Sur le site de finnair:
Situation at Bangkok International Airport and in Mumbai
According to the authorities,
Bangkok Airport will be closed at least until 6 pm on Monday 1st December, local time in
Bangkok. Finnair has cancelled eleven
Helsinki-
Bangkok flights and their corresponding return flights since the closure of
Bangkok's international airport on Tuesday. The last cancelled flight at the moment is evening flight on Sunday scheduled for 23.55 from
Helsinki to
Bangkok.
There has been difficulties sending text messages to
Thailand, because the local telephone network is overloaded. We are urging passengers to monitor Finnair's website, and people in Finland to forward information to their friends and relatives in
Thailand.
We hope that our customers will not make duplicate reservations through different channels and that they do not check their reservations several times, because this overloads and weakens our service capacity.
Finnair is prepared to restart flights to
Bangkok immediately, when the airport reopens to traffic. The number of passengers in
Bangkok is currently estimated to be 1, 200, of whom around half are Finns.
Finnair's leisure flights to
Thailand are operating normally.
Customer Care point at the Montien Hotel in BangkokFinnair has opened a Customer Care point at the Montien Hotel in
Bangkok, located at the address 54 Surawongse Road, where passengers can obtain additional information and also leave their contact details in case of possible return transport being arranged. The hotel is also the departure point for bus transportation to
Phuket.
Repatriation via PhuketFinnair has started repatriating passengers from
Bangkok via
Phuket. Passengers are being transported to
Phuket on buses. The first passengers arrived from
Phuket to
Helsinki at Saturday morning. Finnair will repatriate passengers on
Phuket flights, which depart from
Phuket on Sunday, Monday and Tuesday mornings 00.35 local time. The flights arrive to
Helsinki on the same morning at 06.25. In addition, Finnair will arrange another flight on Tuesday from
Phuket.
AccomodationFinnair will pay the first night's accommodation in an assigned hotel. Passengers will be responsible for any remaining accommodation costs themselves. Compensation for additional accommodation costs can be claimed via travel insurance.
Mumbai traffic operating normallyFinnair's
Mumbai traffic is operating normally. The unrest in the city has not affected airport operations or flight safety.
