Surclassement en classe affaires chez Air France?
by Virstemax
This discussion is in French, the community’s main language.
Original post
bonjour, comment peux t on être surclassé à l'embarquement en affaires sur air france, outre le fait qu'il faut de la disponibilité, est-ce selon le statut FB ou à la tête du client, faut-il le demander à l'enregistrement
merci
sujet abordé de nombreuses fois ... une petite recherche devrait suffire !
http://voyageforum.com/v.f?do=resultats_recherche&search_string=surclassement+air+france&search_type=AND&search_fields=s&destination=&search_forum=forum_55&discussion=1&pas_tout_inclus=0&pas_petites_annonces=0&photo=0&search_user_username=&search_time=&sb=post_time
http://voyageforum.com/v.f?do=resultats_recherche&search_string=surclassement+air+france&search_type=AND&search_fields=s&destination=&search_forum=forum_55&discussion=1&pas_tout_inclus=0&pas_petites_annonces=0&photo=0&search_user_username=&search_time=&sb=post_time
il te suffit de completer le prix pour l'ajusté au business
Allume un cierge à Notre Dame, allez chercher de l'eau a Lourdes, car les miracles n'arrive qu'a Lourdes
sinon plus simple tu paies le tarif business😉
Blague à part, pas impossible mais il faut un miracle.😛
Blague à part, pas impossible mais il faut un miracle.😛
C'est écrit juste en dessous...
- --
Si tu veux voyager en biz, paye pour la biz !
Bah non car le PO n'a pas dit qu'il veut voyager en biz mais etre surclasse en biz et si possible gratuitement. Donc la reponse "si tu veux voyager en biz paye la biz" ne s'applique pas ici. Tiens et juste pour completer ta devise tu peux aussi mettre "Avec AF, si tu veux voyager en biz, tu peux payer la P et tu verras ton film en biz si il reste de la place"
Bah non car le PO n'a pas dit qu'il veut voyager en biz mais etre surclasse en biz et si possible gratuitement. Donc la reponse "si tu veux voyager en biz paye la biz" ne s'applique pas ici. Tiens et juste pour completer ta devise tu peux aussi mettre "Avec AF, si tu veux voyager en biz, tu peux payer la P et tu verras ton film en biz si il reste de la place"
bonjour,
alors pour etre surclassé en biz de maniere sure a 100% il faut : un billet plein tarif tempo Y ou B assez de miles sur votre compte FB de la disponibilite en tarif O s'y prendre au moins une heure avant le depart, ou a l'enregistrement, ou a l'embarquement.
bon vol
alors pour etre surclassé en biz de maniere sure a 100% il faut : un billet plein tarif tempo Y ou B assez de miles sur votre compte FB de la disponibilite en tarif O s'y prendre au moins une heure avant le depart, ou a l'enregistrement, ou a l'embarquement.
bon vol
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
Bonjour
On peut demander un surclassement avec des miles FB à l'enregistrement? Il n'est pas nécessaire de passer par un comptoir vente?
Merci.
On peut demander un surclassement avec des miles FB à l'enregistrement? Il n'est pas nécessaire de passer par un comptoir vente?
Merci.
Pour complémenter ce que vient de dire Aerogusz:
pour etre surclassé en biz de maniere sure a 100% il faut : un billet plein tarif tempo Y ou B
ou K (nettement moins cher en général) si le billet est acheté hors de France.
- de la disponibilite en tarif O s'y prendre au moins une heure avant le depart, ou a l'enregistrement, ou a l'embarquement.
Le meilleur moment pour s'y prendre est probablement entre 24-48h avant le vol, car très souvent les places en O sont mises à disposition un ou deux jours seulement avant le départ.
pour etre surclassé en biz de maniere sure a 100% il faut : un billet plein tarif tempo Y ou B
ou K (nettement moins cher en général) si le billet est acheté hors de France.
- de la disponibilite en tarif O s'y prendre au moins une heure avant le depart, ou a l'enregistrement, ou a l'embarquement.
Le meilleur moment pour s'y prendre est probablement entre 24-48h avant le vol, car très souvent les places en O sont mises à disposition un ou deux jours seulement avant le départ.
Bonjour. Mon expérience. BRU HAV en classe éco sur AF mais suis membre FBlue. Demande de surclassement pour la Tempo faite à l'enregistrement à BRUXELLES (ZYR) refusée. Redemande à CDG lors de l'enregistrement des bagages alors que le siège avait été attribué à Bruxelles, siège qui était celui que j'avais demandé lors de l'achat du billet en ligne.
Bingo...pourquoi voulez-vous Tempo alors qu'il y a de la place en Classes Affaires. Gratuit et miles en bonus !Honnêtement je ne comprends pas bien pourquoi moi indépendemment du fait que je suis trrrrrès gentil.
L'initiateur du post habitant en France, j'ai exclu le tarif K :-)
Pour Platypus : oui on peut en faire la demande lors de l'enregistrement, l'agent appele alors par telephone la vente et on fait ca a distance.
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
Je suis Fb Plat.
Surclassement opérationnel opérationnel hier matin sans rien demander sur CDG-TUN.
J'étais en plein tarif Premium voyageur.
L'avion full en Voyageur et Premium voyageur.
A l'embarquement, la machine bipe, et l'hôtesse m'indique : votre siège initial a été réattribué, j'ai le plaisir de vous annoncer que vous êtes en classe affaires le tout très discrètement.
C'est mon premier surclassement opérationnel depuis que je suis Plat (Décembre 2006).
HLT
Surclassement opérationnel opérationnel hier matin sans rien demander sur CDG-TUN.
J'étais en plein tarif Premium voyageur.
L'avion full en Voyageur et Premium voyageur.
A l'embarquement, la machine bipe, et l'hôtesse m'indique : votre siège initial a été réattribué, j'ai le plaisir de vous annoncer que vous êtes en classe affaires le tout très discrètement.
C'est mon premier surclassement opérationnel depuis que je suis Plat (Décembre 2006).
HLT
"Il ne faut pas trop tirer sur un élastique, sinon il casse"
Mazette! Airfrance a t-il pris conscience de son retard sur ses concurrents dans le traitement de ses voyageurs fréquents? Ou est-ce la crise qui vide les classes affaires ?
Ni l'un ni l'autre (et à la fois, l'un et l'autre...) : la situation relatée a toujours existé, seulement les bénéficiares n'en font pas un post sur VF pour autant :-)
Il y a eu, il y a encore, il y aura toujours du surclassement opérationnel. Et les FB/G/P sont concernés, bien évidemment.
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
Je suis FB Platinum, aucun surclassement depuis 2006 (j'en avais qqes uns en étant FP Bleu!!)... en juin dernier j'ai été surclassé sur un vol pour les USA à l'aller sur CDG-ATL et au retour PHL-CDG.
Billet en classe T. Enregistrement sur internet et prévenu du surclassement au salon CDG E à l'aller et lors de l'enregistrement des bagages au retour.
Bonne chance!
Bonne chance!
Un surclassement est toujours une bonne nouvelle.
Mais il est vrai que peu de choses changent entre S et C. Le "repas", si on peut le qualifier ainsi, est strictement le même, et à mon avis indigne pour un vol de 2h30 en Business.
Seule différence : la tablette du milieu, puisque le siège étant aussi identique...
Mais il est vrai que peu de choses changent entre S et C. Le "repas", si on peut le qualifier ainsi, est strictement le même, et à mon avis indigne pour un vol de 2h30 en Business.
Seule différence : la tablette du milieu, puisque le siège étant aussi identique...
"Les voyages forment la jeunesse" - Alphonse Allais
www.airlines.travelblog.fr
www.airlines.travelblog.fr
la situation relatée a toujours existé, seulement les bénéficiares n'en font pas un post sur VF pour autant :-)
Ce n'était naturellement pas pour me vanter, mais pour informer de la situation les VFistes voyageurs fréquents AF.
Ce n'était naturellement pas pour me vanter, mais pour informer de la situation les VFistes voyageurs fréquents AF.
"Il ne faut pas trop tirer sur un élastique, sinon il casse"
Bonjour,
Effectivement, je suis d'accord avec toi. Le surclassement sur un vol MC de AF n'est pas un "cadeau" vraiment somptueux, la différence de prestation entre Tempo Challenge (pardon Premium Voyageur) et Business étant minime. 🤪
Sur un vol LC la différence aurait été bien plus appréciable. 😎
Effectivement, je suis d'accord avec toi. Le surclassement sur un vol MC de AF n'est pas un "cadeau" vraiment somptueux, la différence de prestation entre Tempo Challenge (pardon Premium Voyageur) et Business étant minime. 🤪
Sur un vol LC la différence aurait été bien plus appréciable. 😎
Maybe you should be a little more afraid of me than you are right now.
http://flightdiary.net/friendly45
http://flightdiary.net/friendly45
Ce n'était naturellement pas pour me vanter, mais pour informer de la situation les VFistes voyageurs fréquents AF.
Je sais, je sais :-)
L'auteur du post initial demandait:
comment peux t on être surclassé à l'embarquement en affaires sur air france
Seule réponse à donner : ne rien faire. Si surclassement il y a, il viendra à vous (et non le contraire).
Je sais, je sais :-)
L'auteur du post initial demandait:
comment peux t on être surclassé à l'embarquement en affaires sur air france
Seule réponse à donner : ne rien faire. Si surclassement il y a, il viendra à vous (et non le contraire).
Halte à la désinformation.
Les conseilleurs ne sont pas les payeurs.
Tien ?
Il commencerait à y avoir quelques changements d' attitude de la part de notre chère et pingre compagnie nationale ?
Ou est ce plutôt la nécessité de modifier le centrage de certains vols (Cabine affaire vide ??? c'est ballot !) qui vaudrait quelques surclassement "gratuits" ?
A suivre ...
Pour ce qui me concerne, maintenant je m'en fout, après 6 ans de statut Rouge, Gold et Platinum je ne vole plus sur AF (sauf pour dépenser les miles qui me reste) depuis le changement des règles de FB.
En cherchant un peu on arrive à trouver des vols LC en classe affaire sur pas mal de compagnie européenne aux tarifs pratiqués par AF en eco (avec peu de restrictions), c'est quand même une façon plus sûre pour voyager en Affaire que d'attendre un surclassement.
J'ai été voir ailleurs, je ne suis plus fidèle et je ne le regrette pas du tout, essayez vous comprendrez vite !
J'avais eu cette chance il y a une quinzaine d'années, eh! bien, pour moi la différence avait été très sensible puisqu'à l'époque on avait droit à deux palets bretons en cabine avant, que j'étais à jeun (levée trop tard😇) et qu'à l'atterrissage j'avais à courir pour être à l'heure à un don du sang...
Plus sérieusement, mon mari trouve qu'il y a une différence à l'embarquement, pour l'aide à charger le bagage à main dans le porte-bagage, le nombre de verres de jus de fruit... de petits détails mais ce peut être un vrai plus pour les personnes diminuées physiquement. C'est effectivement négligeable dans le cas contraire.
Bonjour,
Ce que vous décrivez ne serait pas plutôt un surclassement en cabine Plein Ciel du temps d'Air Inter... 😉
Plus sérieusement, je comparais Tempo Challenge vs Espace Affaire sur un vol moyen courrier.
Dans les deux cas :
- On est asssi dans les premiers rangs avec les avantages que cela apporte (coffres à bagage, débarquement plus rapide, ...) - La collation servie est la même - Les sièges sont les mêmes
Les seules différences sont pour moi le siège central condamné (pas important quand l'avion n'est pas plein car le siège du milieu est dans ce cas souvent vide) et la coupette de champage.
J'avais eu cette chance il y a une quinzaine d'années, eh! bien, pour moi la différence avait été très sensible puisqu'à l'époque on avait droit à deux palets bretons en cabine avant,
Ce que vous décrivez ne serait pas plutôt un surclassement en cabine Plein Ciel du temps d'Air Inter... 😉
Plus sérieusement, je comparais Tempo Challenge vs Espace Affaire sur un vol moyen courrier.
Dans les deux cas :
- On est asssi dans les premiers rangs avec les avantages que cela apporte (coffres à bagage, débarquement plus rapide, ...) - La collation servie est la même - Les sièges sont les mêmes
Les seules différences sont pour moi le siège central condamné (pas important quand l'avion n'est pas plein car le siège du milieu est dans ce cas souvent vide) et la coupette de champage.
J'avais eu cette chance il y a une quinzaine d'années, eh! bien, pour moi la différence avait été très sensible puisqu'à l'époque on avait droit à deux palets bretons en cabine avant,
Maybe you should be a little more afraid of me than you are right now.
http://flightdiary.net/friendly45
http://flightdiary.net/friendly45
Effectivement, AF doit également faire face à la crise et réagir... les entreprises revoyant également leur politique de voyages, les classes affaires subissent de plein fouet et les classes éco sont de plus en plus pleines...
je pense que cela explique la chance que j'ai eu coup sur coup....
Envisageant également sérieusement de rompre mon pacte de fidélité, quels sont vos bons conseils et vers quels types de companies vous êtes vous tourné? merci par avance pour vos commentaires et expériences partagées.
Cordialement.
La majorité ici, mais ca semble être plus général, s'est tourné vers Miles & More et les compagnies de Star Alliance. Regardes aussi le programme Diamond Club de BMI, il peut être très intéressant si tu voyages beaucoup en plein tarif. De plus tu obtenir d'adhérer avec le statut équivalent à celui que tu as sur Flying Blue.
Bonjour opus 33,
Je partage pleinement votre analyse, je suis comme vous un futur ex membre FB Platinium , profodément déçu et complètement écoeuré par la politique tarifaire de la compagnie Air France.
j'ai dernièrement reçu une "superbe offre promotionnelle" pour voyager en Classe affaire de Nice à Hong Kong Kong en classe Z pour seulement un peu plus de 3 300 euros.
Le même billet par notre chère (dans le sens onéreuse) compagnie AF au départ de Gènes à deux heures de route de chez moi 2 506 euros....
ou de Londres 1 986 euros!!!!! toujours en classe Z
Super promo non?
Aussi tout comme vous je ne voyage avec AF que pour utiliser mes miles.
Quant aux surclassement...........jamais demandé donc jamais obtenu, on m'a même refusé un siège "confort" alors FB Platinium quelle belle affaire.
Nous ne sommes, au départ de France, que des "cochons de payeurs" c'est positivement scandaleux.
Je vais aller voir ailleurs, pour mieux je ne sais pas, pire surement pas
Un surclassement est toujours une bonne nouvelle.
Mais il est vrai que peu de choses changent entre S et C. Le "repas", si on peut le qualifier ainsi, est strictement le même, et à mon avis indigne pour un vol de 2h30 en Business.
Seule différence : la tablette du milieu, puisque le siège étant aussi identique...
Les vins proposés en C (en bouteille de 75cl) sur les vols moyen-courrier de plus de 2H55 (ATH, IST , ...) sont bien meilleurs qu'en S; ils sont sélectionnés parmi les vins offerts en Affaires long-courrier. C'est une touche à laquelle je suis, personnellement, très sensible.
Mais il est vrai que peu de choses changent entre S et C. Le "repas", si on peut le qualifier ainsi, est strictement le même, et à mon avis indigne pour un vol de 2h30 en Business.
Seule différence : la tablette du milieu, puisque le siège étant aussi identique...
Les vins proposés en C (en bouteille de 75cl) sur les vols moyen-courrier de plus de 2H55 (ATH, IST , ...) sont bien meilleurs qu'en S; ils sont sélectionnés parmi les vins offerts en Affaires long-courrier. C'est une touche à laquelle je suis, personnellement, très sensible.
Ouais bof, moi je reste assez satisfait d'Air France et de la flying blue. Je suis Gold (certaines années Silver, comme sans doute en fin d'année, snif... ) et je suis quand même de temps en temps surclassé (court, moyen ou long courrier). Je ne dis pas très souvent, mais de temps en temps quand même. Le tout, c'est de ne pas compter dessus et d'avoir in extremis une bonne surprise.
Le problème avec le programme Miles and More c'est que j'utilise rarement les compagnies du team : à part Luftansa et JAL, les autres sont pour moi totalement obscures, alors que les compagnies du Sky Team me concernent beaucoup plus.
Et en plus, avec l'Amex, j'alimente pas mal mon compte, du coup, je me me paie un long courrier en business pour les vacances tous les deux ou trois ans maxi (même si je regrette évidemment qu'ils aient relevé le niveau de miles nécessaires...). Je trouve que c'est sympa.
Après, ce sont des cartes gratuites, de fidélité, donc c'est un petit plus de la part de la compagnie. D'être Gold ou Plati donne d'emblée des avantages (bagages prioritaires, accès aux salons, bonus de miles, priorité en cas de surbooking, davantage de poids autorisé pour les bagages, etc.), je n'ai jamais lu en revanche que ça permettait d'être surclassé 😄... C'est une petite "faveur" supplémentaire, c'est tout !
Le problème avec le programme Miles and More c'est que j'utilise rarement les compagnies du team : à part Luftansa et JAL, les autres sont pour moi totalement obscures, alors que les compagnies du Sky Team me concernent beaucoup plus.
Et en plus, avec l'Amex, j'alimente pas mal mon compte, du coup, je me me paie un long courrier en business pour les vacances tous les deux ou trois ans maxi (même si je regrette évidemment qu'ils aient relevé le niveau de miles nécessaires...). Je trouve que c'est sympa.
Après, ce sont des cartes gratuites, de fidélité, donc c'est un petit plus de la part de la compagnie. D'être Gold ou Plati donne d'emblée des avantages (bagages prioritaires, accès aux salons, bonus de miles, priorité en cas de surbooking, davantage de poids autorisé pour les bagages, etc.), je n'ai jamais lu en revanche que ça permettait d'être surclassé 😄... C'est une petite "faveur" supplémentaire, c'est tout !
Bonsoir,
Tout à fait d'accord avec vous concernant votre dernier point, à savoir qu'il s'agit d'une carte de fidélité gratuite qu'il faut remettre à sa place, tout comme la carte Monop, qui récompense les clients fidèles par différentes attentions... Flying Blue n'a jamais communiqué en disant:
"viendez viendez ! achetez très cher vos billets chez nous, comme ça vous deviendrez Gold ou Platinium (😉 private joke) : lorsque vous brandirez votre carte qui brille en arrivant à l'aéroport, tout le monde se prosternera devant vous, des pétales de rose tomberont du plafond et on vous proposera le meilleur siège en Affaire ou LaPremière, celui-la même qui reste toujours libre au cas ou vous décideriez de prendre l'avion de façon impromptue..."
Allons, soyons sérieux, vouloir à tout prix devenir FB/Gold ou Plat pour pouvoir caresser l'espoir d'obtenir, peut-être, des surclassements n'a aucun sens... D'autant que depuis les améliorations du 1ier avril 2009, il faut déjà voyager à l'avant de l'appareil pour accéder à ces statuts... Et pas sur des NCE-ORY !!!
Bonne journée, S.
Allons, soyons sérieux, vouloir à tout prix devenir FB/Gold ou Plat pour pouvoir caresser l'espoir d'obtenir, peut-être, des surclassements n'a aucun sens... D'autant que depuis les améliorations du 1ier avril 2009, il faut déjà voyager à l'avant de l'appareil pour accéder à ces statuts... Et pas sur des NCE-ORY !!!
Bonne journée, S.
Si tu veux voyager en biz, paye pour la biz !
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More discussions
Great news for those heading to Bahia / Salvador toward the end of the year.
Air France plans to increase flights from 3 to 5 during the December 2026 / February 2027 period.
Original source: Salvador terá mais voos diretos para Paris durante o verão; veja o que muda | Jornal Correio 1
Tropical greetings from Salvador,
@IvanBahiaGuide
(local specialist, active on the French-speaking Brazil Forums for over 16 years now)
Hello,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows: - Families with children will no longer be forced to pay to sit together on planes; - A flight will be considered canceled (not just delayed) if it departs more than one hour late; - Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens); - Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight; - If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation; - The airline must, without undue delay, inform passengers of the reason; - In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/ Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed. - Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps. - Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation. - If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/ - If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed. - The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt. - Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont. - Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
Best regards,
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi there,
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia. Sincerely, Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding. Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage... Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
Hi,
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies. Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
Thanks in advance!
Thanks in advance!
Hi there,
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket. On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata On the flight ticket: SURNAME: Dupont, FIRST NAME: toto I can't seem to reach anyone at Wizz Air to get an answer. Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine. I wanted to know if he can fly like this or if I need to change his ticket? (It costs 140 €, I know I shouldn't have made a mistake🙁)
Thanks for your feedback.
Hi,
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
A pretty serious issue has come up in the past few weeks for traveling to Tanzania.
What’s the deal with airlines in Tanzania? https://www.capital.fr/economie-politique/ce-pays-est-tres-touristique-mais-ses-compagnies-aeriennes-sont-placees-sur-liste-noire-par-l-europe-1515325 https://www.charentelibre.fr/tourisme/la-tanzanie-sur-liste-noire-de-l-europe-des-vols-interieurs-a-haut-risque-pour-100-000-touristes-francais-25002566.php
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania. The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines. So we can’t allow clients to fly with these carriers. Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this. Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops. Do any of you have updates? Thanks!
Loïc
Hi,
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
...
Doha Airport on October 21, 2025:

...
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
Hello,
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
Hello,
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG. Which airlines would you recommend for round-trip flights, with or without a layover? We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker). We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA. For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai. Should we book very far in advance, or is a few months before departure enough (4/6 months)? We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
Bluff or not? Stay tuned....
Bluff or not? Stay tuned....
Hi everyone,
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
Hi there!
Has anyone taken the direct flight from CDG to Las Vegas with Air France?
Looking forward to your feedback!
Hey everyone,
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one). The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much! I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
Hi there,
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul? I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric
Hi there,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
This might be a silly question, but I’m traveling to Japan from CDG and returning via Osaka with EVA Air, and I have a pretty bulky aluminum knee brace. It’s this model: https://enovis-medtech.eu/fr_FR/OA-FullForce-74358.html
Has anyone had any experience with airport security checks or flying with one of these?
Thanks in advance! Best regards,
Hi there,
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
I can't seem to find flights between the Cape Verde islands on the airline's website. No matter the date or route, I always get the same response: "no flights on this date." See the photo. Would anyone have an explanation? Surely not all flights are fully booked in July?
Best, Thierry
Hi there,
I have a question...
Has anyone managed to get a refund from Oman Air?
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
After a delayed flight, we missed our connecting flight to get home!! At midnight, the flight attendant booked us on a flight to Nice via Munich, even though we were in Munich and wanted to get back to Nice... Too tired from the trip, we didn’t notice the mistake!! The next day, of course, the booking wasn’t valid!! We had to pay again for the flight back to Nice... I’m really struggling!! I think they’re giving me the runaround!! I’ve sent several emails, tried Messenger and WhatsApp, but the only responses I get are: "We need to investigate!! We’ll get back to you in 15 days!!" It’s been over a month!!
I just sent a registered letter (LRAR) to their office at Paris Charles de Gaulle, which is still open!!
Do you have any other suggestions for me?
Thanks in advance for your help! Virginie
Hi!
Sri Lanka has announced it could run out of fuel in the coming weeks if the Strait of Hormuz remains blocked. The government has implemented a mandatory four-day workweek to save oil, and there are long lines at gas stations due to fears of an early shortage.
In Vietnam, the government has warned all airlines that flights will need to be reduced due to a lack of kerosene. The country imports two-thirds of its jet fuel from China and Thailand, but both countries have now banned exports out of fear of domestic shortages.
The state is asking airlines to plan ahead and park aircraft to drastically reduce operations, starting with domestic flights and then international ones. International carriers will also need to cut back on their rotations.
This will begin in the coming days. 🙁
Hi there,
I’ve got a long layover (about 10 hours) in Seoul on an upcoming trip.
I arrive from Phnom Penh at 7:20 AM and depart for Montreal at 6:00 PM.
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
First question: Will my checked baggage be transferred automatically? I have a single ticket from KTI to YUL (Air Canada ticket—KTI-ICN operated by Asiana (codeshare) and ICN-YUL by Air Canada).
Second question: I saw it’s possible to join free guided tours (Airport Transit Tour). What do you think of this kind of service? And is my "actual" layover time (accounting for security checks, check-in, etc.) enough to do one of these tours?
Thanks in advance to everyone who chimes in on this!
Hi everyone,
I'm heading to Namibia next May. I'm planning to take a first flight from Paris to Johannesburg with Air France, departing at 11:20 PM and arriving at 11:05 AM in Johannesburg. Then a second flight from Johannesburg to Windhoek at 3:25 PM with South African Airways.
Four hours between the two flights seems enough to catch my connection, but a friend told me I should maybe take the 5:30 PM flight instead because I need to go through immigration, collect my luggage, and check in again. Apparently, I have to do this because I bought the two tickets separately (it's actually much cheaper).
What do you think?
Also, in terms of South African airlines, which one do you think is the most reliable between South African Airways and Airlink?
Thanks for your advice!!
So, even before starting my explanation, I’d like to introduce myself since this is my first post on the forum :) I’m Jérôme, a huge Asia enthusiast, and I’m currently in the process of moving to Japan with my family in 2028.
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Now, onto the topic :)
We’re a family of four traveling together to Seoul, with two separate bookings.
Our original itinerary was: Madrid → Doha → Seoul (March 23–24)
The issue is that our entire outbound flight was canceled, and the airline simply rescheduled the Madrid → Doha leg. Now we’re left with an incomplete journey, with no solution to reach our final destination (Seoul).
Since then:
- Can’t modify flights online (technical error every time) - Can’t get help via chat or WhatsApp - Phone support is unreachable, and the usual French number isn’t working right now
We don’t want a refund. We just want to be rerouted to Seoul, as our original ticket promised.
We’re flexible:
- On dates (we can leave on March 21 or 22 instead of the 23rd) - On the itinerary (different layovers if needed)
Have any of you dealt with this before? Do you know how to unlock a booking in this case or get a rerouting? We’re considering going straight to the airport to resolve it at the Qatar Airways counter....
Thanks so much for your help! 😊
Hi,
We just received an email from Volotea saying our flight time has changed (by more than 2 hours).
The email states "you can request a free date change."
If I change the date, will the flight price stay the same as the original price, or will I have to pay the difference?
Specifically: Our flight on the 7th is 46.25 €, and the one on the 8th is 92.51 €. If we switch to the 8th, how much will we pay?
When I request the date change to the 8th, it says "No additional fees."
Thanks and have a great day! 🙂
Hi everyone,
We’re going on a Nile cruise.
My question:
We’re taking off from Brussels Airport to land in Cairo.
Then we have to catch a second flight to Luxor.
How does that work—do we pick up our luggage, do we have to exit and then re-enter the airport?
Thanks for your help, tips, and advice, etc.…