en Février dernier le font) alors là vous pouvez acccepter 😛
Bienvenue MaxGl, plus on est de fous plus on rit...Enfin, je suis pas certain que l'expression s'applique dans ce cas ;)
@lescaribous on avait un super temps sur nos deux semaines, mais depuis que l'avion a été annulé, le temps était dégueulasse (Coïncidence ? Je ne pense pas !) donc on en a pas trop profité non :( Au contraire, j'apprécie que tu nous pousses comme ça, t'es le genre de personne qui me font y croire :)
J'ai des petites news !
J'ai pensé a mon p'tit frère (fana d'avion) qui suis souvent les vols sur un site internet, ce matin, je suis allé faire un tour sur flightaware.com pour voir s'ils avaient des infos sur le vol wow404 (donc celui qui était censé être annulé de Reykjavik à Paris CDG) et... Surprise ! Il a bien décollé, et bien atterri ! (fr.flightaware.com/...0421/0600Z/BIKF/LFPG)
Je ne pense pas que ce soit une preuve, au niveau de la loi, mais je pensais demander à l'aéroport Charles de Gaulle si ils ont pas un papier justifiant le vol, vous savez si ils peuvent fournir ça ?
Dans tous les cas, moi je crois en ce site (j'ai regardé plusieurs vol, ça a l'air très documenté au niveau des horaires etc... je m'y dit que ça peut pas etre inventé !) donc a mon avis wow air pratique le surbooking...
Voilà la nouvelle du jour.
EDIT : MaxGl : tu as eu un hotel toi ou comment tu t'es arrangé ? :/
Salut,
Ah ben, faut croire que le site de météo que j'ai regardé n'est ps trop fiable! 🤪
Si je comprends bien ce n'est pas le vol Boston Reykjavik mais Reykjavik-Paris que WOw Air t'a annoncé annulé. Je trouve bizarre qu'il ne t'ait pas fait partir de Boston pour rejoindre Reykjavik car de là ils ont plus de vols ''dispo''
Peut êtr effectivement un cas de ''surbooking'' ''déguisé'' mais de toutes façons, si le droit aérien européen s'applique pour Wow Air (ce qui semble être le cas) tu peux faire une demande d'indemnisation pour Surbooking!
Bon courage et bon vol de retour 😕
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace.
It’s this model:
https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?