Pas de problèmes particuliers, juste envie d'y voir plus clair, de mieux comprendre.
J'ai lu à plusieurs reprises dans cette branche du forum que certains vols étaient retardés pour attendre des vols avec des passagers en correspondances sur des vols eux-mêmes en retard. Mon expérience dans le domaine me montre que ce n'est pas systématique et même que le traitement accordé à un passager en correspondance varie d'un individu à l'autre (certains sont attendus à la descente du premier vol pour être conduits au plus vite sur leur second vol, d'autres devront se cogner tous les contrôles à nouveau et ... louperont leur avion).
Donc questions :
Qu'est-ce qui fait que certains vols attendent et d'autres pas ?
Qu'est-ce qui fait que sur des correspondances extrèmement courtes certains passagers se voient pris en charge pour pouvoir avoir leur second vol et d'autres pas ?
Existe-t-il des différences en fonction de la compagnie ? de l'aéroport ?
Je comprends tes interrogations et je les partage. Il me semble que cela dépend des compagnies et de ce que leur coûtera le fait de te laisser en rade. Parfois, c'est très efficace : 10 minutes y compris les bagages à Prague-Ruzyne en décembre... Et dispense du point de contrôle......
Aucune règle malheureusement
J'ai vu attendre + de 1/2 h des pasagers en correspondances on était dans l'avion ...mais il y en avait une bonne vingtaine.
Il y a tellement de paramètres!
En général, les compagnies aériennes sont sensées attendre les passagers qui sont sur le premier vol avec la même compagnie. Exemple: Genève - CDG - Zagreb, le tout avec Air France. Si le Genève - Paris est en retard, la compagnie est sensée attendre les passagers pour le vol suivant vu qu'Air France assure le temps minimum de connexion. Si il y a trop de retard, la compagnie doit s'occuper de trouver une solution pour que le passager arrive jusqu'à Zagreb.
Aucune règle malheureusement...
Il y a tellement de paramètres!
C'est justement ces paramètres (comment ils définissent les priorités) qui m'intéressaient parce que j'ai quand même du mal à croire que les professionnels se chargeant de ce délicat problème n'ont "aucune régle" autre que "plouf plouf" ou "amstramgram".
Une anecdote : lorsque ma mère est venue me voir cet hiver, son premier vol avait beaucoup de retard. Au débarquement à CDG certains passagers (deux avec vol sur les US et un avec vol sur l'Allemagne) étaient attendus pour leur permettre d'avoir leur vol en correspondance. Elle a dû elle repasser les contrôles (un peu longs ces temps-ci) et quand elle s'est présentée au comptoir d'embarquement l'hôtesse, qui était encore là, lui a dit que l'embarquement était achevé (le vol est parti à l'heure) et qu'elle devait se faire ré-enregistrer sur un autre vol.
Puisqu'elle avait très largement le temps de taper la causette avec les employés de la compagnie, elle leur a demandé le pourquoi de cette différence de traitement. Il lui a été répondu que les bagages des premiers avaient déjà été embarqués sur leur vol suivant et qu'une valise ne peut en aucun cas partir sur un vol précédant celui de son propriétaire. C'est un éventuel critère et j'aurais aimé connaître les autres.
Oui la compagnie "est sensée" assurer la correspondance mais ...ne le fait pas toujours.
On peut imaginer qu'ils n'attendent pas s'il y a une autre possibilité d'acheminement dans la journée (ce qui revient plus ou moins à ce que dit Tatra, ils n'auront pas l'obligation de payer repas et hébergement) ou si l'aéroport de destination subit un intense trafic qui ne permet pas de faire atterrir l'avion plus tard...
On dirait presque une réponse à mon dernier post dans mon carnet "merveilles et galères de France". 🙂
Pour résumer, disons que sur un Shanghai-Paris-Nice où le premier vol a eu une heure de retard, une hôtesse attendait les passagers en correspondance urgente en bas de l'avion. Etant descendu dans les premiers, on a pu me faire monter dans un convoi spécial qui nous a permis de ne pas faire la queue à l'immigration (qui à CDG est épouvantablement longue). En revanche, une passagère du même avion qui devait emprunter la même correspondance a raté son avion car... elle était assise au fond du premier avion et est descendue plus tard. Bien que j'ai signalé son existence au personnel, le "convoi spécial" a refusé de l'attendre car chaque minute comptait.
L'histoire ne s'arrête pas là: sa valise a pu être transportée d'un avion à l'autre, comme la mienne, ce qui a eu pour résultat d'immobiliser le Paris-Nice une heure sur le tarmac pour résoudre le problème de la "valise sans passager".
Risible...
Pour info, le personnel d'Air France disait que la prise en charge des bagages pouvait parfois être assurée avec seulement une demi-heure de battement entre les deux avions, et qu'elle était presque certaine avec trois quart d'heure.
Qu'est-ce qui fait que certains vols attendent et d'autres pas ?
Qu'est-ce qui fait que sur des correspondances extrèmement courtes certains passagers se voient pris en charge pour pouvoir avoir leur second vol et d'autres pas ?
Existe-t-il des différences en fonction de la compagnie ? de l'aéroport ?
Bonjour,
voilà des questions extrêmement intéressantes, auxquelles je vais tacher de donner des éléments de réponse au regard de ce que je sais. Bien évidemment, ce que je vais dire ne concerne que la Cie pour laquelle je travaille, à CDG uniquement.
Deux rappels (ou infos) avant de disséquer les différents cas :
Un passager doit voyager avec son bagage. Si ce n'est pas pssible, le passager part, son bagage sera réacheminé a posteriori une fois que l'escale d'arrivée en fait la demande. Le bagage ne part pas AVANT le passager pour des raisons de sûreté que je ne développerai pas.
Un passager en correspondance passe la sécurité (les PIF) dans tous les cas. Fini le temps où il était pris à l'arrivée de l'avion et acheminé par voiture à la porte de l'autre avion, sans passer par la sécurité.
Qu'est-ce qui fait que certains vols attendent et d'autres pas ?
Il n'y a pas de règle d'or, mais un ensemble d'éléments purement conjoncturels liés au vol, aux passagers manquants et leurs bagages, à la situation de l'aéroport et de son environnement au jour J, la possibilité de réacheminement, qu'il va falloir prendre en compte pour décider si "on attend" ou "on attend pas".
1/ Le vol : Il est plus facile de retarder un LC q'un MC ou un CC : quelques minutes de retard, même plus, peuvent se rattraper en vol. Sur un MC/CC, c'est plus difficile, et ces minutes de retard peuvent avoir des conséquences dramatiques pour la rotation de l'appareil : créneaux imposés qui par effet boule de neige peuvent entrainer son annulation. Certains vols MC ont des temps de correspondance dans leur escale de destination assez importants pour se permettre de prendre quelques minutes de retard. Nous en tenons compte. En revanche certains vols ont un temps tellement court qu'il est impensable de les retarder sans qu'il y ait des conséquences sur l'exploitation. Je pense (pour le hall F1) au vol AF7640 pour LYS, qui n'a que 35 min à LYS pour repartir.
2/ Les autres passagers : non pas ceux qui sont manquants, mais ceux qui sont présents dans l'avion. Doit-on retarder un vol MC avec 135 passagers à bord pour attendre une ou deux personnes, sachant qu'à bord de cet avion, sur les 135 passagers, 100 ont une correspondance au départ de leur escale de destination ? La réponse va être négative. Ainsi, sur les vols pour AMS la ponctualité est une priorité absolue. Plus des 3/4 des passagers pour AMS ont une correspondance LC après AMS, environ 25% ont cette correspondance à 45min/1h. Retarder le vol pour une personne, c'est compromettre ces correspondances.
3/ Les passagers toujours, mais cette fois-ci, ceux qui sont dans le vol retour : Doit-on retarder un vol pour attendre un passager en retard, sachant que le vol a un temps de correspondance court à destination et qu'il revient rempli de passagers aussi en correspondance ? non plus. Ainsi, notre vol AF7640 et ses 35min de rotation à LYS revient en AF7653 (si ma mémoire est bonne) rempli à majorité de passagers ayant une correspondance LC à CDG. Idem le vol AF1204 FCO. Donc, on ne va pas pénaliser durement plusieurs dixaines de passagers en correspondance LC pour un ou deux retardataires. Sans compter que l'impact de ces retards peut se ressentir sur plusieurs rotations de l'appareil au long de la journée
et pénaliser ainsi plusieurs centaines de passagers en correspondance LC.
Tout bon jusque là, voici les derniers éclaircissements :
AMS : Amsterdam, Hub de KLM, plateforme très importante de départs de vols LC vers des destinations non-desservies depuis CDG.
LC : Long Courrier
BCN : Barcelone (exemple pris au pif).
D'une manière générale, dès qu'un code est à 3 lettres, il s'agit à coup sur d'une destination (bon, le PIF et la PAF n'entrent pas dans cette catégorie).
Vous considérez (petits joueurs !) que 30 minutes sont trop courtes pour le transfert des passagers ou pour le transfert des bagages, même dans le cas de départ et arrivée dans un même terminal (le dédale est très relatif dans ce cas) ?
Ne nous méprenons pas.
45min de CNT (correspondance) reste la règle à CDG. Entre 30 et 45min, on peut faire bénéficier d'un bord à salle certains passagers. Maintenant, en effet, il est possible qu'un passager ait sa CNT avec seulement 30min : pour peu que ça se passe dans un creux de la journée, arrivée et départs dans le même hall, les deux vols au contact, PIF fluide, alors oui, c'est réalisable.
Les bagages arrivent en général à l'avion avant le passager :-)
Quand je rentre a LA, je prend le vol de MRS ( af 7673 ) puis le vol pour LAX ( af 62 ), j'ai 45 min de transit....
le pb, c'est que la derniere fois, le vol de 8h00 et parti avec 25 min de retard, le temps de decendre meme row 1 seat c donc le premier a sortir, j'ai loupe le vol, car :
meme si il eu une voiturette pour nous deposes aux controles, mais il y avait du monde, donc dispute, car je doublais les gens.... pour finalement arriver a la porte et l'avion etait deja parti....
c'est pas grave, j'ai pris le vol suivant..... ( heuresement qu'il y avait de la place en P )...
Mais enfin, j'ai deja passe les controles a MRS, je voyage en P, pourquoi la voiturette ne me ( ou les passagers vers LAX ) conduit pas directement au pied de l'avion ???
car tu dis : Un passager en correspondance passe la sécurité (les PIF) dans tous les cas. Fini le temps où il était pris à l'arrivée de l'avion et acheminé par voiture à la porte de l'autre avion, sans passer par la sécurité.
Mais les controles sont faits a MRS, why on doit encore les refaires ( surtout que la securite a CDG est un trou... selon l'emmision sur FR3.... complement d'enquete....)..
Mais les controles sont faits a MRS, why on doit encore les refaires ( surtout que la securite a CDG est un trou... selon l'emmision sur FR3.... complement d'enquete....)..
hello hello,
car ce n'est plus autorisé, mesures post-11 septembre.
Chaque passager doit se soumettre aux mesures de sureté dans l'aérogare de départ. Je sais, c'est très ***, mais c'est ainsi.
De même, il arrive que des passagers aient une CNT avec le même avion que leur vol d'apport ! (je m'explique : ils font -pur exemple- BCN-CDG-MRS, et la rotation de l'avion aussi). Avant ce facheux évènement automnal, on accompagnait le passager directement en porte, sans passer par la sécu. Maintenant, il doit se fader tout le circuit arrivée, puis correspondance et départ.... lourd....
De même, on parlait avant de "bord à bord" : le passager était pris en charge à la porte de l'avion à son arrivée, et emmené directement à la porte de l'autre avion, sans passer par la sécurité : gain de temps évident !
Halala, le bon temps, tout ça....
Je me souviens de correspondances à Nantes ou le bord à bord etait planifié, c etait en 2000 :
Arrivées de Marseille et Strasbourg et continuation vers Brest sur le vol de Londres city : une hotesse accompagnait les passagers des avions de marseille et Strasbourg, directement à pieds sur le tarmac d'un avion à l'autre, sans passer par la case terminal, en recupérant les boarding card à la montée dans le deuxieme avion, où etaient restés les passagers faisant le Londres Brest ! J'avais eu ce service sur une correspondance de Strabourg vers Brest et au retour de Brest vers Strasbourg ! On ne peut plus pratique !
J'ai entendu parler du passage obligatoire de tous les PAX dans un filtre a chaque vol... et souvent "subi" en correspondance. C'est une reglementation européene ?? Swiss a récement fait de la pub pour son hub de Zurich Kloten. Les passagers du Pendul'Air, vol Geneve-Zurich, n'ont pas à repasser les filtres si ils sont en correspondance à Zurich... Nouveau service depuis le programme hiver 2006/07 ! Bon la suisse est pas dans l'UE non plus...
Pour ce qui est de Orly les délais de correspondance sont beaucoup plus court... J'ai déja transité d'un avion à l'autre en moins de 10 minutes (hall 2 vers hall 4)... Pour les correspondances nationales c'est un aéroport plus pratique à ce niveau que CDG !!
L'aéroport de Bale Mulhouse Euroairport avait un circuit spécial pour les passagers en transit : à la sortie de l'avion, ils rejoignaient par un escalier dédié la zone départ, avec PIF à l'entrée de cette zone. Solution pratique pour un aéroport concu pour le hub de Crossair... Hélas le hub a été supprimé peu de temps apres la mise en service du nouveau terminal...
A terme AF exploitera à CDG les terminaux E F S3 S4 G : Y aura t il de tels circuits concus pour accélérer les correspondances ?
En tout cas, merci aérogusz pour ces explications tres claires.
... car ce n'est plus autorisé, mesures post-11 septembre...
Et oui et même en domestique sur un Nice / Nantes via Lyon controles secu a Nice et a Lyon pour aller de la salle arrivée vol NCE/LYS a la salle depart du vols LYS/NTE
'De même, on parlait avant de "bord à bord" : le passager était pris en charge à la porte de l'avion à son arrivée, et emmené directement à la porte de l'autre avion, sans passer par la sécurité : gain de temps évident '
J'exhume ce message dont je me souvenais pour signaler que j'ai fait deux fois ce que tu appelles du 'bord a bord', en 2007, et dans des aeroports de l'UE 😉...
Hi everyone,
I’m heading to Madagascar in early October to cycle from Tana to Diego along the east coast.
I really want to visit the Masoala Peninsula and its primary forest. If anyone’s interested, I’m open to company.
Maybe see you soon!
Hi there,
I’m planning a winter trip across India. Departing in early December and returning to France in mid-April.
My main concern is finding an airline that offers this round-trip with the fewest hassles regarding cancellations or flight schedule changes. The unstable geopolitical situation in the Middle East isn’t making this search any easier—recent reviews online about airlines from Gulf states describe quite a few struggles over the past few months.
The direct Paris-Delhi round-trip flights offered by Air France or Air India are probably the safest options, but not the cheapest!
Given this uncertainty, I’m still holding off on finalizing my ticket purchase... Maybe some of you India lovers on VoyageForum have tips or experiences to share?
Thanks, and happy travels to all.
Hi everyone,
Next January, I’m heading to India.
My outbound flight is with Emirates from Paris to Dubai, then another Emirates flight from Dubai to Calcutta.
Could anyone tell me how the connection works? I’ve heard there’s a dedicated Emirates zone, but how does it actually work in practice—I’ve got a 2-hour layover.
Thanks so much!
Take care.
Hi,
I’m thinking of heading to Malaysia soon.
I’ve seen some great prices and direct flights from Paris with Malaysia Airlines.
Is it a reliable airline?
Thanks for your feedback!
Back in February, I booked a flight with Air France-KLM from Lyon to San Diego with a layover in Amsterdam (flights operated by KLM). The flight is scheduled for late August.
My Lyon→Amsterdam flight was canceled by KLM in June, and a replacement flight the evening before was booked for me. So, I’ll end up spending the night at Amsterdam Airport to catch my flight to San Diego the next morning.
Since the cancellation happened more than 14 days before departure, I know I’m not entitled to financial compensation (EU Regulation 261/2004). But am I entitled to reimbursement for a hotel night in Amsterdam?
Hi there,
We had planned a trip to Sicily in August, and due to the volcanic eruption of Mount Etna, my flight was canceled. The airline is refunding the outbound flight, but none of the non-refundable expenses: accommodation booked through Booking, rental car, and the return flight aren’t covered. My SUPER Gold card doesn’t work in this specific case! :( If anyone has been in this situation, could you let me know if you were able to get any recourse and, if so, how?
Thanks in advance
I’ve been traveling regularly for over twenty years,
but this is the first time an airline has treated me as poorly as Air France.
Two trips, two problems. The latest:
Trip from Seoul to Rennes. Last leg from Paris CDG to Rennes with Air France.
I arrive in Paris and go straight to Air France to get my boarding pass to Rennes. They assure me my baggage is continuing to Rennes.
Arriving in Rennes, no baggage—same as five other people.
The Air France office is closed, and the airport staff tell me there’s rarely anyone there.
With the help of the airport staff, I file a claim online, and my baggage is almost immediately located. As a result, I’m told I’ll have it the next day.
Four days later, the baggage is still in the same place at CDG—nothing’s moving.
The problem is Air France has no customer service. What they call customer service is a department that takes an hour to answer and just repeats what’s on the online form. No coordination, no way to get things moving. I guess Air France would rather pay the compensation after 21 days than actually do something.
I’ve had lost baggage on other trips, but this is the first time I’ve seen such indifference and lack of professionalism.
Hi,
Air Cairo offers good prices on domestic flights and schedules that work for us, but is this airline reliable?
Thanks in advance for your feedback.
Hi,
I booked an Etihad ticket on their website for Dusseldorf-Abu Dhabi. In the first name field, I entered all my first names (something I never do and I regret it, but the site was confusing). Everything is spelled correctly, but the problem is that I just received my new passport and only my first two first names and the first letter of the third appear—there’s no trace of the last one.
I called Etihad, and of course, they tried to charge me $100 USD to remove that last first name. But I’m hesitant because usually, I only put my first first name and not the others, and I’ve never had an issue... So I’m wondering if having that extra first name, which isn’t on my passport, could get me denied at check-in.
Thanks for your feedback!
I’d like to fly to Malta from Lyon.
I’ve read a lot of negative reviews about KM MALTA, especially regarding baggage fees at the airport.
Of course, I don’t want to book through third parties (like SkyScanner, Opodo…).
AIR FRANCE offers tickets to MALTA in partnership, if I understood correctly.
On AIR FRANCE, the tickets include everything (checked baggage, cabin bag, small personal item, seat), whereas with KM MALTA, everything is extra and the final price is almost double!
In this case, is AIR FRANCE considered the same as sites like Opodo or others?
Given the price difference, I’m hesitant…
Have any of you booked with AIR FRANCE for this destination? How did it go?
Thanks,
HERVE
Hi everyone, I’ve unfortunately only just noticed that I booked two flight tickets, but I made a mistake on the second first name. Basically, my computer auto-filled and typed my first name twice, so both tickets are in my first name. Only the last names—mine and my friend’s—are correct.
TAP Portugal refuses to make the change because they consider it a change of passenger, even though it’s clearly a typo (plus, my last name isn’t common).
I’m leaving in 5 days, and buying a new ticket would cost 3 times the original price. Has anyone been in this situation before? I’d like to try negotiating at the airport, but it’s a gamble… Thanks in advance for any advice!
Since it came into force, Regulation 261/2004 of the European Parliament and Council, which defines air passenger rights, has faced fierce resistance from airlines, backed by IATA (the association representing almost all passenger airlines).
Beyond the airlines' often abusive—and even frequently bad-faith—resistance to passenger rights, IATA has been lobbying EU institutions for years, with the Council paying close attention for a long time.
As a result, the Council and the Commission have been proposing revisions to Regulation 261/2004 for years that are particularly unfavorable to passengers. The latest attempt nearly eliminated the right to compensation for delays of 3 hours or more upon arrival at the final destination.
However, since this is a regulation of both the European Parliament AND the Council, the two bodies had to agree.
But the European Parliament has always stood firm, consistently responding that passenger rights must be preserved.
After 11 years of struggle, it seems likely that we’re finally nearing the end of the match between the European Commission, the Council (the 27 heads of state or government), and the European Parliament.
Indeed, the Commission and the European Parliament have agreed on a text that will be debated again on Monday, July 6, 2026, with a vote scheduled for July 7, 2026. It’s very likely that this text, which would come into force in a year, will be adopted.
The main changes would be as follows:
- Families with children will no longer be forced to pay to sit together on planes;
- A flight will be considered canceled (not just delayed) if it departs more than one hour late;
- Right to compensation for arrival at the final destination if the delay exceeds 3 hours (no longer "3 hours OR more"). The arrival time will be when the plane, having reached its parking spot, engages its parking brakes (no longer when the aircraft door opens);
- Airlines can no longer refuse boarding or charge extra on the return flight for a passenger who didn’t take the outbound flight;
- If a flight is canceled, the airline must, at the same time as informing passengers of the event, offer the choice between a refund and re-routing, and inform them of their rights to assistance and, if applicable, compensation;
- The airline must, without undue delay, inform passengers of the reason;
- In the case of a connecting flight, if the connection is missed and the delay at the final destination entitles the passenger to compensation, the responsible airline will be liable. This is very different from the current situation, where, under the KLM ruling, any airline operating a segment of the flight is liable for compensation. This promises more disputes that the Court of Justice of the European Union will have to resolve if two separate airlines operating segments of a connecting flight are both responsible for the delay. See this case for an example: https://retardimportantavion.wordpress.com/2026/04/18/swiss-international-air-lines-la-mauvaise-foi/
Moreover, this case demonstrates in advance another potential dispute: It could be argued that it wasn’t a missed connection since the flight was canceled before the first leg even departed.
- Within 96 hours of a flight that could entitle passengers to compensation, the airline must contact them to inform them of their rights and explain the next steps.
- Passengers must claim their right to compensation within 9 months. This is very different from the current situation, as Regulation 261/2004 sets no time limit. Currently, national law applies—in France, the limit is 5 years. The airline must respond within 30 days. If the airline refuses compensation on the grounds of "extraordinary circumstances," it must specify which type of case it refers to from the list in the annex of the new regulation. If the case isn’t on the list, the airline must explain what the event was, why it qualifies as extraordinary circumstances with "clear, substantial, and concise" explanations, and why it’s directly linked to the reason given. It must also declare what "reasonable measures" were taken to mitigate the issue. This is, of course, a huge change in the regulation, with the clear goal of preventing airlines from declaring just anything as "extraordinary circumstances" to avoid compensation.
- If, within 3 hours of a last-minute canceled or delayed flight, the airline hasn’t offered re-routing under comparable transport conditions and as soon as possible—whether on one of its own flights or another airline’s—the passenger will have the right to arrange their own re-routing and demand a refund for the new ticket, up to 400% of the original ticket price. This is a significant improvement that would have likely prevented the case described here: https://retardimportantavion.wordpress.com/2024/01/12/reacheminement-catastrophique-droit-indemnisation-meme-circonstances-extraordinaires-2/
- If a flight is canceled due to "extraordinary circumstances," the airline will only be required to offer up to 3 nights in a hotel. This is a major change, as there’s currently no limit. Expect disputes if the extraordinary circumstances end while the passenger hasn’t been re-routed.
- The price of a flight, as first displayed, must obligatorily include a cabin bag. This doesn’t prevent the airline from offering a price reduction if the passenger waives the cabin bag. This will put an end to abnormal practices, such as (just one example) Condor charging extra for a cabin bag on long-haul flights like Frankfurt (Germany)–Puerto Plata (Dominican Republic)–Santo Domingo (Dominican Republic)–Frankfurt.
- Free correction of a passenger’s name if requested 48 hours before departure. Note: This can’t be used to replace one passenger with another—just to correct a typo, e.g., Dupont instead of Dpont.
- Airlines’ websites and apps must include information on how to file a claim.
It’s clear that, despite a few details, these changes are very positive for upholding passenger rights. It remains to be seen whether this text will be definitively adopted on July 7, 2026, as is very likely, and, more importantly, whether IATA will encourage airlines to loyally respect these new rules or persist in their old habits.
I’m planning a trip to Georgia this summer and I’ve been comparing some airlines. I’m not particularly set on flying with Pegasus (though it’s convenient with direct flights from Lyon to Tbilisi), but right off the bat, Pegasus states this:
As of January 1, 2026, all foreign nationals traveling to Georgia for tourism purposes will be required to present valid travel health insurance. Guests who fail to provide the relevant health insurance will not be accepted on our flights to Georgia.
Sincerely,
Pegasus Airlines
In other words, if you don’t show proof of travel health insurance, you’ll be denied boarding.
Personally, my credit card insurance has always been enough for me, and I’d rather not take out extra coverage...
Have any of you run into this issue before? If not, what do you think? Why is Pegasus asking for this proof? Other airlines don’t mention it at all.
I bought my flight ticket with my first (usual) first name, which appears first on my passport. However, I have two first names on my passport, and of course, it’s mentioned in the machine-readable zone at the bottom.
I booked with Turkish Airlines (through an online agency) for a trip to South Korea.
I wanted to know if it would be a problem that I only used my first first name on the ticket, while my passport has two. I had requested through the agency to add the second first name, but the airline refused because it doesn’t meet their general conditions. (They must have seen that the last name and first name were the same, and only the second first name was added.)
So, my ticket has my last name and first first name correctly spelled, and when I check in online, I’ll enter the passport details correctly.
I’ll have a layover in Istanbul on the flight.
Thanks in advance for your replies.
Have a great day.
Hi there,
I traveled in June 2025 with Nouvelair Destinations to Hammamet.
I had one checked bag and one carry-on sized 40x24x30, which I usually take on low-cost flights, and I didn’t have any issues. But I just read on a website that Nouvel Air only accepts carry-ons of 40x20x15. I’m flying back to Djerba in June—what do you think? Especially since that size is impossible to find??????? Thanks
Hi, it's my first time taking a plane and I chose EasyJet for a Geneva -> Barcelona flight.
I booked my ticket.
I received my booking reference by email, but I don’t see the actual ticket (barcode or QR code?).
Then I checked in to get the boarding pass with the flight details, QR code, etc. But does this boarding pass act as the ticket?
Because I’ve seen several times online that the flight ticket and the boarding pass aren’t the same thing.
We're leaving for Albania on June 18th. When I validated the flight tickets with Wizz Air on Booking, I only put my son's first name but forgot to include his other three first names on the ticket.
On the passport: SURNAME: Dupont, FIRST NAMES: toto titi tutu tata
On the flight ticket: SURNAME: Dupont, FIRST NAME: toto
I can't seem to reach anyone at Wizz Air to get an answer.
Booking and Wizz Air's chat say I need to modify it, but ChatGPT says it should be fine.
I wanted to know if he can fly like this or if I need to change his ticket?
(It costs 140 €, I know I shouldn't have made a mistake🙁)
Basically, all airlines have been blacklisted because they don’t meet European safety standards. They’re banned from flying in Europe but continue operating in Tanzania.
The main issue is that travel agencies’ civil liability no longer applies to blacklisted airlines.
So we can’t allow clients to fly with these carriers.
Of course, there’s huge pressure from European agencies, which are forced to disrupt their plans or even cancel trips because of this.
Personally, I’ve got a trip planned for February 2026 to the southern parks in Tanzania, so I’ll be keeping an eye on how this develops.
Do any of you have updates?
Thanks!
Right now, with the war raging in Iran and affecting all the neighboring countries of the Persian Gulf, many airports are completely closed to all traffic.
Several airlines like Qatar Airways, Emirates, and others have almost completely halted their operations.
Whether in the Middle East or Africa, many travelers are stranded—maybe for a long time... A heartfelt thought for them and the struggles this will cause.
Four months ago, I was in Kenya with a flight booked through Qatar Airways... I can’t even imagine how I’d react if I were stuck there now. ??
Wishing all these travelers courage, patience, and success in making it back home.
Hello, some (potentially) good news for Brazil lovers—GOL airline is launching a route to Europe from Rio, starting in September for Lisbon, then Paris at a later date that hasn’t been announced yet.
They’ll be using their new A330-900 neo.
No prices have been announced so far, but hopefully we’ll find direct flights from GIG at a more interesting fare than AF or Latam…
I’m really surprised because in TUI’s new tour packages, the airlines they’re using are of low quality. Before, they used to prioritize major airlines, but now it’s small airlines from small countries—companies with terrible ratings and borderline safety concerns. I even just noticed this note for a Tanzania trip: "We inform you that the domestic flight segment in Tanzania included in your trip is operated by an airline listed on the European Union’s list of air carriers subject to an operating ban within the European Union. This ban only applies to European Union airspace, meaning this airline is not permitted to take off, land, or fly over European airspace. However, this airline is authorized to operate in Tanzania."
This means they’re using airlines on the blacklist!! It’s pretty worrying for safety. What do you all think?
We’re planning a cruise to the UAE/QATAR/OMAN starting from DUBAI, with flights departing from Paris CDG.
Which airlines would you recommend for round-trip flights, with or without a layover?
We need assistance for check-in and boarding/disembarking (my husband is a mobility-impaired traveler who uses a cane and/or a walker).
We’ve done a cruise return from Dubai to Paris CDG before in 2016, with a layover in Istanbul, but we booked the transfer and return flight with COSTA.
For our current plan, it would be with Celestyal, which doesn’t offer round-trip flights from Paris to Dubai.
Should we book very far in advance, or is a few months before departure enough (4/6 months)?
We’re thinking of arriving the day before the ship departs, so we’d need to stay overnight in Dubai—either on the way there or for the return flight, depending on the flight schedules. Could you recommend a hotel not too far from the airport, and how to get to the port from the airport?
Thanks so much for your advice. Have a great Sunday! Mum49
Hi,
It's all in the title—this means nothing's getting through, so no more oil.
In Europe, kerosene reserves are still good, but by the end of April, flights will have to be reduced.
European airports fear running out of kerosene if the Strait of Hormuz isn’t reopened within three weeks
I’m reaching out to ask for your help with a bit of a problem:
I booked a flight to Berlin from Orly for April 15th—it’s coming up fast. But I just made an annoying discovery: my passport expired two weeks ago.
From what I understand, in principle, I can still travel within the Schengen Zone with an expired passport as long as it’s been less than five years. However, EasyJet’s website explicitly requires a valid ID (and just to add to the fun, my national ID card has been expired for a while now).
So, I’d love to know: how strict are EasyJet’s ID checks? Do they enforce validity rules strictly and refuse boarding if the ID isn’t valid? Or is it more of a luck-of-the-draw situation?
Basically, should I just write off this trip now, or should I still try my luck—maybe with a little tearful plea? Has anyone here had a similar experience? I can’t be the only one, right!
I booked a flight with RyanAir for next month, with the priority+ option and two cabin bags. So I can take a 10 kg bag with dimensions 55x40x20 in the cabin (plus another smaller one).
The problem is that the smallest suitcase I have (which is supposed to be designed specifically for cabin size standards, according to the manual) has the following dimensions: 55x37x21, so it's just 1 cm over (wheels included) on one of the measurements.
I wasn’t too worried at first, but I’ve read dozens of stories about people’s misadventures and the hassles they’ve had with RyanAir.
Since I don’t want my suitcase to end up in the hold (that would waste time picking it up when I’m already arriving late and need to get to the city center), nor do I want to pay an extra fee (apparently 50 €) for the outbound and return flights for just 1 centimeter—especially since I paid for the "priority+" option and I’m not exactly rolling in money—I’d love some advice.
Have any of you been in the same situation? I’ve read that with this airline, they check bags in templates (testing them in different positions) and are completely uncompromising. I tried contacting customer service, who, as luck would have it, "don’t handle this kind of request," and a rep I spoke to wasn’t much help.
I know it’s a low-cost airline, and I don’t expect luxury or even kindness, but come on—just 1 cm on a short flight with the + option... I’m a bit overwhelmed by everything I’ve read...
Just to clarify, since I’m going for 8 days, I can’t just take one bag for my stuff. I’ve done that for shorter trips before, and it was a hassle—I even had to buy an extra bag for the return trip... Luckily, the inspector was nice about it!
Thanks so much!
I’m a newbie when it comes to air travel :) Hope I posted this in the right section!
When I run searches on Skyscanner, I see that only Lufthansa has flights to Seoul with just one stop. Air France doesn’t show up, even though I thought the French airline served Seoul?
I can’t even log into the Air France website—it keeps glitching.
Hi there,
I’d like to return to Uzbekistan next April for 10 days with my husband to visit our son who lives there. We went last July and I bought the flight tickets (direct flight from Paris on Uzbekistan Airways) about 2 months in advance at very reasonable prices. I’ve been checking for late April for a few weeks now, and the tickets are much more expensive and keep rising. I can’t figure out if the prices are going up because it’s still a bit too early to buy and they’ll likely drop if the planes aren’t full, or if it’s because the period is actually in high demand. For reference, last year I bought my son’s ticket on May 30th for a departure on June 3rd—just 3 days later—at a very low price that didn’t budge at all.
Just in case, does anyone know the pricing trends for this airline and can advise me? Should I wait or not?
Thanks, and feel free to ask if you need any tips about the country!
My wife bought a flight ticket (Lucky Air) under her Thai maiden name and was issued a Chinese visa on her new Thai passport but with her French married name (due to administrative requirements). She was denied boarding by the airline in Bangkok for the flight to Kunming—resulting in the loss of our round-trip flight tickets, including mine since we were traveling together—despite presenting both passports at the airline counter at the same time.
Hi there.
I’m planning a trip to Chile, and the fares from the Colombian airline Avianca are really appealing.
Way cheaper than Air France, for example.
That said, the reviews I’ve seen online aren’t great.
What do you think of this airline?
Have any of you taken long-haul flights with Avianca?
Thanks in advance for your replies.
Eric